379 Jobs Found
Registered Practical Nurse Full-time Job
Medical & Healthcare OttawaJob Details
Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.
You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).
EDUCATION AND EXPERIENCE
Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses
Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Standard nursing practices
- Legislation protecting special needs client, populations
- Client care
- Health and Safety legislation, policies and procedures
- City of Ottawa and Parks & Recreation Policies and Procedures
COMPETENCIES, SKILLS AND ABILITIES
- Specialized technical/medical interventions
- Creative
- Sound judgement
- Leadership skills
- Reliable
- Dependable
- Flexible
- Good Clinical skills
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Practical Nurse
City Of Ottawa
Ottawa - 21.1kmMedical & Healthcare Full-time
32.89 - 44.07
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Housekeeping room attendant Full-time Job
Hospitality OttawaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Physical Requirements:
- The candidates should be able to work in a fast-paced environment, be physically demanding, and a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to bend, crouch, and kneel for extended periods
- The candidates should be able to handle heavy loads
Other Requirements:
- The candidate should be punctual, dependable, organized, initiative, flexible, reliable, and judgmental
- The candidates should have excellent oral communication and be able to work as a team player
- The candidate should have values and ethics
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture
- The candidates should be able to make beds and change sheets, distribute clean towels and toiletries
- The candidates should be able to stock linen closet, clean, disinfect and polish kitchen and bathroom fixtures and appliances, handle and report lost and found items
- The candidates should be able to attend to guests’ requests for extra supplies or other items, pick up debris and empty trash containers
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and cover letter) through below mentioned details.
By email
[email protected]
In person
89 Daly Avenue
Ottawa, ON
K1N 6E6
Between 10:00 AM and 11:00 AM
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Housekeeping room attendant
Swiss Hotel
Ottawa - 21.1kmHospitality Full-time
17 - 19
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General Repair Technician II Full-time Job
Maintenance & Repair OttawaJob Details
The General Repair Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance to established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility technical and non-technical component monitoring and inspection.
- Responds to routine service requests and performs preventative and corrective maintenance.
- Operates facility mechanical, electrical and other systems
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Administration
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis.
- Other duties as assigned
KNOWLEDGE & SKILLS
- High school diploma or equivalent
- Minimum 3 years of facility operations and maintenance work experience
- Knowledge of processes and practices relating to facility operations and maintenance
- Ability to maintain, troubleshoot and repair non-technical facility components
- Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
- Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
- Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Basic knowledge and understanding of Building Automation Systems (BAS)
- Ability to read understand and interpret technical drawings and information
- Self-motivated
- Computer literacy
- Demonstrated maintenance and repair skills
- Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
- Must be willing to wear personal protective equipment
- Must meet enhanced security clearance requirements
- Valid drivers’ license
Licenses and/or professional accreditation
- Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
- Meet the requirements for a higher security clearance.
- Any one of the following are considered an asset:
- Building Operator Certification or equivalent through an accredited institution preferred
- Building Systems Maintenance Certificate (SMC)
- Systems Maintenance Administrator (SMA)
- Systems Maintenance Technician (SMT)
- Facilities Technician Certification
- Working towards a trade license, an asset
- Working towards Building Environment Systems (BES) Operation Class 1
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
General Repair Technician II
BGIS
Ottawa - 21.1kmMaintenance & Repair Full-time
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Bilingual Customer Experience Specialist Full-time Job
Customer Service OttawaJob Details
What your day-to-day looks like
As a Customer Experience Specialist at Ottawaairport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customer check-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program
- Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
- Ability to walk long distances and stand for long periods
- Ability to lift, push, and pull, and provide wheelchair assistance to customers with reduced mobility
- The ability to work within strict timelines in order tomaintain on-time performance
- Ability to adhere to Air Canada’s attendance and grooming standards
- Previous customer service experience with strong interpersonal skills
- Excellent communication and teamwork skills
- Strong ability to solve problems and find solutions, in line with the guidelines and policies
- Safety and security conscious
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi
Bilingual Customer Experience Specialist
Air Canada
Ottawa - 21.1kmCustomer Service Full-time
17.30
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Administrator Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 20/08/2024
JOB SUMMARY
Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.
You are responsible for all functions relating to the delivery of therapeutic recreation day programs, including the Acquired Brain Injury (ABI) Program, the Variety West Program, and/or the Supported Community Enhanced Learning (SCEL) Program. You are responsible for all aspects of the day-to-day delivery of the intake/assessment process, therapeutic recreation, social and recreational aspects of the program.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree in psychology, sociology, therapeutic recreation, social work, education or related field
Minimum of 3 years of related experience working with special populations in social service agency, rehabilitation, clinical, or therapeutic recreation environment
Experience in supervision of staff and volunteer management
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Applicable federal, provincial, municipal legislation, policy/procedures
- Needs/abilities of special need populations
- Ethics, professional conduct/standards
- Risk management principles and practices pertaining to special populations
- Crisis prevention/intervention management
- Human resource/labour relations principles, including knowledge of collective agreements
- Knowledge of safe practices in prevention of transmission of communicable diseases
- Program/event planning, design, development and evaluation
- Facility management
- Documentation standards and practices
- Alternate communication methods/adaptive devices
- Network of social service agencies and community partners
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
- Knowledge of Therapeutic Recreation tools: OHIO, Community Integration Scales, Factor R and AED
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Drivers License: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Administrator
City Of Sasakatoon
Ottawa - 21.1kmAdministrative Jobs Full-time
71,715.28 - 83,909.28
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Officer, Workplace Safety Full-time Job
Security & Safety OttawaJob Details
Application Close: 21/08/2024
JOB SUMMARY
The Workplace Safety, Prevention and Compliance Branch is responsible for the development and implementation the Occupational Health and Safety Management System (OHSMS) and to provide occupational health and safety resources to support all City of Ottawa departments. The Branch creates and executes corporate Occupational Health & Safety initiatives and ensures the integration of the OHSMS with strategic management and decision processes.
You are responsible for providing support to the Program Manager and Safety Consultants in the Workplace Safety, Prevention & Compliance Branch related to corporate safety programs, projects and initiatives.
EDUCATION AND EXPERIENCE
Completion of 1 year post secondary certificate in occupational health and safety.
Minimum two (2) years of related fieldwork safety experience, requiring client service, organizational, and time management skills
KNOWLEDGE
- Extensive knowledge of the Occupational Health and Safey Act, Canada Labour Code Part II and their regulations.
- Workplace Safety and Insurance Act
- Regulation 1101 First Aid Requirements
- CSA Z1000 – Occupational Health and Safety Management
- Auditing processes, procedures
- Generally accepted safety policies, best practices and industry standards
- Records management practices and techniques
- Unionized environments, collective agreements
COMPETENCIES, SKILLS AND ABILITIES
- Demonstrates tact, diplomacy and discretion, and maintains strict confidentiality
- Proficiency in researching health and safety information
- Interpret and translate legislation into common language
- Proficiency at an intermediate/advanced level of SharePoint (libraries, lists and document sets)
- Proficiency at an intermediate/advanced level in MS O365 to support the production of documents, spreadsheets, reports and presentations
- Strict attention to detail and accuracy
- Adaptable to change and reliable
Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody and demonstrate these core behaviours.
Review the Core Behaviours.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Officer, Workplace Safety
City Of Ottawa
Ottawa - 21.1kmSecurity & Safety Full-time
54,130.44 - 63,330.54
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Administrative Assistant Full-time Job
Administrative Jobs OttawaJob Details
You will be part of a multifaceted workplace and provide full clerical and administrative support to departmental staff. You will also be accountable for a wide range of office management and operational support services for the department.
Some of your responsibilities may include:
- prioritize and manage inboxes and calendars for senior management, schedule and control their schedules, draft meeting agendas, take minutes, and help to prepare background meeting information, including printing documents and/or assembling electronic documentation
- assist leaders you support by tracking deliverables and due dates, adding reminders or blocking off time in their calendar to complete tasks and providing updates during your regular touch bases
- coordinate travel arrangements and support managers with the process for expense claims
- participate in departmental projects and initiatives and suggest process improvements while maintaining and updating the department's filing and data systems
- support meetings by assisting meeting participants with MS Teams or other conference call technologies, plan with caterers to provide refreshments to the attendees and assist with onboarding new team members in the department
- You are encouraged to propose improvements to the efficiency and effectiveness of the office including writing procedures, and reformatting and converting documents, and ordering stationery supplies.
What you need to succeed
You are an engaged teammate, who actively participates in achieving team goals and you plan and prioritize work, anticipate and adapt to different clients’ needs, ask for clarification when required and react quickly to change. You maintain an attention to detail and to the quality of your work. You have intermediate digital literacy with the Microsoft suite, including Outlook, Excel, Word, PowerPoint and SharePoint Online and have a proven understanding of office procedures and related policies. You are also able to follow the processes and procedures surrounding protected and confidential documents and information. As well, you possess strong written and verbal communication skills, can write clear and grammatically accurate short documents, and can convey straightforward messages with tact. You are open-minded, adaptable, and take initiative to proactively overcome any work obstacles that may arise, such as prioritising competing demands and re-negotiating deadlines while ensuring quality.
Your education and experience
This position requires an administration certificate/diploma or high school diploma and a minimum of two full years of recent work experience providing administrative support services. An equivalent combination of education and experience may be considered.
What you need to know
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability or Secret
- Relocation assistance may be provided, if required
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $56,170 to $66,083 (job grade 12)
- The Bank offers an incentive for successfully meeting expectations at 3 to 5% of your base salary. The Bank offers additional performance pay (2%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Administrative Assistant
The Bank Of Canada
Ottawa - 21.1kmAdministrative Jobs Full-time
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Registered Practical Nurse Full-time Job
Medical & Healthcare OttawaJob Details
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RPN team, you will provide care to residents in accordance with the standards of practice and offer leadership and guidance to the personal care staff. Extendicare offers rewarding and meaningful work where you can enrich your life and the lives of others.
This position is for our Extendicare MedexHome, located in Ottawa, ON.
Available opportunities include: Full-Time; Day and/or Evening shifts
What you’ll be doing
- Develop, implement, review and evaluate resident care plans
- Provide leadership to personal care staff by planning, directing, supervising and evaluating their work
- Assist in orienting and training new team members
What you bring
- Current registration with provincial College of Nurses
- Compassion, professionalism, and respect
- Ability to read, write and communicate effectively in English
What you’ll get
- Continuous mentorship, support for life-long learning and growth opportunities
- Employee Perks
- Recognition Programs
- Robust Benefits Package
Registered Practical Nurse
EXTENDICARE (CANADA) INC.
Ottawa - 21.1kmMedical & Healthcare Full-time
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Special Constable Full-time Job
Public Service OttawaJob Details
Application Close: 31/12/2024
NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.
JOB SUMMARY
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:
- Federal/Provincial/Municipal laws
- Special Constable contract with the Ottawa Police Services Board
- Rules and regulations governing a Special Constable appointment (as amended from time to time)
- Corporate/Branch/Division policies and standards
- Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards
*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.
EDUCATION AND EXPERIENCE
Completion of community college Police Foundations or Law and Security Certificate.
Minimum of 2 years of security experience in a transit environment.
Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
- City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
- Court processes and procedures
- Investigative and evidence gathering techniques
- Crowd control and emergency response techniques
- Dispute resolution techniques
- Personal and physical security methods
- Electrical and computerized security equipment
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
- Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
- Possess leadership and negotiation skills
- Possess analytical and problem solving skills
- Possess demonstrated assertiveness and self-control
- Possess strong conflict/dispute/crisis resolution skills
- Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
- Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
- Able to build and maintain relationships within the community, with stakeholders and other agencies
- Able to demonstrate sensitivity to the needs of all people and cultures
- Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
- Possess excellent interpersonal, communication, and report writing skills
- Possess neat and legible handwriting
- Possess effective public relations and public speaking skills
- Able to use portable corporate communications technologies, such as 2-way radio, etc.
- Able to drive a City vehicle
- Possess a work record of good attendance/job performance
- Be of good moral character and habits
- Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
- Possess cultural awareness, value diversity and be sensitive to others
- Able to display tact and diplomacy
- Able to deal with physical situations and physically control/restrain others when necessary
- Able to work outside in all weather conditions
- Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Meet eligibility requirements for appointment as a Special Constable, which are:
- Canadian Citizen or permanent resident of Canada
- Lawfully eligible to work in Canada
- At least 18 years of age
- Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
- Proof of valid Standard First Aid Certificate and valid CPR-Level C
- Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
- Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
- Candidates will also be required to undergo other investigations/checks to include:
- Fingerprinting
- Driver's licence history
- Credit check
- Background reference check
- Written MMPI
- Interview with Psychologist
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Special Constable
City Of Ottawa
Ottawa - 21.1kmPublic Service Full-time
35.74 - 42.05
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Client Service Agent Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 04/10/2024
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 21.1kmAdministrative Jobs Full-time
32.50 - 38.03
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Registered Nurse Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 08/10/2024
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various Language Requirements
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse
City Of Ottawa
Ottawa - 21.1kmMedical & Healthcare Full-time
46.07 - 56.06
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DRIVER HELPER Full-time Job
Transportation & Logistics OttawaJob Details
At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.
UPS is currently looking for a Part-time Driver Helper at a single location in Ottawa. Starting at $17.30 per hour. This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. They perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
Job Details:
•Job Classifications: Part-time (Field job)
•Job Type: Permanent/ Hourly
•Job Location: meeting points are located throughout Ottawa. Exact meeting points is located at Rideau Centre
•Scheduled Shift: start times between 10:00am and 4:00pm
Requirements
•Monday to Friday - 5 days per week (3 - 5 hours per shift)
•Willing to walk 3 – 5 hours outside to deliver parcels in a defined area
•Strong communication skills.
•Must be able to work with and recognize postal codes, routing charts and maps.
•Ability to lift up to 70-lbs (32-kg) – hand cart is provided. This is a physical job, requiring movement in and out of the delivery truck repeatedly throughout the day. The Driver Assistant works with the full-time Delivery Driver. The Driver Helper is responsible for delivery of parcels in a defined area within a set time – on foot by means of a hand cart.
•Maintain UPS appearance standards
•Opportunities for extra hours during busy season
•Driver’s license is not required
•Permanent job
•Must be able to work up to 25 hours per week.
-Work will immediately start on or after orientation.
Benefits:
•Full training provided
•Weekly pay (every Friday)
•Wage: $17.30
•Opportunities for future growth within the organization, including full time delivery driver opportunities.
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.
DRIVER HELPER
UPS
Ottawa - 21.1kmTransportation & Logistics Full-time
17.30
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