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What you’ll do

We are seeking a results-oriented Data Science professional who can support retail, loyalty, and customer analytics. The primary focus of this position is to develop robust machine learning models, perform customer and program analytics, and develop analytical measurement frameworks. The Data Scientist will perform analytics in support of customer engagement, loyalty program optimization, and marketing program efficiency. Models, analytics, and insights developed will help achieve the strategic goals of our Retail organization.

• Develop a deep understanding of our Retail business, Loyalty and Credit Card Customers, and Marketing programs.

• Support the development of models and other analytics tools to increase customer engagement, marketing program efficiency, and loyalty program effectiveness.  

• Collaborate in cross-functional teams to generate models, insights, and measurement frameworks that improve business practices and generate measurable business value.

• Scope and structure data science projects while considering business needs and technical constraints.

• Perform advanced quantitative and statistical analysis of retail, customer and loyalty data to identify trends, patterns, and correlations which will be used in making critical business decisions that enhance business performance.

• Support the development of a robust measurement practice using the latest technologies and advancements in machine learning to provide timely insights.

• Establish Machine Learning/Deep Learning models to improve customer engagement and marketing program performance.

• Provide creative solutions, recommendations, and timely advice that align business needs with analytical/modelling concepts.

• Establish necessary data pipelines to deploy AI/ML solutions.

• Act as an active contributor to the analytics strategy within the Advanced Analytics team.

Key Relationships

• Peers within the Advanced Analytics and Modelling team

• Business Stakeholders throughout the retail organization.

What you bring

• M.S or PhD, preferably in Statistics/Math/Economics/Computer Science or a related quantitative discipline.

• 3+ years experience developing and implementing data science solutions for retail businesses, or loyalty programs.

• Proficiency in using industry standard programming languages, including Python, R, or SAS.

• 3+ years of experience querying and analyzing large datasets with tools such as SQL, Spark, etc.

• Demonstrated understanding of statistical techniques to programmatically select (and justify) the right approach given specific business problems and data/technology constraints.

• Familiarity with cloud-based data structures including tools to extract, manipulate and transform data within the cloud. Experience with Databricks and Azure Synapse is an asset.

• 3+ years interpreting, synthesizing, and presenting complex models and analysis to business partners.

• Excellent oral and written communication skills, with the ability to communicate both technical and business concepts, as well as strong presentation skills.

• Demonstrated confidence and clear presentation style.

Hybrid

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

#LI-GM1

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. 
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.         
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.           
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.  

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

141 Damascus Rd, Bedford, NS B4A 0C2, Canada

The Maintenance Mechanic is responsible for inspecting, maintaining, and replacing filters and performing minor preventative maintenance on heating, ventilation, and air conditioning (HVAC) equipment on all client sites to maintain efficiency and mechanical integrity of HVAC units. This position is well-suited for graduates of a college or other post-secondary programs in HVAC studies. Minimum G3 Gas License required, G2 preferred.

KEY DUTIES & RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

All routine maintenance and inspection regardless of size of location of the mechanical equipment being inspected or maintained, where this work is done as a periodic routine service inspection maintenance procedure by the employer, limited to:

• Filter Changing and maintenance thereof
• All oil and greasing
• All belt adjusting or replacement
• Cleaning of cooling towers, coils, evaporator and condenser tubes and water treatment
• Delivery of parts and equipment
• General housekeeping
• In the area where a problem exists with non-union competition, the assignment of Maintenance Mechanics duties may be adjusted to meet local conditions in agreement with the Local Union Business Manager
• Cleaning, repairing and routine maintenance of solar energy equipment
• Helper for service and maintenance Journeymen and Apprentices, as long as the Apprentices are fully employed

KNOWLEDGE AND SKILLS

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• HVAC tools, materials, and safe work practices.
• Types of air filters.

SKILLS

 Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Effectively using organizational and planning skills.
• Maintaining HVAC equipment.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Manage the budget within assigned department.

EDUCATION

Minimum G3 Gas fitter certification is required

Must be a member of UA787

• Posting Period: 04-Sept-2024 to 18-Sept-2024 
   

Major Responsibilities:

Reporting to the Supervisor of Purchasing, the Coordinator Contract Administration, coordinates and assists to prepare and co-ordinate documents and specifications for operational and capital projects.  Including tendering, awarding, execution and financial administration of the Toronto Shelter and Support Services Division and will administer the coordination of contracts through the competitive process, tendering for various City Divisions and its agencies.

• Coordinates the preparation of documents and specifications including REOI's, RFP's, RFQ and associated contracts for operational and capital projects for Toronto Shelter and Support Services Division
• Provides support to Project Managers to review and comment on documents in relation to the scope, contract administration & payments responsibilities ensuring compliance to Municipal Policies & Procedures
• Liaise with Purchasing and Materials Management Division; and client divisions regarding the competitive process, award and execution of contract documents
• Completes competitive process documents to initiate sourcing request through ARIBA including all specifications drawings and stipulates requirements.
• Liaise with legal the complete execution of legal documents related to contracts.
• Evaluate quotation submissions and proposals and make recommendation regarding selections of supplier for goods and services requested.
• Coordinates award process for Operational and Capital projects with Purchasing & Materials Management Division and other City divisions where applicable
• Tracks, reports and monitors all spending activities related to contracts (tracks project milestones, initiates closing contracts, renewals etc.)
• Monitors divisional compliance with City, Provincial and Federal purchasing regulations and requirements.

Key Qualifications

1. Considerable experience with contract administration support including RFP's, RFQ's, bid evaluations, contract awards, service agreements, and non-competitive procurement processess.
2. Experience in processing vendor invoices and tracking payments 
3. Considerable experience with accounting and procurement software (Financial Modules of SAP, ARIBA, Microsoft Excel)

Must also have:

• Advanced knowledge of public procurement guidelines and requirements.
• Experience in performing public procurement sourcing initiatives
• Knowledge of Toronto Municipal Code Chapter 71, Financial Control, and Toronto Municipal Code Chapter 195, Purchasing By-laws, including Fair Wage, WSIB and Occupational Health and Safety policies, Human Rights Code 
• Ability to plan, prioritize, organize assignments and work with minimal supervision
• Ability to work and communicate effectively with colleagues, provincial officials, consultants, solicitors and other internal and external clients
• Ability to run reports in SAP, analyze the data and manipulate the information using spreadsheet software
• Experience with contract awards and preparation or execution of contract agreements.
• Experience with processing and reconciliation of vendor invoices, tracking payments, project cost accounting and control and recoverable.
• Highly developed interpersonal and conflict resolution skills
• Well-developed written and oral communication skills with the ability to communicate at all organizational levels
• Ability in working as a part of a team
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces
• Sound judgement in public and personal relations
• Ability to investigate complaints from suppliers and mediate disputes or discrepancies regarding the delivery of goods/services ensuring contract obligations are met
• Knowledge of municipal and interrelated government legislation, policies and procedures

Posting Period: 03-Sep-2024 to 17-Sep-2024

Job Description

Customer Care only / Customer Care Support only

Job Summary:

To supervise the provision of customer care services including: the 24/7 operation of the Toronto Water Customer Care Centre, the administration of external customer service programs, public education and outreach, the administration and technical review of locate requests for underground infrastructure and water/sewer service connections or disconnection for residential, multi-residential, industrial, commercial or institutional properties.

Major Responsibilities: 

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests.
• Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Responds to enquiries from staff, elected officials and the general public, and investigates such enquires expeditiously. Exercises tact and professionalism when attending public and private meetings with elected officials and the public.
• Ensures the appropriate customer service systems, processes and structures are in place to support the unit.
• Tests and signs off on all related system improvements, enhancements and modifications prior to implementation, identifies system problems and provides detailed recommendations for system improvements, enhancements and/or modifications.
• Develops, implements and maintains operating policies, procedures and guidelines for the Unit and ensures the clarification and proper administration of the same.
• Builds and maintains optimum working relationships with external bodies including other levels of government, other municipalities, other City of Toronto divisions, agencies, boards and commissions.
• Responds to inquiries escalated beyond the scope of front line staff ensuring a prompt, courteous reply including appropriate action and follow up. Report any concerns, complaints or conflict of interest issues where necessary.
• Prepares briefing notes and other documentation regarding customer service issues.
• Develops and implements new innovative client services and recommends effective and efficient means of providing service.
• Ensures efficient, courteous service is provided to the public through personal, written and oral contact.
• Initiates, develops and recommends innovative, leading edge customer service and program policies to guide service delivery and water efficiency among all Toronto Water's customers.
• Participates in the development and implementation of operational policies, program practices, key performance measures and recommends changes to support unit's function and improve efficiency and effectiveness of service delivery; make major changes in overall business practices based on long term needs.
• Works with the Manager to develop, draft and implement appropriate service level standards and performance metrics for continuous program improvement, and manages performance and activities to meet or exceed targets.
• Reviews information captured in field studies, customer surveys management and technical systems and other sources in order to improve operational performance by analyzing data, setting standards and goals to meet objectives.
• Reviews the quality of work completed on a regular basis to ensure that it meets auditing requirements and customer service standards.
• Assesses particular complaints/complexities within individual case files to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the City.
• Represents Toronto Water and assigned programs while directly communicating and providing outreach functions to reach target water user audiences to promote, educate and train them on water efficiency and downspout equipment, policies, practices and program information.
• Assesses the potential impact of changes on the organization with respect to new and emerging issues, trends, practices and directions in the business and industry marketplace affecting Toronto Water.
• Researches and develops terms of reference, technical specifications, tender documentations, proposals and technical reports and prepares recommendations related to unit’s various customer requests/programs.
• Represents Division through participation on various working groups, task forces and special teams.
• Oversees Toronto Water’s public education and community outreach programs  and coordinates Toronto Water's presence at environment and community events for express purpose of educating participants on Division's programs and services.
• Develops and contributes to digital, educational and communications materials.
• Develops forms and records to document program activities, ensuring use of appropriate and effective communication tools and techniques to align with diverse demographics of audience and intended use of material.
• Researches and selects appropriate fixtures and equipment requirements for unit's assets (e.g. water trailer) and rebate eligibility (e.g. Capacity Buyback incentives for equipment).
• Liaises, fosters and maintains positive relationships with internal staff and external contacts, government and non-government agencies and the public.
• Liaises with stakeholders and other municipalities to co-ordinate similar activities, including the sharing of findings and information.
• Implements customer service strategies to ensure services provided meet City service standards.
• Conducts on-site water investigations and assist in trouble shooting of ongoing issues with customers.
• Represents the City of Toronto on various committees involved in the development and promotion of water efficiency and participates in municipal, provincial and national studies and hearings on water and environmental issues to provide input and comments.
• Supports and promotes the Division's vision, strategic plan and change initiatives through leadership, participation, communication with direct reports and application of functional policy.
• Develops and oversees client and stakeholder expectations and relationships through effective service agreements, communication and monitoring of commitments and obligations.
• Represents the Division/Cluster/Corporation at a variety of meetings with clients, stakeholders and service providers. 

Key Qualifications: 

Your application must describe your qualifications as they relate to: 

1. Post-secondary education in a discipline pertinent to the job function, a technical or business degree preferred or related job experience.
2. Experience with supervising a mid-to-large size municipal customer service programs, preferably with technical elements.
3. Experience in the water and wastewater field or other pertinent utility, legislation and municipal programs and services
4. An understanding of the technical and operational issues facing water utilities.
5. Proficiency in various competencies related to the position, including highly developed interpersonal skills, human relations skills, communication, written and oral negotiation skills, with the ability to interact and communicate effectively with all levels of the organization
6. Considerable experience with coaching and training front line customer service and technical staff for high performance.
7. Management of customer service delivery within prescribed service standard levels.
8. Experience with issue management, including customer complaint handling.
9. Experience with developing policies and procedures for internal staff
10. Experience with identifying customers, understanding their needs and maintaining responsive program delivery (i.e. using key performance indicators to monitor service standards and enhance service delivery)
11. Experience in preparing/reviewing budgets and expenditure controls, including cost-benefit analysis
12. Experience in procurement and contract management of external technical services.
13. Ability to forge solid internal and external relationships/partnerships with various stakeholders
14. Knowledge of the Labour Relations Act and Occupational Health & Safety Act and related regulations and legislation
15. An ability to communicate effectively, both orally and in writing, to a wide variety of audiences (including senior management, employees, media, the public, elected officials and external agencies)
16. Sound judgement and ability to handle matters of a confidential/sensitive nature as it relates to City council, senior/executive management and the public

Salary: $3,605.15 - $4,748.04 bi-weekly,  wage grade 6.5

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be capable of performing repetitive tasks, managing a combination of sitting, standing, and walking, and handling weights up to 9 kg (20 lbs)

Other Requirements:

• The candidates should demonstrate punctuality, be dependable in fulfilling their responsibilities, and be reliable in performing their duties
• The candidates should be flexible in adapting to various tasks, demonstrate initiative, and be organized in their approach to work
• The candidates should adhere to values and ethics, demonstrate patience, and maintain honesty in their work

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances
• The candidates should be able to make beds, change sheets, stock the linen closet, launder clothing and household linens, and perform light housekeeping and cleaning duties, including washing windows, walls, and ceilings
• The candidates should be able to disinfect operating rooms and other areas, handle and report lost and found items, pick up debris, empty trash containers, and carry out various cleaning tasks

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By phone
416-239-8950 Between 11:00 a.m. and 03:00 p.m

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Other trades certificate or diploma
Experience: Candidates should have experience of 3 to less than 5 years
Area of specialization: Shutdown operations and troubleshooting
Equipment and machinery experience: Automated and robotic system, electrical and electronic controls, fans and blowers, heat exchangers, hydraulic system, industrial and stationary engine, lathes and other machining tools, pneumatic system, power tools, pumps and compressors, tool grinders, welding equipment, hand tools, and forklift
Own tools/equipment: Steel-toed safety boots
Credentials: Industrial Mechanic (Millwright) Trade Certification and Industrial Mechanic (Millwright) Red Seal Endorsement 

Physical Requirements:

• The candidates should be physically fit to handle a demanding workload, capable of working under pressure
• The candidates should demonstrate attention to detail and be willing to work overtime when required
• The candidates should be able to perform bending, crouching, and kneeling tasks, stand for extended periods, and handle weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should demonstrate excellent oral and written communication skills
• The candidates should be collaborative team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get free parking area

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

The Maintenance Supervisor supervises the execution of the maintenance work plan for the assigned shift and assist in the work set-up for the oncoming shifts as required. The incumbent will work with the Maintenance Planners to ensure all planned work has the resources and material available to complete the plan. They will also provide operational and equipment information to the Supervisor on the oncoming shifts to ensure a smooth transition between shifts. The Supervisor works closely with the Maintenance Manager when required to review major issues and activities, discuss team and team member performance and other discussion items.

• Communicate with Team to resolve on-going technical problems, provide expertise and support on technical issues.

• Provide updates for all shifts to outstanding equipment repairs/issues and improvement initiatives with input from the department Manager to ensure department cohesiveness.

• Manage Building and Equipment repair issues and downtime.

• Administer Company Policies and Procedures.

• Identify training requirements for team members.

• Support the employee annual review process and coaching sessions.

• Coordinate/Supervise all Contractors and Service Technicians. 

• Communicate daily Company information CIAs, safety memos, company update at shift huddles

• Perform planning tasks when required, such as creating drafts of PMs for implementation into Maximo and establish PM frequency.

• Participate in department and JHSC, if directed, meetings to correct safety issues building wide.

• Participate in Department Workplace inspections with department safety rep and other department members

• Other duties as assigned

What you bring

• Must be a licensed Industrial Mechanic Millwright (433A) or Industrial Electrician (442A 0r 309A) with relevant industrial experience

• Minimum 3 years experience in a supervisory or similar role

• Good verbal and written communication skills

This is a full-time 12-hour shift 7p-7a(Wed/Thu/Fri) and every third week (Wed/Thu/Fri/Sat)

In this role you will deliver and pick up packages to and from residential and/or commercial properties. This is a physical, fast-paced environment involving driving, lifting, lowering, and carrying packages.  You must practice safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.

What UPS can offer:

• Wage $19 per hour and guaranteed wage progression through Union Collective Agreement - $35.78 per hour after seniority plus 48 months of service.
• Overtime pay
• Health, dental, vision, and life insurance (after 1 year)
• Promotion from within.  Career development and growth opportunities.
• Employee discounts
• Pension plan

Qualifications/Skills:

• Valid G class driver’s license issued in the province of Ontario
• Clean driver’s abstract showing: 
  • No accidents and maximum 5 demerit points for the previous 3 year period (last 36 months)
  • No violations for the current year (last 12 months) and no more than 2 violations for the previous 3 year period (last 36 months)

• On the job driver training provided!
• Able to work in an outdoor, time sensitive environment
• Must be able to lift up to 70lbs.
• Ability to work with minimal supervision and make decisions
• Strong customer service skills
• Ability to read a map
• Adhere to UPS appearance guidelines

Shift:

• Tuesday to Saturday
• Shift start time 09:00 AM (approx.)
• Shifts are generally 8-10 hours per day but may extend longer during high volume and peak holiday season.  Shift start and finish time can vary.
• Union environment - as you attain and continue to gain seniority you will eventually have your own route

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Our Commercial Management Office supporting the CPG Ontario Line department is seeking a Senior Contract Administrator to provide commercial support in contract planning, management and administration services for large scale, high profile and complex capital projects.