1155 Jobs Found
Bilingual Contact Centre Representative Full-time Job
Customer Service MontréalJob Details
Department Overview
Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. At Fraud Loss Prevention, we are passionate in supporting and educating our customers to protect them from potential fraud. Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business, our customers, and our communities.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
- Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
- Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
- Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
- Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to de-escalate in stressful environments/situations with empathy, care and urgency
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Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at 7250 rue Mile End, Montreal for 10 weeks to ensure you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative
TD Securities
Montréal - 104.53kmCustomer Service Full-time
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Booking Services Clerk Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 03/07/2024
JOB SUMMARY
Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.
You are responsible for providing booking services to facility clients including: responding to inquiries, requests for service, and complaints in accordance with divisional policies and procedures; renting public areas in city theatres; administering booking and rental contracts; assisting in performing the financial functions of the section; participating in event programming and development activities; and performing other related duties to ensure efficient booking services.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 1 year of work experience in customer service, public relations and/or information, communicating with the public, preferably with some experience in a similar role in a theatre environment
Keyboarding and computer experience is essential
KNOWLEDGE
- Theatrical production including terminology, procedures and practices
- General accounting and financial reporting practices, contract administration and contractual agreements
Desirable Qualifications:
- Knowledge of legislation pertaining to licensing, privacy, freedom of information, and copyrights
- Knowledge of the performing arts disciplines, the presenting industry, and related industry associations and unions including IATSE, ACTRA, Actor’s Equity and the Musicians Union
COMPETENCIES, SKILLS AND ABILITIES
- Ability to work independently with minimum supervision and collaboratively with all staff as part of a team
- Possess organizational skills and flexibility to plan, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Possess computer literacy in MS Office Suite in a Windows environment, including use of Intranet and the Internet
- Able to use specific and corporate computer applications and software
- Possess strong data entry, keyboarding and retrieval skills
- Able to identify and assess problems and to use analytic and problem solving skills to seek remedies
- Possess excellent communication and interpersonal skills, and excellent telephone manner
- Able to interpret and explain written operating rules and procedures
- Possess a strong customer service orientation
- Flexible and adaptable to deal with shifting priorities
- Able to think logically, and concentrate/focus on accuracy and detail
- Possess interpersonal skills and good judgment
- Possess a work record of good attendance and job performance
- Able to work a flexible schedule including evenings and weekends when required for performances, event programming and meetings
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Booking Services Clerk
City Of Ottawa
Ottawa - 87.48kmAdministrative Jobs Full-time
54,130.44 - 63,330.54
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General Repair Technician Full-time Job
Maintenance & Repair GatineauJob Details
The General Repair Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance to established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility technical and non-technical component monitoring and inspection.
- Responds to routine service requests and performs preventative and corrective maintenance.
- Operates facility mechanical, electrical and other systems
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Administration
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis.
- Other duties as assigned
KNOWLEDGE & SKILLS
- High school diploma or equivalent
- Minimum 3 years of facility operations and maintenance work experience
- Knowledge of processes and practices relating to facility operations and maintenance
- Ability to maintain, troubleshoot and repair non-technical facility components
- Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
- Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
- Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Basic knowledge and understanding of Building Automation Systems (BAS)
- Ability to read understand and interpret technical drawings and information
- Self-motivated
- Computer literacy
- Demonstrated maintenance and repair skills
- Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
- Must be willing to wear personal protective equipment
- Must meet enhanced security clearance requirements
- Valid drivers’ license
Licenses and/or professional accreditation
- Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
- Meet the requirements for a higher security clearance.
- Any one of the following are considered an asset:
- Building Operator Certification or equivalent through an accredited institution preferred
- Building Systems Maintenance Certificate (SMC)
- Systems Maintenance Administrator (SMA)
- Systems Maintenance Technician (SMT)
- Facilities Technician Certification
- Working towards a trade license, an asset
- Working towards Building Environment Systems (BES) Operation Class 1
General Repair Technician
BGIS
Gatineau - 91.55kmMaintenance & Repair Full-time
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Customer Experience Associate Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Customer Experience Associate
Scotiabank
Montréal - 104.53kmCustomer Service Full-time
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General labourer manufacturing Full-time Job
General Category Notre-Dame-des-PrairiesJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
By mail
3330, route 157
Notre-Dame-du-Mont-Carmel, QC
G0X 3J0
By fax
819-379-2203
General labourer manufacturing
Rene St-Cyr (1996) Inc
Notre-Dame-des-Prairies - 152.86kmGeneral Category Full-time
15.25
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Client Service Representative Full-time Job
Customer Service OttawaJob Details
Posting Closing Date:
June 23, 2024
Please note: jobs are posted until 11:59 pm on the job closing date.
Job Description:
Reporting to the manager of Parking, Lockers, and Card Services, the incumbent is responsible for the delivery of AC Cards and U-passes to eligible students prior to the beginning of each semester.
The incumbent must verify the eligibility of the student by querying student profiles through the card production software before printing the AC Cards and U-Passes. The incumbent will also be required to register every AC card and U-pass through an activator.
Required Qualifications:
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One (1) year certificate in General Office Administration or equivalent
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Minimum of one (1) year of front line customer service experience in a high-volume environment
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Computer skills
Anticipated Schedule:
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24 hours per week (morning and afternoon shifts available - 8:00am-12-30pm or 12:15pm-4:45pm).
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Weekend as needed
*This position is paid at Clerk General C - Payband 5
*Vacancies are for the following positions: P16432, P16901, P17075, P17269, P17268, P17267, P17265, P17264, P17814, P17813, P17812, P17811, P20060, P20059, P20058, P20057, P21222, P21221, P21220
This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus
(19 Positions Available)
Client Service Representative
Algonquin College
Ottawa - 87.48kmCustomer Service Full-time
17.64 - 19.16
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Part-Time Nurse Full-time Job
Medical & Healthcare OttawaJob Details
Reporting to the Manager of Health Services, the Nurse provides on-campus health care and education to students in collaboration with the Health Services team. The incumbent provides nursing services in cases of non-emergency, emergency, episodic illness, health counselling and occupational health issues. Under medical directives, the incumbent administers/dispenses oral medication, administers injectable medications including, but not limited to, vaccines and tuberculosis screening tests.
The incumbent provides triage and referral/coordinates services internally and with community agencies where appropriate. The incumbent is part of a multidisciplinary team and maintains confidential health records and the organizational and supply needs of the medical office.
Required Qualifications:
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Must have a four (4) year Bachelor of Science, Nursing degree or equivalent;
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Must have Certificate of Competence from the College of Nurses of Ontario;
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Minimum of five (5) years progressive relevant nursing experience with a preference for experience in family practice, adolescent health, public health, sexual health, emergency or occupational health setting;
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Experience working in a medical clinic at a post-secondary institution is preferred;
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Experience using an Electronic Medical Records system – PS Suite by Telus is preferred;
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Demonstrated skills as a team player;
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Excellent communication skills – written and spoken;
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CPR and AED Training required;
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Phlebotomy experience is considered an asset;
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Completion of the TB Screening Training Course is considered an asset.
Anticipated Weekly Schedule:
Monday, Thursday & Friday: 8:30AM – 4:45PM Total: 21.75 hrs/week
This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus
Part-Time Nurse
Algonquin College
Ottawa - 87.48kmMedical & Healthcare Full-time
44.60 - 51.73
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Electrician Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 02/07/2024
JOB SUMMARY
Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, Traffic Control Room management of data and video equipment and data communications, Signal Timing engineering, Camera assembly, installation, modification and maintenance, and Re-lamping management.
You are responsible for maintaining, trouble-shooting, repairing and modifying electrical systems and associated ancillary equipment for all Traffic Signals of the City of Ottawa. You are also responsible for the construction, assembly and installation of new electrical equipment as required for ongoing operations.
EDUCATION AND EXPERIENCE
Completion of Electrician-Construction and Maintenance apprenticeship program of 9000 hours
Additional post-secondary education in electrical and other trades related areas is an asset
Minimum of 5 years of related experience in the installation and maintenance of a variety of electrical equipment such as switchgear, motors, transformers and controllers following acquisition of the Journeyperson’s Certificate.
More extensive exposure to a variety of electrical installations is an asset
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Principles of electricity and the methods and techniques for wiring, repairing, inspecting, troubleshooting and maintaining electrical circuitry
- Preventive maintenance and operation procedures
- Maintenance and construction methods
- Electrical/mechanical procedures
- Ottawa Hydro procedures and protocols for working around high voltage electricity
- Ontario Hydro Electrical Code
- Occupational Health and Safety Act and City of Ottawa/departmental health and safety policies and procedures
- WHMIS
- Fall Arrest Protection
- Asbestos and Asbestos Contained Materials procedures
- Computer literacy in Microsoft Office Suite (Word, Excel)
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
COMPETENCIES, SKILLS AND ABILITIES
- Considerable degree of accuracy as hand tools and devices are used requiring a considerable degree of coordination
- Required to work according to the established standard procedures of the Ontario Electrical Code
- Ability to give and follow instructions
- Latitude for decision making within a general set of guidelines
- Deal effectively with multiple demands and conflicting priorities
- Work and communicate effectively with others
- Read and interpret engineering plans and documents
- Ability to prioritize work
- Ability to identify problems and develop solutions
- Plan, implement, control, complete and inspect projects as assigned with minimum supervision
- Work well under pressure
- Prepare written reports
- Self supervision
- Display initiative and innovation in solving problems in the field
- Effective interpersonal skills in order to interact with other supervisors, managers, co-workers and the general public
- Shows initiative, strong judgment and reliability
- Available for on-call outside normal working hours including weekends, statutory holidays on a rotating basis.
- Respond to call out and arrive on site within 45 minutes
- Required to work in inclement weather
- Work above normal working heights
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Electrician
City Of Ottawa
Ottawa - 87.48kmMaintenance & Repair Full-time
76,213.28 - 89,173.76
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Industrial Millwright/Operator Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 27/06/2024
JOB SUMMARY
The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa.
You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks).
These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.
As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.
Note these systems and equipment include, but are not limited to: process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.
EDUCATION AND EXPERIENCE
Completion of Industrial Millwright apprenticeship program of 8000 hours
Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Canadian Building Code
- Ontario Plumbing Code
- Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
- Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
- Branch, Departmental, Unit and Section roles and responsibilities
- Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
- City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
- CVOR Vehicle Requirements, as identified by the Province
- Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
- No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
- Precision measurement, vibration and alignment techniques and equipment
- Math concepts applicable to the trade
- Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
- Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
- MS Office and Outlook
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Knowledge of TSSA rules & regulations
- Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable
COMPETENCIES, SKILLS AND ABILITIES
- Work effectively, with others and independently
- Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
- Perform trade related preventive and corrective maintenance procedures
- Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
- Analyze, identify, prioritize and solve problems quickly and effectively
- Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
- Make precise and accurate measurements layouts
- Accurately read, interpret and mark-up technical drawings
- Clearly sketch mechanical schematics and installations
- Understand and effectively utilize new information for problem-solving and decision-making
- Good organizational skills
- Readily establish effective interpersonal relationships
- Alertness, dependability, punctuality
- Work well under pressure
- Shows initiative, strong judgement and a high degree of reliability
- Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
- Willingness to work outside of normal hours
- Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Industrial Millwright/Operator
City Of Ottawa
Ottawa - 87.48kmMaintenance & Repair Full-time
81,960.32 - 95,896.32
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Clerk, Administrative and Financial Support Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 28/06/2024
JOB SUMMARY
You are responsible for providing clerical and administrative support to program staff by performing word processing/typing, data entry, and filing activities; compiling and providing information pertaining to program documents and reports; maintaining program inventory; liaising with internal staff, external stakeholders, and members of the public; purchasing goods/services; scheduling meetings; and responding to inquiries and complaints.
EDUCATION AND EXPERIENCE
Completion of 1 year of post-secondary training in office administration or related field
Minimum of 2 years of related office/administrative experience
KNOWLEDGE
- General organization and activities of the specific program/unit/branch/department
- Corporate, departmental and branch policies and procedures
- Office practices and procedures
- Corporate Records Management system
- Corporate computer and software applications such as Windows, Word, Excel, Access, etc.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Ability to communicate clearly and concisely to clients, public, peers and supervisors both verbally and in writing
- Excellent interpersonal skills
- Organize, multi-task and prioritize work
- Work independently with minimal supervision
- Ability to complete work assignments within deadlines
- Ability to document/record information
- Tact and discretion
- Awareness of and sensitivity to program specific targets/population needs
- Initiative and reliability
- Ability to maintain confidential information
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing required.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Clerk, Administrative and Financial Support
City Of Ottawa
Ottawa - 87.48kmAdministrative Jobs Full-time
56,634.76 - 66,266.20
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OPH - Clinical Receptionist Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 28/06/2024
JOB SUMMARY
The mandate of the Health Protection Service is to advance the health of Ottawa residents through the provision and delivery of integrated, client-centric health protection services and programs including: Infection Prevention & Control, Sexual Health, Communicable Diseases, Outbreak Management, Substance Misuse, Emergency Preparedness, Response and Recovery, Food Safety, Safe Water, Health Hazards Prevention and Management, and Healthy Environments as outlined in Ontario Ministry of Health and Long-Term Care standards, protocols and guidelines.
You perform all phases of clinical reception duties including greeting clients, answering phones, scheduling appointments, inputting data, maintaining an accurate patient/records management system, accepting payments for sales and providing test results to clients. You also provide administrative support to ensure the smooth operation of the clinic.
EDUCATION AND EXPERIENCE
Completion of 1 year post-secondary certificate in office administration or related field
Minimum of 2 years of related office/administrative experience, preferably in health clinic/setting
Experience with graphics and desktop publishing procedures and software is desirable
KNOWLEDGE
- Office and clinical administrative procedures
- Advanced word processing skills
- Excel and Power point software at the intermediate level
- Database software including, but not limited to, systems such as iPHIS
- Various features of fax machine and photocopier to level of simple troubleshooting and for the coaching of others
- Knowledge of basic medical terminology and harm reduction approach
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy period, stressful situations or emergencies
- Ability to deescalate client interactions in a safe manner
- Detail oriented, able to schedule appointments meticulously, prepare individual client records correctly using an electronic database
- Processing payments from the public (our clients) accurately following protocol
- Organize and prioritize work
- Format documents using the concepts taught at Advanced Word level
- Use Excel to intermediate level
- Use PowerPoint to prepare presentations
- Search and retrieve information from the Internet
- Generate computerized reports
- Proofread and edit documents processed
- Set up and maintain filing systems, both hard copy and electronic forms
- Use scanner and colour printer and other office equipment effectively and efficiently
- Displays initiative, reliability, flexibility, punctuality and good judgement skills
- Non-judgemental and discretion on sensitive issues
- Able to work in an environment of changing priorities and multiple demands
- Develops a general understanding of public health issues, able to work with the public to provide frontline services
- Able to work effectively in environment focusing on sexual health and harm reduction
- Clear communications skills
- Good interpersonal skills including establishing an effective working relationship with professional staff and other branch support staff
- Problem-solving skills
- Organizational and time management skills
- Work a variety of shifts covering day and evening service periods
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement
- Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
OPH - Clinical Receptionist
City Of Ottawa
Ottawa - 87.48kmAdministrative Jobs Full-time
59,153.64 - 69,209.14
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Client Service Representative Part-time Job
Customer Service Pointe-ClaireJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
Job Location
6341 TRANSCANADIENNE
Employment Type
Regular
Weekly Hours
30
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pointe-Claire - 85.81kmCustomer Service Part-time
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