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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate

Experience: Candidates should have experience of 1 to less than 7 months

Overview

Overview

Group Summary:

• • Directs work of all Human Resources positions continually reviewing / updating using Plan / Check / Do Provides instruction, guidance and leadership to employees by assisting in solving day to day problems, utilizing the Magna Employee Charter while implementing the policies and procedures of the company.
  • Development of divisional policies and procedures as required to support corporate, legislative and divisional objectives.
  • Manages Recruitment activities, producing job descriptions, working with recruitment consultancies, organizing interviews, ensuring integrity of process.
  • Manages Training and development activities for division, including annual assessment of training needs, budgets and providers ensuring support for continued development of employees.
  • Investigates / implements   Best Practices at other divisions.
  • Assists / liaises with all employees, resolving issues in a timely manner utilizing all available supports including Open Door Process and EAP.
  • Oversees payroll and related preparation of all reports / returns including D.P.S.P / EHT / WSIB / Tax Remittances / T4’s etc.
  • Develops / enforces Security Procedures / ensures positions filled to man gate.
  • Sets / ensures goals for Continuous Improvement are met by Department.
  • Contributes to various Audits (H&S/Environ/.EOS, HR/Ergo Assessment) results and the subsequent Action Plans.
  • Analyses information from all departments for various applications such as WSIB / turnover / absenteeism / PPE etc.
  • Provides input to the business planning process as it relates to the goals and objectives in the workplace.
  • Full compliance with all administrative requirements within MBCM as well as compliance with current Customer standards and procedures / quality programs and Environmental Management Systems Standards.
  • Observes all Federal / Provincial Regulations including standards for safe working conditions as outlined in the Occupational Health & Safety Act as well as Policies and Procedures outlined in the Employee Handbook.
  • Participates/ encourages participation in Continuous Improvement / Suggestion Programs.
  • Performs other assignments as requested by Management from time to time as well as making Manager / Designee aware Champions Employee Advocate Program, working with advocate / management to resolve all issues on a timely basis.

  Core Competencies:

  • Analytically minded with solid organizational and communication skills able to meet prescribed deadlines, sometimes under pressure
  • Applies knowledge of Ontario Human Rights Code, Ontario Employment Standards Act, Ontario Occupational Health and Safety Act, Pay Equity Legislation and the Workers’ Compensation Act to duties and responsibilities.
  • Possesses proven organization and management skills

  • Works outside of regular administration hours when necessary to meet deadlines

  • Works effectively without supervision
  • Uses teamwork skills to work co-operatively with all departments as well as fellow employees
  • Ability to maintain confidentiality when working with information, files and records that are confidential and must not be divulged without the consent of management.
  • Provides direction, motivation and sets an example through open communication and modeling best practices providing appropriate feedback, support and resources to improve effectiveness of individuals and teams.
  • Uses managerial skills and experience to adapt to/roll out changes to policies/procedures/benefits ect. in the workplace
  • Demonstrates skills to consistently achieve commitment and consensus from all stakeholders.
  • Ability to discuss strategic and sensitive issues, aware of the impact a new program may have on existing or expansion of facility

   

  Education/Experience

  • Post secondary education in HR or equivalent.
  • 10 plus years of relevant work experience.
  • Comfortable using a personal computer and other general office equipment
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and other various applications
  • Good command of the English language both verbal and written.
  • Must be able to work in a strict confidential environment.

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

Overview

Overview

The Opportunity:

The Industrial Electrician will be responsible for effective troubleshooting, repair, installation, and preventative maintenance of facility electrical distribution systems and equipment in an industrial setting. They will ensure safe plant operations and a safe working environment for all employees.

Any MLF team member interested in being considered for this role are encouraged to apply online by December 19. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Read and interpret drawings, blueprints, schematics, and code specifications to determine lay-out of industrial equipment and installations
• Conduct planned preventive & predictive maintenance and keep maintenance records
• Actively participate in preventive maintenance program on building equipment processing equipment daily
• Efficient production equipment set up, inspection and shutdown of all related equipment when required, including process changeovers
• Assist in planning, organizing of work activities (drawing interpretation, parts preparation)
• Program, troubleshoot, maintain and repair industrial equipment and automation including PLCs, HMI, frequency drives, temperature control and other related devices

What You’ll Bring:

• Certified Journeyman Electrician with 1-2 years’ experience. Preference to those with proof of completing the Industrial Apprenticeship Program
• Knowledge of conveyors, motors, pumps / compressor, electrical / electronic controls and high speed packaging equipment
• Strong working knowledge of HMI's, electric motor controls, programmable logic controllers, basic wiring circuits and skills necessary to safely test common electrical systems and make minor repairs where permitted
• 442A or 309A license required

What We Offer at Maple Leaf Foods:

• • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Professional and career development opportunities, supported by our commitment to talent development through our partnership with the Ivey School of Business. 
  • Competitive Health and Wellness benefits 
  • Defined Contribution Pension Plan
  • Commitment to Learning – courses, resources and tools provided to all employees
  • Employee Assistance Program

Overview