All jobs within 50 km around Dovercourt-Wallace Emerson-Junction

In the role of Industrial Electrician working in Chilliwack, British Columbia, you will be responsible for electrical plant maintenance. This position requires you to be flexible to work all shifts and will require weekend work as well. The Industrial Electrician will be an essential member of a team that uses established world class manufacturing processes to intelligently challenge current practice to identify, implement and sustain improvements.  This is a Local 300 union role that is full-time that pays $44.68/hr ( 90-day probationary period is applicable to this role) plus benefits.  Shift: Monday – Friday, rotating between days, afternoons, nights every two weeks. Days (6:00am-2:00pm), Afternoons (2:00pm-10:00pm) Nights (10:00pm – 6:00am)

The Responsibilities: 

• Complete preventative, corrective, and emergency work orders as required for all plant electrical equipment.
• Perform electrical installations and modifications, including conduit bending, cable install, electrical equipment mounting, industrial automation system installation and lighting system repair and installation.
• Strong working knowledge of Allen-Bradley PLC’s and Device Net.
• Read and interpret electrical drawings, maintenance manuals, ladder diagrams, troubleshooting guides, PLC ladder and sequential function charts, control loop diagrams, process and instrumentation diagrams, and maintenance manuals.
• Test, troubleshooting, adjust and repair analog components, digital and logic circuits, microprocessor controlled devices, programmable logic and automation controllers, electronic process measurement systems, and electronic controllers.
• Effective and safe use of electrical test and recording equipment.
• Communicate with other departments for their electrical needs.
• Use SAP (Maintenance Management System) for creating, updating and closing work orders.
• Generate accurate and effective maintenance records, status reports, and data and maintenance logs.  Effectively respond to oral and written requests.
• Adhere to all electrical principles and methods, proper use of tools and equipment, and safety procedures.  This includes the safe and proper use of various hand and power tools, test meters and equipment.
• Other ad-hoc tasks as assigned by the Team Leader.

TheOtherQualifications: 

• Provincial TQ and Red Seal IP certification in electrical work required
• 3-5 years’ experience working in FMCG industry preferred
• 3-5 years’ experience in the maintenance of high speed packaging lines / batch brewing equipment.
• General PC troubleshooting and repair knowledge, including MS Windows software and common PC components.
• Rockwell Automation hardware and software experience, including the PLC-5 and Logix PLC/PAC platforms is a strong asset.
• General instrumentation knowledge and experience.
• Batch processing experience, specifically in S88/S95 based batch control systems.
• Arc-flash and shock hazard awareness and knowledge, an asset.
• You are comfortable working in environment of constant changes and comfortable working in both cold and warm climates.
• You are able to work rotating shifts (Day, Evening, Night and Weekends).
• You have strong computer skills, including experience with SAP.
• You exhibit our core values, and demonstrate Molson Coors ‘How We Work’ behaviours to align with our purpose and ambition which is to become the First Choice for Consumers and Customers.
• You are able to demonstrate World Class Manufacturing Best Practices.
• You are skilled at driving initiatives and take pride in delivering challenging results.

Work Perks that You Need to Know About: 

• We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities 
• Wecare about our communities, andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are 
• Ability to grow and develop your career centered around our First Choice Learning opportunities 
• Free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences 

We are seeking Tactical Security guards for on-call positions with our banking clients across the GTA. We are looking for individuals with a high level of customer service and security experience. Priority to those with a strong customer service background. You must have tactical security experience and strong knowledge in de-escalating situations with minimal risk to public and client safety.

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled. 

Position Overview:

Wages: $18.00 - $22.00/hr 

Must have flexible availability to work a combination of the following shifts:

Monday to Wednesday 0900-1730, Thursday and Friday 0900-1830, Saturday 0900-1630

RESPONSIBILITIES:

• Perform access control provision duties in conjunction with site guards.
• Protect client employees.
• Deter trespassers, vagrants away from the site.
• Respond to reports suspicious persons. 
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• Thorough understanding of security protocols and procedures including emergency response.
• 2 years of tactical security experience.
• Opioids and Naloxone Training 
• IMS 100 and 200 Emergency Management
• Use Of Force Certification 
• Diversity and Awareness Training
• Active Attacker Awareness Training
• Mental Health Awareness Training
• Intervention Training

#AF-CanadaGTSO

We are seeking Tactical Security guards for on-call positions with our banking clients across the GTA. We are looking for individuals with a high level of customer service and security experience. Priority to those with a strong customer service background. You must have tactical security experience and strong knowledge in de-escalating situations with minimal risk to public and client safety.

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled. 

Position Overview:

Wages: $18.00 - $22.00/hr 

Must have flexible availability to work a combination of the following shifts:

Monday to Wednesday 0900-1730, Thursday and Friday 0900-1830, Saturday 0900-1630

RESPONSIBILITIES:

• Perform access control provision duties in conjunction with site guards.
• Protect client employees.
• Deter trespassers, vagrants away from the site.
• Respond to reports suspicious persons. 
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• Thorough understanding of security protocols and procedures including emergency response.
• 2 years of tactical security experience.
• Opioids and Naloxone Training 
• IMS 100 and 200 Emergency Management
• Use Of Force Certification 
• Diversity and Awareness Training
• Active Attacker Awareness Training
• Mental Health Awareness Training
• Intervention Training

TO APPLY

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled.

Further information about the Company: www.securitas.ca

#AF-CanadaGTSO

What is the opportunity?

As a Data Engineer within the Group Risk Management (GRM) team, you will assist a team of Data Scientists and Data Analysts in leveraging data across RBC to be used in helping Operational Risk Managers better understand, monitor, and manage risks at RBC. You will manage the ingestion and processing of various data sources across RBC used to feed Analytics pipelines. You will also work to incorporate DevOps/CICD processes into the development process, to help streamline and automate deployments.

What will you do?

• Ingest and transform large-scale OR datasets to be used for computing key risk indicators (KRIs) and building OR models.

• Design and optimize data pipelines for dashboarding and reporting

• Work with numerous data sources across RBC to help Risk Managers monitor Operational Risk

• Use GitHub, Airflow, Jenkins, Artifactory, and Spark to develop and deploy ETL’s/DAG’s

• Create software artifacts and patterns for reuse within the team

• Help improve data management processes towards acquiring, transforming, and storing data

• Leverage DevOps practices to streamline and automate software delivery

What do you need to succeed?

Must-have:

• 3+ years of experience working with the Big Data Ecosystem (Hadoop, Spark, Hive)

• Professional software development experience with Python, Spark, Linux, and SQL

• Experience integrating codebases with Git, Jenkins, Artifactory, and similar tools

• Experience using job scheduling tools (Airflow preferred) to manage ETLs

• Bachelors in Computer Science, Software Engineering, or other STEM majors. Masters/PhD considered an asset.

Nice-to-have

• Experience with REST API and microservice frameworks

• Experience working with containers (Docker, Kubernetes)

• Experience working in an Agile team

• Experience with dashboarding and reporting tools (Tableau)

• Strong critical thinking and creative problem-solving skills

• Strong communication skills both in written and verbal

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Post

#LI-Hybrid

#TechPJ

Job Skills

Big Data Management, Cloud Computing, Database Development, Data Mining, Data Warehousing (DW), ETL Processing, Group Problem Solving, Quality Management, Requirements Analysis

Additional Job Details

20 KING ST W:TORONTO

TORONTO

Canada

37.5

Full time

GROUP RISK MANAGEMENT

Regular

Salaried

2025-02-11

2025-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

We arelooking for aSenior FTM / IIB Developerto join the application development team. You will be responsible for delivering applications designed to resolve business system needs while working closely with various partners across IT. Duties include design and development for FTM applications in a WMB/IIB environment. You will be involved in all aspects of the development and or maintenance process within a well-established team. The preferred candidate would have experience working directly with the IBM FTM (Financial Transaction Manager) product. 

 
Is this role right for you? In this role you will: 

• Design, code, peer-review code and document applications in an FTM/IIB environment 

• Execute unit test, system and integration test 

• Provide consulting services on new initiatives (small to large of varying complexity) 

• Assess, research and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security 

• Prepares high level and detailed technical specifications for small to medium projects in accordance with security and architecture documentation objectives 

• Together with the Architect and BA, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives 

• If required, develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises 

• Carry support pager on the rotational basis 

 
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: 

• 5+ years of experience in an application development role using IBM IIB 

• 2+ years of experience in application development role using IBM FTM 

• 2+ years of programming experience with ESQL.  

• 1+ years of Java programming experience. 

• DB/2 & SQL Experience and or Knowledge 

• Experience/Understanding of ‘Automated Build/Deploy process through Jenkins’ and familiar or experience with the DevOps / Agile Methodology 

• Knowledge of multiple platforms e.g. z/OS, UNIX, Client/Server and the ability to select appropriate one to meet business needs 

• Core Java and Calling RESTFul APIs from IIB nice to have

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

The Role

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

Is this role right for you? In this role you will:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on the design and integration
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Design, deliver and implement a database schema
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
• Support the solution in production (as needed)
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Able to work with and refactor legacy code (as needed).
• Coach and train end users (as needed). 
• Participate and run SCRUM Meetings (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
• 4+ years of recent experience in Microservices and API development in an enterprise environment
• Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
• Working experience with Shell scripting in Unix/Linux environments
• Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
• Bachelor’s degree in computer science, Engineering or relevant experience.
• Capital Markets experience (Understanding of Front, Middle and Back office operations)
• Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
• Experience working with real-time, high availability and low latency systems 
• Experience in Java multi-threaded applications

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#ScotiaTechnology

#LI-Hybrid

#CapitalMarketsTech

The Private Banker possesses strong knowledge of customized commercial lending, risk management, financial products and services, wealth management and retail lending. The incumbent has comprehensive experience and product knowledge to deliver service and customized lending solutions consistent with high net worth client needs.

This position focuses on generating new clients and the cross-sell, up-sell, and retention of existing high value Wealth Management clients. Responsible for identifying high net worth prospects with complex lending needs in target markets, developing acquisition strategies, growing relationships, maintaining a sustainable prospect sales pipeline, conducting sales calls and qualification of opportunities based on customer information and due diligence.

The incumbent manages approximately 150 high net worth households. The role is a key business development position with elevated new business objectives for lending, fees, deposits and referrals to business line partners.

Is this role right for you? In this role you will:

1.Lead Portfolio Management and Risk Mitigation by:

• Working directly with Retail credit adjudication (ACE) or with Wealth Credit Solutions for customized credit, negotiate standard Bank terms, conditions, structuring fees, interest rates and documentation.
• Providing relationship banking and the highest quality of administrative support to a portfolio of complex, high net worth clients
• Using knowledge of Scotiabank's diverse products and services to anticipate client needs and proactively deliver solutions through referrals to other Bank partners.
• Managing client relationships to ensure that credit facilities and accounts are operating satisfactorily.
• Proactively identifying and mitigating problem loans, including bringing potential problems under correspondence as soon as identified.
• Acting as the client's Primary Relationship Manager (PRM) by utilizing the Financial Planning process to develop an in-depth understand of the client's needs, and maintaining SPCG service standards regarding proactive contact, and maintaining the client contact database.
• Serving as a conduit for referrals to the SPCG Team of Experts, and developing multiple service client relationships based on formalized client strategies.
• Acting as a key member of the Centre's Team of Experts, proactively identify and implement strategies to address client needs

2.Drive business development, maintaining a strong market profile with assigned partners and business channels:

• Actively marketing customized Private Banking credit solutions (Total Wealth Credit Solution), to support wealth creation or diversification strategies, insurance solutions, currency and interest rate risk management.
• Developing and executing new business strategies to attract and retain high net worth clients. Develop client management plans and make referrals that result in deeper client relationships.
• Develop an in-depth understanding of client needs and proactively make referrals to: Private Investment, Counsel, Scotiatrust, ScotiaMcLeod, Hollis Wealth, Commercial and Retail Bank.
• Identifying prospects and referrals from internal and external networks/ COI's
• Maintaining a strong prospect sales pipeline, conducting sales calls and qualification of opportunities based on effective due diligence.
• Engaging and informing client management partners as to changes in client information and priorities.

3.Maintain Operational Effectiveness by:

• Ensuring daily and periodic management controls are in place and effective
• Monitoring non-interest expenses against planned budgets, ensuring that the Manager, Client Services has appropriate and reasonable explanations for variances
• Providing direction, guidance and support to the Manager, Client Services as required, through coaching and periodic participation in Service Meetings and Skill Buildings sessions
• Reviewing and resolving client concerns and issues and ensure that the Bank's Customer Complaint Resolution Process is in place and effective.
• Ensuring strict adherence to Bank security procedures, including assigned authorities and limits
• Ensuring compliance with regulatory requirements and guidelines, including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FCAC, Know Your Customer, CDIC, Occupational Health & Safety
• Reporting fraudulent activities, unusual occurrences, issues, deficiencies, or trends as applicable

4.Manage Credit Risk management by:

• Fulfilling all retail credit requests through retail adjudication processes or working with the Wealth Credit Solutions team to develop commercial/customized credit proposals
• Ensuring credit facilities operate within authorized terms and conditions
• Ensuring the Bank's exposure is protected by way of adequate security requirements (if required) and appropriate credit conditions, resolving any issues that may arise. When applicable, escalate concerns to the Team Lead
• Developing sound commercial underwriting skills
• Ensuring security documentation is accurately prepared, complete, registered and renewed as required

5.Contribute to the effective functioning of the Private Banking and Centre team by:

• Participating actively in team learning development activities and team performance achievements
• Building effective working relationships across the team and with various business line and corporate function contacts
• Maintaining a high level of customer service
• Facilitating a culture of open and honest communication
• Actively participating and contributing to touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively share knowledge and experience to enhance the development of all team members
• Developing and executing a meaningful employee development plan

Do you have the skills to enable you to be successful in this role? We would love to work with you if you have:

• Minimum 5 years of commercial lending experience and 10 years banking experience
• Established network of High Net Worth clients in the Canadian Banking industry
• The incumbent must have at 3 to 5 years of Managerial Commercial and/or Retail Banking experience, dealing with high net worth clients and sophisticated financing requirements.
• Must be an experienced banker with exceptional interpersonal, leadership and business development skills
• University degree (BComm, MBA , CFA), in addition to industry courses (eg. CSC, PFP, CFP)

Location(s):  Canada : Ontario : Toronto

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
• Effectively manage all administrative areas of branch operations
• Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
• Oversee all transactional banking functions
• Consistently demonstrate high levels of internal and external client service,
• Adhere to compliance and audit requirements and maintenance of branch profitability.

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Experience managing a large team
• Already duly registered as a Registered Representative (RR) with CIRO
• Successful completion of Wealth Management Essentials (WME)
• Excellent verbal and written communication skills 
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHATS IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Location(s):  Canada : Ontario : Toronto 

02/19/2025

Address:

57-59 Provost Dr Unit B Bldg E

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

02/22/2025

Address:

2450 Sheppard Ave E, Unit 119

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00