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Position purpose:

Reporting to the Senior Manager, IT Infrastructure and Systems, provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements from a Workday reporting perspective. Work closely with various business units and stakeholders to fulfill their requirements by configuring, maintaining and developing Workday reports. Effective reporting plays a crucial role in decision-making and overall business success and contributes significantly to the university's growth and performance.

In this role, your responsibilities will include:

• Business Analysis: Lead the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary. Write business cases and communicate these between IT teams, managers and others involved in the process. 
• Business Requirements: Identify, design, and refine business process changes and transactions.  Develop a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.
• Testing: Design and execute business and end-user test scenarios and integration tests.  Ensure that the system meets the requirements in terms of functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement.
• Documentation: Prepare technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation.  Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.
• Technical Support and Services: Provide expertise to clients regarding the use of systems. Process various special requests from clients, including the upload or extraction of data and the management of specialized systems.

What you will bring:

• University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience
• Minimum 3 years of experience supporting business units and their IT needs
• Knowledge of University’s business standards and processes
• Knowledge of computing principles with understanding of business processes and cycles
• Knowledge of Workday and Workday reporting for Human Resources would be considered an asset
• Knowledge of project management methods and practices
• Knowledge of University’s established IT strategies, policies and procedures and how to apply these to client requirements
• Analytical skills to convert business requirements into technical specifications
• Ability to communicate technical concepts in a non-technical manner
• Ability to proactively keep abreast of new emerging technologies
• Bilingualism - French and English (written and spoken)

Closing Date:

September 16, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Application Close: 31/10/2024

The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:  

• lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
• experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
• knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups  
• demonstrated understanding of the value of diversity and inclusion in the workplace  
• ability to apply an equity and inclusion lens to customer service and to internal decision-making processes  
• the ability to communicate in a language other than French or English

WHAT YOU NEED TO KNOW

• Language Requirement: Various Language Requirements       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Closing Date:

September 09, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Position Purpose:

Reporting to the Supervisor of Academic Administration, the incumbent coordinates frontline service and business processes by directly supervising academic office staff and serving as their main point of contact. Finds solutions to special requests and capitalizes on opportunities to review, develop, and implement processes based on industry best practices. Displays a positive, professional attitude to foster harmony and team spirit.

In this role, your responsibilities will include:

• Supervision: Supervises work performed by officers, sets priorities, provides advice with a view to meeting individual goals, develops individual and group training plans, motivates staff, and provides guidance and feedback. Shares knowledge about management tools to bolster employee engagement within the section in order to maximize productivity and minimize staff turnover.
• Needs evaluation and recommendations: Anticipates, analyzes and interprets student needs, determines policies and procedures to put in place, diagnoses and formulates recommendations to solve student problems and ensures that these recommendations are implemented. Solves complex problems and follows up as required.
• Project management: Plans and manages assigned projects. To this end, determines project scope and phases, monitors progress when relevant, makes adjustments throughout the process and ensures effective communication between stakeholders. Manages and monitors delivery of projects assigned to own team.
• Recruitment activities: Promotes the University of Ottawa and its programs and services at trade shows and recruitment events. Helps assign necessary recruitment resources in partnership with the supervisor, academic services.

What you will bring:

• In-depth knowledge of high school, college, undergraduate and graduate academic programs, with at least five years’ experience in an academic setting
• Knowledge of administration usually acquired through postsecondary studies and several years’ experience in a similar role 
• Experience in leading a team in a constantly changing environment
• Experience in providing customer service
• Experience in interpreting, communicating and implementing processes, policies, and procedures
• Experience in using Microsoft Office, Windows, the internet, student information systems, Talisma, and email
• Ability to deal with conflicting priorities and to meet strict deadlines in a fast-paced work environment
• Ability to concentrate in an open, dynamic environment in which several interruptions can occur at any time 
• Ability to manage multiple files with attention to detail
• Ability and willingness to take decisions that could affect students, employees or department members
• Demonstrated ability to show tact, diplomacy, discretion and good judgment 
• Knowledge of the University’s administrative structures and processes (an asset) 
• Experience in gathering and analyzing data and in writing administrative and statistical reports
• Experience in implementing strategies and activity plans for students
• Excellent communication skills to understand the needs of students and employees 
• Strong organizational skills 
• Strong analytical skills, excellent judgment and close attention to detail 
• Bilingualism – French and English (spoken and written)

Responsibilities

As a Sales Representative for PepsiCo Beverages Canada, you will be maximizing business growth through the acquisition of new customers and maintenance of existing customer in various channels. You are responsible for growing the business in your territory by creating on-going, positive relationships with your customers.

In this role you will help us get our famous brands to the people who love them across Canada. Here’s what you’ll be doing:

• Executing our sales plans through selling, merchandising, shelving and building exciting displays in a specifically assigned territory
• Engaging and onboarding new customers to PepsiCo products, services and promotions to enhance PepsiCo’s in-store presence
• Educating and exciting customers about our existing portfolio of beverages and upcoming innovations
• Developing assigned accounts to achieve sales, market share, product distribution, and customer service targets
• Identify selling opportunities to increase incremental displays and promotional programs in store
• Leveraging your knowledge of PepsiCo’s key financial measures to deliver sales and profit objectives
• Evaluating customer business needs and analyzing market trends to develop service solutions
• Providing an exceptional level of sales consultation, customer service, and innovative solutions
• Working closely with the delivery and merchandising departments to ensure top quality servicing of all Pepsi accounts

Qualifications

• Completion of post-secondary education is required
• Must possess a valid driver’s license and have access to a vehicle
• Must be able to perform the physical aspects of the job involved in display building and merchandising our products
• 1-2 years of customer service experience
• Food Service or Consumer Products experience preferred
• Demonstrated analytical and organizational skills
• Demonstrated strong interpersonal skills and strong presentation skills
• Demonstrated computer proficiency with Microsoft Suite

Additional skills you may have (not required, these are assets)

• 1-2 years of direct selling experience

What you can expect from us:

• A working environment that puts health and safety first
• Great people and culture – proudly bring your whole self to work!
• Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!
• Commitment to Safety – outstanding in-house safety record
• Modern and clean work environment
• Industry leading diagnostic technology and tools
• Comprehensive technical and professional training & development

UPS is currently looking for a Part-time Driver Helper at a single location in Ottawa. Starting at $17.30 per hour. This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. They perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

Job Details:

•Job Classifications: Part-time (Field job)

•Job Type: Permanent/ Hourly

•Job Location: meeting points are located throughout Ottawa. Exact meeting points is located at Rideau Centre

•Scheduled Shift: start times between 10:00am and 4:00pm

Requirements

•Monday to Friday - 5 days per week (3 - 5 hours per shift)

•Willing to walk 3 – 5 hours outside to deliver parcels in a defined area

•Strong communication skills.

•Must be able to work with and recognize postal codes, routing charts and maps.

•Ability to lift up to 70-lbs (32-kg) – hand cart is provided. This is a physical job, requiring movement in and out of the delivery truck repeatedly throughout the day. The Driver Assistant works with the full-time Delivery Driver. The Driver Helper is responsible for delivery of parcels in a defined area within a set time – on foot by means of a hand cart.

•Maintain UPS appearance standards

•Opportunities for extra hours during busy season

•Driver’s license is not required

•Permanent job

•Must be able to work up to 25 hours per week.

-Work will immediately start on or after orientation.

Benefits:

•Full training provided

•Weekly pay (every Friday)

•Wage: $17.30

•Opportunities for future growth within the organization, including full time delivery driver opportunities.

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

If you are a high achieving, experienced, motivated HR trailblazer who thrives in a fast-paced environment and have the credibility to be a trusted HR partner to executives; have the confidence to challenge the status quo and the ability to handle multiple priorities at the same time then this may be the opportunity you have been waiting for. 

Our Talent Acquisition team is looking for two (2) passionate Talent Acquisition Consultants to join our team!

As an experienced Talent Acquisition professional, you will execute the full talent acquisition cycle for unionized and non-unionized roles, including providing consultative services to assigned client group(s) while delivering creative sourcing and recruiting solutions to meet business needs. This position will report to a Manager, Talent Acquisition.

What will I be doing?

• Deliver quality talent acquisition experience to candidates, hiring manager and other stakeholders that is consistent with Metrolinx brand as Employer of Choice.
• Provide consultative advice to assigned client group(s) about talent acquisition, recruiting, and sourcing.
• Develop talent acquisition plans for assigned client group(s) based on department needs; evaluate results of talent acquisition strategies to recommend new or adjusted techniques that improve recruitment outcomes in compliance with collective agreements, legal and regulatory requirements, and corporate policies and processes.
• Develop relationships with clients and other partners (e.g. HR Business Partners).
• Develop passive and active position-targeted sourcing strategies.
• Craft suitable job postings to target candidates and which are aligned with the talent acquisition strategy and job description.
• Short-list and pre-qualify candidates for Hiring Manager review based on candidate profile.
• Conduct phone screens, interviews, and other assessments in accordance with job requirements.
• Develop and recommend interview questions to ensure relevant information, as indicated by the candidate profile, is gathered to make an informed hiring decision.
• Participate in special recruitment campaigns (e.g. staffing new division) or projects (e.g. implementation or improvements to talent acquisition software/processes).
• Participate in recruitment projects contributing as a team member.

What Skills and Qualifications Do I Need?

• Completion of a degree in Human Resources Management, or a related discipline or a combination of education, training, and experience deemed equivalent.
• Demonstrated progressive experience conducting full-cycle recruitment activities with a focus on unionized, public sector organizations.
• Strong experience in conducting full-cycle recruitment activities. Previous exposure in recruiting for unionized positions is considered a strong asset.
• Experience with contemporary strategic talent sourcing, outreach, and selection using a variety of approaches (e.g. social media, Boolean, search engine optimization (SEO) etc.)
• Knowledge of Human Resources function, specifically in the area of recruitment and staffing and/or related legislation (e.g. Human Rights Code, Freedom of Information Act, etc.
• Interpret and apply related policies, legislation and collective agreement provisions.
• Ability to work in a fast- paced environment, managing a high volume of recruitment activities and changing priorities.

What we offer:

• Work that makes an impact to our communities
• Learning and development opportunities
• An open and inclusive work environment
• Comprehensive health and dental benefits, OMERS pension plan and lifestyle spending account

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

• 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
• 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
• 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
• After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 30/09/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process

• Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 08/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various Language Requirements       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application deadline: 2024-08-30 

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Closing Date:

septembre 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Coordinate front-line service processes and operational processes related to the planning and implementation of adaptive testing and services. Directly supervise test proctors, internal and external service providers (sign language interpreters, note takers, transcribers, etc.) and act as their primary point of contact. Find solutions to special requests, seize opportunities to review, develop and implement processes according to best practices. Communicate promptly, effectively and accurately and find solutions to the many problems presented in order to develop a rewarding academic experience. The incumbent will be required to work on shifts (days, evenings, weekends) and the schedule may be adjusted or modified to meet operational demands of the Centre. 

In this role, your responsibilities will include:

• Provide front-line service to students: Act as a resource person for the community by providing information in person, in writing or by telephone on the various services offered, eligibility requirements, university life, student services, university regulations and other options for post-secondary studies, while ensuring the quality of the information provided, in both official languages.
• Assess needs and make recommendations: Anticipate, analyze and interpret student needs, determine policies and processes to be implemented, diagnose and make recommendations to address student issues, and ensure implementation of recommendations. Resolve complex problems and ensure the necessary follow-up.
• Human Resources: Responsible for the hiring process of administrative staff under direct supervision: sorting resumes, organizing and managing selection committees and making recommendations on candidate selection, to ensure that vacancies are filled on time to meet operational needs. Approve leave and conduct performance appraisals for employees under his/her supervision. Interpret collective agreements and apply University procedures and regulations.
• Supervision: Supervise work performed by employees and suppliers under his/her responsibility. Determine priorities, advise on the achievement of individual objectives, develop training plans (group and individual), motivate staff, provide coaching and feedback. Promote management tools to enhance employee engagement within the sector in order to maximize productivity and minimize turnover.
• Staff training: Develop and deliver the content required for the training of employees under his/her responsibility. Ensure that they have the training and tools they need to carry out their responsibilities effectively and efficiently.
• Course and exam management: For students with disabilities under his/her responsibility, coordinate course and exam schedules with identified service providers. Validate information and coordinate the human resources allocation process in line with student needs. Coordinate operational logistics and ensure that the necessary staffing levels are in place. Ensure that services rendered meet the needs identified by Learning Specialists.
• Electronic file management: Organize and maintain electronic files and records in accordance with internal processes and policies, and exercise ethical judgment when handling confidential information.
• Review work methods: Design and implement new or modify existing processes, procedures and work methods, and ensure team compliance in order to continuously improve activities to maximize productivity and efficiency. Review and fine-tune existing processes to increase team productivity and efficiency.
• Process planning: Anticipate, analyze and interpret needs, determine policies and procedures to be implemented. Develop an operations schedule and determine the resources needed to meet deadlines. Plan, develop and apply work methods and tools to improve performance and service quality.
• Reporting and data management: Conduct analysis and research, compile data, statistics and other information to produce reports to support discussions, decision-making and special projects.
• Project Management: Plan and manage assigned projects. To this end, specify project scope, define project milestones, track all relevant progress, make adjustments during the course of projects, and ensure effective communication among stakeholders. Manage and monitor the execution of projects assigned to his/her team.
• Representation and information transfer: Participate in various committees and meetings related to business processes or student services and transfer information to the team. Work closely with departments, services and associations to ensure quality and relevance of services. Act as a consultant to faculties and university services.
• Documentation: In collaboration with various stakeholders, prepare and revise relevant information reflected on the web and in various publications. Prepare documentation related to academic accommodations to contribute to an enriching university experience. Write and update internal manuals on procedures, processes and systems related to the incumbent's responsibilities.

What you will bring:

• Bachelor's degree in health sciences, psychology, education or related field (or equivalent experience).
• At least 2 years supervisory experience.
• Extensive knowledge of high school, college, undergraduate and graduate school programs and a minimum of 5 years experience in a school environment.
• Knowledge of administration normally acquired through post-secondary training and several years' experience in a similar role. 
• Experience in providing customer service.
• Experience in interpreting, communicating and implementing procedures, policies and methods.
• Hands-on experience with computer applications such as Microsoft Office Suite, the University of Ottawa's Student Information System (SIS) and Talisma, as well as standard computer tools (Windows, Internet, e-mail).
• Ability to deal with conflicting priorities and meet tight deadlines in a fast-paced work environment.
• Ability to concentrate in an open, stimulating environment where multiple interruptions are a constant reality. 
• Ability to manage multiple files with attention to detail.
• Ability to make decisions that may have an impact on students, employees or department members.
• Tact, diplomacy, discretion and good judgment. 
• Bilingualism - French and English (oral and written).
• Experience in collecting and analyzing data and writing administrative and statistical reports.
• Experience in implementing strategies and activity plans for students.
• Excellent communication skills to understand the needs of students and employees. 
• Excellent organizational skills 
• Organizational and analytical skills, excellent judgment and attention to detail. 
• Knowledge of the University's administrative structures and processes is an asset.

Closing Date:

September 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above