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We are hiring a Senior Operations Specialist.

Reporting to the Manager, Marketing & Experience Operations, this role will be responsible for collaborating with business partners, primarily across our Marketing & Experience division, to identify Marketing process opportunities and implement solutions to achieve operational excellence. The Senior Operations Specialist will learn all functional roles within the Marketing & Experience process and what their responsibilities include.

The ideal candidate is enthusiastic, professional and people focused who is adept at critical thinking and experienced in solution analysis, planning and implementation. You are skilled at process documentation and development, training and change management across multiple functional roles.  Responsibilities also include ongoing business support for implemented solutions as well as monitoring and control practices to evaluate process effectiveness and to maintain process and data integrity.

What you will do 

• Collaborate closely with various stakeholders and senior leaders within Marketing & Experience, and with the business units they support across Canada Life, to ensure a collaborative approach and seamless process / handoff within the operations of those teams.
• Revisit and redesign planning and operational processes and procedures followed by any business group requiring Marketing & Experience collaboration.
• Identify best practices, pain points, and recommend solutions to optimize business outcomes.
• Determine strategic direction for new operational processes within Marketing & Experience with cross over into supporting teams across Canada Life.
• Design and deliver all training for individual contributors and stakeholders on all processes and systems within the Marketing process model.
• Understand corporate priorities to ensure all processes support them.
• Maintain the Marketing & Experience SharePoint sites with important and relevant content.
• Onboarding and offboarding functional activities.
• Other duties as required.

What you will bring 

• Post-secondary degree, certification, or comparable work experience.
• 3+ years’ experience in a process, training, or instructional designing role.
• A positive, high energy and enthusiastic outlook and the ability to influence those around you.
• Critical mindset that challenges existing processes for continuous improvement.
• Proven ability to think in a solution oriented, and innovative way.
• Proficiency with common Microsoft products (eg. Word, Excel, PowerPoint, OneNote, Forms, SharePoint), and skilled at discovering and self-learning modern technology tools regularly.
• Instructional design experience creating materials and plans to deliver training.
• Experience in implementing new solutions and supporting stakeholders through the change process.
• Agile Project delivery and agile methodology experience an asset.
• Knowledge of Marketing processes an asset.

Role Description:

As a Lead, DevSecOps within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports. You will grow your team through hiring, develop the team through coaching, act as a technical escalation point, and ultimately guide the team through critical decisions that always prioritize our customers.

What you will do:

• Act as a subject matter expert and provide consulting on-demand for various initiatives.
• Manage the daily operations and projects for a team of Application and Offensive Security professionals. 
• Monitor key performance indicator (KPI) metrics, track program and employee performance, and provide reporting to senior management on a regular cadence.
• Collaborate with product and development teams to ensure the adoption of Secure Software Development Lifecycle (SSDLC) best practices across the organization.

What you will bring:

• Experience leading, managing, and developing high performance teams.
• Experience within an Application Security, Software Security team, or similar operating environment.
• Experience with conducting Offensive Security assessments, such as Penetration Testing or Red Teaming.
• Experience with Threat Modeling and/or Security Architecture.
• Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts.
• Ability to think offensively like a hacker and defensively by evaluating applications and architecture.
• Read and write multiple programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too.
• Demonstrated knowledge of security best practices, principles, and common frameworks, such as: OWASP, NIST, ISO, SOC, etc.
• Prior experience in implementing and integrating DevSecOps tools for SAST, SCA, DAST, IAST, ASPM, WAF, RASP, Fuzzing, Bug Bounty, etc.

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate will be responsible for supervising other employees.
• The candidate must develop and implement policies and procedures.
• The candidate must train other employees.
• The candidate must determine and implement office procedures and routines.
• The candidate must schedule and confirm appointments.
• The candidate must manage contracts.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must compile data, statistics, and other information.
• The candidate will be responsible for overseeing the preparation of reports.
• The candidate must respond to employee inquiries and complaints.
• The candidate must order office supplies and keep inventory.
• The candidate will be responsible for overseeing payroll administration.
• The candidate must greet people and direct them to appropriate contacts or service areas.
• The candidate will be responsible for setting up and maintaining manual and computerized information filing systems.
• The candidate must type and proofread correspondence, forms, and other documents.
• The candidate must conduct research.
• The candidate must enter data.
• The candidate must provide excellent customer service.
• The candidate will be responsible for recruiting and hiring staff.
• The candidate will be responsible for performing basic bookkeeping tasks.
• The candidate will be responsible for conducting performance reviews.
• The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College/CEGEP diploma.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate must be able to supervise 16 to 20 people.
• The candidate must be able to multitask.
• The candidate must have excellent written communication skills.
• The candidate must be flexible.
• The candidate should be a good team player.
• The candidate should be client focused.
• The candidate should be reliable.
• The candidate must have excellent time management skills.

Work setting

• The candidate should be willing to relocate whether the candidate would be ready to move into a new city/different city for a job.
• The candidate should work for a transportation company, which requires a strong work ethic, careful planning, and the ability to work in busy settings.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Google Docs, MS Excel, MS Outlook, MS PowerPoint, MS Windows, MS Word, Quick Books, Adobe Acrobat Reader and Electronic mail.

Additional information

Security and safety

• The candidate should be subjected to a thorough vulnerable sector check

Transportation/travel information

• The candidate must have their own transportation.
• The candidate must be willing to travel.
• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate must finished the work with in the given time line.
• The candidate should have an eye for details.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate will be expected to manage a large workload.

How to Apply

To apply, please use the provided options and submit your application if you are interested.

By email

[email protected]

Note

Please include the following while sending the application

• Cover letter

At FS PARTNERS, we specialize in agronomy, energy products and grain marketing. We are driven to deliver innovative solutions to help improve the profitability of our customers and farmer owners.

WHAT YOU’LL BE DOING

• Operates all assigned vehicles, single or tandem axle configuration, forklifts, etc. in accordance with established safety standards and proper vehicle operation techniques. 
• Performs and records daily safety checks of assigned vehicle(s) and associated equipment by conducting pre-trip inspections such as checking fuel and oil levels, inspecting tires, lights, and brakes. Follows the preventative maintenance program and keeps truck clean to maintain professional appearance.
• Loads and unloads containers, pallets, or materials and products safely on trucks, trailers, or railcars by hand or by forklift truck. When loading, ensures loads are evenly balanced and distributed from the front of the trailer to the back and from side to side, as well checks axle weights and maintains them in accordance with the Ministry of Transportation regulations.
• Ensures that all deliveries and pickups are made in accordance with time schedules and performs duties in a manner that promotes superior customer service and professionalism within the company and the industry.
• Ensures that all associated documentation, such as bill of ladings, delivery slips, invoices are completed accurately and returned to the branch location at the end of the day in order to ensure timely receiving and payment of invoices.
• Completes the necessary paperwork including accurate logbooks, records of cargo and any other assigned record-keeping duties on a daily basis.

WHAT YOU BRING TO THE TABLE

• Must possess a valid class AZ license, a driving abstract that represents a history of safe operation, as well as the ability to maintain insurability
• A strong mechanical aptitude with ability to problem solve
• Demonstrate ability to read maps, work orders, follow specific delivery directions and instructions
• Must have experience driving off-road
• Availability on weekends and after 4pm on weekdays

Working Conditions:

Mostly outdoors and behind the wheel of a truck.  Physical activity includes operating, loading/unloading equipment, inspecting vehicles and equipment, walking, climbing, occasionally in awkward positions, in an environment which may be characterized by changes in temperature.  Working occasional irregular hours as needed; may include overtime, evenings, weekends, statutory holidays and to work extended hours as business conditions warrant.

WHAT WE BRING TO THE TABLE

• We value relationships and people first and foremost.

• We are a company that gives back to the community.
• We emphasize sustainability practices and stewardship of our resources.
• We provide access to in-house training and leadership development opportunities.
• We ensure that employee health and wellness matters to us!
• Paid overtime, when needed.

WHAT YOU DIDN'T KNOW ABOUT US

• FS PARTNERS is a retail division of GROWMARK, INC. serves local producers across Central and Southern Ontario. We provide leading-edge agronomic products & solutions, including precision ag services delivered by a skilled team of professionals.
• Our average full-time tenure is 12 years, with 20% of our full-timers having more than 25 years of service.
   

We are an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

We are committed to building a diverse and inclusive workplace, and we encourage applications from all qualified candidates.

In accordance with the Ontario Human Rights Code (Section 14) and our organization's commitment to reconciliation and Indigenous employment, preference will be given to qualified candidates who self-identify as First Nations, Métis, or Inuit.

We invite Indigenous applicants to voluntarily self-identify in their application. This information will be kept confidential and used only for the purposes of employment equity and special program consideration.

RESPONSIBILITIES

• Access control                               
• Deter theft/vandalism.                                                                                                   
• Log keeping/reporting.                                                   
• Prevent unauthorized access.                             
• Enforcing client regulations                               
• Maintain diligence.                             
• Must be fit and able to respond to emergency calls.
• Foot patrol - including walking up to 5 or more Kilometer a day, standing for extended periods of time.                                                

OTHER REQUIREMENTS                                                                                            

• Mandatory safety equipment must be worn at this location. including hard hat, safety vest, gloves, and safety shoes
• Valid guard license                                   -
• First Aid/CPR certification (mandatory)       
• Must complete OPG security clearance.
• Personal transportation required as there is no public transportation to this location.

QUALIFICATIONS:                                                                                                 -

• Good English communication, written and verbal                                    -
• Good record keeping                                                           -

HOURS OF WORK: 

Full Time Hours: 

• Mon/Tues/Wed 0600 until 1800
• Monday to Friday Midnight to 0800
• Monday to Friday 0800 to 1600
• Monday to Friday 1600 to 0000

Part Time positions: 

• Friday and Saturday 0000 to 1200
• Saturday and Sunday 1200 to 0000     

#AF-EasternCanada

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Belleville-N.Front and Bell Bl

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Group Summary:

The Customs & FTA Analyst will have responsibility for various customs compliance tasks to support the MML divisions that are supported by the MML Customs Team.  This position will be a subject matter expert on tariff classification and free trade agreements for Canada, Mexico, and U.S.   The position will work closely with external suppliers, customers, manufacturers, customer third party service providers to obtain information necessary to make correct classification and free trade agreement origin determinations.  In addition, the analyst will work closely with and act as a resource to internal customers, including, but not limited to, MML divisions, purchasing, operations, engineering, and sales.

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighting

Overview