4631 Jobs Found
Trust Administrator Full-time Job
Administrative Jobs TorontoJob Details
As a Trust Administrator, RBC Royal Trust, RBC Wealth Management, you will be responsible to supporting the Relationship Managers in the Institutional Trust Services team with the administration of an assigned book of business providing timely, efficient, and accurate administration to ensure a seamless delivery of client service. Team play is an important skill in this role as success is dependent on working in co-operation with others.
What will you do?
- Assist Relationship Managers with the administration of their assigned book of business providing quality service and efficient, accurate, and timely account administration.
- Reactively and where required, proactively, maintains timely written, verbal, and electronic communication with the Relationship Managers and external contacts, where required.
- Keep informed about general investment procedures and philosophies.
- Proficient use of all software and internal technology.
- Assists Relationship Managers in ensuring all account administration is performed in accordance with the terms of governing documents, relevant legislation, client needs, company policy, and department objectives.
- Understands the Team’s service standards and the need for operational consistency, continuous improvement and high-quality client service.
- Ensure all account information on internal systems is up to date, complete, and accurate.
- As required, provide training to new employees, assist others and back/up relief to other positions
What do you need to succeed?
Must have
- Post-secondary education or equivalent
- Computer literate
- Effective written, verbal, and electronic communication skills
- Able to work with minimal supervision and with others and perceived as a team player Exhibits sound judgment and decision-making abilities, can work under pressure to meet deadlines, good organizational skills and attention to detail
Nice to have
- 1-3 years’ experience in a similar role and/or 1-3 years’ experience in the Banking or Investment Industry
- Trust & Estates Professional designation
- Successful completion of Royal Trust, Trust Administrator Certificate (or to complete within 3 years)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
WMRT
Job Skills
Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Application Deadline:
2024-05-26
Trust Administrator
Royal Bank Of Canada
Toronto - 33.6kmAdministrative Jobs Full-time
Learn More
Lead Full Stack Developer Full-time Job
IT & Telecoms TorontoJob Details
What is the opportunity?
The development lead will lead the team building user experiences using Angular and related tools. Candidate will work with all stakeholders to design a best in class technology solution that solves a given business problem.
What will you do?
-
Develop and maintain world class user experiences and lead the team and mentor other developers.
-
Utilize technologies like Angular, HTML, CSS, NgRx, GraphQL, Node.js or Java Spring boot etc.
-
Integrate with micro-services, fix bugs in new and existing code
-
Build reusable and fully tested (unit tests) code and optimize applications for maximum usability and function.
-
Design highly scalable and extensible products
-
Create estimates for given tasks/features and collaborate with other team members and stakeholders
-
Analyzing features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs, and hardware. Ensuring that expected application performance levels are achieved.
-
Consulting on business assessment and requirements analysis processes, for the development of hardware and operating systems.
-
Performing complex application programming activities, including coding, testing, debugging, documenting, maintaining, and modifying complex applications programs.
-
Coordinating coding, testing, implementation and documentation of application solutions.
What do you need to succeed?
Must-have
-
Extensive experience in designing, developing and maintaining modern user experiences using Angular
-
2+ years of team lead experience and 3+ years of experience with Angular 4.0+, JavaScript or TypeScript, CSS
-
Experience with Responsive adaptive web design and experience in using UX designs and building pleasing applications
-
Experience with modern dev-ops techniques. We use GitHub, UrbanCode and Jenkins and some experience building APIs and micro services with Node.js/Java SpringBoot
-
Experience with one of these GraphQL, Redux/NgRx, visualization libraries and basic understanding of backend services like databases like MongoDb
Nice to Have
-
Experience with cloud technologies.
-
Good eye for the UX design and being able to work closely with UX designer.
-
Knowledge of modern engagement tools like Google Analytics, Firebase, WalkMe, Luanch Darkly and others.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
-
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
-
Leaders who support your development through coaching and managing opportunities
-
Ability to make a difference and lasting impact
-
Work in a dynamic, collaborative, progressive, and high-performing team
-
A world-class training program in financial services
-
Flexible work/life balance options
-
Opportunities to do challenging work
-
Opportunities to take on progressively greater accountabilities
-
Opportunities to building close relationships with clients
-
Access to a variety of job opportunities across business and geographies
#LI-Hybrid
#LI-POST
Job Skills
Angular, AngularJS, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System Applications
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Technology and Operations
Job Type:
Regular
Pay Type:
Salaried
Application Deadline:
2024-06-07
Lead Full Stack Developer
Royal Bank Of Canada
Toronto - 33.6kmIT & Telecoms Full-time
Learn More
Personal Banker Full-time Job
Banking BrossardJob Details
Application Deadline:
05/30/2024
Address:
1005 boul du Quartier
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Compensation and Benefits:
$37,500.00 - $69,500.00
Personal Banker
BMO CANADA
Brossard - 499.85kmBanking Full-time
37,500 - 69,500
Learn More
OPH - Knowledge Exchange Specialist Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 31/05/2024
JOB SUMMARY
The mandate of the Quality, Epidemiology, Strategy and Technology (QUEST) Service Area is to play an integral role in supporting and informing all public health programming requirements to ensure the application of effective and evidence-informed public health practices, and that Ottawa Public Health (OPH) programs and services are reflective of local population health needs, and implemented through key partnerships and communication/knowledge exchange modalities. Programs and service areas include: Population Health Assessment, Health Equity, Operational and Strategic Planning, Evaluation and Evidence-Informed Decision Making (EIDM), Research, Epidemiology and Surveillance, Quality Improvement, Knowledge Exchange and Digital Health Strategy and Information Technology Support.
The Knowledge Exchange Specialist is responsible for the initiation, development, implementation, socialization, monitoring and evaluation of the effective use of Evidence and EIDM processes at OPH. As a Knowledge Exchange Specialist for Evidence, you will be responsible for the initiation, coordination, and support for a renewed Evidence Committee within OPH. In addition, the Knowledge Exchange Specialist will be responsible for implementing strategic and operational activities for the Research Support Team who facilitate, oversee, monitor, and report on OPH research activities.
Leveraging leadership skills, The Knowledge Exchange Specialist will advance tools and best practices that facilitate evidence generation, EIDM, standard approach to evaluation and applicable knowledge exchange within OPH and between OPH and partners. A key role will be to work collaboratively to build organizational capacity and fulfill the strategic commitment of applying the best available evidence to positively impact our community and improve our work.
EDUCATION AND EXPERIENCE
Completion of Master’s degree in health sciences or a related field.
Minimum of 3 years of related experience working in the field of knowledge exchange in public health and/or with health care partners.
KNOWLEDGE
- Knowledge exchange methods and best practices
- Evaluation and research methodologies
- Project management methodologies and new practices
- Local health systems and key partners
- Critical appraisal methodologies
- Experience using Word, Excel, PowerPoint, Access and other software packages
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Excellent written and oral communication
- Ability to manage competing priorities
- Ability to influence higher level managers and peers
- Demonstrated initiative and creativity
- Self-starter
- Able to work independently and take direction from various sources
- Demonstrated collegiality and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
OPH - Knowledge Exchange Specialist
City Of Ottawa
Ottawa - 336.45kmMedical & Healthcare Full-time
87,068.80 - 105,951.30
Learn More
Operations Worker Full-time Job
Maintenance & Repair OttawaJob Details
Engineering Services contributes to the overall City’s purpose by providing many services and public works facilities. Street Operations Workers maintain and construct City streets, lanes and sidewalks.
Specific Duties & Responsibilities
Operations workers perform general construction tasks such as concrete finishing, form setting, boulevard restoration, drain tile installation, asphalt raking and conduit installation. Operations workers also perform maintenance tasks such as pressure washing, bridge painting and pothole repair. The work is performed outdoors, in all weather conditions and is physically demanding. Functional and or physical assessment related to the bona fide position requirements may be required. Successful candidates are required to be fit tested annually, carry, maintain and wear respirators as operationally required. Jewelry, long hair and facial hair may impede a complete seal of a respirator and will need to be adjusted or removed to ensure a seal can be achieved.
Street Operations functions 365 days per year. Successful candidates must be able to work Monday to Friday from 7:00am to 3:30pm and may be required to adjust shifts as operationally required.
Qualifications
Education and Experience:
- Up to completion of high school and some laboring experience in construction.
- Experience working in roles requiring learning new skills, procedures and processes.
- Experience working with asphalt and/or concrete is an asset.
- Experience with bridge maintenance activities and working from heights is an asset.
Knowledge, Skills and Abilities:
- Knowledge of safe work procedures.
- Sound knowledge of the tools, material and equipment used in the work.
- Some knowledge of construction and maintenance tasks.
- Some knowledge of the functions of Street Operations and the established practices in carrying out the work.
- Sufficient physical strength, stamina and coordination to perform heavy physical labor.
- Ability to lift, push and pull heavy objects.
- Ability to walk or stand continuously with frequent bending or twisting.
- Ability to work close to moving machinery and in high traffic areas.
- Ability to work on ladders, elevated areas, confined spaces, and/or uneven surfaces.
- Ability to work outside in all weather conditions.
- Ability to use a variety of tools and equipment.
- Ability to exercise some independence of judgment and action in the routine or simple aspects of the work.
- Ability to courteously answer questions and deal with the public.
Driver’s License and Record Checks:
- A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record
- 5 years accumulation of no more than 9 points, not in excess of 3 points per single year
- 3 years accumulation of no more than 1 preventable work related driving or equipment operating accident in any single year
- Employees who do not demonstrate a satisfactory driving record will have their application reviewed in more detail
- Candidates must attach the following to be considered:
- Commercial Driving Records Abstract (N Print) for the past 5 years (no more than 14 days prior to this posting)
- Insurance and Claims History for the past 5 years (no more than 14 days prior to this posting)
Business Unit/Department: Engineering Services (1300)
Affiliation: CUPE 1004 N/Pks
Employment Type: Regular Full Time
Position Start Date: July, 2024
Salary Information: Pay Grade GR-310: $33.06 per hour
Number of Positions: 20
Application Close: May 26, 2024
Operations Worker
City Of Ottawa
Ottawa - 336.45kmMaintenance & Repair Full-time
33.06
Learn More
GIS Specialist, IT Full-time Job
IT & Telecoms MississaugaJob Details
Closing Date: 05/31/2024
Job Summary
The City of Mississauga is looking for dynamic and eager GIS professionals to join our GIS team that is fast establishing itself as leaders in GIS, Data Analytics and 3D Visualization. We are a data-rich organization and are interested in a candidate who can leverage this data effectively in both 2D and 3D. The successful candidate must enjoy the challenge of utilizing the ESRI platform to conduct GIS analysis, analytics, data collection, data management and visualization that helps staff and the public make better-informed decisions. The candidate must be well-versed in the use of ESRI products and should have a strong understanding of GIS concepts. Additionally, they must provide excellence in customer service by identifying the problem, capturing business requirements, applying strong client relationship building techniques, and time management skills to provide effective GIS solutions that meet the needs of the client.
Duties and Responsibilities
Under the supervision of a Geospatial Solutions Supervisor, the successful candidate will:
- Provide advanced spatial analysis and operational dashboards for the purposes of making calculations and models about space, spatial patterns and spatial relationships using the ESRI suite of products.
- Creation of web map services and map applications using the ESRI suite of tools to visualize clients’ data and improve their understanding of the data.
- Create 3D representations/scenes of buildings and study areas within the city using ArcGIS Pro and the City’s terrain, planimetric and aerial imagery datasets.
- Coordinate, create and maintain all facets of applicable GIS datasets and processes, including geodatabases and associated database tables, the functional guidance of staff and the creation of applicable documentation including work flows, processes and datasets.
- Employ quality assurance and control practices in the creation and maintenance of spatial data to comply with the City’s spatial data standards.
- Develop relationships and understanding of internal clients’ business needs.
- Document standards, processes, and timelines to build an internal knowledge base, creation and maintenance of metadata, and support transparency in how spatial analysis is conducted.
- Prepare/issue status reports for clients and supervisors.
- Maintain and build upon expertise with current releases of the ArcGIS Enterprise platform.
- Be an ambassador for a data-driven culture and participate in team training, communications and GIS-related events.
- Perform other related duties as required, consistent with the classification.
Skills and Qualifications
- Undergraduate Degree and a Certificate or Diploma in Geographic Information Systems (GIS) or related discipline.
- Minimum of 3-5 years with ArcGIS Pro and the suite of ESRI products.
- Experience in the development of 3D models and advanced spatial analysis is a definite asset.
- Experience in either Planning, Public Works, Transportation, Asset Management, Emergency Management and Community Services is a definite asset
- OLS (Ontario Land Surveyor), or GISP, or PMP accreditation is an asset.
- Understanding and experience working with development site plans, design drawings, digital terrain models, LiDAR and aerial imagery.
- Ability to manage time and balance multiple projects or tasks at once is required.
- Ability to effectively troubleshoot technical and data-related issues is essential.
- Proven ability to learn new GIS skills and continuously develop capabilities.
- Customer Service-focused with good interpersonal, communication and organizational skills. Attention to detail and consistency in maintaining quality standards is important and must respond to deadlines effectively.
- Ability to provide GIS consultation and advice at a professional level.
- The successful candidate must be dynamic and flexible, and able to meet demanding client needs.
GIS Specialist, IT
City Of Mississauga
Mississauga - 49.13kmIT & Telecoms Full-time
67,068 - 89,424
Learn More
Records Centre Clerk Full-time Job
Administrative Jobs MississaugaJob Details
Closing Date: 06/01/2024
Under the general supervision of the Supervisor, Records Services the successful candidate will be required to follow procedures and use the records management system to retrieve records; meet required time frames for delivery; re-file returned records; accurately process records for destruction and accessions into the Records Centre; deliver to and pick up records from departments. Be proactively involved in the Records Program with emphases on the Records Centre processes. Ensure the Corporation Records Management program is in compliance with City of Mississauga standards and best practices are being met. This role is expected to be onsite 5 days per week as it is not a hybrid position.
Duties and Responsibilities
- Assist with controlling the storage and management of records in the Records Centre.
- Accurately perform the retrieval and refile of records.
- Accurately and safely perform the deliveries and pick up of records.
- Ensure all tasks and workflows are followed with accuracy and to expected standards and procedures.
- Verify with accuracy the box contents for records for accessions and destructions.
- Repairing/replacing damaged boxes or labels.
- Monitoring and tracking Records Centre activities and updating SharePoint team sites.
- Utilizing the Records Management system to fulfill required Records Centre functions.
- Upkeep, maintain and safeguard the Records Centre including cleanliness, managing access, and health and safety.
- Respond to requests and provide support to fellow Records staff.
- Perform other duties as assigned.
Skills and Qualifications
- Minimum Grade 12 education.
- A valid Ontario “G” licence with clean driver’s abstract.
- Completed courses related to records management preferred.
- Knowledge of Records Management principles including records retention scheduling.
- 12 months previous experience working in a document management/record keeping capacity.
- Knowledge of relevant safety procedures and regulations and the ability to adhere to safe work practices that apply in a warehouse setting and handle equipment such as manual pallet trucks and mobile step ladders e.g. follow proper box lifting practices, moving boxes on ladders at heights up to 3.6 metres (12 ft) and wearing required personal protective equipment.
- Familiarity with office procedures and practices, including the use of bar-code reading equipment.
Records Centre Clerk
City Of Mississauga
Mississauga - 49.13kmAdministrative Jobs Full-time
51,800 - 69,067
Learn More
Retail Sales Associate Full-time Job
Sales & Retail BrossardJob Details
If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.
The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers. We’re proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.
Responsibilities / Job Description
Bring your personality to the job
• You love helping people find the products that will make their lives better
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours
Build great customer experiences that keep customers coming back to our stores
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Retail Stores
Job Location: Canada : Quebec : Brossard
Application Deadline: 05/29/2024
Retail Sales Associate
Bell Canada
Brossard - 499.85kmSales & Retail Full-time
Learn More
Truck Mechanic Assistant Full-time Job
Maintenance & Repair Downsview-Roding-CFBJob Details
Cintas is seeking a Truck Mechanic Assistant to help manage the safety and efficiency of the location's vehicle fleet. At Cintas, we pride ourselves on the professional appearance and maintenance of our fleet and on providing vehicle safety for our team of Route Drivers. The Truck Mechanic Assistant will move trucks at the facility or vendor. Responsibilities include assisting in providing on-site repair of company vans and gasoline and diesel trucks, to include: oil and fluid changes, tune-ups, state and Department of Transportation compliance inspections and major service repairs.
Skills/Qualifications
Required
Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:
- Possess a valid driver's license in good standing
Preferred
- High School Diploma/GED
- Availability to start within two weeks after offer made/accepted
Our employee-partners enjoy:
- Competitive Pay
- Weekly Pay Cheques
- RRSP and DPSP Contribution
- Medical, Dental & Vision Insurance Package
- Disability & Life Insurance Package
- Paid Vacation & Holidays
- Career Advancement Opportunities
Truck Mechanic Assistant
Cintas Corporation
Downsview-Roding-CFB - 30.07kmMaintenance & Repair Full-time
Learn More
Bilingual Customer Inquiries Clerk Full-time Job
Customer Service MississaugaJob Details
Closing Date: 05/22/2024
Job Summary
This position involves responding to customer inquiries in English/French via telephone and email, inputting handwritten tickets into the system, handling payment processing, and providing administrative assistance to the Parking Enforcement team.
Duties and Responsibilities
The chosen candidate, reporting to the Manager of Office Services, will undertake the following responsibilities:
- Address customer inquiries in English/French via telephone and email concerning parking enforcement services and programs.
- Handle and resolve service requests received through the City’s 311 Call Centre.
- Conduct research and draft written correspondence in English/French regarding parking enforcement matters received by email, mail, or Council offices.
- Input and scan handwritten parking tickets within specified deadlines.
- Process payments by cheque or debit/credit card in adherence to City policies and procedures.
- Compile the department’s payments for the daily deposit, ensuring the accuracy of all deposited amounts.
- Engage in essential administrative cross-training and business continuity practices to uphold Office Services Unit policies, procedures, and services.
- Coordinate registration for the private security officer training program.
- Support and contribute to continuous improvement initiatives.
- Perform other duties as assigned.
Skills and Qualifications
- College diploma or university degree with 2-5 years of relevant experience or equivalent combination of related experience and education is required.
- 2-5 years of exceptional customer service and communication skills essential for resolving issues and educating the public on parking-related matters is required.
- Proficiency in both oral and written French language skills is required.
- Demonstrated ability to accept and reconcile payments via debit and credit, including daily balancing and reconciliation is required.
- Proficiency in using automated cash processing machinery (Point of Sale) is required.
- Typing speed of 60 words per minute with 95% accuracy is required.
- Ability to maintain composure, confidentiality, and perform well under pressure, particularly when dealing with difficult customers.
- Strong computer skills, including proficiency with MS Office applications (Outlook, Word, Excel); familiarity with Infor software is an asset.
- Knowledge of the City's parking enforcement by-laws and the Provincial Offences Act is advantageous.
Bilingual Customer Inquiries Clerk
City Of Mississauga
Mississauga - 49.13kmCustomer Service Full-time
51,800 - 69,067
Learn More
IT Technician Temporary Job
IT & Telecoms MississaugaJob Details
Closing Date: 05/27/2024
Job Summary
Responsible for servicing and maintaining equipment in all City Facilities including but not limited to City Hall, Libraries and Community Centres.
Duties and Responsibilities
- Act as a technical resource on computer technologies for projects with internal/external technical support staff as required.
- Provide application support and provide training as required.
- Analyze support statistics and maintain service standards.
- Create and maintain technical documentation for internal knowledge base
- Accountable for inventory counts which include
- Update monitoring software
- Prioritize and manage workload
- Identify network requirements; meet with clients to clarify project scope.
- Develop plans and schedules for network programming or hardware changes or upgrades
- Perform evaluations on systems and provide supporting documentation
- Plan, consult clients and communicate upgrades and any network service interruption
- Build and strengthen client relationships by using communication channels to provide constructive feedback
- Accountable for inventory counts which includes reconciling, investigating and correcting any inventory discrepancies
- Fix technical issues as they arise during live meetings and events
- Maintain all equipment and PC’s
- Schedule vendors for equipment repairs/replacements
- Make site visits and repair equipment in community centres, libraries and sports facilities across the City of Mississauga
- Analyze if equipment needs to be repaired or replaced
Skills and Qualifications
- Post-secondary education in computer science, network administration, engineering, electronics or related discipline
- Required to travel from various sites across the City of Mississauga
- 3 to 5 years’ experience in a relevant field
- Excellent communication, organization and administrative skills with a strong customer focus
- Familiarity with a wide variety of software including Microsoft Windows, Office Suite, Adobe, etc.
- A Criminal Record search acceptable to the City of Mississauga
- May require lifting of supplies/equipment up to 50 lbs. Prolonged exposure to computer keyboards and screens
- Primarily office environment with frequent site visits
IT Technician
City Of Mississauga
Mississauga - 49.13kmIT & Telecoms Temporary
36.85 - 49.13
Learn More
Customer Service Representative Temporary Job
Customer Service MississaugaJob Details
Under the supervision of Supervisor, Permit Administration Services, the Customer Service Representative receives and processes permit applications and payments following relevant City policies. The position also provides information to staff and customers, provides back up and support to other team members, attends meetings and contributes to the efficiencies of the Technical Services section.
Duties and Responsibilities
Reporting to the Supervisor, Permit Administration Services, the successful candidate will bring value to the (PAS) team through efficiently completing permit administration processes, payments, and delivery of services.
• Responds to e-mail, telephone; provides guidance and answers questions regarding PAS related processes, counter services, and refers inquiries to the appropriate City sections or staff for assistance
• Receives permits applications and ensures that all required application information and associated documentation is submitted and correct
• Enters and processes permit applications in an enterprise system accurately and in a timely manner
• Tracks permit application progress, enters updated information and processes the permits
• Advises applicants of the status of their permit application and the required fees and/or security deposits payments
• Receives and processes payments and deposits, including Letters of Credit ensuring compliance with Cash Handling Policies
• Assigns correct GL accounts to payments and issues receipts
• Ensures the safe keeping of funds and sensitive information and maintains records
• Assists with the reconciliation of daily revenues and bank deposits
• Interacts and collaborates with other divisions and sections regarding permit process, fee payments, security deposits and other counter services
• Attends and participates in team meetings and other meetings and keeps up to date with changes procedures
• Performs other duties as assigned
Skills and Qualifications
• Post-secondary education in Business Administration or a related field
• Minimum 3 years of counter/customer service experience dealing with permits and/or payments
• Excellent interpersonal and customer service skills along with demonstrated commitment to service excellence, quality and client communication
• Experience in cash handling procedures, including reconciling daily cash and Point of Sales transactions and preparation of bank deposits
• Strong attention to detail and math skills are required to ensure correct payments are processed and allocated to the appropriate account numbers
• Excellent verbal and written communications skills with the ability to explain complex procedures to customers and others
• Strong computer skills with proficiency with Excel, SQL, Word, powerpoint, and an understanding of database systems
• Proficient with Infor Public Sector Enterprise System
• Able to deal with irate/difficult customers as well as stressful and unpredictable situations
• Ability to work well under pressure and prioritize what needs to be done
• Able to adapt to changing priorities and be able to multitask on a regular basis
• Strong organizational and interpersonal skills combined with the ability to work productively and collaboratively with the immediate team, staff, residents, contractors and external agencies
• Ability to work independently with minimal supervision as well as work collaboratively in a team environment
• Must exercise tact and diplomacy, and maintain a high standard of confidentiality with sensitive information
Customer Service Representative
City Of Mississauga
Mississauga - 49.13kmCustomer Service Temporary
28.46 - 37.95
Learn More