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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications:Posted 03/20/2025 to 03/27/2025

• Location: 94 Burnt Park Drive, RED DEER, AB T4N 4A5, Canada

Our Store Colleagues are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

What you’ll do 

• Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
• Maintain and stock product displays and shelves that meet company standards
• Ensure accurate product scanning and identify inventory needs and assist with ordering
• Setup company-directed promotions and programs
• Keep department areas neat and ensure health and safety standards 

Who you are 

• A team player with an attention for detail
• Driven and able to work independently in a fast-paced environment 
• Resourceful and courteous when resolving customer questions
• Motivated to learn new things 

Experience you bring

Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
• Able to move up to 50lbs and in constant mobility for an entire shift

3 Clearview Market Way, Red Deer, AB

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

What you’ll do 

• Provide great customer service
• Scan products and process customer transactions accurately
• Support in the delivery of company-directed promotions and programs
• Handle cash and credit card transactions 
• Keep the register area neat and stocked with essential supplies
• Assist customers with general inquiries
• Maintain a positive environment in the store

Who you are 

• A team player with good communication skills
• Adaptable in a fast-paced work environment
• Resourceful and courteous when resolving inquiries
• Motivated to learn new things and delivering great customer service

Experience you bring

• Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety of hours which may include days, evenings, and weekends
• Able to move 25lbs and remain in a stationary or standing position for entire shifts

15-6350 67th St, Red Deer, AB

The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.

KEY RESPONSIBILITIES

• Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
• Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
• Offers professional, effective and efficient solutions to customer inquiries;
• Provide quotations, technical support, literature, and other support/materials for customers;
• Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
• Providing direction, training, coaching and leadership to branch employees;
• Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
• Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
• Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
• Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
• Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
• Participates in trade shows, training and associated product meetings where appropriate
   

 KNOWLEDGE REQUIREMENTS

• Post Secondary education in Business Administration or a related discipline
• A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
• Demonstrated ability to lead and build a successful team;
• Knowledge of Waterworks industry products is required;
• Demonstrated sales and cold-calling experience, ideally within the industry;
• Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
• Strong ability to work independently to efficiently manage the assigned territory and accounts;
• Ability to develop and maintain strong relationships;
• Demonstrated initiative with the ability to work in a collaborative team based environment;
• Highly organized in prioritizing work and multi-tasking;
• Fluency in both French and English would be an asset;

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

• Highly complex service delivery; and/or
• Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
• Contract requirements that are highly complex; and/or
• Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

• Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
• Responsible for ensuring KPI objectives are met. 
• Creates, implements and documents service delivery regimes associated with each client account. 
• Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
• Oversees the implementation of service delivery program changes as required.
• Oversees service delivery activities and performance of internal Team Members.  Ensures work is completed on time, safely and meet quality requirements.
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting contractual service delivery obligations for each designated client environment
• Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
• Recommends solutions and implements appropriate actions for issues
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
• Provides on-call coverage to front-line team which requires open availability
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

• Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
• Collaborates with relevant concerned parties on incident management-related requirements 

Health, Safety, Environment & Security

• Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements. 
• Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

• Develops and executes project plans for assigned projects.
• Oversees project delivery; and/or 
• Participates as a member of the Operations Centre team in large company-wide projects. 
• Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

• Responsible for meeting budget for assigned service delivery team.
• Liaises with relevant operations team members and Finance team for reports to monitor expenses. 
• Reviews and approves expenditures.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

• Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

• Skilled at managing service delivery and meeting client obligations
• Skilled at emergency preparedness and business continuity planning and execution 
• Intermediate budget management abilities 
• Well-developed communication, influence, persuasion and negotiation skills
• Superior written communication skills 
• Skilled at client relationship management 
• Developed and demonstrated people leadership skills 
• High degree of client service orientation and sense of urgency
• Skilled at delivering projects 
• Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
• Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable. 
• Maintains current knowledge of contact centre service services best practices.
• Solid level knowledge of building management from the perspective of responding to repair requests 
• Community college diploma
• Minimum of 5 years of facility management work experience

Licenses and/or Professional Accreditation

One or more of the following – preferred: 

• 4th Class Power Engineer

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Location: BOX 87, 202 – 9th Street NE, Redcliff, AB T0J 2P0
Shifts: Day, Weekend, Early Morning, Morning
Type of product: Vegetables
Type of crops: Tomatoes

Physical Requirements:

• The candidates should be able to work in a fast-paced environment, be physically demanding, and a repetitive tasker
• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines
• The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
• The candidates should be able to distinguish between colours
• The candidates should be able to handle heavy loads
• The candidates should be able to do fruit and vegetable combination farming
• The candidates should be able to work in wet/damp area, at heights, and hot area

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to clean crop
• The candidates should be able to do clipping, deleafing, lowering, tying, weeding
• The candidates should be able to do greenhouse cleaning
• The candidates should be able to plant, cultivate and irrigate crops
• The candidates should be able to shoot positioning
• The candidates should be able to examine produce for quality and prepare for market
• The candidates should be able to harvest crops

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
resumesbiotechgreenhouse@gmail.com

By mail
BOX 87, 202 – 9th Street NE
REDCLIFF, AB
T0J 2P0

By phone
403-529-6043 Between 09:00 AM and 04:00 PM

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Location: 34 Logan Close, Red Deer, AB T4R 2N8
Shifts: Day, Evening, Night, Weekend, Overtime, On Call, Morning

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to make beds, change sheets, distribute clean towels and toiletries, and stock the linen closet
• The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances, disinfect operating rooms and other areas, and clean and disinfect elevators
• The candidates should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items, and provide basic information on facilities
• The candidates should be able to pick up debris, empty trash containers, wash windows, walls, and ceilings, and clean changing rooms and showers
• The candidates should be able to address customers’ complaints or concerns, shop for food and household supplies, perform light housekeeping and cleaning duties, and assist clients with bathing and other aspects of personal hygiene

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
247cleanltd@gmail.com

We currently seeking a Shipper & Receiver for our Red Deer location. This position will start performing shipping and receiving duties to become familiar with the product and processes while working towards a Parts Person role.

Primary Responsibilities

• Receiving and recording of incoming parts stock orders and accurately warehousing
• Picking and packaging of parts orders for shipping to customers

• Pickup and deliveries using company vehicle as required in Red Deer and surrounding areas

• Responsible for keeping company vehicle clean and in good repair
• Maintain friendly, courteous communications with customers keeping them updated regarding the status of their deliveries

Qualifications

• Must possess a valid driver’s license with an acceptable drivers abstract
• Confident and positive demeanor 
• Strong organizational skills with ability to set priorities and meet deadlines
• Excellent verbal & written communication skills
• Ability to work independently or in a team environment
• Some mechanical aptitude would be considered an asset

For the Right Candidate, We Offer:

• Competitive Wages and Remuneration Package
• Rewarding Team Environment
• Employee Recognition Program
• On-site Parking

Comprehensive company paid benefits for employees and eligible dependents including:

• Health and Extended Health
• Dental
• Life Insurance
• International Travel Insurance

If you have a strong work ethic, a positive attitude, and are interested in building a rewarding career, please submit your resume through this ad.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Art or fashion design experience: Accessories, Footwear, Women’s clothing, and Men’s clothing 
Security and safety: Bondable and Criminal record check

Location: Red Deer, AB
Shifts: Day, Weekend
Transportation information: Own transportation
Work setting: Specialty shop and On-site customer service
Type of products: All terrain vehicles (ATV)

Physical Requirements:

• The candidates should be non-smokers
• The candidates should be comfortable working in a fast-paced environment

Other Requirements:

• The candidates should demonstrate creativity, exhibit efficiency, and be energetic
• The candidates should be goal-oriented, hardworking, and outgoing
• The candidates should maintain a positive attitude, demonstrate dependability, exhibit reliability, and be a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to accept cash, cheque, credit card, or automatic debit payment and operate a cash register
• The candidates should be able to operate computerized inventory record-keeping and re-ordering systems and provide advice about merchandise
• The candidates should be able to provide customer service, greet customers, and discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease
• The candidates should be able to maintain sales records for inventory control and prepare merchandise for purchase, rental, or lease

Benefits:

• The candidates will get dental plan, disability benefits, health care plan, and commission

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
jobs@parklandsled.com