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We are looking for a talented and passionate team-player to join the Mydoh team as a Senior Bilingual Customer Support Specialist. Your goal will be to provide exceptional support to our English and French speaking families across Canada.

In this role, you will provide the voice of the customer to the team, while helping users with their day to day questions. You will bring an entrepreneurial mindset and energy to working with customers to ensure satisfaction, and act as an escalation point for support issues.

RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars – Banking, Capital, Platform, and Ventures – combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect.

What is the opportunity?

We are looking for a talented and passionate team-player to join the Mydoh team as a Senior BilingualCustomer Support Specialist. Your goal will be to provide exceptional support to our English and French speaking families across Canada. 

In this role, you will provide the voice of the customer to the team, while helping users with their day to day questions. You will bring an entrepreneurial mindset and energy to working with customers to ensure satisfaction, and act as an escalation point for support issues. 

What will you do?

• Proactively engage with customers through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one

• Provide an invaluable customer experience by understanding customers’ immediate and future needs and providing timely resolutions

• Translate copy from English to French

• Contribute to team results by supporting all colleagues to be successful in meeting customer needs

• Maintain high levels of customer engagement and satisfaction 

• Serve as an escalation point to handle and advise on complex support issues  

What do you need to succeed?

Must-have

• Exceptional customer service capability and confidence in engaging customers across multiple channels (i.e. phone, email, live chat, etc.) using a friendly, positive and professional tone

• The ability to communicate flawlessly in English and French with customers (both through written and verbal communication)

• A drive to provide exceptional customer service

• Proven ability to prioritize, and multi-task in a fast-paced environment

• An ability to think in action, problem solve, and collaborate closely with colleagues

• A strong desire and willingness to learn and apply learnings

Nice-to-have

• Experience working in a start-up environment

• Previous experience working in a Contact/Call Centre for a financial institution and/or service industry

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-POST
RBCX

VSCUSTOMERSUCCESS

Job Skills

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

Personal and Commercial Banking

Regular

Salaried

2024-02-16

2024-03-01

What is the opportunity?

As part of the RBC Global Asset Management (GAM) Application Resiliency team, you will be responsible for the upkeep of all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical and the business teams in the group.

Are you fueled by the thrill of technology resilience? Does the idea of solving complex puzzles using massive-scale data in real-time ignite your curiosity? Look no further! We’re on the hunt for an experienced Production Support Specialist who embodies these qualities and more.

What You’ll Do:

• Perform stakeholder analysis to identify impacted or influencing groups and stakeholder requirements and responsibilities.

• You will look for areas of improvement in monitoring application stability.

• You will communicate the overall status with the line of business and management.

• Gather and analyze metrics from applications and infrastructure to assist in performance tuning and fault finding.

• Develop plans and accurate estimates for completion of requirements, continuously improving the detail and accuracy of estimates.

• Facilitate collaborative sessions with extensive and diverse business stakeholder groups to drive requirements discovery, analysis, and review

• Provide facilitation services to business stakeholders, including partnering with third-party vendors and assisting in evaluating third-party vendor solutions and requirements.

• Prepare, review and support requirement validation and sign off utilizing various facilitation and communication techniques.

• Act as a liaison between technical, operations, and business stakeholders to resolve planning and implementation issues as well as operational support issues

• Act as a project manager and work with technical and operational SMEs to develop test and implementation plans, overseeing implementations, including user acceptance testing and any modification; may also lead to low-complexity projects end-to-end.

What do you need to succeed?

Must-have.

• 5+ years of Financial Industry experience, asset management preferred

• 3+ years of related work experience as a Technical Systems Analyst or Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects

• Knowledge and experience supporting .Net, Java applications in traditional and modern containerized applications.

• Understanding of best practices in security.

• Key Behaviours: Leadership, Entrepreneurial mindset, Solution-focused mindset.

• Key Capabilities: Analytical Thinking, Design Thinking, Communication, Stakeholder Engagement, Business knowledge, Business Analysis Concepts & Technologies

Nice-to-have

• Previous infrastructure migration experience is a plus

• Knowledge of or experience in asset management is a plus.

What is in it for you?

• Dynamic Environment: Our tech playground is buzzing with excitement. You’ll thrive in an environment that encourages creativity and growth.

• Impactful Work: Your contributions matter! You’ll directly influence our technology’s resilience and efficiency.

• Team Spirit: Expect high-fives (virtual or in-person) and celebrations when we conquer milestones!

Job Skills

Agile Methodology, Computer Operations, Customer Service, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Contract (Fixed Term)

Salaried

2024-02-16

2024-03-09

What is the Opportunity?

As part of the Cloud & Transformation Team, your role is to support the Cloud Program in the compliance and risk management areas. You will partner and collaborate with all Cloud Stakeholders including but not limited to Cloud and business partners. You will be responsible for creating and maintaining risk dashboards, own the issue management and the KPI/KRI inventory processes for the Cloud Program. This role requires project management, building relationships, facilitation and coordination with business partners, vendors, cloud service providers, external/internal auditors and key stakeholders across the enterprise. The incumbent should have strong sense of accountability and ownership of work.

What Will You Do?

Risk Management:

• Risk management: Open, Close, extend, accept, risk assess and socialize risk findings. On-going risk tracking of Cloud items.

• Facilitating Risk meetings with public and private cloud teams. Key role in the coordination/facilitation of controls workshops with internal/external stakeholders in managing the in-scope applications.  This includes weekly/monthly onboarding meetings to discuss in/out of scope applications with internal auditors, application custodians and business owners.

• Reviewing Risk log for existing findings, review findings and follow up with approvers for acceptance. Meeting Platform leads to understand; reasons for exemption and what controls they are failing

• Review Platform Scorecards and update Archer if and when needed. Maintain Central Risk Repository for Cloud Technology. Accountability for maintaining Cloud Platform risk profile for different patterns offered in the Cloud program.

Vendor Management:

• Support your colleagues in executing and following up on third party controls required for the CSPs.

• Participate, lead discussions, negotiate Business Continuity Management, Business Impact Assessment and Exit Strategy

Audit engagements (internal/external):

• Consult in T&O compliance/audit standards for assessing impact to T&O. Stay up to date on changing regulatory standards for external reporting that impact T&O.

• Manage the successful completion of SOX audit & identify & implement proceses to support reduction in time spent during an audit.

• Maintain a backlog of Questions & Answers and produce and report on insights based on the audits conducted to drive key actions to support the overall healthiness of the Cloud Risk Profile.

• Manage the remediation efforts for gaps raised by third parties and ensure that remediation is completed timely and effectively. Provide consultation services on remediation paths and accountable for closure package preparation.

Risk Transformation:

• Work with key partners in the cloud program to identify and implement ideas that will support more efficient and timely risk management practices, including transforming the issue management process.

• Create and deliver a risk training program curriculum for the Cloud Program.

Documentation

What Do You Need To Succeed?

 Must have:

• 7+ years in the IT, assurance, or financial services industry; external audit experience is a plus.

• Strong knowledge of IT risk & compliance management practices & vendor management

• Maturity level and skill/judgment to be able to deal effectively with sr. management within RBC and operational risk groups throughout the organization

• Excellent communication (verbal & written) skills, including strong appreciation of relationship management & attention to detail.

• Able to work independently and deliver on responsibilities with minimal supervision.

• Sound problem solving, analytical (including qualitative analysis), research, and quantitative skills

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Ability to facilitate between and influence key decision make

• Preferred: CISSP, CCSP / CCSK / AWS, Azure or GCP technical certifications

Nice-to-have:

• Experience in a matrix environment, such as a large Financial Institutions

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#TEHCPJ

Job Skills

Business Continuity Management (BCM), Business Continuity Planning (BCP), Business Impact Assessments, Cloud Computing, Compliance Risk Management, Identifying Risks, Impact Analysis, Impact Evaluation

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-16

2024-03-01

The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterprise. This contract position focuses on enhancing end-to-end process efficiency through continuous improvement efforts. The Senior Manager will be liable for the creation, and implementation of initiatives aimed at process optimization, gap closure, and guideline simplification. This role involves working collaboratively with stakeholders and partners across the Bank’s global footprint.

Is this role right for you? In this role you, will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Upholds strong risk management principles; ensures enhancements to processes and workflows continue to follow to risk appetite, audit expectations, and global regulatory obligations. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Anchors process optimization directions on critical thinking, ensuring improvements are confirmed with sound data and analysis.  Brings business and technical experience to drive high quality outputs for process mapping, operating procedures.

• Act as a key contributor to identify opportunities for TPRM process improvement, workflow streamlining, or remediation, and works collaboratively with partners in Control Functions, Risk Advisors, local TPRM 2nd line in countries, TPRM Operations, TPRM Governance, Contract Owners, Internal Controls, GPS, Audit and other stakeholders to create and successfully implement scalable solutions, enterprise-wide.

• Directly contributes to the development, writing, and/or validation of Operating Procedures to assist process changes.

• Acts as a subject matter expert regarding operational enhancements, process streamlining initiatives, and operating model modifications, and participates as, required, to assist Audit and regulatory reviews, system and reporting enhancements, and other requests as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 5+ years established governance, risk management, process engineering and/or vendor management experience in Financial Services industry.

• Undergraduate degree in Business, Finance, Engineering; MBA or other Graduate Program in related discipline would be an asset.

• Experience in leading dynamic and multifaceted projects across multiple business lines.

• Excellent analytical, problem-solving, negotiation & problem resolution skills.

• Strong judicious thinking and influencing with excellent communication skills both written and oral. Significant reliance is placed on the incumbent to socialize to all stakeholders effectively and constructively. 

• The Bank’s global operations are rapidly developing with high rate of change and evolving standards and leading practices; therefore, the incumbent is required to maintain a current awareness of regulatory and best practice developments related to Third-Party Risk.

What’s in it for you?

• The opportunity to join a forward-thinking team surrounded by collaborative and innovative teammates.

• The opportunity to expand your network with stakeholders, including Sr. Executives, across the Bank’s business lines, and various other areas within GRM.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.

A career in Procurement, within Internal Firm Services, will provide you with the opportunity to develop and manage the procurement of all goods and services required by PwC for operational and strategic purposes. As a part of the team, you’ll assist in developing our standard practices and compliance infrastructure, managing relationships for both internal clients and suppliers to aid in the strategic selection of suppliers, supplier diversity, and contract negotiations.

Meaningful work you’ll be part of 
 

Our clients are unique and their digital banking experience should be one-of-a-kind. Wealth Management Digital products and services strive to empower our clients when they interact with us.

We’re looking for a talented and passionate Full Stack Developer to join our team. Our team is designed to deliver products throughout the client’s journey, not projects; each lab is setup for agility and continuous delivery.  You will be part of a team of enthusiastic engineers building front-end and back-end applications in this role. You will have opportunities to work with all stakeholders to design best-in-class technology solutions.

What will you do?

• As a Full Stack Software Developer, you have a solid technical foundation, and a strong focus on growing your development skills; You are able to deliver complex tasks, working individually or pairing with others and you have a significant amount of experience in different domain.

• You will be part of a team creating new services and client-facing applications using the latest technologies which will shape the future of banking for RBC; You will develop and support highly scalable, high performance APIs within an Agile development team

• Ensure high code quality through automated unit and functional testing.

• Automate processes within the development pipeline; identify opportunities for efficiency gains and reducing time-to-market, and enabling continuous delivery.

• Design and develop code structures based on technical design defined by the team.

• Work within an Agile product team comprised of technical, product and business team members to deliver exceptional products.

• You will actively seek out knowledge about new technologies and how they can be used to solve current and foreseeable challenges.

• Excellent communication including the ability to distill technical details into human terms.

What do you need to succeed?

Must-have

• 3+ years’ experience with Angular 6+, Node.js, JavaScript, TypeScript.

• 3+ years’ experience using and developing RESTful APIs and microservices

• 3+ years developing on the MEAN stack.

• Knowledge of developing distributed cloud applications (Pivotal Cloud Foundry, OpenShift, Docker); Hands on experience designing, developing, testing and troubleshooting RESTful API and interface specifications (Swagger, SOAP)

• Knowledge of security gateways and protocols (JWT, OAuth2.0, OIDC, SSL Certificates)

• Full software development life-cycle experience with CICD and thorough testing prior to release

• Solid Understanding of Agile

Nice-to-have

• End-to-end UI Automation Testing

• Knowledge of major architectures style (message oriented, reactive, event based)

• Micro-service architecture, design, and implementation (load balancing, discovery, resiliency) 

• Good eye for UX design and being able to collaborate closely with our UX designers.

• Knowledge of modern SaaS platforms for Platform Analytics, Monitoring, UX, and Management (Google Analytics, Firebase, WalkMe, Launch Darkly, Datadog, and others.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team 

• A world-class training program in financial services

#Ll-Hybrid
#Ll-POST
#TECHPJ

Job Skills

Agile Methodology, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Microservices Architecture, Problem Solving, Programming Languages, RESTful APIs, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

As the Senior Digital Product Manager, Wealth Web, you will contribute to the overall success of the Digital Wealth roadmap and drive a dedicated backlog with partners in Digital Product Design, Wealth Management, and Engineering.  You will oversee the rollout of an industry leading digital web experience, and be responsible for engaging customers, incorporating feedback from participants, prioritizing key features and experiences, and more. You will be responsible to partner with other product managers, bank stakeholders, software engineers, and designers, to translate the client journeys into actionable, prioritized backlog deliverables and follow through to delivery.   Critical to success in this role is the ability to build strong relationships with partners (both internal and external) and lead large-scale, multi-faceted programs. This role ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Leader in agile product management to prioritize effectively and manage inter-dependencies across key scrum teams 

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Prioritizes and manage a dedicated backlog with partners in Digital Product Design, Wealth Management, and Engineering, at Scotia Digital

• Partners closely with Product Design and Engineering to ensure a user experience across client segments that is logical, engaging, and accessible

• Partners closely with business stakeholder teams to ensure an effective operating and delivery model

• Uses data to drive decisions, building hypotheses, testing and iterating, including planning for the right incorporation of data and analytics strategies into roadmap

• Maintains a prioritized backlog, supports the creation of detailed user stories, and participates in sprint planning and review activities.  Engages day to day with the scrum teams, clarifying questions nad helping with decision making.

• Plans for and considers reusability of Canada components in other markets across the Bank’s International footprint.

• This will be a Technical Product leadership role

• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Minimum 5 years experience in building customer facing digital products

• Managed a technology product or a digital journey end to end, from inception to delivery

• Ability to build trusted relationships, instill confidence and influence stakeholders

• Experience with financial products and services in direct investing and/or wealth management

• Master of identifying and solving ambiguous problems to drive customer and business value

• Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance

• Excellent organizational and analytical skills with strong attention to detail

• Curious and experimental mindset to drive innovation 

• Great verbal and written communication skills, with the ability to engage and influence stakeholders at different levels in the organizations

• Engineering, Computer Science or Business degrees considered an asset

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
 
Working location condition: Hybrid
 
#LI-Hybrid

The Team:

The Software Engineer role is a key leadership position within Global Equity Derivatives technology, responsible for servicing top revenue generating equity derivatives units worldwide (NY/TOR/LON/LATAM). Ideal candidate will have worked in financial industry, deploying in-house & vendor platforms on to public cloud, managed devops team, and directly supported Trading/FO users within capital markets.

Is this role right for you? In this role you will:

• Successful candidate will be responsible for directly supporting Equity Derivatives sales and trading units across geographies and ensures equity derivatives platform availability.

• Work with business and technology stakeholders to create a multi-year roadmap for cloud deployments, and end-to-end system integrations.

• Responsible for Devops team - managing, tracking, resolving and communicating production backlog & priority to stakeholders and reducing production incidents and system downtime.

• Responsible for platform management, monitoring and alerting end-users on system issues, meeting agreed SLAs, and complying with data storage and archival policies.

• Maintain system statuses, and complying with regional regulatory requirements for production systems – Release/Incident managements/disaster-recovery etc.

• Responsible for creating availability matrix for real-time platform, and monitoring.

• Work with Enterprise teams to understand security postures, vulnerability management, infrastructure provisioning - database/network, and application log management.

• Create documentation/Confluence pages covering architecture, release notes, security and operational readiness.

• Work with PMO to forecast infra, license and other operational cost.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Candidate must have a minimum of 3 to 5 years’ experience in supporting Front-office trading and sales teams across worldwide, deploying and maintaining large scale applications with complex integration, and have cloud-based deployment experience.

• Key skills – Capital market support, preferably in equity derivatives and notes and have worked on Azure Cloud, Linux, K8, any provisioning tools, Shell, Python, NoSQL.

• 2+ years of experience supporting public cloud hosted vendor SaaS Platforms.

• 2+ years of experience in automating deployment process and working with CI/CD tools.

• 4+ years of experience with monitoring tools – Grafana/Prometheus, ELK stack etc.

• The role requires leadership skills, hands-on technical experience, and a can-do approach towards environment automation / management and continuous improvement for efficiency and cost effectiveness.

• Excellent English verbal and written communication skills are essential

• Resolve complex infrastructure and application deployment issues.

• Knowledge of best practices and IT operations in an always-up, always available service.

• Proficient with source code versioning tools (Git) and build tools (Gradle).       

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!

• We provide you with the tools and technology needed to create best customer experiences

• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world

• Dress codes don't apply here, being comfortable does

• Onsite cafeteria

• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

#LI-Hybrid

Conducts various types of audit engagements over Finance, Legal and Regulatory Compliance, People, Culture and Brand, Enterprise Risk to critically assess governance, risk management and internal control processes, ensuring the nature and extent of work is sufficient and appropriate in providing an opinion while providing clear and concise description on issues and potential issues.

This work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Provides critical input to Chief Auditor/Assistant Chief Auditor on the practical aspects of the audit and its execution.
• Provides input into Corporate Audit processes identifying opportunities to simplify.
• Executes audits in full recognition of the risks of the group that encompass the inherent risks, control risks and internal/external environment and regulatory risks. This may encompass individual audits and broader capstone audits of Enterprise level functions/processes.
• Determines impact of changing strategies, tactics, risks and initiatives on audit, advisory and investigative services.
• Identifies and evaluates the impact of new and emerging technology and technology risk on the organization’s processes and control environment.
• Utilizes data analytics to improve quality and efficiencies.
• Develops an awareness of business strategies, policies and standards providing meaningful insights based upon knowledge and research which will continue to improve the Enterprise management and control processes.
• Maintains the independence of the audit practice and its personnel.
• Develops insightful discussion points contributing to audit reports that provides fair and balanced assessment of governance, risk and control processes based on audit work performed. Deliverables must be objective, clear, concise and timely.
• Identifies control deficiencies and provides a fair and balanced assessment of their magnitude.
• Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to obtain an understanding of the control environment.
• Ensures that all audit procedures executed are conducted in accordance to Corporate Audit Methodology as confirmed by it’s Quality Assurance program and/or regulatory examination results.
• Applies sound judgement in the execution of the assigned work and ensures open lines of communication.
• Plans audit engagements to identity risk and scope of the audit engagements
• Develops and maintains good working relations with key stakeholders.
• Actively monitors change management initiatives and identifies potential risks.
• Actively participates and supports Corporate Audit change initiatives.
• Maintains and enhances professional audit qualifications in line with industry standards.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Professional designations such as CPA-Audit, CIA
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

03/12/2024

Address:

100 King Street West

Audit, Risk & Compliance

As an Mainframe developer, you will work standard and additional overtime hours to meet project deadlines and provide 7x24 production support on a rotation basis.  Provide analysis and coding support for host/mainframe applications and infrastructure implementations.  Must be fluent in English, oral and written, with excellent interpersonal, communication and negotiation skills to understand, document and share key system information with their colleagues, support groups, other technical staff, business partners and management. 

Is this role right for you? In this role you will:

• Be a true team player who values the perspectives and opinions of others while leading with humility and confidence
• Take accountability for results and exhibits a “can do attitude”
• Demonstrate a high level of emotional intelligence (self-awareness, self-regulation, empathy, motivation, and social skills)
• Have an appetite to continuously evolve and improve, to tackle difficult problems and seek/give constant feedback
• Embrace change and see it as an essential driver to solve complex issues
• Demonstrate flexibility and be able to move forward without having all of the answers
• Consistently seek to understand, meet, and deliver on customers’ expectations

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Experience in host/mainframe development (COBOL, JCL, CA7, SAS, CICS)
• Have work experience with ACF, Endevor, DB2 and IMS
• Excellent problem solving and analytical skills and is capable of multi-tasking and managing concurrent tasks and initiatives.                                                        
• Must be reliable, pro-active, results-oriented, customer-focused, attentive to details, and a team player.    
• Strong interpersonal skills and can build and foster relationships with team members and peers.                                                                        
• Experience in the financial industry with some host development experience.
• Innovative approaches to developing process improvements and solutions; ability to convey and promote these ideas.
• Working experience with systems development methodologies and software development technologies, concepts and lifecycle.
• Worked in Agile lab or used Agile framework.
• Experience in Java, Azure is an asset

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid