1752 Jobs Found
Food counter attendant | LMIA Approved Full-time Job
Tourism & Restaurants TerraceJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Location: 1151 Trans Canada Hwy 17, Terrace Bay, ON, P0T 2W0
Responsibilities:
- The candidate should be able to keep records of the quantities of food used, package take-out food, portion and wrap foods and also prepare, heat and finish simple food items
- The candidate should be able to serve customers at counters or buffet tables and also take customers’ orders
- The candidate should be able to stock refrigerators and salad bars and also use manual and electrical appliances to clean, peel, slice and trim foodstuffs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Food counter attendant | LMIA Approved
Canco One Stop
Terrace - 469.06kmTourism & Restaurants Full-time
15.50 - 16.50
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Part Time Merchandiser Part-time Job
Sales & Retail TerraceJob Details
The part-time sales merchandiser contributes to the success of Frito Lay Canada by providing exceptional customer service to various large and small accounts, such as supermarkets and variety stores. This includes merchandising products, freshness rotation, display set up and maintenance, storage room organization and movement of product from storage to the sales floor.
What you can expect from us:
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your professional growth and development
Responsibilities
- Merchandise store shelving, racks and displays with PepsiCo products
- Utilize Point-of-Sale materials
- Keep back-room stock in neat and orderly condition, ensure shelving cleanliness is maintained
- Provide excellent service to assigned accounts; create and maintain goodwill with all customers
- Perform all assigned duties in a safe and productive manner
Qualifications
- Valid driver's license, clean driving record and a reliable vehicle
- Merchandising or retail customer service experience is helpful, but not necessary
- Ability to work with minimal supervision
- Must be able to perform frequent bending, twisting, kneeling, squatting, reaching over shoulder
- Able to lift 50 plus poundsand push or pull up to 200 pounds using a powered pallet jack
Why work at PepsiCo
At Frito Lay Canada, we are the saviours of the smiles and heroes of the hangry. You’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at Frito Lay Canada means working in a culture where everyone’s welcome. It takes a lot of muscle power and pride to create products that deliver smiles. This is a place where you stand out when you join in. Become a Frito Lay Canada team member.
Part Time Merchandiser
PepsiCo
Terrace - 469.06kmSales & Retail Part-time
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Transportation Supervisor Full-time Job
Canadian National Railway Company
Transportation & Logistics TerraceJob Details
The Transportation Supervisor is an entry-level front line supervisor position responsible for meeting CN’s service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The incumbent is responsible for learning the operation and organizing the territory in order to ensure train departures and operations are performed safely, efficiently and in compliance with governing regulations and CN’s operating rules. The Transportation Supervisor may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. The incumbent will manage the day to day operations of a 24/7 function.
Main Responsibilities
Safety Orientation, Understanding, Compliance and Enforcement
· Attend Front Line Supervisor Development Programs in order to learn and understand the organization, operational rules and regulations
· Coach and train unionized employees on safe and productive work procedures
· Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behavior
· Ensure safe operation as measured by accidents and incidents and employee injuries
· Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan
· Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
· Responsible for the draft submission of accident and injury investigation close out
· Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
· Train, audit and enforce Standard Operating Procedures
· Play a role in the investigation of accidents and incidents
Problem Solving and Decision Making
· Attend Front Line Supervisor Development Programs in order to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions
· Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
· Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN’s network implication
· Oversee crew utilization, track deadheads, recrews and labor costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
· Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) center, Trainmaster and Assistant Superintendent
· Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay
Planning and Organizing Workload
· Attend Front Line Supervisor Development Programs to understand service design and support tools in order to plan and organize workflow
· Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
· Manage crew productivity against switching standards, recommend improvements when appropriate
· Keep track of the yard status, service commitments, old dates, inbound arrivals, process traffic to reduce dwell, and ensure train connections and departures meet the service plan
· Determine best opportunity to move traffic against multiple demands
· Give recommendations to cost control and asset utilization in all planning and implementation
· Monitor customers service plan and adjust
General Leadership and Supervisions of both Union Workforce
· Attend Front Line Supervisor Development Programs to understand the organizations desired leadership behavior's, communication expectations and enforcement of the collective agreement
· Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
· Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent as well as Labor relations
· Develop and sustain the right employee behaviors with feedback, recognition, reinforcement and coaching
· Process the administration leave of absence and time off requests (varies depending on location)
Performance Management, Training and Onboarding
· Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
· Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
· Identify and coach performance deficiencies, and take action to build required behavior
· Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
Working Conditions
The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The Transportation Supervisor has an overall commitment to safety, while working in conjunction with collective agreement.
Requirements
Experience
Industrial Work
· Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
· Experience working with heavy machinery
· 4 years of supervisory experience - management or with unionized employees*
· 3 years of experience on railroad as conductor*
*Any experience for these above would be considered as an asset
Education/Certification/Designation
· High School Diploma
· Valid Driver’s License
· Certified Conductor or Locomotive Engineer*
· Degree in Business or Logistics*
*Any education for these above would be considered as an asset
Competencies
· Knows the business and stays current with industry trends to elevate expertise and work
· Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
· Inspires others with impactful communications and adapts well to its audience
· Makes informed and timely decisions to succeed
· Shows initiative and empowers others to raise our collective game
· Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint
· Identifies risks and anticipates impacts to ensure a safe and secure environment
· Time management
· Project management
Technical Skills/Knowledge
· General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
· Comprehensive knowledge of safe rail operating practices
Transportation Supervisor
Canadian National Railway Company
Terrace - 469.06kmTransportation & Logistics Full-time
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Food counter attendant Full-time Job
Tourism & Restaurants CastlegarJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Bring clean dishes, flatware and other items to serving areas and set tables
- Carrying and replace linen
- Clean and sanitize items such as dishwasher mats, carts and waste disposal units
- Clear and clean tables, trays and chairs
- Load buspans and trays
- Operate dishwashers to wash dishes, glassware and flatware
- Place dishes in storage area
- Replenish condiments and other supplies at tables and serving areas
- Sanitize and wash dishes and other items by hand
- Scour pots and pans
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Stock refrigerators and salad bars
- Take customers' orders
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
- Handle and store cleaning products
- Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- Remove kitchen garbage and trash
- Sharpen kitchen knives
- Sweep, mop, wash and polish floors
- Wash, peel and cut vegetables and fruit
Experience and specialization
Equipment and machinery experience
- Conventional oven
- Deep fryer
- Electronic cash register
- Food dispensers
- Grill
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
How to apply
By email
By phone
778-476-5990 Between 09:00 a.m. and 05:00 p.m.
In person
1465 Columbia AvenueCastlegar, BCV1N 1H8Between 09:00 a.m. and 05:00 p.m.
Food counter attendant
Tim Hortons
Castlegar - 476.49kmTourism & Restaurants Full-time
17.40
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Flex Driver-3 Full-time Job
Federal Express Corporation Canada
Transportation & Logistics CastlegarJob Details
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.
Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
CASTLEGAR, BC V1N 4N8, Canada
Flex Driver-3
Federal Express Corporation Canada
Castlegar - 476.49kmTransportation & Logistics Full-time
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Merchandiser Full-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail CastlegarJob Details
About This Opportunity
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassador, providing superior service to clients and consumers.
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck).
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
- Consistent kneeling, squatting and reaching above the head
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.
- Maintain professional relationships with co-workers and customers.
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
- Ability to stand and walk for long periods of time
Qualifications
- Must have access to a personal vehicle for use during working hours
- A valid driver’s license with a clean driving record with no major violations over the last three (3) years
- One (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual or powered pallet jacks preferred
Merchandiser
Coca-Cola Canada Bottling Limited
Castlegar - 476.49kmSales & Retail Full-time
17.73
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Delivery driver Full-time Job
Transportation & Logistics EdsonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Security and safety: Criminal record check
Location: 5504 4 Avenue Edson, AB T7E 1L6
Shifts: Day, Weekend
Work setting: Rural area, relocation costs covered by employer, and willing to relocate
Physical Requirements:
- The candidates should be accustomed to a fast-paced environment and be capable of meeting tight deadlines
- The candidates should be prepared for physically demanding tasks, able to handle heavy loads, and work under pressure
- The candidates should possess attention to detail and be able to handle weights up to 23 kg (50 lbs)
Other Requirements:
- The candidates should be dedicated to client focus, possess efficient interpersonal skills, and exhibit flexibility in their approach
- The candidates should exercise good judgment, be highly organized, and be reliable in meeting commitments
- The candidates should be team players, show initiative in their tasks, and perform tasks with accuracy
- The candidates should have excellent oral communication skills and demonstrate dependability
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to operate and drive automobiles, vans, and light trucks to pick up and deliver various items and products
- The candidates should be able to demonstrate professionalism in customer service, prepare, package, and restock goods, and load and unload goods
- The candidates should be able to use maps and other trip planning aids, record trip information such as vehicle mileage, fuel costs, and any problems, and perform pre-trip, en route, and post-trip inspections overseeing all aspects of the vehicle
- The candidates should be able to accept payment or invoices for items delivered, keep a record of items received and delivered, and deliver and pick up messages, parcels, and other items by hand
- The candidates should be able to provide customer service, sort packages, and follow directions and read maps
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Delivery driver
AAA Liquor Mart
Edson - 480.23kmTransportation & Logistics Full-time
22.25
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Fashion Associate Full-time Job
Fashion & Design EdsonJob Details
Position Summary...
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute daily tasks as well as the execution of all seasonal arrangements. If you are looking for an exciting job in customer service or retail, working as a Fashion Associate may be a great fit for you!
What you'll do...
1. Provides excellent Customer Service by greeting all customers in a polite and friendly manner, assists customers by promotion products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
3. Processes and stocking all fashion merchandise.
4. Keeps the salesfloor area clean and tidy for the customer.
5. Merchandises non-modular fashion items.
6. Ensuring proper fixtures and supplies are used and replaced if necessary.
7. Uses proper signage as the modular dictates.
8. Replenishes and merchandises seasonal merchandise in a timely manner.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
5750 2Nd Ave, Edson, AB T7E 0A1, Canada
Fashion Associate
Walmart
Edson - 480.23kmFashion & Design Full-time
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Delivery driver Full-time Job
Ayat Mattress Manufacturing Limited
Transportation & Logistics EdsonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided
Credentials: Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
Location: 330 45 St Unit 108, Edson, AB T7E 1C3
Shifts: Day
Work setting: Various locations
Physical Requirements:
- The candidates should be able to meet tight deadlines and handle heavy loads (more than 45 kg or 100 lbs)
- The candidates should be able to work effectively under pressure and pay close attention to detail
Other Requirements:
- The candidate should be accurate, organized and be able to work as a team player
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to receive and relay information to central dispatch and load and unload goods
- The candidates should be able to use maps and other trip planning aids
- The candidates should record trip information such as vehicle mileage, fuel costs, and any problems
- The candidates should be able to accept payment or invoices for items delivered and keep a record of items received and delivered
- The candidates should be able to follow directions and read maps and provide customer service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details
By email
[email protected]
By mail
215- 57 St
Edson, AB
T7E 1L8
Delivery driver
Ayat Mattress Manufacturing Limited
Edson - 480.23kmTransportation & Logistics Full-time
22
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Cleaner, light duty Full-time Job
Bembe & AO Cleaning Company Lt
General Category EdsonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates need experience of 1 to less than 7 months
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
- The candidate should be able to perform repetitive tasks
- The candidate should be physically strong
- The candidate should be able to pay attention to details
- The candidate should be a combination of sitting, standing, walking
- The candidate should be able to stand for extended periods
- The candidate should be able for bending, crouching, kneeling
Responsibilities:
- The candidate should be able to vacuum carpeting, area rugs, draperies and upholstered furniture
- The candidate should be able to pick up debris and empty trash containers
- The candidate should be able to dust furniture
- The candidate should be able to sweep, mop, wash and polish floors
- The candidate should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
[email protected]
Cleaner, light duty
Bembe & AO Cleaning Company Lt
Edson - 480.23kmGeneral Category Full-time
16.50
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Cleaner Full-time Job
Hospitality NelsonJob Details
Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:
- Clean floors by sweeping, scrubbing, or vacuuming
- Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
- Strip and finish hard surface floors manually or with power equipment when required
- Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
- Transport garbage from drop points to garbage bins or compactor
- Transport maintenance machinery, where necessary, between floors and job sites
- Cleans and stores equipment and machinery used
- Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
- Cleans washroom floors including stripping and finishing
- Cleans stairwells and elevator cabs where ladders are required
- Loads and unloads supplies and replenishes cleaning solutions
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Other duties that management may assign
- Strip, seal, finish, and polish floors
- Strip and finish hard surface floors manually or with power equipment when required
- Steam clean or shampoo carpets
- Notify managers concerning the need for major repairs or additions to building operating systems
- Mix water and detergents in containers to prepare cleaning solutions, according to specifications
- Strip, seal, finish, and polish floors
- Steam clean or shampoo carpets
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
Job Requirements:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push and pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable
- Must have a valid Class G license (may be required)
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds.
Cleaner
BGIS
Nelson - 485.43kmHospitality Full-time
16.75 - 18
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Customer Service Representative Full-time Job
Customer Service TrailJob Details
Application Deadline:
10/24/2024
Address:
1498 Bay Avenue
Minimum 18.75 hours/week. Candidates should be flexible to work within branch hours and expect to work 3 - 5 shifts per week
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Trail - 490.18kmCustomer Service Full-time
33,850 - 43,500
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