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Everyday flexibility. Hybrid work environments. Collaborative connection.

CWB Corporate

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

The opportunity

The Service Desk Analyst delivers high quality technical support and customer service to internal stakeholders across CWB Financial Group, ensuring their IT-related issues are resolved promptly and effectively.  By managing and resolving Incidents, processing Service Requests, and providing expert guidance, they aim to maintain high levels of user satisfaction and operational efficiency, enabling seamless and productive use of technology within the organization.

Specific Accountabilities

Accountability #1 – Client Support

• Incident Management

  • Logging, categorizing, and prioritizing Incidents reported by Client Partners.

  • Diagnosing and resolving technical issues and/or updating client partners within agreed time frames.

  • Triaging unresolved incidents to appropriate support teams.

• Service Request Management

  • Fulfilling Service Requests such as access provisioning, access deprovisioning, software installs, etc.

  • Ensuring Service Requests are fulfilled and communicated within established timelines.

• Communication

  • Receive and process contacts from Client Partners  through various methods: phone, self-serve, email, chat, etc.

  • Keeping Client Partners informed about the status and progress of their Incidents and Service Requests.

  • Interpreting and translating customer concerns and requests for IS teams and technical outcomes into laymen speak for Client Partners.

  • Providing clear and concise instructions to users for troubleshooting and resolving issues.

  • Initiating and communicating updates to Major Incidents to IS and/or Client Partners.

• Documentation

  • Maintaining accurate records of Incidents, Service Requests, and outcomes in ServiceNow

  • Creating and updating knowledge base articles, intranet pages and support documentation.

• Problem Management Support

  • Identifying and documenting recurring issues within Problem Management for root cause investigation.

  • Assisting in the investigation and analysis of underlying problems.

• User Training and Support

  • Educating Client Partners on best practices for using IT systems and software.

• Compliance and Security

  • Adhering to IS policies, procedures and security protocols. 

  • Ensuring compliance with data protection and privacy regulations.

• Customer Service

  • Delivering excellence customer service and maintaining a professional demeanor.

  • Ensuring user satisfaction and addressing any concerns or complaints.

Accountability 2 – Process Development and Improvement

• Continuous Improvement

  • Recommend improvements to existing processes and procedures to increased efficiencies, improve turn-around time of Client Partner contacts or prevent Incidents.

  • Participate in process improvement initiatives.

  • Provide feedback on tools, processes and procedures to enhance service quality.

• Learn and support new or changing services transitioned to operations.

Accountability #3 – People

• Inspire trust by being open, honest and direct in communication meeting commitments and behaving ethically in all dealings

• Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute and excel

• Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment

• Accept responsibility and accountability for actions and results

• Make decisions guided by common sense and sound business judgement

• Prepare and regularly review annual goals and career development plan with manager/supervisor

• Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions.

Skills and competencies that will take you further

Professional Knowledge (Education & Technical Knowledge)

• University Degree\Community College diploma in Information Technology and/or Business Administration.

• ITIL Foundations Certificate considered an asset.

Professional Experience (Practical Experience)

• 1+ years of IS/IT work experience and related study in a client service or service desk environment, with an understanding of the various functions of an IT department.

• Experience with ITSM tools, Microsoft Entra ID (Azure Active Directory), Microsoft 365 Administration, Microsoft System Center Configuration Manager (SCCM), Citrix, and VPN.

Professional Competencies

• Ability to prioritize and manage a large number of tasks simultaneously.

• Excellent written and oral communication skills to communicate with both technical and business team members/stakeholders.

• Strong focus on customer service with a patient, positive and customer friendly attitude.

• Ability to understand and accurately interpret the meaning, purpose impact and urgency of issues and requests reported by Client Partners

• Ability to remain calm in high-pressure situations and deescalate.

• Strong analytical and problem-solving skills.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

Closing Date:

* Position closes at 12:01am on the close date identified below.

07/1/2024

Everyday flexibility. Collaborative Connections

CWB is a bank built for business owners

Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us

The opportunity

Acting as a strategic partner to Account Managers to build, grow and maintain profitable, long-lasting, and genuine relationships with CWB clients. The Banking Officer will provide knowledge, courteous & efficient delivery of CWBs’ products & services (opening of accounts, sale of retirement and investment products, completion of personal lending account reviews, etc.) enhancing current client relationships by utilizing discovery questions to deliver a full-service solution.

Areas of focus

Customer Service. Sales. Financial knowledge sharing. Process & operations. Reporting

• Applying your administrative expertise and testing your accuracy while initiating large volumes of personal banking products, handling document control and inputting data.

• Proactively identifying and anticipating client needs to uncover opportunities to be crucial to their financial success.

• Using customer insights to drive and guide your prioritization and handling of critical, timely documentation and report production.

• Exercising your financial smarts – helping clients understand banking products in a way that promotes client engagement and true comprehension.

• Learning and expanding your knowledge in a way that contributes to your branch’s success.

• Spreading positive vibes and collaborating with a team you’re proud to be a part of.

Know-how & motivation

You’ve spent 3 years in a banking environment or have equivalent experience, have a strong understanding of banking products & services, and genuinely want to learn & grow your financial career.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 
• Everyday flexibility 
• Generous company-funded health coverage 
• Health care spending account 
• A flexible wellness program 
• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 
• Mentorship 
• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

Closing Date:

* Position closes at 12:01am on the close date identified below.

06/24/2024

Location: Vancouver, BC, Edmonton, AB, Calgary, AB, Winnipeg, MB, Toronto, ON

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

The opportunity

We are seeking a practiced HR professional to join our People & Culture team as an HR Business Advisor. In our fast-paced environment, you will act as a strategic partner to our HR Business Partner team in many areas such as workforce planning, talent management, employee relations, compensation, workforce culture, and HR program development and support. Your role will also involve supporting and implementing employee relations, human resources and talent management policies, programs, and practices. We are proud of the crucial role we play in ensuring the continued support and success of internal clients within CWB Financial Group.

Areas of focus

Resource to leaders & employees

• In consultation with the HR Business Partners or AVP, HR Business Partnerships, provide guidance, counsel, direction and advice to leaders and employees on HR matters.

• Provide advice and guidance to managers on the interpretation and implementation of policies.

• Support the HR Business Partners or AVP, HR Business Partnerships to provide managers advice in coaching, performance management and evaluation of employees.

• Ensures any talent development strategy is embedded in talent discussions and progression with business leaders.

• Listen to and resolve, with assistance from the HR Business Partners or AVP, HR Business Partnerships, employee concerns and feedback, and be an ‘advocate’ for the employee.

• Partner with HR Business Partners or AVP, HR Business Partnerships and business leaders on workforce initiatives related to strategic plan and budget.

• Ensures business leaders areas are educated on legislation and CWB policies in accordance with all compensation aspects (OT, Hours of work, STIP structure, etc.) by consulting with HR Business Partners or AVP, HR Business Partnerships.

• Understand and apply knowledge of all policy and procedures, developing judgement to adapt these to achieve the desired outcome.

• Through consultation with HR Business Partners or AVP, HR Business Partnerships advise business leaders on compensation and incentive decisions using analysis of role, performance, market, & internal structure, supporting the pay review process.

• Incorporate ROI in HR with solutions for client and operational strategy.

Supporting HR & business initiatives 

• In support of the HR Business Partners and AVP, HR Business Partnerships:

  • Employee Relations –Works with leaders to proactively resolve employee relations issues, conducts investigations and makes recommendations for resolution; document disciplinary actions and makes recommendation for performance improvement; actively involved in employee terminations

  • Workforce Planning – responsibility of ensuring that it plans adequately for all the organization’s future engagements and business needs

  • Compensation – Assisting hiring managers with the writing and updating of job descriptions and maintaining them annually; maintaining internal hierarchy with regards to pay; making recommendations with regards to pay, merit increases, salary structure maintenance, etc.; making sure that the organization is compliant with the various wage and hour laws; implementing and maintaining a creative performance evaluation system for all employees

  • Workforce Culture – support the business in HR Engagement initiatives; promotes an inclusive workplace; demonstrate and promote CWB values; drive, influence, advise and support the culture and people aspects of organizational change

  • HR Programs Development & Support - Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures; consult and deliver new/amended policies and procedures into the organization

Successful incumbent

Education

• Post-secondary education (degree or diploma in Human Resources) and industry related courses/programs in employee relations and talent acquisition

Professional Experience

• Minimum of 3-5 years of experience as a HR experience

• Attributes include an understanding of talent acquisition processes, facilitation and project management.

• Experience in working with stakeholders across the business.

• Strong knowledge of Microsoft Office (Word, Excel, Power Point, Outlook, etc.); knowledge and experience with an HRIS system is desirable.

Personal Competencies

• Excellent communication skills, both written and verbal

• Ability to maintain a high level of confidentiality.

• Strong interpersonal and collaboration skills with the ability to build sustaining relationships with client groups

• Excellent presentation skills.

• Ability and willingness to travel for work.

• The incumbent requires significant communication skills, good judgement and the ability to influence management. 

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

#LI-BS1

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Reporting to the Service Administration Supervisor, the Service Administration Advisor is responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order activities.

As the Service Administration Advisor – you will track and provide updates on Maintenance Work Order progress from creation of the service request form, through repair execution to final review activities leading to Work Order closure.

We are seeking individuals who understand the value of customer relationships and providing customer centric solutions.

We look forward to you joining our team!

Job Description:

• Responsible for Service Request process including: account verification, credit approval, review & application of marketing programs, compile product service history, service letters, and Dealer Product Support results
• Verify that Service Request provides clarity to align scope / budget and schedule agreed to in quote
• Provide visibility to any threats or risk to Finning discovered while researching service history, nature of repair, or other factors that disclose a potential of risk to the business; create visibility during repair execution and participate in applicable Key Stakeholder conversations
• Attend Scheduling and PRE/ MID / POST Job meetings, capture action items, document smart action plans and update commitment dates
• Identify & communicate risks such as bid variance, rework, and threats to commitment dates
• Understand & coordinate site training & site access clearances for Finning Service Technicians as required
• Communicate any deficiencies (Labour, 3rd party billing, check sheets, service reports, parts returns / core credits) and follow up on completion
• Initiate closure documentation and job closure activities as per checklist ensuring that the Work Order is complete

Qualifications:

• Degree or Diploma with focus on Business, Accounting or Administrative preferred
• Solid understanding of project management:  scope, schedule, budget, risk, communication, change management and stakeholder management
• Excellent communication skills, both verbal and written
• Service-oriented mindset, attention to detail and the ability to adjust priorities to match urgency
• Knowledge of document control, billing, repair, and work order processes is beneficial
• Performing a similar role in a Dealership or Coordination Role in Construction / Oilfield / Forestry / Marine or Site / Field Administrator is an asset

Note:

• This position is based out of our Red Deer location
• Permanent, full-time role
• Competitive salary, pension, and benefits
• Employee Share Purchase Plan and RRSP options
• Paid vacation

Saputo Dairy Products Canada is seeking a dynamic Distribution Manager to join the team. The Distribution Manager will report directly to the Director of Warehouse & Distribution.  The successful incumbent will have a continuous improvement focus to ensure we continually meet and exceed our customer’s needs, while managing all costs within budget.

Salary:

$120,415 – $150,520

We support and take care of our employees and their families by offering :

• Vacation upon hire
• Generous and complete benefit coverage with group insurance
• Group retirement plan with employer contribution
• Telemedicine and assistance program for employees and their families
• Employee Share Ownership Plan with an employer match
• Paid Parental Leave program
• Paid time off: Sick days, floater days and volunteer day off
• Opportunity to contribute to a collective RRSP & TFSA
• Training and development programs
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
• Organized activities for employees and their families  
• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Using positive coaching and communication skills, manage the performance of the Distribution Team and all key stakeholders to meet regional objectives aligned with Saputo Canada’s national vision.
• Build and foster positive relationships with Long Haul Operators and Route Distributor Operators (RDO). Including participating in the negotiation of contracts with our RDOs.
• Work with cross functional partners to optimize distribution initiatives with the goal of cost reduction and improving service levels.
• Establish annual business plans, metrics and budget, while focusing on efficiency and reducing operating costs in our distribution network.
• With a continuous improvement focus, develop, lead, and execute best practice initiatives and projects directed at optimizing the Supply Chain network. Key focus will be on improving efficiencies with the Direct Store Delivery, Long Haul Operator and/or Route Distributor Operator network.
• Apply working knowledge of distribution related technology and software, to drive and implement best practice.
• Ensure Health & Safety, Food Safety is a key focus, while promoting Saputo’s Culture and values.
• Perform other duties as required.

You are best suited for the role if you have the following qualifications:

• Minimum 8 -10 years’ experience as a Distribution Manager or Director in a high-volume environment, preferably in a Food/Packaged Goods Company in a multi-channel distribution environment.
• Working knowledge pertaining to Transport, Direct Store Delivery, Long Haul Operations and Route Distributor Owner operations.
• Bachelor’s degree in business administration, Supply Chain, Logistics or in a relevant field.
• Experience with an SAP environment.
• Proven experience in leading a team, with sound communication and interpersonal skills.
• Strong problem-solving skills and proven ability to gather and analyze data and work with financials.
• Proficient in MS-Word, Excel and Power point.
• Background in continuous improvement such as Six Sigma. Performance metrics is an asset.
• Available to travel to any of Saputo’s SK, MB and NWON locations and work all shifts as required.

Saputo welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management. 

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the Advisor team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication in

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

204 1 AVE S:LETHBRIDGE

LETHBRIDGE

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-06-14

2024-06-28

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 11801 100th St., Unit 134 (5685), Grande Prairie, AB
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 309792

We are seeking a dynamic and charismatic FT Announcer to join SONiC 1029 as a part of the cast on the top-rated Garner Andrews Show in Edmonton, AB. This role requires a passion for current events, music, and community engagement, along with excellent communication skills and a captivating on-air presence. 
 

What you will do: 

• Prepare on-brand, entertaining and demographic appropriate content for on-air and online.   

• Host, write, and produce “5 Things You Need to Know” news segments at 6am, 7am and 8am.  

• Deliver updated weather forecasts and traffic reports throughout the show.  

• Develop and prepare content for on-air segments, interviews, and features. 

• Conduct interviews with guests, celebrities, experts, and community members. 

• Manage social media platforms while on-air with original content.  

• Participate in promotional events, remote broadcasts, and station-sponsored activities. 

• Source and edit audio and produce and post daily podcast.  

• Source and edit audio and produce and upload daily “Best Of” show. 

• Source and edit audio for morning show imaging & production.    

• Voice track or cover other shifts as necessary 

• Execute any contesting and branded content     

• Perform commercial narration for production purposes as required 

• Other duties as assigned by the Content Director 
   

What you will bring:

• Degree in Broadcasting, Communications, Journalism, or related field (preferred).

• Previous experience in radio broadcasting, announcing, or hosting and ability to entertain an audience.

• Maintain a professional and engaging on-air persona, reflecting the station's brand and values. 

• Ability to communicate effectively in all settings (including in person, on the phone, on social media, etc.)

• A passion for music, entertainment, current events, and community engagement.

• Knowledge of broadcast equipment such as WideOrbit, Adobe Audition, and production techniques. 

• Superior organizational and interpersonal skills.

• Ability to work independently and as part of a team. 

• Work closely with producers, engineers, and fellow on-air talent, to keep things running smoothly and ensure our broadcasts are top quality. 

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 5915 Gateway Boulevard (218), Edmonton, AB
Travel Requirements: None
Posting Category/Function: Broadcasting & On-Air Talent
Requisition ID: 309604

You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs within the South Zone. The Scheduler will use the Environment for Scheduling Personnel (ESP) scheduling application program and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient focused mindset. Schedulers will be assigned to support South Zone. Staff work at the Staffing Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

This position is funded by the Canada Summer Jobs Grant which restricts eligibility to only applicants between the ages of 15 and 30 AND either Canadian citizens, permanent residents, or persons to whom refugee protection have been conferred under the Immigration and Refugee Protection Act at the time of hire.

Description:

As a Maintenance Worker I, you may perform routine tasks related to grounds keeping and facility maintenance. Working independently and/or as part of team, you may maintain lawns, flowerbeds, trees and shrubs, collect and dispose garbage, remove snow and ice, spread salt and sand, clean mechanical rooms and shop areas, and assist tradespeople and other maintenance staff as needed.