The Role

The Senior Telecommunications & Contact Centre Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

Some of the Key Accountabilities include:

• Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
• Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
• Assist the contact center team on Genesys platform (pure connect on premises and cloud)
• Good experience with Microsoft Teams
• Administer and Document Skype for Business Enterprise Voice platform and Response Groups
• Administer, configure and document Skype call recording and Teams call recording platforms
• Administer, configure, upgrade, document and maintain Fax over IP solution
• Document and maintain Digital Signage and Contact Center Readerboard solution
• Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
• Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
• Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
• Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
• Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
• Provide support to IT Development initiatives in matters relating to Telecommunications
• Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
• Assist in the planning and implementation stages of relevant Telecommunication projects
• Executive support for Tangerine departments in their individual communication events when required
• Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
• Maintain and Monitor SIP Trunk and PRI circuits
• Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
• Deploy, support and prepare documentation for Poly meeting room solution
• Should be able to work on site at least 3 days per week

What You Will Bring to Succeed:

• University or College Degree in Computer/Electrical Engineering or related subject
• Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
• Experience with the Genesys Contact Centre Platform
• Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
• Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
• Planning and configuration of Skype for Business phones experience
• Configure, deploy and manage MS Teams devices experience
• MS Teams Telephony experience
• Voice call recording and call routing, Digital Signage and Content display experience
• Networking and VOIP technologies, Hands-on experience with SIP solutions experience
• Migration experience from Skype to Teams is nice to have

The team:

Our Tangerine Cloud Operation Team is responsible for building and operating Cloud based solutions (on-premise & Public Cloud), supporting Tangerine’s 24x7 internal and client-facing applications.

The role:

Reporting to the Director, Infrastructure, you will administer the Operation of Tangerine’s cloud platform; develop & implement standardized Operational practices and ensure that applications and services are deployed in accordance with such practices.

You will be a part of a dedicated team of Cloud Operation professionals in a flexible working environment, including flexible opportunities to work both remotely and in an office location.

In this role, you will be expected to provide rotational 24x7, on-call support & rotational after-hours project deployments in the evenings or weekends.

Is this role right for you?

• You are eager to explore emerging technologies in Cloud and Kubernetes space that relate to Tangerine’s needs and implement those technologies in Hybrid environments.
• You can work to support all (both Production and non-Production) Cloud platform environments and applications.
• You are ready to install, configure, upgrade, capacity plan, optimize, operate, and troubleshoot Services and Applications on Kubernetes clusters (on premise/Cloud).
• You are keen to establish and maintain High Availability, Business Continuity, and Disaster Recovery processes for supported platforms and applications.
• You thrive at ensuring that the systems and platforms under your care are safe and security compliant to safeguard the trust of your clients.
• You excel at identifying opportunities to automate processes and implement best practices.
• You take pride in your depth of knowledge and experience with configuring, installing, and operating the Kubernetes platform.
• You are motivated to ensure that platforms and applications under your care are optimized for performance and Operational resilience.

Do you have the skills that will enable you to succeed in this role?

• You possess solid communication (verbal/written) skills to convey technical information to both technical and non-technical audiences. Furthermore, you also have good interpersonal skills to build relationships with internal and external business partners and vendors.

• You have at least 8+ years of progressive hands-on technical working experience with Operational Support in a real-time client-facing environment.
• You have at least 2+ years of hands-on technical working experience in supporting Cloud Operations (GCP preferred) in real-time Production Environments running business-critical workloads.
• You have at least 3+ years of hands-on technical working experience in supporting real-time Operational Kubernetes environments.
• You must have hands-on technical working experience in the administration and configuration of Anthos on-premise and/or GCP.
• You must have hands-on technical working experience in the administration of Anthos Service Mesh (ASM) and Anthos Config Management (ACM)/Istio.
• You have at least 3+ years of hands-on technical working experience in writing scripts and code to automate processes.
• You have at least 3+ years of hands-on technical working experience with administering Linux and/or UNIX operating systems.
• You have at least 3+ years of hands-on technical working experience in supporting Client-facing real-time business critical systems (e.g., financial services, healthcare, retail).
• You can demonstrate a proven ability to work with and implement DevOps concepts.
• You have hands-on technical working experience in integrating with job scheduling tools in a hybrid cloud environment.
• You possess excellent critical thinking skills and the ability to troubleshoot complex technical issues.
• You can adapt to working in a fast-paced, collaborative team environment.
• You must have attention to detail and a commitment to delivering high-quality results.
• Completion of a post-secondary education in Computer Science, Engineering or in a related technology-based stream.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.

Is this role right for you? In this role you will:

• Maintain a high level of service to clients by ensuring the client’s requests are processed accurately and efficiently
• Sort, scan, and index incoming mail
• Process financial & non-financial mutual fund transactions
• Place outbound calls to resolve issues
• Respond to escalated calls from clients and provide appropriate resolution and knowledge
• Investigate and track system issue and develop workarounds/solutions
• Work with the leader to define and enhance procedures
• Proactively work with the team to provide solutions to problems and potential issues
• Improve service levels by continually reviewing process/procedures and identifying opportunities for enhancements
• Participate in special projects/assignments and perform other duties as required

The Must Haves:

• Completed post-secondary education
• A minimum 2 to 3 years’ experience in a client service or back-office environment
• Knowledge of industry databases (i.e., iFAST, AWD)
• Knowledge of the mutual fund industry & products (funds, account characteristics, industry knowledge)
• Canadian Investment Funds Course is an asset
• Fluent in English and French is an asset

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Strong problem-solving skills
• Strong attention to detail
• Effective verbal & written communication skills
• An ability to prioritize & organize incoming work
• Excellent time management skills
• An ability to work in a fast-paced, constantly changing environment
• An ability to multi-task
• An ability to meet and maintain specified minimum productivity and quality standards
• The ability to maintain good call efficiency while maintaining quality client service

This posting will expire on February 8th.

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world! Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device. 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 1 year to less than 2 years

Work setting: Employer’s home and optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment
Work site environment: Candidates should work in non-smoking and scent free area
Security and safety: Criminal record should checked
Transportation/travel information: Public transportation is available
Weight handling: Up to 9 kg (20 lbs)

Other Requirements:

• The candidate should be able to work with being focused on the client, in a flexible environment, in an organised way and also take initiative
• The candidate should be someone who can judge and also reliable
• The candidate should have efficient interpersonal skills and also an excellent oral communication
• The candidate should be able to supervise and care for multi-aged group of children

Responsibilities:

• The candidate should be able to assume full responsibility for household in absence of parents, maintain a safe and healthy environment in the home and also organize, activities such as games and outings for children
• The candidate should be able to perform light housekeeping and cleaning duties, prepare and serve nutritious meals, prepare infants and children for rest periods, sterilize bottles, prepare formulas and change diapers for infants and also supervise and care for children

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Job Summary:

Reporting to the Program Director of the Transit Expansion Division, the Project Manager will manage and coordinate City activities related to transit expansion. In this role, staff will liaise and facilitate effective communication and coordination between City of Toronto divisions, Metrolinx and other stakeholders for the implementation of the GO Expansion, SmartTrack, Rapid Transit and Subway Programs. This includes working with multi-disciplinary team of internal and external stakeholders to guide planning, design and construction.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Develops, recommends, administers, monitors and reconciles project budgets, and ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Develops and implements project control systems, cost evaluation methodologies, performance evaluation criteria, in accordance with approved corporate policies and guidelines.
• Develops Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing call documents including RFQ, RFP, REOI, and RFI. Acts as liaison between Corporate Purchasing and program staff, undertaking briefings and site inspections during the proposal stage, evaluation of proposals, and recommendation of the selection of consultants for assigned projects, execution of legal agreements and contracts and ongoing contract management with selected vendors.
• Prepares projects reports for Senior Management.
• Leads teams of City staff and stakeholders to implement strategic projects and ensures efficient project delivery, i.e., accommodation plan, projects redevelopment.
• Manages stakeholder engagement with staff of other City divisions, agencies, boards, commissions, community groups, and other levels of governments on projects and policies.
• Provides project management in delivering specialized projects and creates new and innovative approaches for developing and implementing Council directed projects for the Division.
• Provides ongoing jurisdictional research and continuously builds international connections to establish best practices and develop new policies, engagement goals, and systems of accountability and engagement.
• Prepares staff resource requirements, financial resources and operational/logistical scope for projects.
• Ensures projects are managed within assigned timelines undertaking all necessary scheduling control during all phases of the project. Develops updates and maintains detailed schedules using current industry standard software effectively to complete assigned tasks and disseminate findings efficiently.
• Participates as a member of the management team in the development and implementation of policies and procedures as appropriate to the strategic projects delivered by the Division for Senior Management approval.
• Initiates and develops key partnerships, policies and strategic alliances with public and private partners on various initiatives, including mechanisms and systems to coordinate alliances.
• Represents the Division at Community Councils, Standing Committees and meetings with community groups, the public, elected officials and senior staff.
• Prepares reports and makes recommendations to Special Committees, Standing Committees and City Council on matters related to areas of responsibility.
• Negotiates innovative, integrated, and pragmatic solutions to complex project challenges involving multiple stakeholders to achieve the City's objectives.
• Undertakes contractor site briefings and inspections during the tendering phase. Evaluates tender submissions and makes recommendations for award.
• Builds targeted project communication plans and creates outputs to help promote various initiatives.
• Performs record keeping tasks by ensuring the timely and efficient preparation, processing and maintenance of all reports, drawings, tender documentation, designs and records associated with assigned projects.
• Fosters internal teamwork and promotes inter-divisional coordination of efforts and efficiencies.

Key Qualifications:

1. Post-secondary education in Urban Planning, Civil Engineering, Project Management and Business Administration or a closely related field, or an equivalent combination of education and experience.
2. Extensive experience in project management including consultant assignments and construction contracts related to infrastructure projects.
3. Extensive experience in construction management related to infrastructure projects including scope management change, risk mitigation and contract administration.
4. Extensive experience in stakeholder management with a high level of ability to influence and negotiate outcomes effectively with a broad spectrum of diverse stakeholders, while balancing political, community and public interests.
5. Experience working in a provincial on municipal environment, or intergovernmental agency would be considered an asset.
6. Proficiency in conflict resolution in complex, multi-stakeholder situations and a high degree of conceptual ability and capacity to develop creative solutions to complex operation and evaluation problems
7. A high degree of conceptual ability and capacity to develop creative solutions to complex operating and evaluation problems.
8. Political acumen, critical judgement and insight, as well as advanced skills and judgement in public relations, including the ability to negotiate and achieve consensus among parties having different objectives in a complex and sensitive political environment.
9. Ability to lead change, to be flexible, responsive, critical and able to demonstrate new ways to think, act and plan
10. Ability to develop and administrator budgets to ensure unit fiscal accountability and effective use of resources
11. Ability to foster an organizational culture that emphasizes innovation, continuous learning, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
12. Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary environment and to work independently as required.
13. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces. Knowledge and understanding of relevant policies and government legislation including Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Occupational Health and Safety Act, Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
14. Excellent written and verbal communication skills with demonstrated ability to write and present complex information to a variety of audiences including writing reports, briefing notes, fact sheets, Q&A's facilitating working sessions and delivering presentations.
15. Excellent customer service focus, negotiation and interpersonal skills, and the ability to maintain effective stakeholder relationships.
16. Project Management Professional (PMP) certification considered an asset.
17. Lived experience as a member of an Indigenous, Black and/or equity-deserving group is an asset; with a strong understanding of equity, diversity and inclusion obtained through lived experience and demonstrated through daily interactions.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Solid Waste Collection Operator within our Solid Waste Management Services Division.

Major Responsibilities: 

• Operates a wide variety of collection vehicles and equipment independently or with a crew member.
• Moves carts/bags to the truck and uses appropriate mechanisms to dump or manually lift onto the truck.
• Operates mechanical equipment attached to vehicles/equipment in a safe and efficient manner.
• Lifts and loads garbage, recyclable materials, organics, organic yard waste and special pick up items such as household appliances, discarded furniture, wood, carpet and electronics.
• Places empty carts and containers back to the set out location in a tidy manner.
• Assists operator by signaling vehicle which is being maneuvered or backed up when on a two person crew.
• Drives vehicle to designated disposal facilities and unloads all materials in accordance with requirements of facility operator.
• Performs Daily Pre-Trip Inspection Report (Circle Check); identifies and reports vehicle and equipment malfunctions; maintains vehicle and equipment in a clean and tidy condition.
• Completes reports (e.g., Driver’s Collision/Incident Report) related to assigned duties and responsibilities.
• Operates 2-way radio or mobile phone.
• Performs other duties at this wage grade level or lower such as labouring type duties, maintenance and cleaning activities when not operating assigned vehicle or equipment.
• Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and maintain a valid Province of Ontario, Class “D” Driver’s License with “Z” endorsement and must qualify for the City’s equipment operating permits and requirements.
2. Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities or capable of obtaining familiarity of same.
3. Must possess and be able to maintain as appropriate, any valid Province of Ontario requirements to operate mechanized equipment.

You must also have:

• Good driving record and familiarity with location of major city streets.
• May be required to do shift work in conformance with the Collective Agreement.
• Ability to use or learn to use various technical devices related to the position.
• Ability to deal courteously with the public.
• Ability to communicate in relation to their job duties.
• Must be physically capable of performing required duties (accommodation will be provided in all parts of the hiring process as required under the City’s Employment Accommodation Policy and the Joint Modified Work Program in the Collective Agreement) and able to work in all weather conditions.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Reporting to the Lead ERP Application Specialist (Development and Integration), the ERP Application Specialist (SAP Integration and Development) will provide expertise in the analysis, design, development, implementation, and sustainment of SAP solutions. This is also an exciting opportunity for you to contribute to the development of integrated SAP solutions using SAP best practices.  This SAP position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Contributes to the planning and implementing of upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units.
• Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures for these processes.
• Monitors and administers Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI).
• Provides suggestions and advice to management on emerging technology trends and guidance on various Enterprise Applications Systems technology roadmaps.
• Assists other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems Solutions.
• Participates in the planning and developing of short and long term work packages.
• Participates in annual internal and external audit.
• Analyzes the performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
• Provides analysis and input into the work estimates, status reports as required for sponsors, managers and/or senior management team.
• Provides support to implement Enterprise Applications in City's divisions and include projects that affect the entire City operation as well as specific Agencies, Boards and Commissions as required through new implementations or upgrades.
• Ensures corporate standards are maintained in the Enterprise Applications Systems.
• Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
• Provides support in finding solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
• Participates on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
• Provides support in the unit's operations related to Enterprise Applications Systems maintenance.
• Provides support and advises to Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
• Ensures integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
• Analyzes the business needs and identifies best practices by analysis, validation and documentation of the business and system requirements.
• Organizes and assists in workshop creation to formalize designs, modifies and creates business processes that will be used to implement the business transformation solutions.
• Participates in IT initiatives by following the systems development life cycle (SDLC) approach and successfully manages all the phases of initiation, planning, requirements gathering, design, development, testing, implementation and maintenance of the Enterprise applications.

Key Qualifications:

Your application for the role of ERP Application Specialist (SAP Integration and Development) should describe your qualifications as they relate to:

1. Post-secondary education in computer science, or the approved equivalent combination of education and/or experience
2. Extensive experience in ABAP Development (including ABAP Objects). ABAP certification preferred
3. Extensive experience with SAP ECC and or S/4 HANA integration and development
4. Experience with SAP integration methods such as IDOCs, iFlows, and APIs (OData and Webservices)
5. Experience developing business applications using SAP tools such as Fiori, APIs (OData and Webservices) and Workflows
6. Experience designing, documenting, developing, unit testing and performing quality assurance (QA) reviews for repository objects (including enhancements and SAP Interactive Forms by Adobe) using current best practices in ECC, S/4HANA and BTP (Business Application Studio (BAS) and Cloud Integration (CI))
7. Experience using SAP tools such as: SAP Solution Manager (Project Management, Change Management, Service Request, and Incident Management), Jira, Octane, and SAP Quality Center by HP(HPQC)
8. Experience in project methodologies such as: Agile, Waterfall, etc.

You must also have:

• Ability to communicate effectively
• Strong understanding of SAP landscapes as it relates to Change Management using Solution Manager.
• Strong interpersonal skills with demonstrated track record of working effectively with diverse teams.
• Ability to be self-motivated and work with minimal supervision.
• Proven skills to negotiate effective resolution of conflicting business priorities with corporate business clients.
• Strong analytical, problem-solving, listening and interacting skills.
• Demonstrated business acumen to establish and maintain an effective consulting relationship with corporate clients and vendors, with a strong customer service orientation.
• Ability to apply superior time management skills prioritizing concurrent deliverables to meet client demands

Major Responsibilities:

Your primary responsibilities as a Corporate Application Technical Leader (Front-End Developer) will be varied. Specifically, you will:
 

• Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
• Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
• Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
• Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
• Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
• Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
• Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
• Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
• On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
• Applies technical expertise to develop and/or input to procurement and project management documentation.  Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
• Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports.  Audiences include business/project managers, project team members and other orders of government and external parties.
• Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
• Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
• Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
• Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
• Generates the plan and directs the project team in the execution of software upgrade activities.
• Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
• Applies technical expertise to support the development and testing environments of complex computing solutions.

Key Qualifications:

1. Extensive experience working independently with minimal supervision on application architecture and integration as well as managing architecture diagrams, technical documents, risk assessment, digital accessibility compliance, and QA/UAT feedback. 
2. Extensive experience in root cause analysis during unanticipated outages by providing troubleshooting and debugging recommendations and support. 
3. Extensive experience in developing Single Page Application development using HTML5, CSS3, JavaScript, JQuery, Bootstrap, and frameworks such as Backbone, React as well as API integration with REST (JSON, XML) APIs.
4. Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff in a project team setting including the creation of related documentation as well as relevant training. 
5. Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android). 
6. Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects. 

You must also have:

• Strong interpersonal skills with ability to effectively communicate with team members and clients regarding technical and business requirements. 
• Knowledge of a variety of software packages, including MS Office (e.g., Word, Excel, PowerPoint), process design software (e.g., MS Visio), software requirements management and quality assurance tools (e.g., Blueprint, HP Quality Center), data modelling (e.g., Oracle SQL Developer), project management software (e.g., MS Project) and software version control (e.g., Bitbucket, GitHub), Java, iOS mobile app development, Android mobile app development, OData, WebMethods, web communication, Scrum rapid application development methodology is an asset.
• Knowledge of DevSecOps methodologies, including infrastructure scripting such as Ansible, AWS Cloud Formation with GitLab following test driven development methodologies, is an asset.
• Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
• Ability to implement and support software products and/or reusable technical components that are integrated in business solutions, through modern integration technology using micro-service architecture using Message-queue technologies, including managing product/component release cycles.
• Ability to elicit, drive and/or develop application requirements to ensure that business needs and requirements have been adequately defined and documented, and/or the root cause of the problem accurately stated.
• Excellent problem-solving, leadership, facilitation and interpersonal skills.
• Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
• Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
• Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
• Ability to develop, maintain and execute both test plans and disaster recovery plans.
• Ability to work flexible hours including days, afternoons, nights and weekends, as required.
• Ability to be on call for support of production systems, as required.
• Ability to travel across various office locations within the City of Toronto, as required.

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

1. Maintaining patient confidentiality and follow all practices consistent with the Privacy Act.

2. Maximizing department sales and profit with direction from the Pharmacy Manager.

3. Rotating stock and checking for expired products.

4. Zoning the department.

5. Following proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.

6. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

7. Maintaining zero pricing errors (i.e. Scanning Credibility Program).

8. Calibration of equipment used in the prescription filling process.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset
Equipment and machinery experience: Knives, power cutting tools, saws, and stunning devices

Physical Requirements:

• The candidates should be proficient in handling repetitive tasks, capable of handling heavy loads in a physically demanding role, and possess manual dexterity
• The candidates should have attention to detail and be comfortable with a combination of sitting, standing, and walking
• The candidates should be able to stand for extended periods

Other Requirements:

• The candidates should be a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to slaughter livestock and remove viscera and other inedible parts from carcasses
• The candidates should be able to cut beef, lamb, pork, or veal carcasses or sides or quarters of carcasses into primal cuts for further cutting, processing, or packaging
• The candidates should be able to cut meat and poultry into specific cuts for institutional, commercial, or other wholesale use
• The candidates should be able to remove bones from meat

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]