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Senior Systems Developer/Integrator Full-time Job

City Of Ottawa

IT & Telecoms   Nepean
Job Details

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for: researching, architecting, designing, developing, customizing, enhancing and/or integrating large-scale applications/solutions for assigned clients in response to new or changing business requirements and/or for assigned projects; maintaining these applications/solutions; and providing client technical support.

You are also responsible for: writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; following the approved project lifecycle (PLC), as appropriate; ensuring solutions are made bilingual and comply with the Accessibility for Ontarians with Disabilities Act (AODA) Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA); mentoring/coaching of other developers; and performing tests on enhancements / new development.
This position will be supporting the red-light camera/automated speed enforcement project which relies on PlanetPress software and the Power Platform

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or college diploma in information management, information technology, or related field

Minimum of 5 years of progressively more responsible experience in applications development and/or integration, including experience writing and supporting applications with databases.

KNOWLEDGE

  • Application development best practices
  • IT security best practices and standards relating to application development and/or integration
  • In-depth knowledge of the current City of Ottawa development toolset
  • Event-driven/object-oriented program design techniques
  • Structured systems analyses and design techniques
  • City network environment
  • Understanding of database concepts relating to application and database security
  • System testing techniques
  • Knowledge of and experience with COTS system installation, configuration, administration and support
  • A combination of knowledge and experience working with Oracle, .Net and/or Java development tool sets
  • Troubleshooting application issues
  • Good understanding of system failover and recovery strategies
  • Applicable legislation (e.g. MFIPPA, AODA) For Business Intelligence (BI) positions:
  • Business intelligence tools and reporting
  • Extract, Transform and Load (ETL) tools and workloads
  • Dimensional data modeling and data warehousing techniques IBM Cognos BI, IBM Cognos Analytics, IBM InfoSphere DataStage are desirable For Enterprise Content Management (ECM) positions:
  • Enterprise content management concepts including web content management, records management, and document management
  • Knowledge of the records management process, categorizations, disposition rules, etc.
  • Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, portal architectures, and web services
  • Experience with content management tools and enterprise application server architecture Oracle UCM Stellent WebCenter, Oracle WebLogic, SAP Netweaver, Business intelligence tools, UNIX operating system are desirable For Enterprise Service Bus (ESB) positions:
  • Administration of ESB infrastructure including maintenance of highly available system, patches/upgrades, and deployments of applications
  • Coordinate complex integrations of enterprise systems
  • Ensure secure communications of data payloads
  • Oracle SOA Suite, including WebLogic, Oracle Service Bus (OSB), Solaris UNIX and Web Service Architectures/Infrastructure are desirable For Geographic Information System (GIS) positions:
  • GIS application development
  • Enterprise GIS technology
  • GIS development tools
  • ESRI ArcGIS, Autodesk AMP, Powerbuilder, Safe Software FME are desirable For SAP positions:
  • Proficiency in ABAP/JAVA
  • Experience with SAP ABAP development and methodology
  • SAP specific object oriented programming For Web Developer positions
  • Good understanding of Apache, Tomcat, IIS, Drupal and JavaEE architecture
  • Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, web accessibility principles, portal architectures, and web services
  • Php or Perl development experience Drupal and PHP, SAP Netweaver, Solaris UNIX, CentOS Linux are desirable

COMPETENCIES, SKILLS AND ABILITIES

  • Develop applications using current development toolset
  • Install, customize and configure COTS applications
  • Integrate hardware and software
  • Liaise effectively with clients, all levels of ITS staff, vendors and consultants
  • Gather and document user requirements
  • Organize work and meet deadlines
  • Demonstrate effective written and oral communication skills
  • Work independently and as a team member
  • Use effective judgment when immediate supervision is unavailable
  • Research and analytical skills
  • Good oral and written communication skills
  • Mentor junior staff (where applicable) Organize, develop and document procedures
  • Good organization and prioritization skills to handle multi-tasking
  • Enterprise scale application deployments
  • Development techniques for optimal performance and scalability
  • Collaborative approach in working with others
  • Converse effectively using both technical and general business terminology
  • Diplomacy and tact
  • Demonstrate initiative and self-motivation
  • Work effectively under pressure
  • Work with minimum supervision
  • Flexible
  • Able to meet deadlines
  • Client-focussed and service-oriented
  • High degree of interpersonal skills

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Senior Systems Developer/Integrator

City Of Ottawa
Nepean - 40.97km
  IT & Telecoms Full-time
  87,068.80  -  105,951.30
JOB SUMMARY The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the...
Learn More
Feb 27th, 2024 at 13:46

Analyst, Employee Transaction Full-time Job

City Of Ottawa

Administrative Jobs   Nepean
Job Details

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.

EDUCATION AND EXPERIENCE

Completion of 2 year post-secondary or community college diploma in business or related field

Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area

KNOWLEDGE

  • Customer service practices
  • Working knowledge of Payroll/HR policies, processes and procedures
  • Microsoft Office Suite (intermediate level) and other corporate standard software, as required
  • Intermediate knowledge of HRIS (preferably SAP)
  • City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
  • Apply collective agreement, legislative and policy provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
  • Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
  • Ability to produce spreadsheets and statistical reports
  • Work independently and within a team environment to provide optimal client service
  • Communicate effectively on complex issues
  • Superior client service skills, patient and tactful with clients and staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Demonstrates initiative in improving processes and resolving issues;
  • Able to manage time demands and changing priorities
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Language Requirement:  English oral, reading, and writing.
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 
  • Note: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Analyst, Employee Transaction

City Of Ottawa
Nepean - 40.97km
  Administrative Jobs Full-time
  64,175.02  -  75,085.92
JOB SUMMARY Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement...
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Feb 2nd, 2024 at 08:35

Senior Project Manager, Buildings and Parks Full-time Job

City Of Ottawa

Construction Jobs   Nepean
Job Details

JOB SUMMARY

The Design and Construction Facilities Branch is responsible for architecture, engineering and landscape architecture services, design and construction management, and other related technical and professional services. 

You manage total project delivery for assigned major multi-year, multi-discipline construction and renovation projects for municipal building and/or landscape architectural projects.  

You are responsible for: all phases of concurrent project delivery from project inception through consultant selection, pre-design, detailed design, contract documentation, tendering, award, construction, testing, commissioning, turnover to Client and Operating Division and warranty inspection; participating in project identification, prioritization, planning, public consultation and risk management; coordinating the environmental site assessment process and other studies and all stages of the project lifecycle; monitoring, tracking and reporting on project status; approving all project expenditures; and contributing to the review/development of department standards. 

You also provide expert, technical advice and manage project delivery for:

  • assigned capital works or renewal projects for the construction of new facilities, additions, major renovations and/or significant new building functionality and use (including community centres, arenas, swimming pools, major recreation complexes, fire stations, libraries, archives, municipal ward yards, transit maintenance facilities, paramedic stations, administration buildings, heritage and cultural facilities), etc.,

and/or

  • assigned capital works or renewal projects, including new parks and open space developments, as well as major park renovations and other related municipal facilities.

 

You have a good working understanding of all construction industries, including engineering and/or architectural and/or landscape architectural practices. 

*The Senior Project Manager Building and Parks will work in one of the following architectural disciplines and the educational requirements will be adjusted accordingly: Building OR Landscape.

EDUCATION AND EXPERIENCE

Completion of 4 year Bachelor of Engineering or Architecture or Landscape Architecture

Minimum of 8 years of professional experience in the discipline of planning, design and construction of building and/or landscape architecture projects, 5 of which must be in construction project management.

Experience with City’s Project Management System is an asset

CERTIFICATIONS AND LICENCES

Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario OR Licensed Architect with Ontario Association of Architects OR Landscape Architect with Ontario Association of Landscape Architects full member with seal (or reciprocal license) is required

Project Management Professional (PMP) certification is an asset

LEED AP (Accredited Professional) with Green Building Certification Inc. (GBCI) is an asset

KNOWLEDGE

  • Complete building and/or landscape architectural, design and construction methods and practices and related national and provincial construction standards, including legislation, regulations, codes and by-laws pertaining to Ontario Building Code, Accessibility for the Built Environment,  Occupational Health and Safety Act, Canadian Green Building Council, Leadership in Energy and Environmental Design (LEED), Environmental Assessment Act, Ontario Fire Codes, CSA Documents, etc.
  • Principles of project management, including cost containment/control, risk management and reporting of multi-year, highly complex and high dollar value projects
  • Processes for developing Requests for Qualifications, Requests for Proposals and the tendering and contracting process, including acceptance, review and selection of bids/tenders while ensuring transparency and probity of the tendering/contracting process
  • Computer applications including, City’s Project Management systems, Computer Aided Design (CAD), scheduling, spreadsheet and word processing programs, e-mail and use of the Intra-Internet
  • Protocols for preparing reports, briefings and other communiqués and those pertaining to public consultation, and responding to senior management/Councillor inquiries
  • Current construction materials, methods, processes and practices
  • Canadian Construction Documents Committee (CCDC) documentation
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to manage concurrent complex, high dollar value and often highly sensitive projects and bring projects to completion on time and within budget
  • Ability to prepare RFQ’s and RFP’s, review, analyze and recommend acceptance of proposals
  • Ability to communicate effectively in English, both orally and in writing, to inquiries from senior management, Councillors or the general public and present technical material in formats conducive to various audiences
  • Effective interpersonal skills
  • Effective presentation skills; ability to prepare and deliver presentations to large groups and various target audiences; ability to convey information in an understandable and relatable manner
  • Ability to work as a team player/leader
  • Ability to identify and recommend solutions to issues and problems pertaining to assigned projects to mitigate loss/project downtime
  • Organizational skills
  • Ability to manage activities between technical staff, consultants, contractors, other levels of governments and external agencies/utilities
  • Ability to read drawings from existing records or for proposed works 
  • Ability to deal effectively with multiple demands and conflicting priorities
  • Ability to foster trust and cooperation
  • Independent, self-motivated
  • Organized and attentive to detail 
  • Demonstrated initiative
  • Adaptable and resourceful
  • Flexible and able to work with elected officials, representatives from all levels of government, the public, and consultants/contractors
  • Ability to carry out construction work site reviews for the purpose of resolving project on-site problems and accepting/rejecting contractors’ work

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Senior Project Manager, Buildings and Parks

City Of Ottawa
Nepean - 40.97km
  Construction Jobs Full-time
  95,002.18  -  115,591.84
JOB SUMMARY The Design and Construction Facilities Branch is responsible for architecture, engineering and landscape architecture services, design and construction management, and...
Learn More
Jan 27th, 2024 at 10:29

Vehicle and Equipment Technician 2 (310T Mechanics) Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 31/12/2024

 

JOB SUMMARY

The City of Ottawa has been named one of the National Capital Region’s Top Employers, and one of Canada’s Best Diversity Employer for five consecutive years.  Fleet Services supports all City departments that rely on vehicles and equipment to deliver their services and operates out of nine garages located throughout the city.  We currently have openings for Vehicle & Equipment Technicians 2 (310T Mechanics) in our Fleet Maintenance and Technical Service Branch.  
The City of Ottawa is a diverse, inclusive, and supportive workplace, committed to providing all employees with an opportunity to thrive. We support employees to learn, progress and grow with access to development opportunities like mentoring, coaching, job shadowing, special on-the-job assignments, leadership development, language training, job-specific training, and all required health and safety training.
Unionized with CUPE 503, the City offers an excellent employee benefits package and pension plan along with other benefits as listed below, to ensure that our employees and their families have access to the resources they need (as outlined in the CUPE 503 Collective Agreement):
•    Health, Dental and Vision Care benefits
•    Paid sick leave
•    Special leave 
•    Long term Disability
•    Life Insurance
•    Membership in OMERS pension fund with 100% Employer matching pension contributions
•    Employee and Family assistance programs that helps you and your family find solutions for a wide range of life’s challenges.
•    Progressive vacation time accrual based on length of service (3 weeks vacation to start that increases to 4 weeks after five years of continuous service and progressing up to a maximum of 7 weeks)
•    13 paid public holidays as listed in the Collective Agreement
•    Tools Allowance - $460 annually
•    Boots Allowance - $225 annually
•    Shift Premiums – an additional 7% hourly on qualified shifts as per the Collective Agreement
•    Overtime pay: any hours worked above the regular schedule are paid at a rate of 1.5 times the regular hourly rate as per the Collective Agreement
•    Paid Uniforms
•    Learning and development - Learning and development options include e-learning online resources, and in-class or virtual instructor-led courses.

JOB SUMMARY

Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.

You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.  

You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours

Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T
Valid Ontario Certificate of Qualification as Motorcycle Technician 310G for specific positions
TSSA Regulated Fuels Safety certificate (natural gas, propane and/or alternate fuel) for specific positions
Current Ontario Ozone Depletion Prevention (ODP) certificate card for specific positions
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated is an asset

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
  • Manual and electronic diagnostic equipment 
  • Personal computers with ability to use the Fleet Management Information System
  • Code of Conduct rules and policy
  • Collective agreement
  • Material Safety Data Sheets
  • Safe work practices of the trade including working at heights and the lifting of heavy objects
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team 
  • Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
  • Ability make estimates of materials and time required to perform the work 
  • Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
  • Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
  • Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
  • Possess analytical skills and be detail oriented
  • Good manual dexterity and ability to work to close tolerances 
  • Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
  • Ability to provide training and explain instructions and guidelines to others effectively
  • Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
  • Possess a work record of good attendance and job performance 
  • Possess sound judgement 
  • Use initiative to meet deadlines
  • Flexible, adaptable and able to accept constructive criticism
  • Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
  • Able to work in uncomfortable or confined positions on occasion
  • Able to lift and carry heavy parts and equipment safely
  • Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
  • Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement 
  • Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
  • The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Vehicle and Equipment Technician 2 (310T Mechanics)

City Of Ottawa
Ottawa - 47km
  Maintenance & Repair Full-time
  79,335.36  -  85,812.48
Application Close: 31/12/2024   JOB SUMMARY The City of Ottawa has been named one of the National Capital Region’s Top Employers, and one of Canada’s Best Diversity Employer for fi...
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Dec 27th, 2024 at 13:00

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Application Close: 31/12/2024

This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.         
  •  The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Agent

City Of Ottawa
Ottawa - 47km
  Customer Service Full-time
  61,663.42  -  72,157.54
Application Close: 31/12/2024 This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition. JOB SUMMARY The mandate...
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Dec 25th, 2024 at 15:47

General Repair Technician l Full-time Job

BGIS

Maintenance & Repair   Ottawa
Job Details

The Technician I is mainly responsible for assisting other technicians, performing maintenance, routine and on-demand services on grounds and non-technical facility components (i.e. walls, floors, etc.). The Technician I is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

 

 

 

KEY DUTIES & RESPONSIBILITIES 

Maintenance

  • Performs work in accordance to established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility and facility non-technical component monitoring and inspection.
  • Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair.
  • Monitors assigned facility by conducting facility walkthroughs, grounds, facility non-technical component monitoring and inspection
  • Responds to routine service requests and performs preventative and corrective maintenance.
  • Operates facility mechanical, electrical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

 

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

 

Administration

  • Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements.
  • Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
  • Initiates documents to obtain formal approval of work required.
  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.

 

  • Other duties as assigned

 

KNOWLEDGE & SKILLS 

  • High School Diploma or equivalent
  • Up to 1 year of facility operations and maintenance work experience 
  • Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance 
  • Ability to maintain facility groups and non-technical facility component 
  • Ability to provide observation about facility conditions and deficiencies, and to provide suggestions for enhancements 
  • Ability to research, learn and gain greater proficiency in applying the following on-the-job—fire, life, safety and building codes and standards 
  • Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner 
  • Strong client-service orientation along with a high sense of urgency 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification 
  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Must be willing to wear personal protective equipment.
  • Must meet enhanced security clearance requirements

Licenses and/or Professional Accreditation

  • Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

General Repair Technician l

BGIS
Ottawa - 47km
  Maintenance & Repair Full-time
The Technician I is mainly responsible for assisting other technicians, performing maintenance, routine and on-demand services on grounds and non-technical facility components (i.e...
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Dec 25th, 2024 at 15:29

Cleaner (Bilingual Asset - EN/FR) Full-time Job

BGIS

Hospitality   Ottawa
Job Details

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

  • Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
  • Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
  • Clean floors by sweeping, scrubbing, or vacuuming 
  • Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
  • Strip, seal, finish, and polish floors
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Steam clean or shampoo carpets 
  • Transport garbage from drop points to garbage bins or compactor 
  • Cleans stairwells and elevator cabs where ladders are required 
  • Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
  • Transport maintenance machinery, where necessary, between floors and job sites 
  • Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
  • Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
  • Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
  • Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
  • Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
  • Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
  • Perform and document routine inspection and maintenance activities
  • May be required to work shifts, work on-call/standby and emergency call-out as required
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Ideally already established in the cleaning business
  • 2 years + experience preferred, however willing to train a suitable candidate
  • Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
  • Self-starter, willing to learn, able to work independently
  • Team player
  • Good verbal communication and writing skills
  • Bilingual (EN/FR) is an Asset
  • Excellent interpersonal relationship skills
  • Positive attitude toward all aspects of Environment, Health and Safety
  • Familiarity with Safety Data Sheets (SDS) preferred
  • Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

  • Must meet security clearance requirements, where applicable
  • Must have a valid Class G license

Cleaner (Bilingual Asset - EN/FR)

BGIS
Ottawa - 47km
  Hospitality Full-time
Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisf...
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Dec 23rd, 2024 at 14:52

Personal Support Worker Full-time Job

City Of Ottawa

Hospitality   Ottawa
Job Details

Application Close: 21/02/2025

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for supporting total resident care, according to a Resident Care Plan, ensuring residents' optimal functioning and well-being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of a Personal Support Worker (PSW) certificate program* which meets the standards established in the Fixing Long-Term Care Act.  

Clinical Practicum hours within the Personal Support Worker program consist of a minimum of one hundred and forty (140) hours, as practical experience, preferably with clinic experience in a geriatric or long term care setting.

Combined class and practical experience must be 600 hours in duration.

KNOWLEDGE

  • Resident hygiene, optimal functioning, well-being, feeding, elimination
  • Health Care Aide routines and practices in a long-term care setting 
  • Infection prevention and control guidelines
  • Transfer and positioning techniques of residents
  • Rehabilitation and palliative care approaches
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Effective team member
  • Respectful and caring to residents
  • Communicate with cognitively impaired residents, and their families
  • Organize and prioritize workload
  • Manage time effectively
  • Follow resident care plan and carry out activities as directed
  • Report resident needs through observation of physical and mental condition/behaviour
  • Follow safety procedures to maintain a safe and clean environment
  • Transfer and positioning techniques of persons requiring long-term care
  • Good interpersonal and communications skills
  • Meets the physical demands of the job
  • Self-motivated
  • Displays a positive attitude towards older persons
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Communicate respectfully with residents, families, colleagues and staff
  • Reliable, punctual, flexible, adaptable, tactful

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Personal Support Worker

City Of Ottawa
Ottawa - 47km
  Hospitality Full-time
  29.74  -  34.80
Application Close: 21/02/2025 JOB SUMMARY Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and p...
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Dec 23rd, 2024 at 14:32

Electrician Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 09/01/2025

JOB SUMMARY

Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, Traffic Control Room management of data and video equipment and data communications, Signal Timing engineering, Camera assembly, installation, modification and maintenance, and Re-lamping management.

You are responsible for maintaining, trouble-shooting, repairing and modifying electrical systems and associated ancillary equipment for all Traffic Signals of the City of Ottawa.  You are also responsible for the construction, assembly and installation of new electrical equipment as required for ongoing operations. 

EDUCATION AND EXPERIENCE

Completion of Electrician-Construction and Maintenance apprenticeship program of 9000 hours

Additional post-secondary education in electrical and other trades related areas is an asset

Minimum of 5 years of related experience in the installation and maintenance of a variety of electrical equipment such as switchgear, motors, transformers and controllers following acquisition of the Journeyperson’s Certificate.

More extensive exposure to a variety of electrical installations is an asset

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Electrician-Construction and Maintenance 309A
Must obtain Master Electrician licence with Electrical Safety Authority (ESA) within the timeframe determined by the employer
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

  • Principles of electricity and the methods and techniques for wiring, repairing, inspecting, troubleshooting and maintaining electrical circuitry
  • Preventive maintenance and operation procedures
  • Maintenance and construction methods
  • Electrical/mechanical procedures
  • Ottawa Hydro procedures and protocols for working around high voltage electricity
  • Ontario Hydro Electrical Code
  • Occupational Health and Safety Act and City of Ottawa/departmental health and safety policies and procedures
  • WHMIS
  • Fall Arrest Protection 
  • Asbestos and Asbestos Contained Materials procedures
  • Computer literacy in Microsoft Office Suite (Word, Excel)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

  • Considerable degree of accuracy as hand tools and devices are used requiring a considerable degree of coordination
  • Required to work according to the established standard procedures of the Ontario Electrical Code
  • Ability to give and follow instructions  
  • Latitude for decision making within a general set of guidelines 
  • Deal effectively with multiple demands and conflicting priorities
  • Work and communicate effectively with others
  • Read and interpret engineering plans and documents
  • Ability to prioritize work 
  • Ability to identify problems and develop solutions 
  • Plan, implement, control, complete and inspect projects as assigned with minimum supervision
  • Work well under pressure
  • Prepare written reports
  • Self supervision
  • Display initiative and innovation in solving problems in the field
  • Effective interpersonal skills in order to interact with other supervisors, managers, co-workers and the general public
  • Shows initiative, strong judgment and reliability
  • Available for on-call outside normal working hours including weekends, statutory holidays on a rotating basis. 
  • Respond to call out and arrive on site within 45 minutes
  • Required to work in inclement weather
  • Work above normal working heights
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Electrician

City Of Ottawa
Ottawa - 47km
  Maintenance & Repair Full-time
  76,213.28  -  89,173.76
Application Close: 09/01/2025 JOB SUMMARY Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, T...
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Dec 23rd, 2024 at 14:27

Restaurant manager Full-time Job

Domino's Pizza

Management   Ottawa
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Conduct performance reviews
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Team player

 

How to apply

By email

[email protected]

By mail

 

464 Bank StreetOttawa, ONK2P 1Z3

Restaurant manager

Domino's Pizza
Ottawa - 47km
  Management Full-time
  28.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site  Work must be completed at the physical location...
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Dec 20th, 2024 at 11:05

Registered Practical Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 19/03/2025

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario

KNOWLEDGE

  • Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
  • Infection control guidelines 
  • Medication administration standards 
  • Nursing documentation standards 
  • Principles of verbal and non-verbal communication 
  • Transfer and positioning techniques for persons requiring long term care
  • General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Function as an effective team member
  • Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
  • Administer medications and perform nursing care procedures safely 
  • Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
  • Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
  • Organize and prioritize workload 
  • Maintain confidentiality and its application to resident records 
  • Manage time effectively
  • Strong organization skills
  • Excellent interpersonal & communication skills
  • Tact, initiative, good judgement
  • Reliable, adaptable, patient, discrete, flexible
  • Competence in medication administration
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Adaptable to change
  • Meets the physical demands of the job

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, LTC

City Of Ottawa
Ottawa - 47km
  Medical & Healthcare Full-time
  33.88  -  39.65
Application Close: 19/03/2025 JOB SUMMARY Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and p...
Learn More
Dec 19th, 2024 at 15:07

Housekeeping Attendant Full-time Job

City Of Ottawa

Hospitality   Ottawa
Job Details

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.

EDUCATION AND EXPERIENCE

Completion of Grade 10 

Six months of experience in institutional cleaning

KNOWLEDGE

  • Disinfection procedures
  • Stripping and refinishing of floors
  • Preservation of surfaces
  • Shampooing of carpets and upholstery
  • The use of housekeeping equipment
  • Employee health and safety/WHMIS
  • Good understanding of safe body mechanics for lifting and bending
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Work under pressure
  • Operate auto scrubber, floor buffer and carpet extractor
  • Understand and follow directions
  • Identify and report hazards in the workplace
  • Organize and prioritize work assignments
  • Dependable, reliable and professional
  • Flexibility with changes in work assignments
  • Work within a team environment
  • Cooperative, respectful and courteous with residents, visitors and co-workers
  • Physical and mental ability to perform assigned routines
  • Ability to either fully squat or kneel
  • Ability to stand and walk for prolonged periods
  • Capable of lifting and carrying 35 lbs
  • Good personal hygiene practices

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.; May include some evening and weekend hours to meet training and/or programming requirements.; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Housekeeping Attendant

City Of Ottawa
Ottawa - 47km
  Hospitality Full-time
  25.60  -  29.95
Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and...
Learn More
Dec 19th, 2024 at 15:05

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