Customer Experience Associate - St Thomas (18.75 hours/weekly)

Location(s):  Canada : Ontario : St. Thomas 

POSITION SUMMARY:  To increase uptime, throughput, efficiency and quality, through the process of maintaining, designing, developing and continuously improving our equipment and the utilization of technology to ensure the best quality parts are produced.

MINIMUM QUALIFICATIONS:

• Grade 12 diploma or equivalent.
• Electrical Certificate of Qualification (309A or 442A).
• Facilities Department Electrical Certificate of Qualification (309A) only
• Minimum two years’ experience as an Industrial Electrician preferred.

CORE COMPETENCIES:

• Troubleshooting.
• Problem solving.
• Technical expertise.
• Mathematical skills.
• Multitasking.
• Organizational skills.
• Communication skills.

BACK UP POSITION:

Other Maintenance Technician – Electricians.

DUTIES & RESPONSIBILITIES:

• Perform all duties and promote themselves in a manner that reflects Formet Expectations, Formet’s Visions/Values through Magna’s Employee Charter.
• Follow and abide by all government, Legal, Magna and Formet rules and regulations.
• Contribute to continuous improvement and cost reduction activities.

• Read and interpret drawings, blueprints, schematics and electrical code specifications to determine layout of industrial electrical equipment installations.
• Install, examine, replace or repair electrical wiring, receptacles, switch boxes, conduits, feeders, fibre-optic and coaxial cable assemblies, lighting fixtures and other electrical components.
• Evaluate and improve our processes for uptime and repeatability.
• Evaluate downtime situations for root cause and identify potential risks to similar process.
• Complete preventative maintenance on equipment and keep maintenance records to identify weakness in design.
• Assist in developing and/or updating preventive maintenance procedures.
• Monitor and participate in ensuring all Key Performance Indicators (Safety, Quality and Productivity) are being achieved.
• Communicate information throughout shift and at shift exchange.
• Co-ordinate activities of apprentices, helpers and assigned contractors.
• Support cross-functional repairs to equipment that includes Electrical, Mechanical, and Tooling provided it could be done safely.
• Troubleshoot safety devices.
• Troubleshoot equipment using software with encoder feedback.
• Troubleshoot, maintain, and repair industrial, electrical and electronic control systems and other related devices.
• Program and troubleshoot Fanuc Robots and Lincoln Power Sources, and understand the grounding circuit of a Robotic weld cell.
• Understand various communication networks.
• Participate in new electrical and mechanical designs and ensure equipment build standards meet Formet’s Build Specifications.
• Electricians need to understand new electrical standards involving Pre Health and Safety reviews, safe distance calculations, Safety Plc’s, and new robot standards. 
• Install, align, dismantle and move stationary industrial machinery and mechanical equipment.
• Operate lifting devices (overhead bridge cranes, fork/combi-lifts, and man-lifts such as scissor lifts and genie-booms) as required.
• Perform other duties as designated.

CURRICULUM:

Maintenance Technician – Electrician.

EQUIPMENT AND/OR PRODUCT:

Departmental Equipment.

WORKING CONDITIONS:

• Manufacturing Environments.
• Able to work shift work.
• Able to be flexible in hours of work in order to meet internal/external customer requirements (scheduled and non-scheduled overtime shifts, etc.)

SAFETY AND HOUSEKEEPING:

• Responsible to adhere to all Health and Safety programs in accordance with the O.H.S.A. 
• Follow and ensure the company’s procedures regarding safety rules and regulations are followed throughout the plant.
• Ensure that you work and operate equipment according to Formet’s safety rules and regulations.
• Active role in maintaining excellent housekeeping through leading by example.
• Ensure that your department is clean, tidy, organized and a safe workplace at all times.
• As with Safety, Security is everyone’s responsibility and Formet requires its employees to contribute to this activity by immediately notifying your supervisor when you identify security issues that affect the integrity of our supply chain, in accordance with PIP (Partners in Protection) and C-TPAT (Customs – Trade Partnership Against Terrorism) requirements.

ENVIRONMENTAL:

Follow environmental protocol as prescribed by the Environmental Management System (EMS).

SITE BENEFITS:

• Shifts rotate every 2 weeks between Days, Afternoons and Midnights.
• Shift premiums of $0.85/hour (afternoons) and $1.35/hour (midnights).
• Annual tool allowance of $500.

• Weekly pay via direct deposit.
• Overtime (1.5x) after 40 hours worked (hourly).
• Vacation entitlement:
  • 2 weeks of paid vacation (3 weeks after 3 years) + 4 company paid holidays + 2x ½ days = 15 days annually.
  • Option to bank your overtime to earn up to an extra 5 days of paid time off (approved in the same manner as vacation time) (27 hours x 1.5 = 40 hours).
• Medical and dental benefits after 1 month of employment.
• Free onsite physiotherapy.
• Free on-site counselling.
• Magna will contribute an amount equal to 3% of regular earnings every week to your retirement savings (MBC program).
• Profit sharing paid in the second quarter of every year (EEPPP Program).
• Matched GRRSP.
• Company paid life insurance and accidental death and dismemberment (AD&D).
• Optional group life insurance and critical illness insurance for self and spouse.
• Safety shoe, prescription safety glasses and custom molded earplug allowance.
• Company paid uniforms (if you choose to use).
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Magna Service Award Program.
• Roger’s and Bell cellphone data plan available – as low as $50/month!
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• Educational Assistance Program.
• Employee discounts: new vehicles, amusement parks, etc.
• Plant-wide continuous improvement program: 2024 bonus = $1890
• You get to work with a FANTASTIC Team! One Team, One Formet!

Overview

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate must record and prepare minutes of meetings, seminars and conferences.
• The candidate must schedule and confirm appointments.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must compile data, statistics, and other information.
• The candidate will be responsible for overseeing the preparation of reports.
• The candidate must respond to employee questions and complaints.
• The candidate will be responsible for organizing staff consultation and grievance procedures.
• The candidate will be responsible for overseeing payroll administration.
• The candidate must greet people and direct them to appropriate contacts or service areas.
• The candidate must type and proofread correspondence, forms, and other documents.
• The candidate will be responsible for recruiting and hiring employees, as well as performing other related staffing tasks.
• The candidate will be responsible for performing basic bookkeeping tasks.
• The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
• The candidate must be able to multitask.
• The candidate should be organized and flexible in nature.
• The candidate should be a good team player.
• The candidate should be client focused.
• The candidate must be adaptable.

Additional information

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should have an eye for details.
• The candidate must be able to work with minimal supervision.

Benefits

• The candidate should receive free parking; there is no additional charge for parking on the property.

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

Location: 2 County Court Boulevard, St. Thomas, ON N5R 6M1

By email

[email protected]

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 7 months

Location: 45415 Fruit Ridge Line, St Thomas, ON N5P 3S9
Shifts: Day, Overtime, Flexible Hours, Early Morning, Morning

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get bonus, piece work, learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, job reference number and Include this reference number in your application 15577) through the below-mentioned details

By email
[email protected]

By mail
Fruit Ridge Line, R R #5
ST Thomas, ON
N5P 3S9

In person
Fruit Ridge Line, R R #5
ST Thomas, ON
N5P 3S9
Between 06:30 AM and 05:00 AM

By phone
519-872-0687 Between 06:30 AM and 05:00 AM

Overview

Overview

Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. 

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : Ontario : North Bay
Application Deadline: 05/04/2025

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. 

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : Ontario : North Bay
Application Deadline: 05/04/2025

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.