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Responsibilities

Qualifications

We're looking for an Administrative Support Agent II to join our growing team!

What you will accomplish with us :

• Perform various daily administrative tasks such as shipping documents, materials or correspondence, data entry, scanning or filing, requesting materials or supplies, setting up workstations, etc.
• Open files (no ACD, Automatic Call Distribution), and also manage the ICN tool.
• Manage correspondence and ensure quality and accuracy of information.   
• Copy data from documents or databases using our standardized methods.
• Respond to a variety of requests.
• Support projects or new initiatives upon request.

What you'll get out of it:

• Administrative Technician or equivalent combination of education and experience
• Minimum 5 years' experience in an office environment
• Excellent customer service and relationship building skills
• Exemplary written and verbal communication skills
• Highly organized and able to effectively manage workflow without continuous supervision
• Team spirit and positive attitude
• Ability and willingness to learn
• Proficiency in MS Office (Word, Excel and PowerPoint)
• No Canadian work experience required, but must have authorization to work in Canada.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

We are searching for a Support Services Attendant to join our Cedarstone Enhanced Care team based in Truro, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $18.47- $18.77
• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
• Cleans sinks, toilets and bath facilities.
• Fills and replenishes supplies in resident rooms, nursing units, and rest rooms.
• Empties and cleans trash receptacles and places trash in compactor and/or trash pickup area.
• Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)
• Operates washing machine using proper washing formulas.
• Operates dryer and extractor; loads clean, wet laundry into the machine, sets dials so the laundry is dried or damp-dried appropriately and unloads the machine.
• Sorts clean laundry into appropriate baskets or racks; counts linen needed for each area as per linen quota and puts on cart; notes name tags on resident clothing and puts on correct rack.
• Picks up soiled laundry and delivers clean laundry to resident areas within the facility using laundry carts.
• Checks laundry for tears, holes, missing buttons, etc. and forwards clothing needing repair to the seamstress.

About You

• High School/ GED completion
• Minimum of one (1) year experience in commercial housekeeping and/or laundry preferred
• Ability to learn and work in fast paced environment
• Ability to work a schedule of flexible hours/ shifts inclusive of days, weekends and holidays

We are searching for a Staffing and Scheduling Coordinator to join our Workforce Team based in Truro, Nova Scotia.

This is Temporary Full Time Opportunity with an approximate one (1) year Term.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity:

• Books off employees in accordance with the Collective Agreements, defined regional/facility rules and Shannex policy
• Follows established guidelines to fill vacant shifts resulting from immediate book offs, unfilled positions due to vacations/holidays and leaves of absences, per established guidelines and Shannex policy
• Receives and processes requests for unplanned leaves and requests for additional staffing, etc.
• Maintains accurate records of all employee hours worked (including agency staff, if applicable)
• Handles short calls and emergency schedule changes
• Makes future calls to fill vacancies 2 weeks in advance. Continually works to keep staffing in the future at levels that meet operational requirements and established guidelines
• Utilizes multiple phone lines to promptly answer incoming calls, address caller’s needs
• Utilizes Vocantas Automated Staffing program to assist with staffing calls
• Strategically plan schedules to ensure effective use of resources and minimal unnecessary overtime
• Creates, updates and modifies work schedules for assigned region in accordance with timelines
• Follows Collective Agreement (when applicable), Labour Standards and all assigned steps and checklists when generating schedules
• Verifies all schedules for accuracy prior to being shared with managers for review and sign off
• Works collaboratively with the Workforce Coordinator and operational leaders to assure that all scheduling needs are met

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Secondary education or diploma in a related field
• Previous experience in scheduling and staffing
• Working knowledge of Excel and Microsoft Word
• Previous experience with a computerized staffing system (i.e. Kronos) considered an asset
• Demonstrated flexibility in a changing environment
• Has ability to follow written and verbal instructions
• Excellent communication, and organizational skills
• Ability to multi-task and prioritize
• High level of initiative and attention to detail
• Working with minimal supervision
• Listens effectively to others and responds appropriately
• Ability to read and write in the English language
• A passion for the healthcare sector and/or ensuring seniors have access to quality  accommodations, services and care.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get dental plan, disability benefits, health care plan, vision care benefits, group insurance benefits, life insurance, and free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have completion of a related Bachelors degree
Experience: Candidates should have a minimum of three years of secretarial or administrative support experience

Physical Requirements:

• The candidates should be self-motivated individuals who work well independently and participate fully in a team environment. Exceptional organizational skills and the ability to manage competing priorities
• The candidates should exhibit the ability to work independently in a busy and challenging environment, exercising sound judgment around issues requiring a high degree of tact and diplomacy
• The candidates should demonstrate attention to detail and a high level of accuracy in their work
• The candidates should expect to spend most of their time in a comfortable office setting
• The candidates should be prepared for occasional requirements to move or lift light objects such as office supplies, equipment and files
• The candidates should anticipate daily contact with the public, various government departments, as well as other local agencies and institutions
• The candidates should be prepared for a normal work week of 35 hours, with each day lasting 7 hours

Other Requirements:

• The candidates should have completed a one (1) year business course
• The candidates should be collaborative team players with demonstrated proficiency in Microsoft Office Suite, case management systems, and experience with records management processes and filing or bring forward systems Experience with STAR or STOR
• The candidates should possess excellent organizational, communication (written and verbal), and interpersonal skills
• The candidates should be open to equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise
• The candidates should have completion of a 2-year diploma and 2 years of related experience or at least 4 years of related experience

Responsibilities:

• The candidate should be able to act as a resource for the Service Delivery Manager and staff, supporting daily operations and contributing to the development of administrative process improvements
• The candidate should be able to prioritize and manage incoming mail and emails, responding or redirecting
• The candidate should be able to handle incoming calls, emails, and reception walk-ins with professionalism
• The candidate should be able to manage electronic calendars, schedule meetings, and arrange travel accommodations
• The candidate should be able to prepare agendas and take accurate minutes to ensure key decisions are recorded
• The candidate should be able to assist with budget coordination, process invoices, and ensure compliance with procurement procedures
• The candidate should be able to maintain data, prepare statistics, and generate reports
• The candidate should be able to maintain filing and retrieval systems, keeping manuals and reference materials current

Benefits:

• The candidates will get health, dental, life insurance, pension, general illness and Family Assistance Programs
• Salary: $1684.00 – $1884.17 Bi Weekly

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and competition number) through the below-mentioned details.

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get variable or compressed work week

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, and cover letter) through below mentioned details.

By email
[email protected]

In person
97 avenue Rouleau
Rimouski, QC
G5L 5S4
Between 10:00 AM and 04:00 PM

We are searching for a Part-Time Registered Nurse to join our Parkland in the Valley - Embassy Hall team based in Quispamsis, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $38.49 - $49.19
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (6% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, evaluating, documenting and directing residents’ needs through consultation with medical professionals, care conferences and team members;
• Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
• Assisting with the development, implementation, and evaluation of resident care plans;
• Administering and recording prescribed medication as per company policy and scope of practice;
• Applying dressings and treatments according to physician’s orders and policy;
• Assisting with supervision and evaluation of job performance of care staff.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Bachelor of Science in Nursing and are currently registered with the Provincial Association of Registered Nurses
• Comprehensive knowledge of nursing and health care practices, excellent communication, and interpersonal skills
• Availability to work a schedule of flexible hours and all shifts inclusive of days, evenings, nights, weekends, and holidays
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset
• Ability to provide a CPR & Emergency First Aid Certificate, Clear Criminal Record Check and Vulnerable Sector Screening upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

SECURITAS  is currently recruiting a security agent for a data center at the Technology Park, looking to work in an energetic environment, you have interpersonal skills, a sense of customer service and you are able to work in a team this role is for YOU.  Great opportunity for those starting out in the private security sector wanting to slowly familiarize themselves with the environment .

Security guard position to fill the following shift:

• Shift rotation, one week of day, evening and night shifts for a total of 40 hours. MANDATORY
• Weekly schedule provided 7 days in advance
• Monday to Friday
• Saturday and Sunday off
• The candidate must speak French 

Salary starts at  $26.94/H

Job Requirements:

• Valid security guard permit (BSP)
• Valid first aid certificate (CPR)
• Customer service skills
• Proactive, punctual and professional
• Ideally live in Quebec City and its surrounding areas

Main tasks to be accomplished:

• Patrolling (rounds)
• Do surveillance
• Report incidents
• Be alert to any potential hazards in the building and report them
• Satisfy customer requests

Securitas Canada subscribes to the principle of employment equity. We encourage people from the four designated groups – women, Indigenous communities, visible minorities and people with disabilities to apply.

The Maintenance Team Lead (MTL) is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance for assigned facility. The Maintenance Team Lead is responsible for overseeing the execution of activities performed by Technicians and external vendors to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Lead also performs and delivers preventative and corrective maintenance. 

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.
• Trains, coaches, and works closely with the maintenance team to ensure work is carried out in accordance with building codes and safety standards.
• Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.

Maintenance & Troubleshooting

• Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements.
• Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection.
• Oversees and responds to routine service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required.
• Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Oversees and maintains all tools and accurate inventory for their assigned technicians and arranges for repair and replacement where required.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through a manner in which work is performed and services delivered.
• Ensures constant and effective communication with leadership and clients.

Administration

• Develops work schedules and gives work assignments to team members.
• Performs audits on repairs done by teams.
• Ensures Work Orders are completed and tracked properly.
• Assesses escalation calls and dispatches Technicians according to needs.
• Plans and schedules maintenance tasks and promotes maintenance schedule adherence ensuring adequate coverage at all times (breaks, absence, vacation, etc.).
• Ensures that all Standard Operating Procedures (SOP’s) and practices are followed.
• Coordinates and participates in facility-related projects.
• Submits all expenditures on a timely basis.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.

• Other duties as assigned

• College Diploma/Certification required
• Five (5+) years of relevant experience working in HVAC, Property Management or equivalent. 
• Ability to lead and manage a team of individuals and previous people leadership experience preferred
• Demonstrated experience administering processes and practices relating to facility operations and maintenance
• Knowledgeable in building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of Building codes and standards
• Possesses a high level of environmental, health and safety mindset. Keeps abreast of current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and Standards
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Experience using Microsoft Office (Word, Excel and Outlook) for communication and basic spreadsheets
• Advanced ability or knowledge of building automation systems (BAS).
• Ability to read understand and interpret technical drawings and information 
• Comfortable delivering coaching and mentoring
• Must have a valid driver’s license
• Must be able to work shifts, be on-call and be available to respond to emergencies
• Must wear personal protective equipment

Licenses and/or Professional Accreditation

Any one of the following are considered an asset:

• HVAC or equivalent Provincial License. (e.g. 313A in Ontario, Gasfitter, Stationary Eng.)
• Building Operator Certification from an accredited institution
• Journeyman Level Industrial Instrumentation
• Management courses from an accredited institution in Facilities Management
• Systems Maintenance Administration Certification 
• Facilities Management Administrator (FMA).
• Facilities Management Professional (FMP)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!