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This position supports advanced administrative tasks in a fast-paced office and warehouse environment. Incumbent possesses advanced office support knowledge, strong analytical, oral/written communication, problem-solving, basic research, and time management skills. This position is proficient in using various word processing, spreadsheet, and database applications.

Job Type: Full-Time (Non-Union)
Work Location: 790 BELLGRAVE. DELTA, BC V3M 5R9
Shift: Tuesday - Saturday (5 days/Week) 11:00 AM to 7:00 PM PST (shifts can vary and/or extend due to operational requirements) 

Compensation: starting at $17.40 hourly

Responsibilities:

• Performs general office duties, i.e. answering telephone, data entry, filing, etc.
• Prepares reports and presentations.
• Prepares and/or coordinates information for internal use and distribution.
• Performs various ad hoc tasks.
• Provides coverage in other departments, during fluctuations in volume, vacation coverage, or leave of absence coverage and as required by business needs.

Qualifications:

• HS Diploma, GED, or International equivalent
• Minimum of six-months office support experience
• Demonstrates ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail
• Effective oral/written communication, problem-solving, basic research, and time management skills
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Accurate and rapid data entry

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people development.
• Computer skills with MS Office products and web based programs.  Experience with Truckmate a definite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload

Job Description

• The candidate must be able to operate a cash register.
• The candidate must process money, cheques, and credit/debit card payments.
• The candidate must scan items.
• The candidate must accept payment for goods or services.
• The candidate will be responsible for calculating daily/shift payments received and reconciling with total sales.
• The candidate will be responsible for suggestive selling.
• The candidate will be responsible for stocking shelves and cleaning the counter area.
• The candidate must greet customers.
• The candidate must wrap or place merchandise in bags.
• The candidate must provide excellent customer service.
• The candidate will be responsible for monitoring all entrances and exits and requesting proof of payment as necessary.
• The candidate must verify the age of customers when selling lottery tickets, alcohol, or tobacco products.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Work setting

• The candidate’s relocation costs should be covered by the employer, allowing the employer to contribute to the employee’s relocation costs incurred in moving closer to the company’s offices or other work locations as required.

Additional information

Transportation/travel information

• The candidate has access to public transportation.

How to Apply

To apply, please use the provided options and submit your application if you are interested.

By mail

4100 Marlborough Dr NE suite 6B
Calgary, AB
T2A 2Z5

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