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Administrative Office Coordinator Full-time Job

Nestlé

Administrative Jobs   Montréal
Job Details

What to Expect: 
You will play a vital role as Administrative Office Coordinator, supporting the Executive Assistant and Office Operations Team Leader and ensuring efficient office management. You will oversee special projects, manage general office activities, and handle various operations such as office logistic & facilities, security, vendors/suppliers and office supplies.

 

A day in the life of administrative office coordinator: 
•    Provide administrative support to the Office Operations Team Leader, coordinating and leading various tasks and projects.
•    Manage building and equipment maintenance schedules, ensuring timely responses to urgent maintenance calls, and maintaining effective communication with vendors and suppliers.
•    Supervise cleaning crews and maintenance workers, ensuring high standards of security, cleanliness and maintenance in the office.
•    Liaise with vendors and suppliers to procure necessary equipment and supplies, negotiating contracts  and quotations and managing relationships.
•    Document processes and maintain accurate records of maintenance activities for future reference and analysis.
•    Assist in the planning and execution of office-wide projects and initiatives, ensuring successful implementation and completion.

 

Role Requirements
•    Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
•    A college diploma in a related administrative field or equivalent experience.
•    Minimum 4 years of experience in an administrative or assistant role, showcasing the necessary skills and knowledge.
•    Strong communication skills: Demonstrates an articulate and effective communication style, both verbally and in writing, to convey information clearly and professionally.

 

Preferred Skills 
•    Strong initiative: Demonstrates proactive and self-motivated behaviour, taking the lead in tasks and responsibilities without constant supervision.
•    Proactive and strong-willed: Shows a determined and assertive approach in tackling challenges and achieving goals.
•    Excellent organizational skills: Highly skilled in organizing tasks, managing time effectively, and maintaining a structured approach to work.
•    Prioritization: Capable of prioritizing tasks and responsibilities based on their urgency and importance, ensuring efficient and effective completion of work.

 

Benefits

•    Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
•    Company matched pension plan 
•    Three weeks of Vacation and four/five/six personal days (Personal Paid Holidays) 
•    Excellent training and development programs as well as opportunities to grow within the company 
•    Access to Educational Assistance & Tuition Reimbursement 
•    Bonus eligibility 
•    Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
•    Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
•    Adoption benefits to remove some of the financial barriers associated with adoption
•    Free Nespresso Coffee Machines and $100 monthly coffee credit 
•    Up to 50% off – Nespresso Coffee Machine, Capsules and accessories 
•    Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) 


What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application. 
 
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

 

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

 

#LI-Hybrid

Administrative Office Coordinator

Nestlé
Montréal - 5.89km
  Administrative Jobs Full-time
What to Expect:  You will play a vital role as Administrative Office Coordinator, supporting the Executive Assistant and Office Operations Team Leader and ensuring efficient office...
Learn More
Mar 26th, 2024 at 05:39

Bilingual People & Culture Business Partner Full-time Job

BGIS

Human Resources   Montréal
Job Details

We are looking to have a full-time bilingual (French/English) People and Culture Business Partner join our team! This position can be held hybrid from Montreal, QC; Ottawa, ON or Markham, ON. 

SUMMARY

The People and Culture Business Partner (PCBP) acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes to assist PCBP provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

At this position level, the individual is responsible for:

  • Leading assigned People and Culture management-related projects and initiatives of low to high complexity and/or of broader impact or scope
  • Greater proportion of client groups with requirements of moderate to high complexity
  • Provides guidance to and may review work of less experienced People and Culture Consulting team members. 

KEY DUTIES & RESPONSIBILITIES

  • Acts as a business partner to assigned client groups
  • Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures.  Exercises sound judgment to ensure effective risk management and mitigation
  • Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
  • Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
  • Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
  • Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs.  Recommends solutions in alignment with business requirements and collaborates to implement
  • Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
  • Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources.  Prepares policies and processes of low to high complexity for review
  • Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials.  Leads and facilitates training sessions for assigned client groups and to the broader organization
  • Leads recruitment efforts for assigned client groups.  Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events.  Identifies, recommends and implements recruitment channels, tools and resources
  • Leads, supports and participates in People and Culture-related projects and initiatives
  • Acts as the People and Culture lead for client transitions or account demobilization for assigned client groups
  • Other duties as assigned

Knowledge & Skills

  • Community college or university degree preferably in business administration or Human Resources
  • More than five years of work experience in a human resources generalist role
  • Thorough and expert level knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). General understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
  • Advanced ability to establish trust and credibility
  • Advanced consulting skills along with a high degree of business acumen and ability to accurately assess business issues and provide sound advice and solutions
  • Advanced ability to exercise sound judgment
  • Advanced facilitation skills
  • Advanced persuasion and influence skills
  • Advanced relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
  • Advanced project management skills
  • Exceptional interpersonal skills

Licenses and/or Professional Accreditation

  • Certified Human Resources Professional (CHRP) Certification from Human Resources Professional Association would be considered an asset

This is a regular, full-time position with a salary range of $73,599 - $91,998 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. 

Bilingual People & Culture Business Partner

BGIS
Montréal - 5.89km
  Human Resources Full-time
We are looking to have a full-time bilingual (French/English) People and Culture Business Partner join our team! This position can be held hybrid from Montreal, QC; Ottawa, ON or M...
Learn More
Mar 26th, 2024 at 05:32

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Montréal - 5.89km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 25th, 2024 at 11:39

Dispatcher / Distribution coordinator Full-time Job

Saputo

Transportation & Logistics   Saint-Laurent
Job Details

The incumbent will be responsible for organizing product distribution activities throughout Quebec.  He/she will also play an administrative support role for the distribution team, for equipment maintenance follow-ups.

The schedule for this position is from Monday to Friday from 16:00h to 00:30h.

 

How you will make contributions that matter:

  • Coordinate delivery appointments for warehouse customers;
  • Track delivery costs;
  • Contribute to the development of delivery routes;
  • Prepare and follow up on fleet maintenance reports;
  • Ensure proper operation of temperature monitoring programs;
  • Ensure compliance with the Highway Traffic Act and regulations for heavy vehicles;
  • Ensure the application and compliance of transportation policies for our corporate fleet;
  • Work with the supervisor to optimize corporate routes;
  • Dispatch drivers for trips and follow up throughout the shift;

 

You are best suited for the role if you:

  • College diploma in logistics or equivalent experience;
  • 2 to 5 years of experience in a similar position;
  • Bilingualism (French and English) in speaking and writing is essential, the employee will be required to communicate and collaborate with colleagues and suppliers in English all across Canada;
  • Good knowledge of Microsoft Office;
  • High level of accuracy and organization in following up files;
  • Ability to process information quickly under tight deadlines;
  • Great customer service;

Dispatcher / Distribution coordinator

Saputo
Saint-Laurent - 12.15km
  Transportation & Logistics Full-time
The incumbent will be responsible for organizing product distribution activities throughout Quebec.  He/she will also play an administrative support role for the distribution team,...
Learn More
Mar 22nd, 2024 at 13:30

Sales Associate Part-time Job

Rogers

Sales & Retail   Saint-Laurent
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 


Schedule: Part time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Sales Associate

Rogers
Saint-Laurent - 12.15km
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Mar 22nd, 2024 at 09:15

Coordinator, Human Resources Full-time Job

Coca-Cola Canada Bottling Limited

Human Resources   L'Assomption
Job Details

About This Opportunity

The Human Resources Coordinator role is critical to the success of our HR and Talent Acquisition Operations.  You will establish optimized operations & best practices to support our teams in Eastern Canada. 

If you’re interested in developing your career in Human Resources space and thrive in a fast-paced environment, this opportunity is for you!
 

Responsibilities

  • Work closely with local HR management team to proactively respond to any labour-related issues
  • Support the HRBP in the execution of the HR cycle with non-unionized employees and unionized employees
  • Provide TA operational/system support throughout the recruitment cycle: 
    •     Manage high volume hourly and salaried offer administration 
    •     Job posting management support, quality assurance & trouble shooting on internal and external job boards
    •     Support with interview coordination and scheduling (MS Outlook & MS Teams) 
    •     Support new hire set up & day 1 onboarding coordination
    •     Manage the talent acquisition inbox by responding to inquiries and escalating issues where needed
  • Ensure the hiring, development and engagement of a diverse employee base within the organization
  • Leverage tools, knowledge and information sources to identify business trends and ensure that appropriate solutions are put in place to support the business
  • Support TA reporting & distribution
  • Oversee communication standards, templates & systems emails 

Qualifications

  • Bachelors in Human Resources Management and/or Labour Relations
  • Solid critical thinking, agility and customer centric interpersonal skills
  • Bilingual in French and English is mandatory
  • Minimum 1 year of HR/Recruitment Coordination preferred
  • Proficient in MS Office suite - Microsoft Excel and PowerPoint presentations required
  • Previous SuccessFactors or large HR systems experience preferred


About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Coordinator, Human Resources

Coca-Cola Canada Bottling Limited
L'Assomption - 33km
  Human Resources Full-time
About This Opportunity The Human Resources Coordinator role is critical to the success of our HR and Talent Acquisition Operations.  You will establish optimized operations & b...
Learn More
Mar 22nd, 2024 at 09:08

Administrative Support Full-time Job

Air Canada

Administrative Jobs   Dorval
Job Details

Basic Function:

  • Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.  

Tasks / Responsibilities:

  • Create tables, graphs and prepare spreadsheets.
  • Sort and merge documents, reports, etc.
  • Research data and prepare reports
  • Edit and proofread
  • Work under pressure
  • Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
  • Receive, index and revise manuals or data
  • Prepare correspondence
  • Receive and direct all incoming calls
  • Provide assistance for outgoing calls, e.g. directory assistance, calling card
  • Refer external customers to appropriate areas, e.g. departments, employees
  • Assist other employees in the department
  • Arrange ground transportation for internal/external customers, e.g. taxis
  • Arrange travel and appointments
  • Liaise with internal/external customers
  • Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
  • Work with minimal or no supervision
  • Design, compose, format and produce correspondence, reports and documents using a variety of software applications
  • Prepare third party billings
  • Handle cash/cheques and related documentation
  • Verify and process invoices, claims and/or expenses
  • Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
  • Build, update and maintain schedules and staff rosters
  • Organize and prioritize workload to meet deadlines
  • Comply with Government Regulations, Company Policies, Collective Agreement and procedures
  • Administer Collective Agreements
  • Control distribution and maintain Company and technical publications
  • Maintain a high level of accuracy
  • Operate specific department/Company software programs
  • Develop and maintain schedules
  • Maintain confidentiality at all times
  • Maintain and develop accurate maintenance and/or technical records
  • Audit records
  • Monitor equalization of overtime
  • May be required to perform other related duties which do not affect the nature of the job

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level. 

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
  • Training and development tools to help unlock your full potential.

Qualifications

Education:

  • High School graduation

Skills / Knowledge:

  • Good interpersonal skills
  • Good communication skills, both written and verbal
  • Intermediate knowledge of Microsoft Office applications
  • Proficiency in spelling, punctuation and grammar
  • Knowledge of aircraft terminology
  • Aptitude for math
  • Aptitude for accuracy and detail

Experience:

  • Minimum 2 years office experience

Specific Requirements:

  • Some positions may require lifting and climbing
  • Some positions require licenses, e.g. Driver’s, MOT, AVOP etc
  • Some positions may require shift work and/or work staggered starting and stopping times
  • Some positions may be exposed to weather conditions
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements:

Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience

Diversity and Inclusion:

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Administrative Support

Air Canada
Dorval - 20.01km
  Administrative Jobs Full-time
  21.36
Basic Function: Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.   Tasks / Responsibilities: Create tables, graphs and prepar...
Learn More
Mar 20th, 2024 at 14:21

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.


 
Is this the right role for you? In this role you will:

  • Assist with client inquiries while delivering memorable service
  • Use discretion and problem solving to own the client experience
  • Provide personalized solutions by recognizing value add solutions
  • Facilitate a culture of passion, accountability, and collaboration by being an active member of your team


Do you have the requirements to succeed in this role? We'd love to work with you if you have:

  • Fluency in both English and French
  • A broad knowledge of investment products and procedures relating to securities settlement
  • The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
  • Strong written and verbal communication skills
  • The ability to utilize time-management and prioritization skills
  • A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties


While not essential, it would be an asset if you have:  

  • Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
  • Completed a post-secondary education in Commerce/Business, or Financial Planning
  • Prior work experience in a brokerage or Contact Centre
  • Knowledge of the Financial Services Industry

 

What's in it for you?

  • Competitive pay
  • The opportunity to gain valuable industry knowledge and expeirence
  • The opportunity to advance your career through other roles within Wealth Management and Scotiabank
  • A workplace culture built around inclusion, diversity, and potential
  • The opportunity to participate in a customized and comprehensive training program

 

Employment Details:

 

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

 

Work Hours


The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.


 

Why Scotia iTRADE?

 

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 


Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

Customer Service Representative

Scotiabank
Montréal - 5.89km
  Customer Service Full-time
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around ne...
Learn More
Mar 20th, 2024 at 14:09

Human Resources Data Advisor Temporary Job

Air Canada

Human Resources   Dorval
Job Details

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

We are looking for a dynamic individual to join and work within the HR Data team which is responsible for recommending and implementing solutions to HR business challenges. Reporting to the Manager, HR Data Requirements, this individual interfaces with business groups to identify and prioritize business requirements for HR.

Accountabilities (Responsibilities): 

  • Assess, coordinate and develop business requirements for new HR System development in accordance with business needs and timelines. Areas of support within HR include Benefits, HR Core, Compensation, Pensions, Training etc. 
  • Work with appropriate stakeholders to proactively identify and evaluate their business requirements and identify impacts associated with business decisions 
  • Facilitate process review and improvement initiatives
  • Manage timelines and coordinate solutions with other members of HR Data Team
  • Ensure business resolutions and impacts are communicated to impacted stakeholders ensuring smooth and successful transition of changes
  • Solicit and consolidate input from relevant stakeholders within the HR department and other areas of the business

Qualifications

  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role 
  • 3-5 years of HR business facing experience preferably in a large organization.
  • Product management experience is preferred. 
  • Project management experience is preferred.
  • Excellent communication skills and ability to build positive relationships with colleagues, the management team, internal clients and 3rd party providers
  • Exceptional analytical, organizational and communication skills 
  • Proficiency with Oracle HRIS application and knowledge of multiple functionalities 
  • Capability to apply attention to detail, and ability to effectively manage time and competing priorities 
  • Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions 

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Human Resources Data Advisor

Air Canada
Dorval - 20.01km
  Human Resources Temporary
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and v...
Learn More
Mar 18th, 2024 at 10:23

Spare Driver Full-time Job

Canadian Pacific Railway

Transportation & Logistics   Montréal
Job Details

PURPOSE OF THE POSITION:

As a Driver - Car Compound there are three main functions you will perform to support the St. Luc Auto Compound, as well as other related duties as required.

 

POSITION ACCOUNTABILITIES:

  • Ensure all work cards are identified to driver number
  • Conduct visual inspection of assigned vehicle and ensure the vehicle is properly stocked for the days work
  • Load and unload railcars on designated tracks, and within designated parking zones
  • Pick up team members and continue to unload railcars on the track until all railcars are empty
  • Maintain work instruction generated by Supervisor
  • Work in accordance with team members to opens railcar doors and install bridge-plates between railcars
  • Unchain bi-level and tri-level railcars on the track
  • Other related duties as required

 

POSITION REQUIREMENTS:

  • Must possess a High School Diploma or GED equivalent
  • Must posses a Class 5 drivers license
  • Must possess advanced reading and writing skills, including the ability to follow more advanced written instruction and/or training in skills such as driving
  • Must be bilingual (French & English)
  • Must have precise use of hands and hand-eye coordination

 

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Annual Fitness Subsidy
  • Part-time Studies Program

 

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

 

Medical Requirements:
Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive. position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Education verification

 

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”. 

Spare Driver

Canadian Pacific Railway
Montréal - 5.89km
  Transportation & Logistics Full-time
PURPOSE OF THE POSITION: As a Driver - Car Compound there are three main functions you will perform to support the St. Luc Auto Compound, as well as other related duties as require...
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Mar 14th, 2024 at 13:59

Call/Chat Customer Service Representative Full-time Job

TELUS International Inc

Customer Service   Montréal
Job Details

A Technical Customer Service Representative is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Customer Service Representatives where they will be responsible for ensuring merchants get the answers they need while upholding a high standard of customer service during each interaction. Comprehensive paid training is provided to all representatives and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. 

 

Note:This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete customer solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention for the following type of transactions;

    • Account Recovery

    • Theme Selection and Customization

    • Domain Registration and Management

    • Plan Selection, Upgrade and Cancellations

    • Online Store  Status Management

  • Troubleshoot technical issues while providing clear guidance and an engaging customer service experience to merchants via various channels to quickly resolve issues and help them grow their business

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants

  • Describe solutions in simple terms that merchants of all technical abilities can understand

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization

  • Embrace changing roles and responsibilities to provide support where it is most needed

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Minimum of 1-2 years experience in an interactive customer service position

  • Fluent in English (C1 level: read, write and speak)

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance while maintaining high quality customer service standards

  • Familiarity working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions while showcasing empathy and understanding

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while building rapport with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned, including training shifts, between the hours of operations of 5:00 am to 12:00 am ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required

 

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Call/Chat Customer Service Representative

TELUS International Inc
Montréal - 5.89km
  Customer Service Full-time
A Technical Customer Service Representative is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them su...
Learn More
Mar 13th, 2024 at 12:26

Reporter Full-time Job

Rogers

Marketing & Communication   Montréal
Job Details

CityNews is seeking Indigenous journalists* to join an all-Indigenous news team spanning the country. Be part of an Indigenous-led team charting its own path and building something great!  

 

Working in our television newsrooms, you will bring an Indigenous lens to reporting on all local issues and topics, as well as focusing on storytelling related to Indigenous communities and peoples.  

 

 Up for the challenge? If so, consider the following opportunity…  

 

*To be part of this team, you must be a member of one or more of the following three groups of Indigenous peoples: First Nations (status and non-status), Métis or Inuit.

 

 

Indigenous Journalist - CityNews  

   

What you will do/Your purpose…  

 

  • Generate story ideas and produce television news content for our newscasts and all-news streaming channels. 

  • Establish and/or maintain relationships with Indigenous communities and their peoples to find and tell stories that are important to those communities. 

  • Respond to local breaking news of all kinds, quickly and accurately. 

  • Work with local producers and editors, as well as other team members, to help produce episodes of the new CityNews prime time news specials.  

 

    

What you will bring…   

 

  • A passion for news and visual storytelling - understanding what makes a great story and knowing how to tell it. 

  • A keen interest in local news of all kinds, including spot news and breaking news. 

  • Strong experience in reporting on Indigenous issues and communities.  

  • A self-starter, willing to lead with curiosity and initiative. 

  • Ability to multi-task and deliver for multiple, daily online and broadcast deadlines.  

  • Willingness to work evenings and weekends (as required).  

  • Valid driver’s licence and clean driving record required.  

  

Here’s what you can expect in return…  

 

  • A competitive salary and benefits which include access to our Employee Share Accumulation Program, Retirement Benefits, and a variety of other perks, including 50% off Rogers services and Blue Jays tickets.  

  • A company that is committed to the collective journey towards truth and reconciliation in meaningful ways, in partnership with Indigenous Peoples. Rogers Sports & Media has multi-platform potential to support the reclamation of language, history, and culture in support of individuality and authenticity. We are committed to partnership with Indigenous communities and our Indigenous team members on the collective journey of truth and reconciliation. Our news content will provide coverage of and information on issues of concern to Indigenous People and all Canadians including the history and legacy of residential schools and the reconciliation process. Our sport platforms will continue to highlight achievements and stories of Indigenous athletes. Our business platforms will continue to give Indigenous business owners greater opportunity. Learn more about our journey here. 

 

   

Additional supports for our Indigenous employees include, but are not limited to:  

 

  • Access to a formal Employee Family Assistance Plan   

  • Tax exemptions for First Nations living or working on reserve   

  • Traditional Indigenous Practice Leave   

  • A company that is part of the Progressive Aboriginal Relations certification program via Canadian Council for Aboriginal Business  

  • An executive leadership team that humbly supports a corporate journey toward truth & reconciliation  

  • An Indigenous Peoples Network – an internal support network for Indigenous employees and Indigenous cultural preservation  

  • Gord Downie-Chanie Wenjack Legacy Space Program   

 

 

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1200 Av. McGill College, # 1620 (904), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & On-Air Talent

Reporter

Rogers
Montréal - 5.89km
  Marketing & Communication Full-time
CityNews is seeking Indigenous journalists* to join an all-Indigenous news team spanning the country. Be part of an Indigenous-led team charting its own path and building something...
Learn More
Mar 13th, 2024 at 12:19

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