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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview

Job Duties

• To load and unload freight, scan, and sort freight within the facility.
• Required Knowledge, Skills, and Abilities
• High School Diploma or GED preferred
• FedEx Canada operations and Canadian Customs regulations - (Preferred)
• Good interpersonal skills
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment

GRADE: 79

• Location: 1629 Winhara Road, GRAVENHURST, ON P1P 1R1, Canada

• To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

  REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  High school diploma/educational equivalent

  Must possess a valid driver’s license and have a good driving record

  One (1) year customer oriented business experience preferred

  Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

  Must achieve minimum threshold on mandatory pre-placement driver assessment training

  Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

  Good interpersonal and communication skills

  Good time management and organizational skills

  Excellent customer service skills

  Ability to multitasking, handle stress and work in a highly pressured environment

  Willing to be flexible and work different schedules and holidays based on business needs

  
  

  REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  High school diploma/educational equivalent

  Must possess a valid driver’s license and have a good driving record

  One (1) year customer oriented business experience preferred

  Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

  Must achieve minimum threshold on mandatory pre-placement driver assessment training

  Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

  Good interpersonal and communication skills

  Good time management and organizational skills

  Excellent customer service skills

  Ability to multitasking, handle stress and work in a highly pressured environment

  Willing to be flexible and work different schedules and holidays based on business needs

  
  

  Additional Details:0630-1500 monday-friday

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months

Location: 1105 Bethune Dr S, Gravenhurst, ON, P1P 1K9
Shifts: Evening, Night, Weekend, Shift, Early Morning and Morning
Security and safety: Bond required

Physical Requirements:

• • The candidate should be able to work in fast-paced environment

• The candidate should be able to work under pressure
• The candidate should be able to perform repetitive tasks
• The candidate should be physically strong
• The candidate should be able to stand for extended periods

Responsibilities:

• The candidate should be able to sweep, mop, wash and polish floors
• The candidate should be able to clean and sanitize items such as dishwasher mats, carts and waste disposal units
• The candidate should be able to handle and store cleaning products
• The candidate should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
• The candidate should be able to remove kitchen garbage and trash
• The candidate should be able to clear and clean tables, trays and chairs
• The candidate should be able to package take-out food
• The candidate should be able to portion and wrap foods
• The candidate should be able to prepare, heat and finish simple food items
• The candidate should be able to take customers’ orders
• The candidate should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs
• The candidate should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment

Benefits:

• The employees get dental plan and health care plan
• The employees get group insurance benefits, life insurance and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months

Location: 1105 Bethune Dr S, Gravenhurst, ON, P1P 1K9
Shifts: Evening, Night, Weekend, Shift, Early Morning and Morning
Security and safety: Bond required

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to work under pressure
• The candidate should be able to perform repetitive tasks
• The candidate should be physically strong
• The candidate should be able to stand for extended periods

Responsibilities:

• The candidate should be able to sweep, mop, wash and polish floors
• The candidate should be able to clean and sanitize items such as dishwasher mats, carts and waste disposal units
• The candidate should be able to handle and store cleaning products
• The candidate should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
• The candidate should be able to remove kitchen garbage and trash
• The candidate should be able to clear and clean tables, trays and chairs
• The candidate should be able to package take-out food
• The candidate should be able to portion and wrap foods
• The candidate should be able to prepare, heat and finish simple food items
• The candidate should be able to take customers’ orders
• The candidate should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs
• The candidate should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment

Benefits:

• The employees get dental plan and health care plan
• The employees get group insurance benefits, life insurance and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?
Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Bilingual (French/English), considered a strong asset

Is this job right for you? Check out our video and decide for yourself!

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

398 MUSKOKA RD N:GRAVENHURST

GRAVENHURST

Canada

32

Part time

Personal and Commercial Banking

Regular

Salaried

2024-06-11

2024-06-18

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview