Job Summary:
We are seeking a DevOps Platform Engineer to join our Platform Engineering team. Our Platform Engineering team is a DevOps discipline with the goal of delivering innovative, automated, and self-service platforms using cost-effective technologies to meet the needs of autonomous product development teams (Tribes & Squads). The ideal candidate will have a strong understanding of software development as well as DevOps principles and practices, including some experience with cloud computing platforms such as AWS, GCP, or Azure and a strong development mindset.

In this role, you will be responsible for the development, implementation, and maintenance of platform and software solutions. You will assist in the development of software and tools in support of design, infrastructure, and technology platforms, including operating systems, networks, databases, and cloud-based and internet-related tools. You will also analyze software performance to ensure the highest level of systems and infrastructure availability.

Key Responsibilities:

• Develops complex solutions on cloud platforms to integrate, deploy, and manage cloud services.
• Collaborates with the Platform Engineering team to design and implement software solutions in a secure, robust and scalable way.
• Collaborates with development teams to understand application requirements and optimize delivery processes to increase engineering productivity.
• Configures cloud services to meet the current business needs of stakeholders and contributes to building continuous integration and continuous delivery (CI/CD) pipelines for application deployments.
• Completes tasks that contribute to the construction, monitoring, support, and management of foundation platforms used to enable successful application deployments and integrations.
• Conducts routine audits of internal processes, and identifies opportunities for improvement and efficiency.
• Maintains comprehensive documentation for configurations, processes, and procedures.
• Understands the importance of fast feedback cycles and early discovery of bugs.
• Quantifies the costs of low-productivity development environments that waste time waiting for slow builds, tests, and CI/CD pipelines.
• Organizes the data required to understand, troubleshoot, and improve essential development processes like builds, tests, and CI/CD pipelines.
• Uses data to proactively improve the reliability of the development toolchain.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Passionate about learning, automating, challenging the status quo and developing innovative solutions to solve business problems.
• Strong understanding of computer science principles, algorithms, and data structures.
• Experience with concurrent programming concepts, such as channels and go routines.
• Golang programming experience is a must.
• Experienced in CI/CD tools such as GitHub Action, Jenkins.
• Experience with automated testing and continuous integration.
• Familiarity with cloud-native technologies, such as Kubernetes and Docker.
• Strong problem-solving and analytical skills.
• Excellent collaboration and communication skills.
• Ability to work independently and as part of a team.
   

Minimum Requirements:

• Bachelor’s degree in Computer Science required
• 2+ years of experience developing applications using the Go programming language
• 2+ Experience with CI/CD tools such as Jenkins or GitHub Actions
• 1-2 years of experience in DevOps and cloud computing platforms AWS, GCP or Azure

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

We arelooking for aSenior FTM / IIB Developerto join the application development team. You will be responsible for delivering applications designed to resolve business system needs while working closely with various partners across IT. Duties include design and development for FTM applications in a WMB/IIB environment. You will be involved in all aspects of the development and or maintenance process within a well-established team. The preferred candidate would have experience working directly with the IBM FTM (Financial Transaction Manager) product. 

 
What will you do? 

• Design, code, peer-review code and document applications in an FTM/IIB environment 
• Execute unit test, system and integration test 
• Provide consulting services on new initiatives (small to large of varying complexity) 
• Assess, research and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security 
• Prepares high level and detailed technical specifications for small to medium projects in accordance with security and architecture documentation objectives 
• Together with the Architect and BA, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives 
• If required, develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises 
• Carry support pager on the rotational basis 

 
What do you need to succeed? 

• 5+ years of experience in an application development role using IBM IIB 
• 2+ years of experience in application development role using IBM FTM 
• 2+ years of programming experience with ESQL.  
• 1+ years of Java programming experience. 
• DB/2 & SQL Experience and or Knowledge 
• Experience/Understanding of ‘Automated Build/Deploy process through Jenkins’ and familiar or experience with the DevOps / Agile Methodology 
• Knowledge of multiple platforms e.g. z/OS, UNIX, Client/Server and the ability to select appropriate one to meet business needs 
• Core Java and Calling RESTFul APIs from IIB nice to have

What's in it for you?
 

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
• We provide you with the tools and technology needed to create meaningful customer experiences
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable does
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more

Reporting to the HR Manager Employee & Labour Relations, the HR Investigations Representative provides program support and a variety of administrative duties to the Internal Investigations Unit (IIU) in Employee Relations who investigates a diverse range of issues involving alleged employee misconduct. The HR Investigations Representative schedules interviews/meetings, provides notice correspondence, conducts preliminary research, gathers evidence, organizes and maintains IIU files, and prepares presentation materials for meetings.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Prepares comprehensive informational reports, presentations, statistical reporting, data and other relevant materials adhering to established timelines. 
• Reviews applicable legislation, policies, procedures etc. to support the facts and circumstances of investigations.
• Assists with the complaint intake process for all workplace investigations.
• Prepares workplace investigation report templates for each investigation.
• Schedules, coordinates, and confirms appointments. Books meeting room space for training sessions, presentations, and interviews.
• Records and maintains electronic and hardcopy records for workplace investigation files.  
• Provides notice of workplace investigations to the appropriate parties. Coordinates and provides notices for Union partners.
• Records and maintains meeting minutes during interviews.
• Prepares confidential information, records, and correspondence for sign off. Organizes and makes provisions for necessary investigation materials.
• Designs and creates forms or templates including promotional materials, presentation slides and manuals to meet program needs.
• Updates and maintains Internal IIU metrics dashboards.
• Builds and maintains a collaborative working relationship. 
• Uses discretion when working with sensitive workplace issues and information in a confidential manner.

Key Qualifications:

1. Post-secondary education in a related discipline such as Office Administration certificate/diploma, Legal Administration certificate/diploma, Human Resources or Industrial Relations certificate/diploma, or the equivalent combination of education and experience.
2. Considerable administrative experience working within a legal or political environment, preferably in municipal operations.
3. Considerable experience in the preparation of standard correspondence and reports, editing the layout and formatting of complex reports, presentations using Microsoft Office (i.e. MS Word, Power Point, Excel, Access).
4. Accurate and efficient keyboarding skills (minimum 70 words per minute) to record notes in investigation meetings (e.g. dicta-type meeting minutes) etc., with the ability to use database software, such as SAP.
5. Excellent organizational and time management skills, including attention to detail, while being resourceful and adaptable, with the ability to implement administrative work procedures and maintain an organized practice within a fast-paced and complex environment.
6. Ability to multi-task (e.g. plan, organize and distribute appointment, meeting and interview notifications; set priorities, meet deadlines) and assess situations to determine importance, urgency, and identify corporate risk for review.
7. Ability to work effectively with minimal supervision and exercise independent judgement to handle conflicting priorities, confidential/sensitive matters and work demands.
8. Highly developed interpersonal skills to develop and maintain relationships with cross-functional departments, teams, management, and external parties.
9. Experience and knowledge in Human Resources, and/or workplace investigation processes, and/or knowledge of legislation, bylaws, and policies, are assets.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Major Responsibilities:

• Performs assigned skilled and semi-skilled tasks in the installation, operation and repair of mechanical and electrical equipment and repairs required in connection with general building maintenance
• Operates a computerized Building Automation System (BAS) to manage/control Building Systems
• Performs general maintenance work in connection with mechanical and electrical equipment, building services and facilities
• Maintains a preventative maintenance program and records
• Operates air conditioning equipment including centrifugal chillers and cooling towers
• Performs plumbing repairs not requiring the services of a tradesman
• Effects minor repairs to building equipment and fixtures
• Performs related maintenance work as assigned including the use of ladders and scaffolding
• Assists tradesman as required
• Performs other related work as assigned
• May be required to work shifts (days, afternoons, midnights and weekends)

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Must have completed secondary school and possess a technician qualification in a building trade or equivalent combination of education and experience.
2. Experience in the maintenance and operation of large computerized commercial buildings.
3. Experience in air distribution systems as related to modern air conditioning systems.
4. Experience in the maintenance of pumps and large air handling equipment.
5. Must possess and be able to maintain a valid Province of Ontario Class “G” Driver’s License and must qualify for the City’s equipment operating permits and requirements.

You must also have:

• Thorough knowledge of the operation and maintenance of heating boilers, chemical treatment of chilled and hot water systems, building electrical systems, UPS power systems, fire safety equipment and fire suppression systems.
• Knowledge of automatic heating and cooling controls including pneumatic systems.
• An ability to read blueprints.
• An ability to read and perform tasks outlined in technical manuals and publications.
• An ability to maintain effective working relations with other staff.
• An ability to communicate effectively, both verbally and in writing.
• The ability to work all shifts for a 24/7 building operation.

• Posting Period: 22- Mar-2024 to 22- Apr- 2024

NOTE: It is a condition of employment with the Corporate Real Estate Management Division to pass and maintain a Police Security clearance for any Toronto Police Services locations.

Under the general supervision and direction of Corporate Security Management, you will be responsible for carrying out security duties as a front-line (Part Time) Security Guard for the City of Toronto's Corporate Security Section, at various City owned and/or operated facilities, in order to protect life, City assets and facilities.

Major Responsibilities:

• Provides security services to City owned and/or operated properties through the operation of various security systems and patrolling, including responding and effectively handling emergency and non-emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times
• Monitors and patrols assigned areas of City owned and/or operated properties and the surrounding grounds through physical patrols and by monitoring various security systems Observes, investigates, and acts on possible breaches of security, criminal code violations, fire and safety hazards, illegal entry, theft, and malfunction or interruption of utilities, machinery or equipment
• Responds to public inquiries and represents the City of Toronto Corporate Security Division by promoting security services that contribute positively to the results of the division, and corporate vision
• Conducts security audits and assessments providing advice to enhance physical security Informs the designated authorities in the event of security, fire or health emergencies. Activates fire alarm and safety systems and assists in evacuation procedures. Escorts designated authorities, police, fire and EMS personnel to emergency locations Provides security for visiting dignitaries, protocol functions, demonstrations, labour disruptions, council meetings and special events
• Conducts open-up and facility lock-down and security testing
• Screens unauthorized persons/staff and may be required to escort and/or physically remove offenders and trespassers from City owned/operated properties. Legally arrests individuals as required and surrenders them to Police as soon as possible
• Responds to security and fire alarms in City vehicle and performs proactive patrols at City owned or operated sites
• Responds to public inquiries and performs guarded tours along designated routes; records same. Assists in the movement of visitors, employees and dignitaries

• Records and maintains log books of daily activities, unusual or special occurrences, and issuance of equipment
• Receives and records complaints, conducts investigations, prepares incidents reports and conducts follow up investigations
• Conducts investigations and testifies at court proceedings as required
• Assigns daily pass and /or temporary cards. Provides access to authorized visitors i.e. contractors, guests
• Administers basic first aid and emergency CPR operating automated external defibrillator Assists Supervisors in the development of site specific policies and procedures to provide and enhance Security at City facilities
• Enforces bylaws and various Acts, Codes and City policies such as the Trespass to
• Property Act and the Criminal Code of Canada
• Resolves conflict situations including staff and general public complaints and disputes Maintains current knowledge of required legislation, resources, and City policies and procedures
• Complies with all applicable requirements contained in the Private Security and Investigative Service Act

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience providing facility security including the use of security systems and key systems.
2. Post-secondary education in a discipline pertinent to the job function or the approved equivalent combination of education and experience.
3. Possession of and the ability to maintain a valid Security Guard License in accordance with the Ontario Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34.
4. Possession of and the ability to maintain a valid certificate in Standard First Aid and CPR level 'C' and be certified to use an Automated External Defibrillator (AED).
5. Possession of and the ability to maintain a valid Province of Ontario, Class "G" Driver's License and obtain a City's Driver's Permit is an asset.
6. Strong knowledge of legislative policies such as the Criminal Code, Trespass to Property Act and WHMIS.
7. Knowledge of relevant Security policies such as patrolling and emergency response, Private Security and Investigative Services Act.
8. Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making and situational assessment.
9. Excellent verbal and written communication skills with the ability to respond to staff and public in a courteous and effective manner.
10. Ability to prepare and maintain clear, concise, and legible security reports and detailed records.
11. Demonstrated experience working with a computer and the ability to utilize a variety of software, e.g. Microsoft Word and Excel, mainframe systems, divisional databases, etc.
12. Ability to compile accurate information and prepare effective reports and correspondence using a computer.
13. Ability to operate and monitor computerized security equipment.
14. Ability to work rotating shifts, weekends, and holidays.

1. Ability to use various tools and equipment related to the role including Personal Protective Equipment (PPE) i.e. baton, ballistic resistive vest, handcuffs, two-way radios, etc.
2. Ability to pass a thorough medical and physical examination.
3. Ability to successfully complete mandatory training and recertification as required by Corporate Security including, but not limited to, City of Toronto Use of Force and Foundational certification, management of resistive behaviour and de-escalation training, defensive tactics, handcuffing and baton use, Standard First Aid, CPR level 'C' and AED, WHMIS and other position related training.
4. Ability to comply with the Corporate Security Scheduling Policy.
5. Ontario Association of Chiefs of Police (OACP) Certificate is an asset.

We thank all applicants and advise that only those selected for further consideration will be contacted.

As a Software Developer -Test Automation you’ll be working on our Platform Migration team at the Scotia Digital. You’ll work closely with multiple scrum teams to evangelize an emphasis on quality. You’ll contribute to highly applauded in house automation frameworks for UI, Microservices and Performance test.

Is this role right for you? In this role you will:

• You have an experience developing test automation frameworks in Java, python or React JS
• You have written moderate to complex code/scripts to test systems.
• Responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable the continuous testing in a DevOps environment
• Developing code to automate the testing (Unit/ Integration) of micro services (Rest APIs) and ensuring the adequate test coverage of the application code
• Partner with development engineers during story and task breakdown to develop test approach that effectively cover the functional and performance characteristics of a feature
• Building, maintaining, and improving the existing automation framework, test harness, and processes
• Be/become a SME on usage of entire application suite, processes, workflows, etc
• Working with Engineering team Management to improve the testing process
• Understanding of enterprise software design principles – architecture, design patterns, OOP
• Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Good knowledge and experience in Java/ J2EE – at least 3 years
• Good knowledge and experience in Spring Boot – at least 2 years
• Strong knowledge of object-oriented software development best practices
• Strong experience in developing Unit Tests and Integration Tests using testing frameworks such as JUnit, TestNG, and RestAssured – at least 2 years
• Experience working in a DevOps environment. Experience with Java Build Tools: Maven or Gradle
• Familiarity with OpenAPI Specification(OAS)/ Swagger, YAML, JSON
• Knowledge/ experience in Java ORM Frameworks such as Hibernate, Spring DAO
• Exposure to RDBMS such as Oracle or DB2. Knowledge and experience with SQL queries
• Nice to have: experience in building, integrating and deploying web services (REST/ SOAP/JSON/XML)

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Job Description

In this role you will provide desktop support for Information Technology hardware and software, and will provide implementation support for IT projects.

Major Responsibilities:

The primary responsibilities as a Technology Analyst 2 will be varied. Specifically, you will:

• Provide desktop support for Information Technology hardware and software.
• Respond to enquiries from users regarding Information and Technology problem and service requests.
• Consult with users concerning hardware/software problems and provide technical assessment, analysis and resolution of problems and issues.
• Extract information required to diagnose and resolve problems.
• Install and configure desktop-related hardware and software.
• Implement City-wide and Divisional hardware and software upgrades and projects.
• Co-ordinate and/or escalate with internal and external groups, including vendors, on resolution of technical problems.
• Follow up on problems and keep users informed until the problems are resolved.
• Participate in team projects and make recommendations to enhance the quality and efficiency of support.
• Provide inputs to the developments and improvements to current environment, policies and processes.
• Provide training to clients in use of desktop technology.
• Prepare documentation to facilitate transfer of knowledge.
• Provide input for statistics and drafts summary reports.
• Document solutions to hardware/software problems for users and other IT staff.
• Collect and maintain asset inventory. Dispose of hardware and software.
• Perform desktop-related IT tasks in response to issues, client service requests, and operational requirements as assigned.
• Travel within the City of Toronto as required. Travel to other GTA locations for training and adhoc computer support.

Key Qualifications:

Your application for the role of Technology Analyst 2 should describe your qualifications as they relate to:

1. Post-secondary education in a computer-related field, or the equivalent combination of education and/or related Tier 2 Desktop Support experience.
2. Experience in a large, diverse computing and customer support environment providing desktop support.
3. Experience configuring and troubleshooting technical issues with Windows 10, Novell, MS Office Suite (Excel, Word, PowerPoint, Outlook) 2013 and Office 365, various web browsers, Desktop Imaging, and mobile computing devices, such as Tablets, Notebooks, Toughbook's, Smartphones and handheld devices.
4. Experience and strong working knowledge of the functionality of Active Directory, Enterprise Security Level software

 You must also have: 

• Ability to prioritize, plan, organize and work independently and cooperatively with others in a team environment.
• Possession of a valid Ontario class “G” Driver’s Licence and access to a properly insured vehicle.
• Ability to lift objects (up to 40 lbs).
• Ability to travel within the City of Toronto as required.
• Strong conceptual, analytical and problem solving skills.
• Commitment to customer service, performance quality and continuous improvement.
• Excellent communication skills with the ability to convey, clearly and effectively to a variety of audiences.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Work Location: East York, Metro Hall and Etobicoke

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Heavy Equipment Operator (HEO) position within our Solid Waste Management Services.

 Major Responsibilities:

• Operates heavy motorized equipment in a safe and efficient manner
• Operates powered vehicles and equipment, including rubber-tired and track-type front end loaders, backhoes, gradalls, roll-off trucks and tractor-trailers
• Secures open top trailers using straps, ratchets and crank handle to secure tarps
• Maintains vehicles in a clean and tidy condition and makes daily inspection, reports defects and maintains a Driver's Log, as required by the HTA and City policies
• Directs activities and may provide work direction to other staff
• Assists workers in various Transfer Station functions, including, but not limited to, loading and unloading of trailers, hook-up, cranking landing gear, and opening and securing trailer doors, etc.
• Shunting of tractors and trailers at Transfer Stations
• Installs or assists in installing equipment attachments
• Performs other related work as assigned

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and be able to maintain a valid Province of Ontario, Class "A" Driver's License (with "Z" endorsement), and must qualify for the City's Equipment operating permits and requirements.
2. Recent experience and demonstrated ability in the operation of tractor-trailers, rubber tire articulated loaders, track loaders and back hoe generally as outlined in the responsibilities.
3. Ability to operate tractor trailers equipped with manual transmissions or automatic transmissions.

You must also have:

• Ability in the operation of construction/utility equipment, front-end loaders, heavy trucks, generally as outlined in the responsibilities.
• Knowledge and ability to perform running repairs on equipment, calibrate onboard weighing system and to maintain equipment and/or vehicle in operation in a clean, tidy and safe condition.
• Familiar with the Occupational Health and Safety Act and regulations that apply to this work and Provincial and City Traffic Laws and regulations for the safe performance of his/her duties and responsibilities.
• Ability to orient new staff on assigned vehicles/equipment.
• Ability to use or learn to use technical devices related to the position.
• Ability to communicate in relation to the job duties and deal courteously with the public.
• Must be available to work shift/weekend/overtime/on call duty, rotating shifts and emergency situations.
• Must be able to follow instructions, work independently or in a group.
• Ability to maintain accurate records and to communicate effectively verbally and in writing.
• With the appropriate safety precautions, must be able to tolerate dusty, noisy, and odorous conditions.
• Must be physically capable of performing the required duties and be able to work in all weather conditions.
• Must be willing to take training and upgrading as required.

We thank all applicants and advise that only those selected for further consideration will be contacted

Vacancies known at the time of posting:
1. 2700 Eglinton Ave W, Toronto, M6M 1V1 (1)

2. 30 Adelaide Street East, Toronto, M5C 3G8 (1)

3. 60 Queen Street West, Toronto, M5H 2M4 (2)

Major Responsibilities:
 

• Prepares, researches, maintains and processes documents (e.g. enforcement of defaulted fines, license suspensions, warrants, probation orders, other court orders, interpreter request, dockets, case dispositions, MTO requests, photocopy requests, trial request, motion applications, extension applications, re-openings, walk-in-guilty pleas, and filings of certificates and information etc.).
• Selects and presents data. Determines and corrects errors.
• Drafts correspondence (relating to legislative authorities and court/tribunal processes).
• Inputs, updates and maintains data (e.g. processing certificates of offence and Information filed with court, Prepping court dockets, updating dispositions including FTR, scheduling trials etc.).
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
• Prepares presentation materials, forms etc.
• Utilizes layout, formatting and keyboarding skills using computer.
• Maintains filing and retrieval systems for records/documents (e.g. trials, pending matters to be scheduled, schedules, tables, completed cases, docket payments, fines at collections, exhibits, recording tapes / digital recording files, reports, inventory data and manuals, receivables and completed matters) etc.
• Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness.
• Issues/completes receipts/documentation.
• Receives, balances and records payments and completes receipts.
• Responds to inquiries requiring broad knowledge of the operational area/function (e.g. call centre, public counter, in-take counter and information desk).
• Coordinates meeting rooms, bookings and special requirements for meetings.
• Attends meetings, takes and transcribes minutes.
• Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, and bank deposits.
• Monitors, orders and maintains supplies/resource materials for unit or other locations.

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

1. Considerable experience performing various clerical duties, including, receiving payments, typing correspondence, processing applications, etc.
2. Considerable experience working with various filing systems and the management of large volumes of information both hard copy and electronic.
3. Experience with MS Office (i.e. Word, Excel, Access, Outlook and PowerPoint), data entry, formatting procedures for text, table, spreadsheet and mail merging. 
4. Experience working in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone and in writing.

You must also have:
 

• Mathematical ability to compile statistical summaries and to balance accounting documents, e.g. Failed to Respond (FTR) dockets, Walk In Guilty (WIG) dockets, First Attendance dockets balance day end cash transactions etc.
• Knowledge of legal and technical terms and court procedures and requirements, e.g. knowledge of the Statutory Powers Procedure Act, City of Toronto By-Laws, Provincial Offences Act, Courts of Justice Act, Administration of Justice Act and related regulations.
• Excellent interpersonal, and communication skills with the ability to meet and interact with, judiciary, Legal Profession, Staff, Enforcement Agencies, Public and representative from external agencies and organizations in an efficient, discreet and professional manner.
• Excellent organizational skills with ability to multitask in a high pressure, high volume environment with minimal supervision.
• Ability to utilize layout of formatting procedures for text, charts, graphs and statistical data.
• Ability to operate audio/visual systems and perform minor maintenance and repairs.
• Ability to type/keyboard at a fair rate of speed, and accuracy.
• Ability to lift boxes up to 20 kg.
• Ability to work flexible and varied hours on a rotational basis.
• Ability to work in a primarily digital environment
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Posting Period: 20-Mar-2024 to 05-Apr-2024

BRIEF INTRODUCTION 

The Assistant Branch Administrator is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. 
   
IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

• Consistently demonstrate high levels of internal and external client service
• Assist in the management of branch support staff, including executing development plans
• Ensure quality and efficiency of branch operations
• Assist with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations
   

We would love to work with you if you have: 
 

• Experience in the securities industry 
• Excellent verbal and written communication skills  
• Meticulous attention to detail and excellent time management skills 
• Provide excellent client service in a professional and respectful manner
• Strong organizational skills
• Ability to take initiative and work independently
• Investment Representative (IR) license is an asset or obtain license within 15 months of hire which includes:
  • Canadian Securities Course (CSC), 
  • Canadian Practices Handbook (CPH),
  • Investment Representative Training Program (IRT)
  • ScotiaMcLeod internal 30-Day training program

 What’s in it for you:

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on performing a variety of specialized administrative support to assist with the day-to-day management control, operations and coordination of complex projects and/or program related functions in the Office of the Deputy City Manager, specifically:

Office Administration

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
• Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor’s office and Councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations and protocols.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures.
• Applies and checks layout and formatting guidelines. Proofreads own and others material.
• Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Maintains strict confidentiality at all times.
• Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, printing of conference materials, registration.
• Prepares agendas, takes/transcribes minutes and follows-up on action required.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including PowerPoint.
• Organizes and maintains up-to-date manuals such as Council and Corporate administrative policies and guidelines.
• Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
• Coordinates the development and implementation of secretarial and administrative   standards and procedures.
• Attends various meetings, events.
• Promotes and delivers excellent customer service.
• May handle special projects.

Human Resources and Financial Management

• Monitors, tracks and reports attendance.
• Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
• Maintains staffing and recruitment information and documentation. 
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives.
• Assists in the co-ordination of service area labour disruption plans as required.
• Coordinates the submission of petty cash reimbursements, supplier payments and other administrative matters for the office.

Communications and Issues Management

• Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
• Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
• Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the DCM's Office and refers to the appropriate Division for Action. Monitors and tracks responses.
• Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
• Prepares and co-ordinates communications material within the service area, including newsletters, bulletins, notices and flyers.

Council and Committee Agenda Management

• Monitors all key reports required for committees and council and ensures deadlines are met.
• Annotates Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
• Maintains awareness of municipal matters while acting with discretion on all confidential matters.

Reporting and Record-Keeping

• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
• Develops, operates and maintains an effective record/retrieval system for the office.

Key Qualifications:

1. Considerable experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures. 

2. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.

3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.

4. Considerable experience preparing agendas, taking minutes at meetings and identifying items for follow up.

5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).

6. Strong analytical and problem-solving skills.

7. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.

8. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.

9. Ability to work independently, in a politically sensitive and confidential environment, using sound judgement.

10. Ability to provide work direction to other support staff.

11. Ability to research and prepare information in a timely manner.

12. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.

13. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.

14. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.

15. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.

16. Must be resourceful, adaptable and possess a high degree of initiative.

17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

18. Knowledge of the Agenda Forecasting System (AFS) and the Letter Tracking System (LTS) would be considered an asset.