2484 Jobs Found

Receptionist Full-time Job

Cushman & Wakefield

Administrative Jobs   Toronto
Job Details

The Receptionist warmly greets and provides front office support to clients and associates of Mastercard. The Receptionist is expected to exhibit a high degree of professionalism and to perform their duties in a manner consistent with Mastercard’s key expectations.  This position involves daily interaction with local and national guests, partners, and associates at all levels of Mastercard.  

 

Specific Responsibilities include: 

Front Desk Reception:

  • Support the front desk by managing the main telephone line, receiving, and routing phone calls for Mastercard.
  • Manage sign-in systems to track when visitors and vendors enter and leave the building.
  • Coordinate the receipt and pick-up of small items (envelopes, packages) in an efficient and timely manner.
  • Maintain continuous contact and collaborate with the Security and Conference Center teams to ensure smooth operation of daily business.
  • Greet and engage associates and visitors to ensure they feel welcome.
  • Assist with guests or vendors who assist the facilities team.
  • Maintain appropriate business attire.

Cushman & Wakefield:

  • Provide administrative support, including phone support, typing reports, filing and distribution of correspondence.
  • Prepare and code invoices for Property Manager’s approval.
  • Track and file contracts and insurance certificates; maintain follow-up system for expirations.
  • Assist with maintaining the property purchase order system.
  • Extra hours may be needed during Board Meetings.
  • Any additional tasks or duties assigned by the Property Manager or Assistant Property Manager.

EDUCATION AND EXPERIENCE

Education: High school diploma required.

Work Experience: At least two years of experience in front-line customer service, general office and/or administrative support positions.

Travel: This position requires no business travel.

QUALIFICATIONS

Qualified incumbents for this position must be highly motivated, capable of self-direction, detail oriented and able to work collaboratively in a teamwork capacity.  Incumbents must exhibit a keen sense of responsibility and enjoy working with multiple demands, shifting priorities and constant change.

  • Demonstrates an ability to deal with a variety of personalities (associates and visitors) in a diplomatic manner with strong interpersonal skills and sustained energy.
  • Has the ability to think clearly and execute while under pressure.
  • Possesses poise and handles visitor & associate engagement with a professional demeanor.
  • Responds helpfully and professionally to a wide variety of inquiries for which a ready answer is not always available.
  • Is highly ethical and committed to the values of Cushman & Wakefield and maintenance of confidentiality.
  • Possesses great attention to detail and an ability to follow through with projects.
  • Has advanced ability in organization, time management, prioritizing, and planning skills.
  • Is responsible and committed to meeting deadlines.
  • Works independently and as a team player in a fast-paced environment.
  • Possesses excellent verbal and written communication skills.
  • Is comfortable interacting with guests and associates from all backgrounds and varying levels of responsibility. 
  • Has excellent customer service skills.
  • Is proficient with MS Office software programs, e.g., Word, Outlook.

All of the statements in this position description are intended to describe the general nature of the work being performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. This document describes the position currently available.  The company reserves the right to modify job duties or job descriptions at any time.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction.

Receptionist

Cushman & Wakefield
Toronto - 49.51km
  Administrative Jobs Full-time
The Receptionist warmly greets and provides front office support to clients and associates of Mastercard. The Receptionist is expected to exhibit a high degree of professionalism a...
Learn More
Aug 23rd, 2024 at 13:27

Construction labourer Full-time Job

Mark Hill Masonry

Construction Jobs   Toronto
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Construction labourer

Mark Hill Masonry
Toronto - 49.51km
  Construction Jobs Full-time
  24  -  28
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Aug 23rd, 2024 at 13:09

Data Visualization Engineer Full-time Job

Spin Master Inc

IT & Telecoms   Toronto
Job Details

What will you work on?

As a member of the Data Analytics team, you will be responsible for designing and developing visual analytics that is easy to absorb, adopt and adapt to business needs. The ideal applicant will have a strong background in creating compelling and interactive data visualizations using Power BI with proficiency in SQL. You will work closely with data analysts, data engineers, business stakeholders and data scientists to design and develop interactive and automated visual tools that transform complex data into actionable insights.

How will you create impact?

  • Stakeholder Collaboration: Work closely with business users, data analysts, and other stakeholders to gather requirements, understand business needs, and ensure visualizations caters to those needs.
  • Design and Develop Visualizations: Create interactive and user-friendly dashboards and reports using Power BI, ensuring data is presented in a clear, concise and compelling manner.
  • Data Transformation and Modeling: Utilize SQL/Power Query to extract, manipulate, and prepare data from various sources for visualization. Build and manage data models, create time intelligence calculations, calculated columns/measures and filters for dynamic filtering using complex DAX. Ensure data quality, integrity and accuracy throughout the process.
  • Advanced Analytics: Implementing what-if scenarios and simulations to explore different business outcomes. Use Power BI's built-in AI features like QA, Decomposition Tree, and Key Influencers to uncover insights.
  • Optimization and Performance: Ensure that dashboards and reports are optimized for performance and accessibility, providing a seamless user experience across different devices and platforms.
  • Automation: Build automated solutions that enable auto refresh and update of dashboards and reports, inline with data refresh cadences set in the Datawarehouse.
  • Maintenance and Support: Regularly update and maintain existing visualizations and dashboards, ensuring they remain relevant and accurate as business needs evolve.
  • Documentation: Develop and maintain comprehensive documentation for all visualizations and underlying data processes.
  • Tableau: While Power BI is the primary tool, familiarity with Tableau is a plus.


What are your skills and experience?

  • Experience in data visualization, with a strong focus on using Power BI.
  • Strong emphasis on automating manual tasks wherever possible and suggest solutions to streamline processes.
  • Familiarity with Google BigQuery and associated products to source data from.
  • Familiarity with Jira and Agile development methodologies to effectively integrate into the team's workflow.
  • Proficiency in Power BI for creating interactive dashboards and reports.
  • Strong SQL skills for data extraction, transformation, and manipulation.
  • Familiarity with data warehousing concepts and relational databases.
  • A keen eye for detail and design, with the ability to create visually appealing and effective visualizations.

 

 

What you can expect from us:

 

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

  • Growth and Career Opportunities
  • Flexible Work Hours
  • Innovation, Collaboration and Fun
  • Comprehensive Benefits
  • Other fun Perks!

Data Visualization Engineer

Spin Master Inc
Toronto - 49.51km
  IT & Telecoms Full-time
What will you work on? As a member of the Data Analytics team, you will be responsible for designing and developing visual analytics that is easy to absorb, adopt and adapt to busi...
Learn More
Aug 23rd, 2024 at 13:08

Banking Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Eringate-Centennial-West Deane
Job Details

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

 

 

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

152 MAIN ST:ERIN

City:

ERIN

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

2024-08-22

Application Deadline:

2024-09-04

Banking Advisor

Royal Bank Of Canada
Eringate-Centennial-West Deane - 40.36km
  Customer Service Full-time
What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you...
Learn More
Aug 22nd, 2024 at 14:49

Network Designer Full-time Job

Rogers Communications Inc

IT & Telecoms   Toronto
Job Details

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

 

What are we looking for?
Engineering – Wireless Data Core Team is looking for Network Designer Reporting to the Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to support the engineering & implementation for Wireless Data Core platforms, services and networks (including 5G, MEC, LTE, IoT, LTE, etc…). 


What you will be doing?

  • Take full accountability and ownership in the engineering deliverables for wireless data core platforms, including but not limited to the following:
  1.   5G Standalone Core (5GC):
  2. AMF, SMF, UPF
  • Evolved Packet Core (EPC):
  1. MME, PGW, SGW, ePDG
  • Software development and scripting to automate functional service validation for wireless solutions.
  • Provide technical documentation support to facilitate configuration design changes on Wireless 3GPP platforms in support of 5G & LTE wireless solutions
  • Integrate and deploy next generation cloud native network functions based on Kubernetes (k8s) and virtualization technology.
  • Utilize cloud and virtualization tools to automate workflows, platform instantiation, service validation, and KPI reporting. 
  • Capacity planning, dimensioning, and KPI performance reporting of platforms.
  • Co-ordinate and work closely with peer departments (eg. Project Management, Network Operations, Network Planning, Product Development, IT, Engineering, etc…) for end-to-end service integration, implementation and solution delivery. 
  • Author lab design and execute implementation/validation in lab environment to simulate changes in a controlled environment prior to production rollout. 
  • Provide troubleshooting support to Operations and peer technical teams. 
  • Provide resolution for technical issues related to engineering design.
  • Manage Vendor relationships (eg. review of vendor quotes, scope of work documents, solution requirements, design specifications, acceptance test plans, MOPs, and roadmap of platform evolution). 
  • Work in a tight, highly motivated, team environment taking on leadership responsibility when necessary.

 

What will you bring?

  • Working knowledge of 5GC/LTE/3G call flows and 3GPP architecture.
  • Working knowledge with Docker, Kubernetes, Ansible, microservices, edge computing, orchestration, CI/CD pipeline integration and workflow automation in a cloud environment.
  • Cloud certifications with Azure, AWS, and/or GCP would be an asset. 
  • Experience with Splunk, Grafana, Prometheus, Jaeger, EFK or ELK stack, software defined networking (SDN) as applicable to Wireless Packet Core.
  • Scripting (python, shell) and sysadmin skills on Linux environments: a strong asset
  • University Degree or equivalent in engineering/computer science discipline.
  • Core Competencies include Innovative and Creative thinking, Problem Solving abilities, Adaptability and Initiative.
  • Excellent communication, inter-personal skills, teamwork and collaborative abilities with proven ability to work in cross-functional teams and to work with minimal supervision.
  • Proven ability to multi-task and deliver in order to meet tight deadlines.

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Variable
Length of Contract: No Selection
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 312713

Network Designer

Rogers Communications Inc
Toronto - 49.51km
  IT & Telecoms Full-time
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadian...
Learn More
Aug 22nd, 2024 at 14:42

Warehouse Associate Forklift Full-time Job

Rogers Communications Inc

Transportation & Logistics   Mississauga
Job Details

We are seeking a Warehouse Associates – Forklift Operator to work in our National Distribution Centre. We are looking for a talented individual to join our winning team where you will have a chance to grow and deliver world class service to our customers.

 

***Please note that the shift is working during the day shift from 7:30 pm to 4:00pm - working Monday through to Friday with days off Saturday and Sunday***

 

What you will be doing:

•Focus on excellence in execution – process customer orders and returns on time and accurately

•Meet team targets by “going to the work”

•Execute all customer-facing tasks with precision and speed

•Improve Order Accuracy

•Improve Inventory accuracy & control

•Meet individual cycle time and efficiency targets

•Meet all Customer Service Metric targets

•Follow all policies & procedures

 

Forklift

•Operate all equipment in a safe manner

•Maintain certification requirements for operation of equipment

•Inspect equipment per policies & regulations

 

Receiving

•Unload product from trucks

•Match products in shipments to purchase orders

•Inspect, sort, count & verify inventory

•Stage products for put away activities

 

Returns & Restocking

•Unload product from shipping containers and stage for crediting activities

•Process credits for customer returns

•Sort & control inventory for restock, return to vendor or liquidation

•Inspect & prepare inventory for restocking

•Put away inventory into corresponding location

 

Fulfillment

•Put away inventory into corresponding location

•Print & prepare orders for picking activities

•Pick customer orders and stage for packing activities

•Pack, label & check customer orders and stage for shipping activities

•Scan, weigh & ship customers orders and load onto trucks

•Process inventory kitting activities as requested

 

Inventory

•Consolidate inventory, perform cycle counting and stock adjustments, ensure inventory is in the right location. Understand inventory processes

•Assist in inventory and counting procedures

•Maintain a clean & safe workstation

•Maintain equipment & tools

•Organize & maintain inventory of packing materials (bins, boxes, collates etc.)

 

 

What you will bring:

  • Must possess a current forklift license and have a minimum of 3 years of forklift experience

  • Must great working knowledge of RF technology and inventory count/ movement experience.

  • Must be able to learn new processes quickly in a fast-paced environment.

  • Must have a positive attitude and be willing to work as part of an inventory team.

  • Must be able to lift up to 50 lbs.

  • Must be able to work independently and meet targets and follow detailed instructions on the day shift.


Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 6885 Kennedy Road (177), Mississauga, ON
Travel Requirements: None
Posting Category/Function: Warehouse / Distribution & Forklift Operator
Requisition ID: 312165

Warehouse Associate Forklift

Rogers Communications Inc
Mississauga - 41.75km
  Transportation & Logistics Full-time
We are seeking a Warehouse Associates – Forklift Operator to work in our National Distribution Centre. We are looking for a talented individual to join our winning team where you w...
Learn More
Aug 22nd, 2024 at 14:40

Millwright Full-time Job

Coca-Cola Canada Bottling Limited

Maintenance & Repair   Vaughan
Job Details

Coke Canada Bottling Maintenance Mechanics provide competent and effective maintenance support to plant operations. The Mechanic will identify, troubleshoot, and repair problems in mechanical systems within production equipment and processes. Execute electrical and diagnostics test and other tasks as needed. This role also performs preventive maintenance and systems upgrades.

Responsibilities

  • Performs preventive maintenance on all mechanical/electrical systems and equipment; this includes disassembly, cleaning, reassembly, and calibration.
  • Analyzes test results, machine error messages, and information obtained from operators; troubleshoot/diagnose equipment and system problems based on data received.
  • Repairs and maintains the operating condition of production equipment, including reassembly of parts after completion of repair, testing, or inspection.
  • Continuously improves technical skills to remain current on equipment installation and operations, including the set-up and programming processes.
  • Utilizes welding skills to cut and weld metal for parts repairs, fabrication, and assembly of new equipment.
  • Provides operations demonstrations on production equipment for new machine operators; communicates the various safety, control, and operating features in a clear and concise manner.
  • Enters repair and maintenance data performed daily into SAP system using proper damage codes.
  • Communicates potential mechanical hazards on equipment to appropriate leadership and operators.
  • Coordinates completion of work orders with cross-functional team members, to ensure cost-effectiveness and productivity standards are met.
  • Ensures that any safety related work orders are given a top priority in operations, ensuring adherence to Provincial and Federal regulations as well as company policy and procedures.
  • Supports continuous improvement initiatives for operations and Coke Canada Bottling as a whole.
  • Provides recommendations on preventative maintenance programs for applicable equipment and improvement opportunities for systems functionality.
  • Performs other tasks and special assignments as requested by management.

Qualifications

  • High School Diploma or GED required
  • Minimum of two years of work experience required
  • Prior experience in the role or equal vocational and technical training
  • Maintenance background should consist of hydraulics, controls, welding, electrical, PLCs, machine tools and pneumatics
  • Working knowledge of hand, power, and electrical testing tools
  • Ability to read and understand one-line diagrams, blueprints, and schematics
  • Strong computer application skills, including Word, Excel, PowerPoint, and SAP
  • Capable of identifying defective parts and malfunctions in the production equipment and processes
  • Excellent problem-solving and analytical skills; ability to work collaboratively and effectively with other departments
  • Understanding and practice of all tasks in a safe manner, ensuring achievement of quality, service, and cost objectives
  • Knowledge of TPM (Total Preventative Maintenance)/AM (Autonomous Maintenance) Pillar Tools including preferred.
  • Prior experience with LEAN principles

Millwright

Coca-Cola Canada Bottling Limited
Vaughan - 39.43km
  Maintenance & Repair Full-time
Coke Canada Bottling Maintenance Mechanics provide competent and effective maintenance support to plant operations. The Mechanic will identify, troubleshoot, and repair problems in...
Learn More
Aug 22nd, 2024 at 14:27

Vehicle Maintenance Foreperson Full-time Job

City Of Brampton

Maintenance & Repair   Brampton
Job Details

CLOSING DATE:  September 4, 2024

 

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Vehicle Maintenance this position coordinates the day-to-day activity of various disciplines to ensure all buses are safe, operational and clean, and that they meet Corporate and regulatory standards.

 

  1. Provide daily supervision of vehicle maintenance staff and equipment. Is readily available to answer staff questions, provide on-the-job training and clear instructions. Motivate staff, mediate and investigate root causes to resolve conflicts. Accountable for scheduling and coordination of staff activities to ensure efficient operation while holding staff accountable, meeting standards and in full compliance of regulations.
  2. Ensure accurate record keeping and reporting of a wide range of performance indicators. Ensures completion and submission of Ministry of Transportation Inspections, Drive Clean program, follow-up and report on Joint Health and Safety inspections and issues, accident damage, warranty, manufacturer recalls, Transport Canada recalls and WSIB forms.
  3. Provide leadership by creating programs, schedules and Standard Operating Procedures (SOPs) for staff. Ensure SOPs and equipment are up-to-date to maximize productivity without compromising standards and safety. Engage the services of outside suppliers to purchase just-in-time repair parts and to perform services. Oversee the inventory of spare parts through a stockroom with a perpetual inventory and procurement.
  4. Recommend changes in on-site procedures to respond to regulatory changes (i.e. safety) and to meet customer service expectations. Identify training and development needs of the team, and inform Supervisor.
  5. Share information with Supervisor and others regularly. Assist with budget preparation and setting financial controls. Represent function at meetings and as required on committees. Provide information for RFQs and RFPs. Respond to questions from internal and external stakeholders.

 

SELECTION CRITERIA:

 

EDUCATION:

  • Minimum high school (Grade 12) diploma or equivalent
  • Ontario Motor Vehicle Mechanics Licence, class 310T

 

REQUIRED EXPERIENCE:

  • 2 years experience in a Vehicle Maintenance environment, Heavy Duty Vehicles preferred, with 2 years experience as a team lead or supervisor in a unionized environment preferred

 

OTHER SKILLS AND ASSETS:

  • Good working knowledge of automotive and heavy truck parts
  • Ability to understand and document procedures (SOPs) in English language
  • Knowledge of Health & Safety (i.e. WHMIS) regulations and other applicable legislation an asset (i.e. Highway Traffic Act)
  • Ability to use PC, Microsoft Office

                  LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

 

 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

 

Interview:  Our recruitment process may be completed with video conference technology.

Vehicle Maintenance Foreperson

City Of Brampton
Brampton - 27.54km
  Maintenance & Repair Full-time
  86,091  -  96,853
CLOSING DATE:  September 4, 2024   AREA OF RESPONSIBILITY: Reporting to the Supervisor, Vehicle Maintenance this position coordinates the day-to-day activity of various disciplines...
Learn More
Aug 21st, 2024 at 16:38

CAR WASHER Full-time Job

UPS

General Category   Caledon
Job Details

This position ensures UPS facility and vehicle fleets are kept clean and positively represent UPS when in service. This position washes vehicles on a daily basis using necessary tools and equipment.

Job Type: Part-Time - Permanent

Work Location: 12424 Dixie Road Caledon ON

Workdays:Tuesday to Saturday

Shift Start: 7:00 PM Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need.  Flexibility required.

Pay rate: $17.80/hr. (base rate of $17.30/hr. + an hourly bonus of $.50).

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities and Duties:

  • Drives UPS delivery trucks through carwash.
  • Learns and properly executes UPS safe driving methods.
  • Cleans inside of UPS delivery trucks thoroughly.

Qualifications / Requirements:

  • Meets local age and operations requirements to operate a vehicle
  • Valid Ontario G License
  • Available to work daily, Tuesday – Saturday
  • Tractor trailer experience – Preferred

Compensation and Benefits:

  • Pay rate of $17.80/hr.(base rate of $17.30/hr. + an hourly bonus of $0.50)
  • Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)
  • Tuition reimbursement of up to $2,000 per semester
  • Extended health and dental benefits after one year of service
  • 2 weeks of paid vacation after one year of service
  • Immediate access to UPS ‘Employee Discounts’ upon hiring
  • Paid training
  • Opportunity for advancement within a Fortune 50 Company
  • Free onsite parking

Working Conditions:

  • Exposed to changing temperatures while working in a warehouse environment.

Of Note:

  • In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.

CAR WASHER

UPS
Caledon
  General Category Full-time
  17.80
This position ensures UPS facility and vehicle fleets are kept clean and positively represent UPS when in service. This position washes vehicles on a daily basis using necessary to...
Learn More
Aug 21st, 2024 at 16:30

Customer Service Learning Specialist Full-time Job

Air Canada

Customer Service   Toronto
Job Details

The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use excellent communication, organizational, leadership skills to plan and deliver quality training programs. 
In this role, the Learning Specialist will conduct training, coaching and facilitation for front line employees and managers in the Corporate Customer Service Training Branch. Deliver initial, regulatory, recurrent, and soft skills training to ensure appropriate levels of compliance and customer service levels are met and maintained. The position does require traveling. 

Posting End Date: Aug 27, 2024

Responsibilities:

  • Provide classroom and instruction/ facilitation related to Customer Service, Initial, Regulatory, soft skill, and customer service excellence, as required.
  • Provide coaching and operational support to front line employees as required.
  • Evaluate/coach trainee performance and provide timely feedback/coaching to participants.
  • Prepare reports on training activities as required.
  • Support scheduled training activities, training events and other training related activities.
  • Complete existing training/communications material such as pre and post training documentation.
  • Liaise with Training Delivery Managers and other members of the Customer Service Training team. 
  • Provide operational support to the Customer Service Training, CS Safety, Airport branch (Safety / Regulatory Compliance) as required.
  • Assist in maintaining training records. 
  • Participate in meetings, workshops, etc., as required. 
  • Follow any Training Initiatives as outlined by the Customer Service Training Delivery Manager or Corporate Customer Service Training. 

Qualifications

  • High School degree
  • Knowledge of adult learning methodologies
  • Must be a self-starter with excellent time management skills 
  • High regard for safety
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Proficient in Airport Process for Customer Service
  • Must have excellent attendance, punctuality, and performance records. 
  • Proficient in MS Windows, Word, Excel, Power Point, Teams, and SharePoint. 
  • Must be able to travel. 
  • Excellent facilitation and instruction skills. 
  • Highly flexible and adaptable
  • Ability to meet deadlines, work under pressure and prioritize multiple projects
  • Strong leadership and conflict resolution skills 
  • Motivated and enthusiastic team player
  • Ability to work independently with minimal supervision
  • Flexibility to work AM and PM shift times
  • Weekend training may be required on an ad hoc basis
  • Bilingualism (English/French) is an asset

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)

Customer Service Learning Specialist

Air Canada
Toronto - 49.51km
  Customer Service Full-time
The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use excellent communication, organizational, leadership skills to plan and...
Learn More
Aug 21st, 2024 at 16:23

Sr. Data Analyst Full-time Job

Rogers Communications Inc

IT & Telecoms   Toronto
Job Details

Reporting to the Sr. Manager, Revenue Assurance, the successful candidate will be an energetic, thorough, and detail-oriented contributor with expert knowledge of controls, data analytics and reporting. We have a bold vision of developing new Revenue Assurance capabilities to deliver even better experiences to our valued customers and frontline team members that support our customers. To enable that vision, we are looking for individuals with a passion for collaboration and innovation. Gone are the days of traditional transactional reporting using clunky tools and stale data – join us to make an impact!

 

What you’ll be doing:

  • Lead the development and migration of Revenue Assurance controls, reporting and dashboards through the entire development lifecycle (scoping, requirements, development, QA, defect management, deployment, etc.) in Databricks.
  • Monitor Revenue Assurance controls, reporting and dashboards to identify revenue related risks, and recommend, implement, and monitor corrective actions.
  • Perform analysis and transformation of various internal and external data sets with the aim of generating actionable insights.
  • Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling.
  • Help with process automation, technical and analytical support to the operational and management teams when required.
  • Generate business case and/or cost benefit statements to support analysis and key findings for any revenue recovery opportunities.
  • Collaborate with key internal and external stakeholders to resolve issues or identify and implement opportunities that improve operational processes when required.
  • Identify opportunities to leverage advanced analytics (esp. predictive) to effect better business outcomes.
  • Support data stewardship and data governance activities and initiatives as needed.


What you’ll bring:

  • Undergraduate degree from a recognized university (computer science/engineering, mathematics, business, or equivalent).
  • 2-4 years of demonstrated coding, business reporting and analytical experience, preferably within the telecom industry.
  • Experience analyzing, manipulating, transforming, and interpreting large and complex datasets (i.e., millions of rows)
  • Technical Aptitude: Advanced knowledge of database queries, structures, and data management principles. Python, Excel/VBA, SAS, Business Objects, and other coding will be an asset.
  • Experience with one or more current BI and visualization tools such as Tableau and Power BI.
  • Demonstrated knowledge of the master data lifecycle, including experience with data profiling and data quality.
  • Practical experience with Software Development Lifecycle (SDLC) and ETL (extract, transform, load) processes and associated tools.
  • Exceptional analytical and problem solving skills.
  • Excellent interpersonal and communication skills with ability to work with cross-functional teams.
  • Strong planning and organizational skills and ability to contribute to and support multiple projects in a high-paced performance environment.

 

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary & annual bonus
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • Self-driven career development programs (E.g. MyPath program)
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

 

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

 

If you are selected to move forward in the recruitment process, here is what you can expect:

  • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: No Selection
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 311907

Sr. Data Analyst

Rogers Communications Inc
Toronto - 49.51km
  IT & Telecoms Full-time
Reporting to the Sr. Manager, Revenue Assurance, the successful candidate will be an energetic, thorough, and detail-oriented contributor with expert knowledge of controls, data an...
Learn More
Aug 21st, 2024 at 16:02

Software Engineer with Python, Django and GCP Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Scotiabank’s Information Technology and Solutions provides global technology solutions support to each of our core businesses - Domestic Banking, International Banking, Global Banking & Markets and Global Wealth & Insurance. Our technology-based solutions enable Scotiabank to achieve sustained profitable growth and a competitive advantage.

The Client Central technology team is an integral part of Global Technology Applications (GTA) team.

We are comprised of high performing, energetic, results-oriented, and collaborative individuals who thrive in our dynamic and agile environment to deliver the best solutions to meet the needs of our customers.

 

The role

We are looking for a Software Developer to join our team to help move forward our strategy and vision.

As a member in the Client Central technology team, you will be working alongside a group of technology professionals responsible for technical design, development, and delivery of various solutions to resolve multi-dimensional business problems to support business needs.  We are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the Bank.

You will be a hands-on technologist with a results-oriented and curious mindset and deep technical skills. You will provide the delivery of technical solutions, while ensuring they are delivered on time, on budget, and with high quality. You will have the opportunity to be mentored by senior team members, while bringing a fresh perspective to the team.

 

Responsibilities

  • Responsible for the design, development and successful implementation of effective and quality solutions to support client data processing, reporting and analytics.
  • Work within a big data ecosystem (GCP, Hadoop) to design and deliver complex software components and applications.
  • Analyze complex business requirements and transform them into robust technical specifications.
  • Adapt to change quickly and adjust work accordingly in a positive manner.
  • Effectively contribute to and collaborate with a dynamic, agile development team, working to build a high-performing team in an inclusive work environment.
  • Collaborate and clearly communicate with partner BA, QA and business teams.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 5+ years of relevant software development and IT industry work experience, with focus on big data technologies
  • Disciplined in development methodology and familiar with software development technologies and concepts. Hands on experience in design, development and successful deployment of large-scale projects from end to end
  • Proven analytical and problem-solving abilities. Candidate should be able to work both independently and, in a team, -oriented collaborative environment, by understanding the design documents and handling application development, unit testing and QA support
  • Excellent programming skills in Python
  • Hands-on working experience in Django frameworks is an asset.
  • Experience with a wide spectrum of big data technologies including Hive, Spark, HQL, Spark, SQL, Hadoop/HDFS
  • Practical expertise using agile delivery with deep understating of core agile concepts, and continuous delivery and deployment methodologies (GitHub, Bitbucket, Maven, Jenkins, Artifactory, Airflow, etc).
  • Strong SQL knowledge and experience working with relational databases, including database modeling.
  • Experience with GCP (Google Cloud Platform) is a plus.
  • Knowledge of Kafka and NiFi is a plus
  • Knowledge and experience in Capital Markets and Master Data Management would be an asset

 

 What's in it for you? 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences.
  • An opportunity for mentorship from experienced and knowledgeable technologists
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

 

 

Location(s):  Canada : Ontario : Toronto 

Software Engineer with Python, Django and GCP

Scotiabank
Toronto - 49.51km
  IT & Telecoms Full-time
Scotiabank’s Information Technology and Solutions provides global technology solutions support to each of our core businesses - Domestic Banking, International Banking, Global Bank...
Learn More
Aug 21st, 2024 at 15:56

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