All jobs within 50 km around Kanata

JOB SUMMARY

The Health and Safety unit delivers a comprehensive health and safety program for the Public Works department by conducting safety inspections, audits and investigations, assessing and mitigating departmental health and safety risks/hazards, implementing management strategies including monitoring and promoting compliance to legislated and corporate requirements, developing or enhancing health and safety programs, and delivering health and safety training to staff.  

You are responsible for providing an overall coordination function for all Occupational Health and Safety (OH&S) related programs, services, and initiatives within the department.  You support management and staff by providing advice and guidance, developing programs and procedures, coordinating special projects, conducting risk assessments, monitoring compliance through inspections and audits, conducting incident investigations, and making recommendations for improvement. 

You also liaise with Health and Safety in Human Resources Services and the operating branches within the Public Works department.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Science, Human Resources, Business Administration, or other related field, with coursework related to OH&S administration

Minimum of 5 years of progressively responsible OH&S experience working in a large unionized industrial organization, implementing initiatives, performing project management, and/or conducting research and analysis

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Provincial Occupational Health and Safety Act and applicable regulations
• Workplace Safety Insurance Act and applicable regulations 
• Applicable federal, provincial and municipal legislation related to OH&S
• Key safety issues involved in operating an industrial operation
• Theoretical and practical knowledge of a range of OH&S work procedures and practices
• Hazard Recognition, assessment and control
• Inspection and audit planning and procedures
• Incident investigation methodology
• Risk assessment methodology
• Research methods, data collection and interpretation
• Planning and performance measurement
• Policy and procedure development and documentation practices 
• Project management principles and techniques
• Training and development approaches and evaluation methodology
• Strategic and operational planning
• Human resources practices and principles, collective agreements
• Computer applications relating to the work, including MS Office Suite, SAP, PowerPoint 
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Able to interpret and apply legislation
• Able to work independently, with minimum support/direction
• Able to work cooperatively and collaboratively with all staff and as part of a team  
• Able to plan, initiate, organize, and prioritize work, and to balance the stress of multiple demands, conflicting priorities, and pressures, while maintaining a keen sense of quality and deadlines
• Able to plan, lead, coordinate, implement, and manage projects to completion
• Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, identify and compare a range of options, and make recommendations
• Possess strong problem solving skills and the ability to make decisions where precedent is not usually available
• Able to communicate complex information and influence and convince others to adopt courses of actions they might not otherwise wish to take
• Able to initiate and facilitate change
• Able to exercise discretion in dealing with sensitive issues
• Able to conduct interviews and obtain relevant information
• Possess excellent consultative, collaboration and interpersonal skills; able to direct, advise and guide
• Able to negotiate and persuade others and to bring conflicting points of view to consensus 
• Possess strong verbal and written communication skills; able to write reports and deliver presentations; able to communicate effectively with a range of audiences 
• Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP
• Able to think analytically, and focus on accuracy and detail
• Able to demonstrate leadership and initiative
• Patient, flexible and adaptable
• Able to display tact and diplomacy
• Innovative, creative, and resourceful
• Customer service oriented

JOB SUMMARY

The mandate of Supply Services is to ensure procurement activities (valued at approximately $1 billion annually) and payment activities (valued at approximately $3 billion annually) are undertaken with a strategic corporate outlook, and reflect industry best practice to effectively meet the needs of City departments, the Library Board, Ottawa Police Services and the expectations of Council.

You are responsible for conducting ongoing analysis of operations, reporting results, and providing analytical expertise for special projects in support of the Accounts Payable (AP) program and Supply Services. 

You support a high-volume environment that aligns with City-wide strategies, service excellence, initiatives and goals.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Finance, Accounting or other related field 

Minimum of 2 years of experience in accounting process environment, including financial analysis, and financial modelling.

KNOWLEDGE

• Knowledge of financial controls and processes and Accounts Payable Processing
• Forward thinking, able to provide the right information for management decision
• In depth knowledge of SAP, Markview, Excel 
• Knowledge of Business Intelligence (BI)
• Knowledge of the Accounts Payable process, its priorities and challenges
• Understanding the intricacies  of how the data is collected, and the resulting affect on reports
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Able to understand/appreciate the technical complexities and diversities of the work in order to provide financial management support
• Able to research, analyze and evaluate financial/budgetary issues, interpret data, make decisions, develop appropriate solutions and formulate recommendations
• Able to identify financial tracking and reporting requirements and provide user input to systems enhancements
• Able to administer regulations, laws, and financial/administrative policies/procedures
• Able to work collaboratively
• Possess excellent interpersonal and communication skills
• Possess advanced computer literacy in MS Office Suite in a windows environment, including use of intra/internet
• Able to use Corporate SAP modules/system and work with other advanced computer applications or software 
• Analytical and attentive to detail
• Able to understand the impact of the limitations of the source of information
• Creative problem solving
• Excellent communication
• Able to exercise discretion and confidentiality
• Flexible and adaptable to deal with shifting priorities
• Able to demonstrate sound judgment and initiative
• Able to demonstrate tact and diplomacy
• Possess initiative and self-motivation
• Possess a strong customer service orientation

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for: researching, architecting, designing, developing, customizing, enhancing and/or integrating large-scale applications/solutions for assigned clients in response to new or changing business requirements and/or for assigned projects; maintaining these applications/solutions; and providing client technical support.

You are also responsible for: writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; following the approved project lifecycle (PLC), as appropriate; ensuring solutions are made bilingual and comply with the Accessibility for Ontarians with Disabilities Act (AODA) Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA); mentoring/coaching of other developers; and performing tests on enhancements / new development.
This position will be supporting the red-light camera/automated speed enforcement project which relies on PlanetPress software and the Power Platform

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or college diploma in information management, information technology, or related field

Minimum of 5 years of progressively more responsible experience in applications development and/or integration, including experience writing and supporting applications with databases.

KNOWLEDGE

• Application development best practices
• IT security best practices and standards relating to application development and/or integration
• In-depth knowledge of the current City of Ottawa development toolset
• Event-driven/object-oriented program design techniques
• Structured systems analyses and design techniques
• City network environment
• Understanding of database concepts relating to application and database security
• System testing techniques
• Knowledge of and experience with COTS system installation, configuration, administration and support
• A combination of knowledge and experience working with Oracle, .Net and/or Java development tool sets
• Troubleshooting application issues
• Good understanding of system failover and recovery strategies
• Applicable legislation (e.g. MFIPPA, AODA) For Business Intelligence (BI) positions:
• Business intelligence tools and reporting
• Extract, Transform and Load (ETL) tools and workloads
• Dimensional data modeling and data warehousing techniques IBM Cognos BI, IBM Cognos Analytics, IBM InfoSphere DataStage are desirable For Enterprise Content Management (ECM) positions:
• Enterprise content management concepts including web content management, records management, and document management
• Knowledge of the records management process, categorizations, disposition rules, etc.
• Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, portal architectures, and web services
• Experience with content management tools and enterprise application server architecture Oracle UCM Stellent WebCenter, Oracle WebLogic, SAP Netweaver, Business intelligence tools, UNIX operating system are desirable For Enterprise Service Bus (ESB) positions:
• Administration of ESB infrastructure including maintenance of highly available system, patches/upgrades, and deployments of applications
• Coordinate complex integrations of enterprise systems
• Ensure secure communications of data payloads
• Oracle SOA Suite, including WebLogic, Oracle Service Bus (OSB), Solaris UNIX and Web Service Architectures/Infrastructure are desirable For Geographic Information System (GIS) positions:
• GIS application development
• Enterprise GIS technology
• GIS development tools
• ESRI ArcGIS, Autodesk AMP, Powerbuilder, Safe Software FME are desirable For SAP positions:
• Proficiency in ABAP/JAVA
• Experience with SAP ABAP development and methodology
• SAP specific object oriented programming For Web Developer positions
• Good understanding of Apache, Tomcat, IIS, Drupal and JavaEE architecture
• Requires strong demonstrated training and development experience and knowledge in web technology including web application and server architectures, Java web application frameworks, web security, web-based user interface design, web accessibility principles, portal architectures, and web services
• Php or Perl development experience Drupal and PHP, SAP Netweaver, Solaris UNIX, CentOS Linux are desirable

COMPETENCIES, SKILLS AND ABILITIES

• Develop applications using current development toolset
• Install, customize and configure COTS applications
• Integrate hardware and software
• Liaise effectively with clients, all levels of ITS staff, vendors and consultants
• Gather and document user requirements
• Organize work and meet deadlines
• Demonstrate effective written and oral communication skills
• Work independently and as a team member
• Use effective judgment when immediate supervision is unavailable
• Research and analytical skills
• Good oral and written communication skills
• Mentor junior staff (where applicable) Organize, develop and document procedures
• Good organization and prioritization skills to handle multi-tasking
• Enterprise scale application deployments
• Development techniques for optimal performance and scalability
• Collaborative approach in working with others
• Converse effectively using both technical and general business terminology
• Diplomacy and tact
• Demonstrate initiative and self-motivation
• Work effectively under pressure
• Work with minimum supervision
• Flexible
• Able to meet deadlines
• Client-focussed and service-oriented
• High degree of interpersonal skills

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.

EDUCATION AND EXPERIENCE

Completion of 2 year post-secondary or community college diploma in business or related field

Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area

KNOWLEDGE

• Customer service practices
• Working knowledge of Payroll/HR policies, processes and procedures
• Microsoft Office Suite (intermediate level) and other corporate standard software, as required
• Intermediate knowledge of HRIS (preferably SAP)
• City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
• Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
• Apply collective agreement, legislative and policy provisions as they relate to employee transactions
• Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
• Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
• Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
• Ability to produce spreadsheets and statistical reports
• Work independently and within a team environment to provide optimal client service
• Communicate effectively on complex issues
• Superior client service skills, patient and tactful with clients and staff
• Highly organized/reliable and flexible
• Integrity, tact, discretion and good judgment in maintaining confidential information
• Demonstrates initiative in improving processes and resolving issues;
• Able to manage time demands and changing priorities
• Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

JOB SUMMARY

The Design and Construction Facilities Branch is responsible for architecture, engineering and landscape architecture services, design and construction management, and other related technical and professional services. 

You manage total project delivery for assigned major multi-year, multi-discipline construction and renovation projects for municipal building and/or landscape architectural projects.  

You are responsible for: all phases of concurrent project delivery from project inception through consultant selection, pre-design, detailed design, contract documentation, tendering, award, construction, testing, commissioning, turnover to Client and Operating Division and warranty inspection; participating in project identification, prioritization, planning, public consultation and risk management; coordinating the environmental site assessment process and other studies and all stages of the project lifecycle; monitoring, tracking and reporting on project status; approving all project expenditures; and contributing to the review/development of department standards. 

You also provide expert, technical advice and manage project delivery for:

• assigned capital works or renewal projects for the construction of new facilities, additions, major renovations and/or significant new building functionality and use (including community centres, arenas, swimming pools, major recreation complexes, fire stations, libraries, archives, municipal ward yards, transit maintenance facilities, paramedic stations, administration buildings, heritage and cultural facilities), etc.,

and/or

• assigned capital works or renewal projects, including new parks and open space developments, as well as major park renovations and other related municipal facilities.

You have a good working understanding of all construction industries, including engineering and/or architectural and/or landscape architectural practices. 

*The Senior Project Manager Building and Parks will work in one of the following architectural disciplines and the educational requirements will be adjusted accordingly: Building OR Landscape.

EDUCATION AND EXPERIENCE

Completion of 4 year Bachelor of Engineering or Architecture or Landscape Architecture

Minimum of 8 years of professional experience in the discipline of planning, design and construction of building and/or landscape architecture projects, 5 of which must be in construction project management.

Experience with City’s Project Management System is an asset

CERTIFICATIONS AND LICENCES

Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario OR Licensed Architect with Ontario Association of Architects OR Landscape Architect with Ontario Association of Landscape Architects full member with seal (or reciprocal license) is required

Project Management Professional (PMP) certification is an asset

LEED AP (Accredited Professional) with Green Building Certification Inc. (GBCI) is an asset

KNOWLEDGE

• Complete building and/or landscape architectural, design and construction methods and practices and related national and provincial construction standards, including legislation, regulations, codes and by-laws pertaining to Ontario Building Code, Accessibility for the Built Environment,  Occupational Health and Safety Act, Canadian Green Building Council, Leadership in Energy and Environmental Design (LEED), Environmental Assessment Act, Ontario Fire Codes, CSA Documents, etc.
• Principles of project management, including cost containment/control, risk management and reporting of multi-year, highly complex and high dollar value projects
• Processes for developing Requests for Qualifications, Requests for Proposals and the tendering and contracting process, including acceptance, review and selection of bids/tenders while ensuring transparency and probity of the tendering/contracting process
• Computer applications including, City’s Project Management systems, Computer Aided Design (CAD), scheduling, spreadsheet and word processing programs, e-mail and use of the Intra-Internet
• Protocols for preparing reports, briefings and other communiqués and those pertaining to public consultation, and responding to senior management/Councillor inquiries
• Current construction materials, methods, processes and practices
• Canadian Construction Documents Committee (CCDC) documentation
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Ability to manage concurrent complex, high dollar value and often highly sensitive projects and bring projects to completion on time and within budget
• Ability to prepare RFQ’s and RFP’s, review, analyze and recommend acceptance of proposals
• Ability to communicate effectively in English, both orally and in writing, to inquiries from senior management, Councillors or the general public and present technical material in formats conducive to various audiences
• Effective interpersonal skills
• Effective presentation skills; ability to prepare and deliver presentations to large groups and various target audiences; ability to convey information in an understandable and relatable manner
• Ability to work as a team player/leader
• Ability to identify and recommend solutions to issues and problems pertaining to assigned projects to mitigate loss/project downtime
• Organizational skills
• Ability to manage activities between technical staff, consultants, contractors, other levels of governments and external agencies/utilities
• Ability to read drawings from existing records or for proposed works 
• Ability to deal effectively with multiple demands and conflicting priorities
• Ability to foster trust and cooperation
• Independent, self-motivated
• Organized and attentive to detail 
• Demonstrated initiative
• Adaptable and resourceful
• Flexible and able to work with elected officials, representatives from all levels of government, the public, and consultants/contractors
• Ability to carry out construction work site reviews for the purpose of resolving project on-site problems and accepting/rejecting contractors’ work

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

• Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
• Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
• Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
• Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
• Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
• Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
• Organize, multi-task and prioritize work
• Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
• Work independently and in a team setting
• Possess an excellent attendance record 
• Punctual, reliable and dependable
• Flexible and adaptable to deal with varying situations
• Strong listening/comprehension skills
• Strong organizational skills

KEY DUTIES & RESPONSIBILITIES 

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility and facility non-technical component monitoring and inspection.
• Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair.
• Monitors assigned facility by conducting facility walkthroughs, grounds, facility non-technical component monitoring and inspection
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
• Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.

• Other duties as assigned