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Department Overview

The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank. This position is accountable to deliver legendary customer experience and support profitable business growth.

Job Description

CUSTOMER

• Meet or exceed CSO LEI target and be actively involved in ensuring the unit meets or exceeds its' LEI target.

• Facilitate customer requests leveraging various partners (CCSC, Visa, Retail Bank, etc.) ensuring a warm hand off where appropriate, and follow up process is in place.

• Deliver legendary service at every interaction and execute on plans to continuously improve the customer experience.

• Act as a first point of contact for the day to day administrative needs, questions and concerns, resolving them where possible, and communicating to the RM or AM as appropriate.

• Develop a network of contacts across TD in order to continuously improve their knowledge and ability to service customers.

• "Deliver the Bank" to our customers by identifying, recommending, introducing and referring appropriate TDBG Business Partners and Products to existing and new customers to maximize revenue/profit and retention of relationships.

• Support internal partners with ongoing projects and develop a clear understanding of how changes will affect a customer’s business

SHAREHOLDER

• Support Relationship Managers/Analysts and Account Managers in credit administrative matters

• Assist in building new relationships and deepening existing customer relationships by consistently following the Business Banking Relationship Methodology

• Act as first point of contact with customers on credit administrative matters such as following for documentation and/or obtaining Financial Statements and Accounts Receivable lists. Responsibilities also include uploading customer reports/documentation into the appropriate systems.

• Actively contribute to sales results by identifying and cross-selling products and services when performing internal duties or interfacing with customers (both new and existing) to maximize revenue/profit and retention of relationships

• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals.

• Facilitate investment requests between customers and Business Banking Investments where required

• Provide effective credit administration for the portfolio both within the Unit and by interfacing with functions across the TDBFG.

• Assist RM/AM with obtaining/compiling all supporting documentation required to complete credit applications and process funding requests. Prepare reminder, follow-up and default letters and follow up on outstanding security documentation.

• Partner with administrative support groups to facilitate activities, such as programming credits, making payments, advancing funds, etc.

• Ensure products and services are sold and operate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.

• Complete all compliance and attestations within required timelines.

• Be knowledgeable of and comply with Bank and Industry Codes of Conduct

Job Requirements

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of requests and / or all relevant or useful information related to day-to-day activities

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Requires expertise in a variety of account and credit administration related activities to provide customers with support and advice

• Requires advanced skills and expertise in a defined set of products and processes and could be characterized by moderate complexity / risk

• Provides subject matter guidance to customers and / or internal partners

• Uses sound judgement and understanding of process/ policy risk when fulfilling requests, recommending exceptions outside general practices or guidelines

• Understands how related customer or sales teams coordinate their efforts and resources to achieve objectives of a business area

• Impacts their own team and other sales teams whose work activities are closely related

• Recommends modifications to existing sales or customer service processes and solutions to improve the efficiency of the team

• Evaluates and communicates unusual and/or complex content in a clear manner; handles sensitive information and escalated matters

• Generally, reports to a Lead CSO or MCC or MCS

Additional Information

EXPERIENCE & EDUCATION

• High school education; undergraduate degree preferred

• 1+ years of related experience

About the Opportunity

We have an opportunity for a Traffic Control Person (TCP) to join our team in Victoria, BC.

With Scansa's industry-leading training and mentorship, some of your key responsibilities will include:

• Setting up and executing effective traffic management plans

• Controlling traffic flow through construction zones, while following all regulatory guidelines

• Ensuring the health & safety of everyone working on the construction project, as well as the public

• Giving precise traffic control hand signals and directions to prevent any miscommunications

• Directing and monitoring traffic to ensure that it is moving safely and efficiently through the construction zone

• Communicating with construction workers and other personnel to coordinate traffic control efforts

• Assisting pedestrians in crossing the street safely

• Responding to emergencies and incidents as needed

• Adhering to all relevant traffic laws and regulations

About You

To qualify, you must possess a valid Traffic Control Person (TCP) certification, from BC Construction Safety Association (BCCSA). We also require a valid Class 5 BC Driver's License. Previous experience within the construction industry is an asset.

Growing our team from the ground up and nurturing them long term have always been some of our proudest achievements. We are looking for people with a positive, responsible, and open-minded attitude, someone who is willing to commit to the valuable industry knowledge, mentorship, and training tools we offer.

You should be personable, calm, positive, and know how to deal with a high-traffic outdoor environment with varying weather conditions.

As a team, we execute our work with the highest safety guidelines. The safety, morale, and overall well-being of our team is a top priority, so we would love to find someone who can seamlessly fit within our culture of teamwork and positivity.

About the Benefits

As a valued member of the team, you will receive a competitive hourly wage of $22-25, negotiable on knowledge, skills, and experience within the construction industry, along with a wide range of benefits including:

• Consistent, full-time, and all-year round work with long-term projects in Victoria, BC

• Medical, dental, and vision benefits with a life insurance policy

• Safety allowance

• RRSP matching

• Valuable training and mentorship from our amazing team

Upon joining Scansa, you will be welcomed into a supportive, collaborative, and close-knit team that takes pride in a job well done while having fun along the way. Team socials and a Corporate Summerfest are just a few of the events that help us create a friendly and cohesive team.

Overview

Overview

Overview

Job Description

• The candidate must devise methods for meeting work schedules.
• The candidate will be responsible for supervising and coordinating the activities of staff members who prepare and portion food.
• The candidate must train staff on job duties, sanitation, and safety procedures.
• The candidate will be responsible for ensuring food service and quality control.
• The candidate will be expected to respond to customer complaints or concerns.
• The candidate will be in charge of keeping track of stock, repairs, sales, and waste.
• The candidate will be in charge of creating and submitting reports.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to supervise 3 to 4 people.
• The candidate will be in charge of supervising food service counter attendants and food preparers.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate should have excellent oral communication skills.
• The candidate should be flexible.
• The candidate should be a good team player.

Work setting

• The candidate will be required to work in a food service establishment and a fast food outlet or concession.

Additional Information

Work Conditions and Physical Capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be willing to work long hours in sitting, standing, and walking positions.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.

Benefits

• Health and Long term benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan.
• Under Long Term Benefits, the selected candidate will receive Group insurance benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

In person

1078 Gibsons Way
Gibsons, BC
V0N 1V7 Between 09:00 AM and 05:00 PM

By phone

604-886-2017 Between 09:00 AM and 05:00 PM

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided 
Credentials: Security Guard License

Shifts: Day, Evening, Night, Weekend, Early Morning, Morning
Work setting: Various locations

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

 Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• The candidates should be able to work in a fast-paced environment, handle physically demanding tasks, and perform repetitive tasks
• The candidates should be able to stand for extended periods, work under pressure

Other Requirements:

• The candidates should have efficient interpersonal skills, be client focus, reliable, and be a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

Benefits:

• The candidates will get free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

We are seeking a self-starter and a positive team player who provides essential vessel safety and operational expertise.  

Reporting to the 1st Engineer, Engine Room Assistants are responsible for:  

• Monitoring machinery including maintaining oil and water levels; checking temperatures and pressures of main and auxiliary engines, gear boxes, compressors and winches; ensuring operation of boilers; handling chemicals for testing; monitoring all pumps; relieving the watch; and doing rounds. Communicating in person and or by radio with ships’ officers and ticketing staff 

• Performing general housekeeping including cleaning of all shipboard machinery, bilges and spaces; prepping and painting machinery and engine room spaces; removing garbage; and polishing brass fixtures 

• Assisting the Engineers with maintenance work including oil and filter changes, engine adjustments, steering gear checks, and leg alignments; starting main engines and auxiliaries; taking lube and fuel oil samples; and assisting with major overhauls and refits 

• Performing daily work routine including taking fuel soundings; pumping dirty oil tanks; assisting in receiving fuel on board; checking void spaces; and cleaning oil strainers 

• Performing safety checks; ensuring emergency systems are in order; participating in emergency and safety drills; attending safety meetings; receiving stores; and repairing equipment defects in other departments 

What you bring to the team 

This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have an ability to prioritize and complete tasks in a safe and timely manner while monitoring and maintaining mechanical, electrical, and propulsion systems.   

A mechanical background including formal training and/or a Transport Canada Engine Room Rating certificate is considered an asset. Preference will be given to those with a 4th Class Motor Certificate. 

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by April 30, 2026.
*Please ensure to upload any relevant certificates you currently hold during the application process*. 

Reporting to the Regional Director, the Regional Operations Manager is responsible for managing and overseeing the delivery of property management services for directly managed buildings, group homes, and non-profit portfolio in the region. He/She/they oversee the operational requirements and budgetary needs of the regional portfolio and provides support to the Regional Director in developing the annual budget and monitoring expenditures within the approved budget. The Regional Operations Manager responds to various internal and external stakeholders to prevent and stabilize sensitive and contentious matters and represents the organization at various community events.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in public administration, urban planning, or a related discipline.
• Considerable experience in the delivery of property management services and programs related to the service. 
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of programs, practices and processes associated with property management. 
• Considerable knowledge and understanding of the philosophies, principles and standards relating to the development and implementation of social housing and support services for vulnerable populations. 
• Considerable knowledge and understanding of in delivering social housing programs through non-profit partnerships. 
• Considerable knowledge and understanding of budgets, financial statements, accounting, and financial systems. 
• Considerable knowledge of supervisory practices and exceptional team building skills. 
• Ability to learn and understand the Commission’s programs and operating requirements. 
• Ability to plan and manage the implementation of program activities, analyse, and solve issues and make effective decisions. 
• Ability to coordinate work with others, keep management apprised of major issues, and adapt to changing priorities. 
• Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups (including Indigenous Nations), government agencies and the public and to exhibit diplomacy and tact in the resolution of issues. 
• Ability to lead, coach and motivate staff in a team setting. 
• Effective negotiation, conflict resolution, problem solving and consensus building skills. 
• Effective planning, organizational and time management skills. 
• Effective leadership, communication, and interpersonal skills. 
• Proficient in the use of Microsoft Office including Word, Excel, and PowerPoint. 
• Criminal Record Check is required.

Given the requirements of the position, preference will be given to candidates residing in the Interior Region of British Columbia. However, applicants from other regions are welcome to apply and will be considered if willing to relocate.