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Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts.  Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus.             

Any MLF team member interested in being considered for this role are encouraged to apply online by August 12. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
• Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
• Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
• Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, advertising promotions, new product launches, pricing, etc.
• Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
• In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Recognize and make recommendations on cost reduction opportunities
• Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
• Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus
• Other duties as assigned

What You’ll Bring:

• Post-secondary education required - business focus preferred
• 2-3 years’ work experience in a sales or marketing function
• Previous Customer Business Development Representative experience considered an asset
• Experience working with LDIA and AC Nielsen considered an asset
• Strong computer skills (Microsoft Office)
• Strong analytical skills; ability to gain and communicate key insights
• Strong interpersonal skills
• Good verbal and written communication skills
• Ability to work under pressure in a fast paced, demanding work environment
• Highly organized, fact-based and detail oriented
• Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

As a member of the VP Finance, Controller’s team, the primary responsibility of this position is to integrate financial reporting, process, controls and analysis into Maple Leaf’s Integrated Report and Sustainability Strategies. This position will work closely with the Sustainability team and support their work. This includes the accountability of producing the Greenhouse Gas (“GHG”) Inventory, staying current with evolving GHG and financial standards and identifying our financial exposure to sustainability related initiatives, such as carbon market credits. This also includes staying current with all new guidelines and standards, including SBTi, FLAG, and IFRS S1 and S2.

Any MLF team member interested in being considered for this role are encouraged to apply online by August 13. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Accountable for the calculation and methodology of the Greenhouse Gas Inventory and ensure it is aligned with the latest Greenhouse Gas Protocol Guidance.
• Assess the impact of environmental strategies such as regenerative agriculture and anerobic digestion on the GHG inventory.
• Lead the evaluation of Science-Based Target Initiative target setting and responsible for the application and assessment process.
• Review all Environmental, Social and Governance (“ESG”) metric, ensuring accuracy in data, consistency in approach, repeatability and reportability within the annual Integrated Report, Task Force on Carbon-Related Financial Disclosures (“TCFD”), Global Reporting Initiative Index (“GRI”), Carbon Disclosure Project (“CDP”) Questionnaire, etc.
• Support the Sustainability Team in preparing material and attending Disclosure Committee meetings.
• Manage the carbon offset programs and renewable energy credits used to maintain our carbon neutral claim.  
• Maintain the internal carbon calculator used to assess environmental impacts to all capital expenditure requests
• Research and determine, in conjunction with the technical accounting team, the accounting treatment and impact of any sustainability efforts and resultant impact to Maple Leaf’s financial results.
• Key subject matter expert in the implementation of a GHG system to automate the calculation of the GHG inventory
• Liaise with external auditors
• Manage a team of two professional staff
• Special projects as required

What You’ll Bring:

• CPA, CA designation, with 10+ years of experience
• Knowledge of IFRS guidance on ESG, including S1 and S2
• Experience with GHG inventory and SBTi would be an asset
• A good understanding of internal controls, especially around non-financial data
• Previous experience with external auditors
• Strong reporting, budgeting, and analytical skills
• Possess strong interpersonal skills to be able deal and build relationships with people at all levels in the organization
• Ability to work with a positive attitude and in a professional manner
• Possess strong organizational, analytical and problem-solving skills
• Ability to understand process and identify opportunities for improvement to develop and create efficient processes
• Exhibits a keen interest in social and environmental causes and initiatives
• Exceptional attention to detail
• Ability to work under pressure with tight deadlines
• Advanced PC proficiency, especially in Excel
• Experience with SAP and Sustainability’s Resource Advisor Software would be an asset

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Additional Details:Part time: Monday – Friday 12:00 – 16:30

• Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada

It’s an exciting time to join the team at Hydro One!

This role supports the EVP, Chief Financial & Regulatory Officer directly and manages the desk of this critical role. As a highly visible Executive Assistant, you will be reporting directly to the EVP, Chief Financial & Regulatory Officer and serve as a key member of this dynamic team.

General Accountabilities

• Efficiently managing all day-to-day administrative matters of the EVP, Chief Financial & Regulatory Officer
• Managing the EVP, Chief Financial & Regulatory Officer's calendar, ensuring schedules are followed and respected, as well as upcoming commitments and responsibilities are met
• Liaising with the EVP, Chief Financial & Regulatory Officer and their direct reports through information sharing and follow-ups while maintaining a high level of confidentiality and discretion
• Successfully completing critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, reviewing communications and reports, as well as other tasks
• Evaluating, prioritizing, and following up on incoming issues and concerns addressed to the EVP, Chief Financial & Regulatory Officer, including those of a sensitive or confidential nature
• Organizing and coordinating off-site meetings, town halls, conferences and business functions on behalf of the EVP, Chief Financial & Regulatory Officer. Coordinating travel plans, itineraries, and agendas and compiling documents for travel-related meetings as necessary
• Assisting the EVP, Chief Financial & Regulatory Officer in preparing Board and Committee meeting materials, adhering to submission timelines and deadlines Attending leadership and management meetings and maintaining minutes
• Accurate and timely management of all expense submissions for the office of EVP, Chief Financial & Regulatory Officer, to include external board expenses, following protocols to obtain necessary approvals
• Providing a bridge for smooth communication between the EVP, Chief Financial & Regulatory Officer and internal departments; demonstrating leadership to maintain credibility, trust and support
• Perform other duties as required.

Selection Criteria

• Advanced proficiency in Microsoft Office applications and knowledge of SharePoint and Teams
• Exceptional written and verbal communication skills, a critical thinker with the ability to exercise sound judgment, confidentiality, discretion and integrity at all times
• Keen ability to build and maintain relationships with internal and external stakeholders, Board of Directors, prominent community leaders and all levels of municipal and local governments
• Excellent time management skills to assist with productive management of the EVP, Chief Financial & Regulatory Officer 's time
• Flexibility and ability to recognize and identify constantly shifting priorities and deadlines

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are all about investing in our team members, offering fantastic benefits and perks, such as:

Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.

Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.

Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits

Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.

Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 

Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.

Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs

Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.

Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:

•    Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•    Sales:  Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment. 
•    Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. •    Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

•    Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•    Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•    Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  •    Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•    Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•    Minimum Age: You meet the provincial minimum age of majority 
•    Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.

After you apply, watch your email.

If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Center Drive, Unit 718K (5337), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 304356

Reporting to the Senior Marketing Manager, TSC, you will play a key role in supporting the marketing strategy and execution of one of Canada's most innovative and diversified retailers. You are a passionate team player that adds value and will enable the business to: i) serve the needs of Canadian shopping enthusiasts, ii) reach and exceed financial goals and iii) build the TSC brand by driving sales and maximizing efficiency across all marketing channels.

What you will do...

• Support the development and execution of annual marketing plans
• Develop marketing briefs and manage execution of corporate promotions and daily newsletters
• Collaborate with internal cross-functional teams to ensure alignment on product assortment and offers
• Oversee development and manage distribution of multi-channel creative assets ensuring consistency across all deliverables
• Manage the organic social media calendar, create engaging captions and post content across social platforms
• Brief and oversee development and delivery of TV and Radio promo spots
• Analyze and report on program performance and provide recommendations based on results
• Collaborate with colleagues to contribute new ideas to the business, improve upon the status-quo and deliver innovative marketing solutions

What you will bring...

• Work experience in the fields of digital marketing, or project management
• Self-starter with high attention to detail and flexibility to handle diverse tasks
• Strong project management and organizational skills, with the ability to manage multiple projects and meet deadlines
• Exceptional written and communication skills
• Disciplined and efficient with the ability to function in a fast paced working environment
• Ability to champion brand standards and ensure they are understood, maintained and consistently executed across all channels
• Desire to take initiative and deliver results; ambition to progress within the company
• You are a shopping enthusiast that understands the thrill of discovering new and exciting offers

Here’s what you can expect in return:

• A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
• A manager who deeply cares about your development and long-term career at Rogers.
• A team that trusts and wants to win together.
• Smart and accomplished colleagues who are focused on both the “what” and the “how”. 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Drive (097), Mississauga, ON
Travel Requirements: None
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 310828

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package

08/08/2024

Address:

171 East Liberty St, #106/108

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00