2268 Jobs Found
Computer Software Engineer Full-time Job
Ipgenius Business Solutions Inc
IT & Telecoms MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as college/CEGEP
Experience: Candidates need an experience of 7 months to 1 year
Responsibilities:
- The candidate should be able to collect and document user’s requirements and develop logical and physical specifications
- The candidate should be able to research, evaluate and synthesize technical information to design, develop and test computer-based systems
- The candidate should be able to develop data, process and network models to optimize architecture and to evaluate the performance and reliability of designs
- The candidate should be able to plan, design and co-ordinate the development, installation, integration and operation of computer-based systems
- The candidate should be able to assess, troubleshoot, document, upgrade and develop maintenance procedures for operating systems, communications environments and applications software
- The candidate should be able to lead and coordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software control systems
Benefits:
- The employees get to work in a well-known company
- The employees get to learn various advanced techniques
- The employees get health benefits in a form of a health care plan
- The employees get various paid leave benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email
ipgenius.resume@gmail.com
Computer Software Engineer
Ipgenius Business Solutions Inc
Mississauga - 20.34kmIT & Telecoms Full-time
46.50
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Quality control technician - food processing Full-time Job
Tourism & Restaurants Etobicoke West MallJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates need experience 7 months to less than 1 year
Responsibilities
Tasks
- Compile records for analytical studies
- Assist in developing and conducting sampling and analysis
- Assist in development of standards, health and safety measures
- Assist in the development of chemical engineering processes, studies of chemical engineering procurement, construction, inspection and maintenance
- Compile records and interpret experimental or analytical results
- Conduct or assist in air and water quality testing and assessments, environmental monitoring and protection activities, and development of and compliance with standards
- Develop and conduct programs of sampling and analysis
- Set up and conduct chemical experiments, tests and analyses
- Conduct safety training programs
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Hand-eye co-ordination
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Physically demanding
Personal suitability
- Accurate
- Judgement
- Organized
- Proactive
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
Quality control technician - food processing
Meat & Co Boutique
Etobicoke West Mall - 10.69kmTourism & Restaurants Full-time
24.31
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Legal assistant - immigration Full-time Job
Sambhav Immigration Services Inc.
Administrative Jobs MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 year to less than 2 years
Responsibilities
Tasks
- Schedule and confirm appointments
- Maintain filing system
- Determine and establish office procedures and routines
- Arrange travel, related itineraries and make reservations
- Prepare financial statements and reports
- Train and supervise staff
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Prepare and key in correspondence and legal documents
- Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
- Perform basic bookkeeping tasks
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Word
- Electronic mail
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Office
Area of work experience
- Correspondence
- Invoices
Additional information
Transportation/travel information
- Public transportation is not available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
Legal assistant - immigration
Sambhav Immigration Services Inc.
Mississauga - 20.34kmAdministrative Jobs Full-time
28.50
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Manager, Analytics & Insights, Global Fraud Authentication Full-time Job
IT & Telecoms TorontoJob Details
Contributes to the overall success of the Fraud Management Group globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. This role will have accountability for building relationship with key partners in areas such as cybersecurity, risk management, and global operations, while providing effective strategic, tactical, and operational insights through Key Performance Indicators (KPIs) for decision making.
Is This Role Right for You? In this role, you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Creates reporting, dashboards and trending analysis across Global Fraud Authentication including KPIs and indicators to provide data driven insights and value-added analysis to inform strategic decision making including projections and forecasts utilizing statistical modelling and works closely with internal and external Partners to understand and align on business requirements and contribute to the connection of end to end Customer Journey data.
- Leverage data analytics tools (Python, R, SAS, etc.) to formulate fraud strategies that minimize fraud losses while maintaining a positive customer experience and controlling operating costs
- Report regularly on performance of existing fraud authentication strategies deployed globally
- Identify improvements of existing fraud strategies, procedures and policies
- Maintain performance reporting and liaise with business partners to assess trends that may impact the business
- Drive strong partnership with Fraud Operations to identify opportunities for improvement with focus on risk/return while ensuring alignment.
- Identify and escalate fraud risks that are or will become in excess of the Risk Appetite
- Lead / participate in the identification, development, and implementation of new initiatives
- Contribute to and support a variety of projects and initiatives across the Fraud Management Group and other stakeholders
- Participate in discussions with IT partners and vendors on requirements and solution design
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
• A University degree in statistics, mathematics or computer science
• 1-3 years analytical experience preferred including statistical analysis, ideally related to Fraud Analytics or Risk Management
• Experience with coding, organizing, and manipulating large amounts of data (for example Python)
• Experience with PRM or similar fraud platform strongly desired
• Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
• Strong communication skills essential with clients, vendors and management
• Must be self-motivated, energetic, and results-oriented and be committed to adding value to the organization
Manager, Analytics & Insights, Global Fraud Authentication
Scotiabank
Toronto - 3.7kmIT & Telecoms Full-time
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Field Service Electrician, Commercial Full-time Job
Engineering OakvilleJob Details
What to Expect
Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Electrician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle Charging Stations
The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.
What You’ll Do
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
- Attend and demonstrate outstanding performance at multiple inverter training schools
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Report writing, where required, to comply with deliverables in commercial O&M contracts
- Respond to customers’ concerns with the performance or functionality of their system
- Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept
What You’ll Bring
- Valid Journeyperson Electrician card with valid Red Seal endorsement
- Electrical trades experience within troubleshooting power electronics and low voltage controls
- Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters and the ability to navigate CEC codes and knowledge of CSA Z462 practices, as well as experience navigating numerous computer applications and technology independently
- Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice with flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
- Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently, and have and maintain a valid driver’s license and an acceptable and safe driving record
- Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations as well as previous OH&S safety and heavy equipment training
- Certifications and/or previous training in renewable energy, solar electric design, understanding of various programming languages and equipment networking
Field Service Electrician, Commercial
TESLA
Oakville - 31.18kmEngineering Full-time
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Field Service Electrician, Commercial Full-time Job
Engineering OakvilleJob Details
What to Expect
Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Electrician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle Charging Stations
The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.
What You’ll Do
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
- Attend and demonstrate outstanding performance at multiple inverter training schools
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Report writing, where required, to comply with deliverables in commercial O&M contracts
- Respond to customers’ concerns with the performance or functionality of their system
- Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept
What You’ll Bring
- Valid Journeyperson Electrician card with valid Red Seal endorsement
- Electrical trades experience within troubleshooting power electronics and low voltage controls
- Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters and the ability to navigate CEC codes and knowledge of CSA Z462 practices, as well as experience navigating numerous computer applications and technology independently
- Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice with flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
- Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently, and have and maintain a valid driver’s license and an acceptable and safe driving record
- Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations as well as previous OH&S safety and heavy equipment training
- Certifications and/or previous training in renewable energy, solar electric design, understanding of various programming languages and equipment networking
Field Service Electrician, Commercial
TESLA
Oakville - 31.18kmEngineering Full-time
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Field Service Electrician, Commercial Full-time Job
Engineering OakvilleJob Details
What to Expect
Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Electrician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle Charging Stations
The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.
What You’ll Do
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
- Attend and demonstrate outstanding performance at multiple inverter training schools
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Report writing, where required, to comply with deliverables in commercial O&M contracts
- Respond to customers’ concerns with the performance or functionality of their system
- Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept
What You’ll Bring
- Valid Journeyperson Electrician card with valid Red Seal endorsement
- Electrical trades experience within troubleshooting power electronics and low voltage controls
- Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters and the ability to navigate CEC codes and knowledge of CSA Z462 practices, as well as experience navigating numerous computer applications and technology independently
- Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice with flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
- Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently, and have and maintain a valid driver’s license and an acceptable and safe driving record
- Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations as well as previous OH&S safety and heavy equipment training
- Certifications and/or previous training in renewable energy, solar electric design, understanding of various programming languages and equipment networking
Field Service Electrician, Commercial
TESLA
Oakville - 31.18kmEngineering Full-time
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Labourer, packaging Full-time Job
General Category MississaugaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Security and safety: Bondable
Physical Requirements:
- The candidates should be a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to handle Hand-eye co-ordination
Other Requirements:
- The candidate punctual and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to transport raw materials, finished products and equipment throughout plant manually or using powered equipment
- The candidates should be able to sort, pack, crate and package materials and products
- The candidates should be able to perform other labouring and elemental activities
- The candidates should be able to clean machines and immediate work areas
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
mycanada001@gmail.com
Labourer, packaging
AAHAR FOODS INC
Mississauga - 20.34kmGeneral Category Full-time
16
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Real estate lawyer Full-time Job
Real Estate TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree
Experience: Candidates should have experience of 5 years or more
Area of specialization: Residential
Credentials: Membership in the Canadian Bar Association
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
Benefits:
- The candidates will get dental plan, health care plan, bonus, and other benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
jobs@hiringpartner.ca
Real estate lawyer
The Hiring Partner Inc
Toronto - 3.7kmReal Estate Full-time
120,000 - 180,000
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DAY CARE HOUSEKEEPER Full-time Job
Babysitting & Nanny Work TorontoJob Details
Webinar topic - Day Care Housekeeper Information Session
Interested applicants are recommended to join us at our virtual info session. You will have the opportunity to learn more about the role and working for the City of Toronto, ask questions related to the position, and find out more about the application process.
Date and Time: Friday, Feburary 2nd, 2024
https://toronto.webex.com/toronto/j.php?MTID=m3bfab9940a4779076a1fc62d735dd3ad
Major Responsibilities:
Reporting to the Manager and/or Programming Supervisor, the Day Care Housekeeper is responsible for preparing food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling. They will be cooking daily meals, light snacks (e.g. sandwiches, vegetable and fruit trays, cultural recipes, bagged snacks), as well as bake desserts using standard recipes and modifying according to special needs of client groups.
The Day Care Housekeeper is required by the location (indoor and/or outdoor) to cook meals in accordance with pre-planned menus designed to meet nutritional needs, and while monitoring food inventory and adhering to all sanitation standards.
- In consultation with the Programming Supervisor and relevant staff, develops daily menus and prepares all food for daily snacks, special events/functions, outings and holidays.
- Ensures special dietary needs are met (e.g. checking allergy charts).
- Supports cooking and dietary activities for all age groups (18 months to 99 years old)
- Orders food from vendors and other relevant supplies, completes grocery shopping, maintains proper storage, inventories and records.
- Monitors food supplies in the stock room and informs supervisor regarding food inventory and stock.
- Washes dishes, flatware, pots and pans using dishwashers and/or sink.
- Organizes and transports prepared foods and supplies necessary for service to designated program area(s) or locations.
- Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labeling etc.
- Refills condiment containers, cutlery, napkins, refilling juice and beverage and delivering food to tables as necessary.
- Returns unused prepared foods and supplies to the kitchen at end of service and/or arranges for appropriate disposal.
- Ensures kitchen, equipment and designated program areas are kept in a clean, sanitary, safe and tidy condition.
- Maintains proper storage of food by receiving food and other supplies, ensuring correct quantities are delivered; storing supplies, rotating food stock to ensure quality.
- Bags, removes and transports garbage to disposal areas. Maintains garbage cans and bins in a clean and sanitary manner.
- Ensures food is cooked, prepared, stored, and served at proper temperatures as required.
- Assists Programming staff with meals and other food related activities (e.g. serving snacks, facilitation of cooking program, etc.)
- May be called upon to provide assistance in children's activities.
- Reports faulty or dangerous equipment or conditions to Supervisor.
- Food Handlers Certificate and asset.
- Answers phone and takes messages.
- Attends staff meetings as required.
- Performs other related work as assigned.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Experience in food handling and cooking for large groups (aged 18 months to 99 years old) in an institutional setting
- Experience working in a children's centre or social service agency.
- Graduate of a 2 year college cooking program from a recognized institution or holder of a Red Seal Certificate and/or the equivalent combination of education and/or experience.
You must also have:
- Ability to communicate effectively both orally and in writing.
- Ability to maintain effective working relationships with staff and clients.
- Ability to maintain sufficient supplies; carry out safe storage practices of food and cleaning supplies; keep accurate records.
- Computer Skills (i.e. Word, Internet, Outlook, etc.) required.
- Physical ability to lift moderately heavy objects.
- Ability to perform various cleaning/sterilizing and sanitation responsibilities.
- Ability and willingness to provide a service that enhances the dignity and respects the cultural and racial diversity of clients and staff.
- Fundamental knowledge of the Occupational Health and Safety Act, WHMIS, Canada's Guideline for Healthy Living, Health Protection and Promotion Act, and Food Premises Regulations.
- Access to a vehicle is an asset.
A Vulnerable Sector Police Reference Check will be required as a condition of employment.
- For more information on Shelter Services, please visit our website at http://www.toronto.ca/housing.
- A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm
DAY CARE HOUSEKEEPER
City Of Toronto
Toronto - 3.7kmBabysitting & Nanny Work Full-time
28.39 - 31.13
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PROGRAM COORDINATOR QUALITY ASSURANCE Full-time Job
General Category TorontoJob Details
Job Summary
To develop and implement standards, programs, policies, and procedures to ensure consistent practices across the Division in assigned section and compliance with established Divisional Standards. To provide oversight and leadership for the overall approach to quality assurance, support Divisional projects and Working Groups, develop, and coordinate staff training, and administer continuous improvement programs.
Major Responsibilities
- Develops and implements detailed plans and recommends policies regarding program specific requirements.
- Collaborates with Program Coordinator Quality Assurance staff across sections within the Divisional governance framework to coordinate Divisional programs.
- Supervises, motivates and trains the section's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
- Develops and coordinates all aspects of Toronto Building Compliance Quality Assurance programs including audits to evaluate section performance.
- Reviews identified gaps from internal audit findings and provides recommendations to management. Works with Divisional Working Groups on complex organizational change initiatives to help create a work environment and structure that facilitates and promotes a culture of continuous improvement, accountability, and organizational excellence.
- Conducts research into assigned section ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Identifies best practices and promotes the same.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Establishes goals, objectives, and develops and implements policies and procedures pertaining to quality assurance programs and reports on performance.
- Oversees quality assurance as it relates to the design of training programs, documentation and related materials to meet Divisional standards.
- Provides oversight for the overall approach to quality assurance and risk management services across the Division.
- Provides confidential assessments of assigned section issues, employee performance and makes recommendations for service optimization and business process simplifications resulting in policy/procedural changes, restructuring, changes in staffing levels and resource allocation.
- Provides support to management in employee relations matters as they relate to training, delivery of training and employee performance. Provides supporting evidence in the case of grievances based on audit evaluations.
- Deals with highly confidential and sensitive information regarding City operations, assets, resources, staff, as well as proposed or new management initiatives, strategies, or programs.
- Analyzes current procedures, policies, and assesses employee performance and data to develop options that strengthen activity monitoring in assigned section. Ensures documentation is adequate, consistent and non-compliant issues are mitigated.
- Oversees ongoing education and training of staff to improve the quality of services. Provides administrative, regulatory, and quality assurance training to the Quality Assurance Assessor & Trainer.
- Develops, modifies, and implements training programs for staff to ensure consistency and compliance with legislative requirements and Divisional standards.
- Enhances the Division's control framework and ability to meet its risk management requirements in key business processes by providing appropriate training, education, and information to staff on risk and control issues, as well as effective management principles/practices.
- Contributes to continuous improvement, development and implementation of best practices and procedures by integrating quality standards and tools into processes.
- Reinforces the City's ongoing effort for organizational excellence by transforming the section into a higher performing and results-based team.
- Designs, coordinates, and implements program evaluations, operational reviews and audits to assess effectiveness and opportunities for improvement to meet compliance objectives.
- Provides policy analysis, planning and research expertise to senior management to support the delivery of the Quality Assurance program.
- Provides management staff with direction, guidance, processes, and tools to increase efficiencies and improve effectiveness of the service provided by this function.
- Gathers and analyzes data on staff training evaluations to improve technical training and skill acquisition.
- Conducts program reviews, audits, and develops and delivers training with Quality Assurance Assessor & Trainer.
- Recommends, develops, and monitors key performance indicators based on collection and analysis of information/findings and strategic Divisional priorities.
- Identifies below standard performance of staff and prepares reports recommending corrective actions to prevent re-occurrence.
- Produces analytics regarding staff performance as it relates to program targets and presents results to senior management with recommendations and strategies to improve efficiency and performance.
- Assist management in addressing any Internal Audit and Auditor General recommendations, where required.
- Appears and gives evidence in court and before the Building Code Commission and Ontario Municipal Board on the Ontario Building Code Act, the Ontario Building Code and other applicable laws, as required.
Key Qualifications
- Post-secondary education in a discipline pertinent to the job function (i.e. business administration, statistics/audit, quality assurance, project management) or the equivalent combination of education and relevant experience.
- Considerable experience designing and implementing program evaluations and conducting audits to assess effectiveness/opportunities for improvement to meet compliance objectives.
- Experience supervising and training staff to foster teamwork and high work quality amongst staff.
- Experience researching analyzing and visualizing data to improve services and supports for staff and/or clients.
- Strong written communication skills to provide concise and clear documentation.
- Excellent project management and program development skills.
- Highly developed analytical, problem solving, communication, presentation and interpersonal skills.
- Extensive knowledge of Microsoft Office products in order to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint, Visio) as well as other relevant application products to create work process materials (e.g. MS Project, Visio).
- Ability to collect and analyze data to identify trends and detect problems and key issues.
- Ability to define decision criteria and determine the most appropriate course of action.
- Ability to establish objectives and schedule tasks and resources efficiently.
- A thorough knowledge of occupational health and safety and related legislation (e.g. Occupational Health and Safety Act, Workplace Safety and Insurance Act).
- Attention to detail and quality orientation - able to accurately check processes and outputs.
- Strong organizational skills with the ability to work in a fast-pace, high demand work environment with competing priorities and deadlines.
- Knowledge of municipal government operations, approval processes and political structure.
PROGRAM COORDINATOR QUALITY ASSURANCE
City Of Toronto
Toronto - 3.7kmGeneral Category Full-time
101,900 - 131,222
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Branch Manager Full-time Job
Banking TorontoJob Details
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Ensures alignment between stakeholders.
- Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience - preferred.
- In-depth knowledge of retail banking products and services.
- Advanced knowledge of competitive marketplace and trends in product offerings.
- Working knowledge of branch operational processes and policies.
- Working knowledge of branch technologies, processes, and performance metrics.
- Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Technical proficiency gained through education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
Branch Manager
BMO CANADA
Toronto - 3.7kmBanking Full-time
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