2503 Jobs Found
Financial Services Representative I Full-time Job
Financial Services MississaugaJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
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Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
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Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
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You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds in Canada).
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You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
End Date: October 1, 2024 (6 days left to apply)
Job Location
5980 Airport Rd, Pearson Int
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Financial Services Representative I
CIBC
Mississauga - 25.64kmFinancial Services Full-time
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Solution Architect Full-time Job
Canadian Tire Corporation, Limited
IT & Telecoms TorontoJob Details
The Data Platforms team within the AI & Emerging Technology organization is looking for a hands-on Solutions Architect to join our transformational team with a focus on enabling data analytics, data governance/management, and business intelligences capabilities. The successful candidate will work with partner teams to understand their data, analytics, reporting, and data sciences needs, determine the capabilities required to enable and then materialize into roadmaps, functional designs, and systems for Data Products. The ideal candidate understands how the needs of our business partners translate into capabilities enabled by cloud technologies and will then be able to prototype and build cloud-based solutions that also integrate with on-premises systems.
In this role, you'll:
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Enable successful business outcomes across the Data Technology solution stack with a special focus on designing and helping partner groups build production capabilities and reduce technical debt/risks
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Provide technical solution leadership, designing for sustainable solutions and repeatable patterns across Data, Data Analytics, Data Reporting, Data Sciences, and Data Movement technologies which align with business capabilities
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Have a hands-on approach spanning across design, build, and productionizing solutions
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Be a trusted advisor and cloud adoption advocate by providing specialized advice on cloud migration of existing on-premises solutions, applications, and data
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Create and delivering solution communication packages to all levels of stakeholders up to and including the senior leadership team
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Perform code and infrastructure reviews to diagnose issues and provide resolutions
What you bring
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A continuous learning mindset with customer focus and the ability to prioritize work
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A self-motivated, agile, and innovative team member, who can manage in an environment of change and ambiguity
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Solid understanding and practical experience with fundamental data systems architecture including, but not limited to various database types, data engineering, data movement, data visualizations, Lakehouse architecture, Data Reporting technologies, ETL/ELT, data governance technologies, CICD, and code/model management
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5+ years of design and hands-on experience in Data Platforms, Analytics, Integration technologies (end-to-end stack) and Database technologies
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Broad knowledge across foundational technology domains including security, infrastructure, and networking
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Deep knowledge of and experience working with ADLS Gen2, Databricks, Data Factory, and Synapse
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2+ years of experience working in a Cloud environment (Azure preferred)
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2+ years working in an Agile delivery environment (SAFe preferred)
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Working experience in Tibco Stack (all components), IBM Stack, Kafka/Pulsar and Event driven/Event stream architecture
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Have lived through at least 1 migration of on-premises systems to the Cloud or Hybrid implementation
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Experience with Infrastructure as code tools such as Ansible, Terraform or CloudFormation (preferably Terraform)
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An inquisitive mindset with forward thinking to come up with innovative solutions to technical problems
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Story telling skills, while being a patient listener to communicate effectively with the stakeholders
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Bachelor's degree in Computer Science, Information Technology, Engineering, or related field is preferred
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Certification in one or more of the following technology subject areas is preferred: Cloud, Database, Data, Business Intelligence, Data Science/ML/AI
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-GS1
Solution Architect
Canadian Tire Corporation, Limited
Toronto - 48.31kmIT & Telecoms Full-time
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CUSTOMS BROKERAGE REP III Full-time Job
Customer Service MississaugaJob Details
This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations.
Responsibilities:
- Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers.
- Prepares customs entries and follows-up with the clearance process on all entries prepared.
- Communicates documentation discrepancies to client and supervisor.
- Coordinates freight delivery to designated locations.
- Resolves finance and accounting reconciliation exchange issues.
- Scans entries into the imaging system meeting allotted and sensitive time requirements.
- Prepares reports/presentations and analysis using various software packages and databases.
- Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
- Establishes and maintains client relationships.
- Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.
Qualifications:
- High school diploma, GED, or International equivalent
- Minimum of 2 years' experience working for a Customs Broker
- Knowledge of customs operations, laws and regulations, and other government departments
- Proficiency in Microsoft Office
- Customers Broker License - Preferred
- Accurate and rapid data entry
- Excellent verbal and written communications skills
CUSTOMS BROKERAGE REP III
UPS
Mississauga - 25.64kmCustomer Service Full-time
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DRIVER HELPER Full-time Job
Transportation & Logistics BrantfordJob Details
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Brantford,ON. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
*NO DRIVING REQUIRED*
Job type(s): Part-time, Seasonal Work Location: 10 Abbott Court Brantford ON
Workdays: Monday through Friday (All five days of the week)
Shift Start: Start time will vary between 10:00 AM - 3:00 PM. Depending on operational needs start times & finish times may vary. Flexibility required
Pay rate: $17.30/hr.
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Responsibilities:
- Meet UPS driver at the assigned local meet point
- Deliver and pick up UPS packages efficiently and effectively
- Learn and properly execute UPS package handling/delivery methods
Requirements:
- 3to 5 hours a day, start times & finish times may vary depending on operational needs Flexibility required
- Must be able to lift up to 70 lbs. (32 kg) unassisted
- Strong customer service skills
- Employees must wear a company-provided vest, black pants, and dark brown or black boots
- Must be able to work outside in all weather conditions
- Must be able to deliver packages by means of walking
- Work hours may vary depending on the work volume
Compensation & Benefits:
- Hourly pay rate: $17.30/hr.
- Weekly pay
- Paid training
- Work locally in neighborhoods/areas around your home
- Immediate access to 'UPS Employee Discount' program upon hire
- Opportunities for advancement within a Fortune 50 company
This is Unionized role and monthly union deductions will apply
Note: The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.
DRIVER HELPER
UPS
Brantford - 45.26kmTransportation & Logistics Full-time
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Registered Nurse Part-time Job
Medical & Healthcare BurlingtonJob Details
Classification: ONA - HAM
Salary/Rate of pay: 39.07
Application deadline: 2024-10-03
Application requirements:
- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.
In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.
Formula for success
- Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation.
- Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
- With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
- At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
- Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
- Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
- Previous experience as a preceptor or with coaching others is an asset.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language is considered an asset to support a positive donor experience.
What we offer you
- Payment in lieu of vacation.
- Payment in lieu of holidays.
- Option to join our benefits plan after 3 months of service.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
- Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
Registered Nurse
Canadian Blood Services
BurlingtonMedical & Healthcare Part-time
39.07
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Sales Associate Full-time Job
Sales & Retail TorontoJob Details
What you'll do :
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Providing exceptional customer service
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Implementing company-directed promotions and programs
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Upholding merchandising and brand standards
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Replenishment of the sales floor as needed
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Maintaining a clean and organized backroom
What you bring:
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You must be available for the required shift(s) and be able to lift up to 50lbs depending on the department.
locations1-15A Bathurst St, Toronto, ON
How You’ll Succeed:
At Joe Fresh, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
time left to apply
End Date: September 27, 2024 (3 days left to apply)
Sales Associate
Joe Fresh
Toronto - 48.31kmSales & Retail Full-time
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COMMUNICATIONS OPERATOR Full-time Job
Marketing & Communication BramptonJob Details
CLOSING DATE: October 7, 2024
AREA OF RESPONSIBILITY:
Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.
- Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
- Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
- Responds to non-emergency general inquiry calls and redirects if appropriate;
- Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
- Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
- Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
- Performs system tests, maintains accurate records and other communication functions as required;
- Performs other similar and related duties as assigned.
SELECTION CRITERIA:
EDUCATION & REQUIRED EXPERIENCE:
- Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
- Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;
OTHER SKILLS AND ASSETS:
- Demonstrated communication skills, both written and verbal;
- Demonstrated ability to speak clearly and precisely while under stressful situations;
- Demonstrated ability to work independently and within a team environment;
- Demonstrated customer service and public relations skills;
- Demonstrated reliability;
- Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
- Proficiency with Microsoft Office Suite;
- Ability to handle sensitive and confidential information;
- Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
- Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
- Must be able to work variable hours including nights, weekends and holidays as scheduled.
PREFERRED QUALIFICATIONS:
- Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
- Good knowledge of streets, fire station locations and Peel Region geography is an asset.
LI-AV
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
COMMUNICATIONS OPERATOR
City Of Brampton
Brampton - 32.74kmMarketing & Communication Full-time
65,230
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Customer Experience Associate Full-time Job
Customer Service TorontoJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Red Lake
Customer Experience Associate
Scotiabank
Toronto - 48.31kmCustomer Service Full-time
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Data Analyst Full-time Job
IT & Telecoms TorontoJob Details
Data Management & Analysis
- Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
- Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
- Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
- Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
- Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
- With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
- Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs
Administration & Coordination
- Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
- Performs other administrative and coordination activities as requested by the Program Management Team.
- Uploads, files, names and organizes documents and information to various company and client systems.
- Works with Program Management Team to identify, document and implement process improvements.
- Prepare & issue client Project Notifications via email
- College Diploma or University degree in computer science, data engineering, actuarial science or equivalent with a focus on data management and/or Project Management.
- 2+ years strong Data Processing (alpha and numeric) experience using MS Excel
- 2+ years of experience in quantitative analysis, data modeling, reporting, and data-visualization
- Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook)
- Ability to perform ad-hoc, strategic analysis of structured and unstructured data across multiple data sources
- Ability to define data requirements and gathers and validates information, using judgment and statistical tests.
- Well versed in knowledge of creating algorithms, identifying patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques as required.
- Experience in Corporate Real Estate, Construction or Project, Program Management would be considered an asset
- Process improvement experience (lean sigma, six sigma even at Greenbelt level) would be beneficial
- Experience in Data Governance would be an asset
- NA
Data Analyst
BGIS
Toronto - 48.31kmIT & Telecoms Full-time
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Security Guard Part-time Job
Security & Safety OakvilleJob Details
RESPONSIBILITIES:
- Perform access control provision duties, verify visitors coming on-site.
- Screen client employees and contractors by asking questions and with handheld wand metal detection devices.
- De-escalate situations where individuals may decline site policies and procedures, deny access to anyone that does so.
- Protect client employees and assets.
- Foot patrols around the client site including internal patrols.
- Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- Thorough understanding of security protocols and procedures including emergency response.
- 3 years of security experience preferably in an asset protection or corporate role.
- Be able to work the scheduled shift every weekend.
Security Guard
Securitas Canada
Oakville - 14.54kmSecurity & Safety Part-time
22
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HR CONSULTANT Full-time Job
Human Resources TorontoJob Details
- Posting Period: 16-SEPT-2024 to 1-OCT-2024
- Work Location: METRO HALL, 55 John Street Toronto
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Major Responsibilities:
Under the supervision of a Manager, Employee Relations and direction from a Senior Consultant, the HR Consultant, (Labour Relations) is responsible for providing sound employee and labour relations advice to one or more assigned divisions.
- Provides advice and guidance relative to employee and labour relations matters, the administration, interpretation and application of various collective agreements (Local 416, Local 79, Local 2998, Local 3888 or Construction Trades) and the handling of complaints/disputes and/or grievances for both union and excluded staff.
- Works together with division managers and the employee and labour relations community to identify and resolve problems and establish processes and procedures in a cooperative and collaborative manner.
- Performs thorough and effective complaint and grievance investigations, for both policy and individual matters, by conducting interviews and obtaining such documentation and other relevant data as may be required, conducts grievance meetings with unions, explores settlement options, prepares minutes of settlement and step 2 and 3 grievance responses.
- Assists internal and where required, external legal counsel with the preparation and presentation of matters at arbitration, and before the Ontario Human Rights Commission and the Ontario Labour Relations Board.
- Acts as a spokesperson on or participates in various committees flowing from the collective agreements.
- Works in partnership with the unions to resolve problems and develop cooperative collaborative workplace practices.
- Investigates issues/concerns, both policy and individual, raised by the various unions, executive management and Council, and prepares summaries, recommendations and responses.
- Coordinates and conducts mediation sessions with various unions and works with client divisions and unions to determine agenda items.
- Provides support in preparing for and may participate in collective bargaining
- May be required to coordinate information gathering, develop comparison library and monitor settlement trends, survey comparable organizations and summarize terms and conditions of employment, and liaise with Finance, People & Equity, Legal and others to secure necessary information.
- May assist in the preparation and analysis of cost and benefit data for management and union proposals, and with drafting collective agreement language.
- May review and analyze trends in labour and employee relations and other related legislative areas, including, but not limited to new developments in employment, employee rights, human rights, ESA and labour relations legislation, arbitration and applicable court decisions and settlement patterns.
Key Qualifications
- Considerable experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations.
- Considerable and proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
- Excellent oral and written communication, presentation, negotiation and human relations skills.
- Ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
- Ability to exercise discretion and judgment and work independently and as a team lead or team member.
- Ability to identify needs, and initiate, coordinate and manage projects. Highly developed analytical and problem-solving skills.
- A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.
- Ability to develop and maintain productive working relationships with staff at all levels within the Employee Relations unit and corporate HR teams, client divisions, Legal and union officials.
- CHRP designation, MIR or JD/LLB will be considered an asset.
HR CONSULTANT
City Of Toronto
Toronto - 48.31kmHuman Resources Full-time
86,716 - 112,255
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SUPPORT ASSISTANT C Full-time Job
Administrative Jobs TorontoJob Details
- Posting Period: 18-Sept-2024 to 02-Oct-2024
- Work Location: 176 Elm St, Toronto, M5T 3M4
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Reporting to the Manager, Access to Housing, the Support Assistant C is responsible for the management, coordination, and delivery of administrative operations within the Access to Housing section.
Major Responsibilities:
- Greets visitors and responds to client and partner enquiries sharing broad knowledge of the operational area/function.
- Contacts clients and partners to ensure information in the waitlist database is accurate and makes updates, as needed.
- Maintains manual and computerized filing and retrieval systems for records/documents, including filing correspondence, records, reports, inventory, and manuals.
- Ensures calls and service requests are logged and shares/forwards enquiries with appropriate personnel.
- Collects, sorts, tracks, date stamps, distributes, prepares, and processes forms and documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens, and purchase orders.
- Monitors, orders, picks up and maintains supplies/resource materials for unit.
- Prepares, collects, prints and distributes materials, photocopies documents, and sends facsimiles.
- Prepares, researches, maintains, and processes documents. Selects and presents data from manual or computerized fields (e.g. MS Excel spreadsheet and MS Access database) for various summaries and reports.
- Drafts correspondence, prepares presentation materials, and completes forms.
- Receives documents/applications, invoices/monies from the public or other levels of government and ensures they are recorded and secured in the appropriate manner.
- Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
- Utilizes layout, formatting, and keyboarding skills. Performs database searches to input, retrieve, process and report information as requested.
- Provides assistance with reconciliation and analysis of financial and statistical data.
- Provides administrative support to the Management team, as well as front line staff.
- Coordinates meeting rooms, bookings, and special requirements for meetings. Attends meetings, takes and transcribes minutes.
Key Qualifications:
- Considerable experience working in a customer service environment dealing directly with service providers, the public and staff in person, over the phone, or by mail inquiries.
- Considerable experience and proficiency in computerized software programs, specifically Microsoft Word, Excel and PowerPoint and experience with data entry, layout and formatting procedures for text, tables, and spreadsheets and mail merging.
You must also have:- Ability to set up and maintain manual and computerized filing systems.
- Ability to work independently and complete tasks with minimal supervision.
- Ability to handle detailed work with accuracy.
- Mathematical ability to compile statistical summaries and to balance accounting documents.
- Knowledge of standard office practices and procedures, including the City’s procurement processes.
- Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
- Ability to plan, organize and manage a high volume of work with minimal supervision and complete a number of diverse tasks simultaneously.
- Excellent interpersonal skills and ability to work co-operatively within a team setting with shared work tasks.
- Ability to handle confidential and sensitive information with discretion and tact.
- Problem solving and decision-making skills, with ability to handle and resolve situations, utilizing knowledge of policies, practices, and procedures.
- Ability to work in a human services environment.
SUPPORT ASSISTANT C
City Of Toronto
Toronto - 48.31kmAdministrative Jobs Full-time
29.25 - 32.38
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