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The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines.  Assists in providing direct care such as ambulation, feeding, bathing and grooming.
Union Classification (Title): PSW / HCA as applicable 

Salary:  As per Collective Agreement 

Access to reliable vehicle in community home care is required

Qualifications
1)    Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2)    Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3)    Knowledge and experience in care planning systems and documentation
4)    Ability to communicate positively with other staff, residents/patients and families
5)    Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6)    Experience working independently in Community Home Care is an asset

• Job Type: Full-time - Seasonal
• Work Location: Bracebridge
• Workdays: Monday - Friday- weekends as needed
• Shift Duration: 8 plus hours *(Flexibility is required with both the start and finish times)
• Pay rate: $20.23
• Mileage: 0.70 cents per km

Responsibilities:

• Retrieves, loads packages into personal vehicle, and delivers packages to customers.

Qualifications:

• Meets local age and operations requirements to operate a vehicle.
• Ability to lift up to 70 lbs./32 kgs.
• Excellent customer contact and service skills
• Must be willing to use personal vehicle to transport and deliver packages.
• Able to lift up to 70lbs
• Comfortable working in a fast-paced customer facing and outside environment
• Must have a valid Ontario G driver’s license
• Vehicle registered in candidate's name
• Valid vehicle insurance
• Strong organization skills

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such Bachelor’s degree
Experience: Candidates should have experience of 3 years to less than 5 years

Physical Requirements:

The candidates should be accurate, client-focused, flexible, initiative, judgment, organized, and reliable

• The candidates should possess efficient interpersonal skills
• The candidates should have excellent oral communication skills, and excellent written communication skills
• The candidates should be team players
• The candidates should possess strong time management skills

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assess patients to identify appropriate nursing interventions and dispense and administer medications and treatments as prescribed by a physician
• The candidates should monitor, assess, address, document, and report symptoms and changes in patients’ conditions while being capable of operating or monitoring medical apparatus or equipment

Benefits:

• The candidates will get as per collective agreement and various other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What you’ll be doing… 

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, you will be provided in-depth training designed to allow you to provide exceptional service throughout the customer’s journey by: 

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for 
• Educating our customers, providing relevant insights and expert advice 
• Building customer’s plans using a holistic approach to help them achieve their goals 
• Nurturing strong, long-standing relationships 
• Developing, retaining, and growing the branch business by delivering against individuals and team sales goals that support a positive customer experience 

What you need to succeed… 

• How to build strong customer relationships and deliver excellent customer service 
• Demonstrated ability to meet and exceed business goals that align to a customer’s stated goals 
• To uncover and solve for customers’ needs 
• Mutual Funds licence and working towards the CIFP Diploma 

What we’re offering… 

• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professionally development 
• A competitive compensation and benefits package 
• Internal training to support your growth and enhance your skills 
• An organization committed to making a difference in our communities– for you and our customers

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

CHALLENGES TO BE MET

• Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

• Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

• Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

• Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

• Support account managers to help them reach business development targets

• Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

WHAT WE ARE LOOKING FOR

• Bachelor degree in Business Administration, College diploma in accounting o

• Between 1 to 3 years experience in a similar role

• The ability to analyze and interpret financial statements is considered an asset

• Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

• Strong organizational skills and ability to prioritize and deal with various situations at all times

• Ability to work independently and meet tight deadlines

• Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

• Working knowledge of MS Office (Word, Excel, Outlook )

• Excellent writing and speaking skills in French and English.

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations

Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Overview

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
• Perform inspection and preventive maintenance of equipment;
• Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
• When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
• Carry out work according to established priorities, availability of equipment and materials required;
• Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
• Communicate the progress of work and projects to the people concerned;
• Provide training to plant employees as needed;
• Working with external companies to carry out projects;
• Carry out electrical installations;
• Perform fault analyses and suggest measures to improve process efficiency;
• Ensure that planned work is carried out on schedule.

The qualifications sought are:

• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
• Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
• Have an electrical certificate (license C or CRCA certificate) (an asset);
• Training and experience with PLC (an asset);
• Master common IT tools (MS Office suite);
• Experience with maintenance management software (an asset);
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills;
• Be available to work shifts, holidays and weekends (casual).

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

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