922 Jobs Found
Maintenance Team Lead Full-time Job
Maintenance & Repair QuébecJob Details
The Maintenance Team Leader is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.
KEY DUTIES & RESPONSIBILITIES
People Leadership
- Leads a team of individual contributors
- Assigns, prioritizes and monitors work progress
- Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
- Guides, coaches and trains direct reports
- Provides input for performance review
Leads the delivery of as well as performs the following:
- Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
- Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
- Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
- Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
- Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
- Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
- Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
- Coordinates and participates in facility-related projects
- Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
- Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
- Other duties as assigned
Work Requirements
- Must be able to work shifts, be on-call and be available to respond to emergencies
- Must be willing to wear personal protective equipment
KNOWLEDGE AND SKILLS
- 5 years of facility operations and maintenance work experience
- Previous people leadership experience, preferred
- High school diploma plus trades training and certification
- Ability to lead a team of individuals
- Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
- Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
- Highly-advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
- Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
- Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Licenses and/or Professional Accreditation
One or more of the following:
- Journeyman level Refrigeration license
- Journeyman level Electrical license
- Journeyman level Plumbing license
- Power Engineering 3rd Class or 4th Class
- Building Operator Certification
- Gasfitter I or II
- Systems Maintenance Administration Certification considered an asset
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Maintenance Team Lead
BGIS
Québec - 123kmMaintenance & Repair Full-time
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Client Service Representative Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-Decarie & Ferrier
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Montréal - 354.39kmCustomer Service Full-time
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Front Desk Receptionist Full-time Job
Administrative Jobs FrederictonJob Details
We are searching for a permanent full-time Front Desk Receptionist (Concierge) to join our Neill Hall team based in Fredericton, New Brunswick (northside).
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
- Approximate hourly wage: $16.35 - 16.85
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately)
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
- Answers and transfers telephone inquiries, greets and directs visitors;
- Provides routine information and responds to inquiries from residents, visitors, and staff;
- Active screening of employees and visitors;
- Sorts and distributes incoming and outgoing mail and couriers;
- Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
- Performs a wide variety of assignments, which are sometimes confidential in nature;
- Receives, processes, and records client payments;
- Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- A high-school diploma or GED;
- Excellent computer skills and experience in Microsoft Office Suite;
- Ability to write and speak in English is required; French is considered a strong asset
- Previous hospitality/customer service experience an asset; especially with seniors;
- Ability to provide a clear criminal record & vulnerable sector check upon hire;
- Knowledge of medical terminology considered an asset;
- Ability to work during the day and weekends as needed;
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
Front Desk Receptionist
Shannex
Fredericton - 325.23kmAdministrative Jobs Full-time
16.35 - 16.85
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Automotive repairer | LMIA Approved Full-time Job
Maintenance & Repair LavalJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Physical Requirements:
- The candidates should be able to work in a fast-paced environment with attention to detail.
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidate should be accurate, client focus, dependable, flexible, and be able to work as a team player
Responsibilities:
- The candidates should be able to adjust, repair or replace parts and components of commercial transport truck systems
- The candidates should be able to adjust, repair or replace parts and components of automotive systems
- The candidates should be able to adjust, repair or replace parts and components of truck-trailer systems
- The candidates should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit
- The candidates should be able to repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications, test and adjust units to specifications
- The candidates should be able to perform scheduled maintenance service
- The candidates should be able to complete reports to record problems and work performed, review work orders and discuss work with supervisor
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Automotive repairer | LMIA Approved
Optik Auto
Laval - 355.6kmMaintenance & Repair Full-time
24.90
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General Repair Technician Full-time Job
Maintenance & Repair MontréalJob Details
General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance with established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
- Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
- Operates facility mechanical and other systems
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Administration
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis.
- Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
- High school diploma plus trades training and/or certification or licensing.
- Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
- Sound knowledge of processes and practices relating to facility operations and maintenance
- Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
- Possesses a strong environmental, health, and safety mindset.
- Strong client-service orientation along with a high sense of urgency
- Knowledge and understanding of Building Automation Systems (BAS)
- Knowledge and understanding of HVAC Systems
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Mentoring skills required to support lower level technician’s development
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
- Must be capable of obtaining appropriate security clearance
- Hold a valid driver's license
Licenses and/or Professional Accreditation (one of the following bullet points)
- Building Operator Certification or equivalent through an accredited institution required
- Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success
General Repair Technician
BGIS
Montréal - 354.39kmMaintenance & Repair Full-time
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose
Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business. The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.
What You'll Do:
- Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required.
- Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients.
- Champions a high-performance environment and contributes to an inclusive work environment
- Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
- Responsible for drafting and/or reviewing communications for distribution to executive level management.
Client Related Support
- Calendar management: Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required.
- Travel: Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
- Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
- Client Interactions: Assists with maintenance of client-related data (names, titles, contact details, etc --using both Excel and Salesforce), update of client call reports, etc.
- Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up.
- Client files/ materials: Organizes, copies and maintains administrative files, correspondence and other records/materials as required. Assists with pitch book binding if required, using in-house binding system
- Office phones: Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors
Business Management/ Admin Team Support
- Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
- Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
- Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
- Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk
Work Arrangement:
This position is currently a hybrid role, with the expectation that you will work at least 3 days a week in the office. Please note that this is subject to change based on the needs of the business.
Interested?
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele
Administrative Assistant
Scotiabank
Montréal - 354.39kmAdministrative Jobs Full-time
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Dispatcher Full-time Job
Transportation & Logistics LachuteJob Details
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
How You’ll Help
Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
Answer phones from drivers and customers.
Review yard check to ensure freight is not missed and trucks are on schedule.
Coordinate drivers to come back for second round of deliveries.
Coordinate daily P&D requirements.
Monitor driver performance and report finding to manager.
Identify areas for improvement and efficiencies.
Perform clerical duties for compliance and broker pay as required.
Other related duties as may be required.
Your Skills & Experience:
An understanding of the geography of the area
High School graduate or equivalent
Transportation background in dispatch, dock supervision (2-3 years)
Computer literate in Excel and Word
Equipment knowledge is an asset
Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
Results focused
Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
Must have a strong sense of urgency
Good communication skills
Must be able to work under a flexible work schedule
Must be a hands-on operator, trainer, coach and mentor
Must be able to build and maintain relationships
Must be a self-starter
English required; other languages an asset but not required
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dispatcher
Day & Ross Inc.
Lachute - 388.58kmTransportation & Logistics Full-time
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Factory labourer manufacturing | LMIA Approved Full-time Job
General Category MirabelJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Location: 11500 rue Boisclair Mirabel, QC J7N 3H7
Physical Requirements:
- The candidates should be able to work with attention to detail
- The candidates should be able to handle Hand-eye co-ordination
- The candidates should be able to do manual dexterity
Other Requirements:
- The candidates should be reliable and be able to work as a team player
Responsibilities:
- The candidates should be able to check and weigh materials and products
- The candidates should be able to sort, pack, crate and package materials and products
- The candidates should be able to clean machines and immediate work areas
- The candidates should be able to fill moulds with concrete
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
By phone:
450-227-2468 Between 09:00 AM and 04:00 PM
Factory labourer manufacturing | LMIA Approved
Boisclair Et Fils Inc
Mirabel - 373.14kmGeneral Category Full-time
23
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Administrator Full-time Job
Manulife Financial Corporation
Administrative Jobs FrederictonJob Details
Reporting to the Associate Manager, CAF LTD and Vocational Rehabilitation Program (VRP) Support, the CAF LTD Administrator will work along with and in support of our Disability Case Managers and Vocational Rehabilitation Counsellors.
Key responsibilities for this role will include (but are not limited to):
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Supporting Disability Case Managers and Vocational Rehabilitation Counsellors in a variety of tasks
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Working as a liaison with plan members, schools/colleges, and other stakeholders
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Managing new claim set up
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Providing front line customer service by telephone and email
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Accountability for administration and follow ups with plan members for outstanding information
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Other duties as needed
What we’re looking for:
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Bilingual (English/French) oral and written would be an asset
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Proficiency in MS Office (Word, Excel, Outlook and Teams) as well as Web Based applications
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Post-secondary education preferred
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Excellent organizational skills with the ability to efficiently manage competing priorities
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Excellent communication skills (oral and written)
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Strong office administration skills
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Proven record of customer service experience in a demanding environment
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Excellent problem-solving and decision-making skills
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Analytical skills with a close attention to detail
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Ability to work effectively and collaborate in a team environment
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Deadline driven
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Knowledge of the Canadian Armed Forces terminology, processes and concepts considered an asset
What can we offer you?
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A competitive salary and benefits packages.
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A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
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A focus on growing your career path with us.
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Flexible work policies and strong work-life balance.
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Professional development and leadership opportunities.
Our commitment to you
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Values-first culture -We lead with our Values every day and bring them to life together.
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Boundless opportunity -We create opportunities to learn and grow at every stage of your career.
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Continuous innovation -We invite you to help redefine the future of financial services.
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Delivering the promise of Diversity, Equity and Inclusion -We foster an inclusive workplace where everyone thrives.
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Championing Corporate Citizenship -We build a business that benefits all stakeholders and has a positive social and environmental impact.
Administrator
Manulife Financial Corporation
Fredericton - 325.23kmAdministrative Jobs Full-time
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Contact Center Representative Full-time Job
Customer Service MontréalJob Details
As a member of CIBC’s Contact Centre Credit Cards Department, you will be the first point of contact for clients calling in with questions or requests related to their banking needs, answering incoming calls from our credit cards clients as well as calls transferred from other departments.
As a Contact Centre Specialist II, Cards CARE you will assist clients with their credit cards operations and inquiries, identify their needs, and proactively suggest solutions to help them achieve their financial goals. You demonstrate solid written, verbal, and interpersonal skills to make a difference in clients’ lives, obtaining complete information on clients’ issues and summarizing and verifying the facts. The Contact Centre Specialist II, Cards CARE supports best practices, providing information and solutions to existing and potential clients regarding CIBC’s credit card products and services, including assisting clients with application and cancellation requests.
The role receives general instructions on routine work and requires limited direction, collaborating to find simple solutions that make it easy for clients to bank with us.
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
Please note that the start date is September 9th, 2024.
Our Contact Centre is open Monday to Friday 7:00AM to Midnight, Saturday-Sunday 7:00AM to 10:00PM. This is a full-time and shift oriented role. We would like for you to be flexible between these hours.
We have embarked on an Agent@Home remote work program. All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business related purposes.
Agent@Home Program Requirements
- Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
- Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
How you'll succeed
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Client engagement - Focus on each client experience and connect on a personal level to offer an exceptional client experience. Engage in client-focused interactions that are meaningful and deliver trusted advice. Provide support for clients by helping them to manage their accounts and products. Connect and refer clients to the right CIBC contacts to enable their financial success.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by understanding the client`s needs and recommending solutions based on their needs. Remain solution-focused in order to identify opportunities to help our clients.
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Efficiency – Understand that the client’s time is valuable and effectively complete their request. Strong knowledge of the CIBC systems and products to allow quick resolution of problems.
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Product knowledge - Deeply understand CIBC’s suite of products and work with others to ensure clients are connected to the right people and opportunities. Proactively suggest banking options that will help clients achieve their financial goals. Understand and leverage other internal departments within CIBC to assist clients on additional needs
Who You Are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
-
You're fluent in French and English to support business operations outside of Quebec, Canada.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-1155 Rene Levesque
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Building Trust, Customer Engagement, Customer Experience (CX), Identifying Opportunities, Taking Initiative
Contact Center Representative
CIBC
Montréal - 354.39kmCustomer Service Full-time
Learn More
Sales supervisor retail Full-time Job
Sales & Retail FrederictonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: MS Outlook
Physical Requirements:
- The candidates should be comfortable working in an air-conditioned environment
- The candidates should be accustomed to working in a fast-paced environment
- The candidates should be comfortable with a combination of sitting, standing, and walking as part of their job
- The candidates should demonstrate a high level of attention to detail in their work
Other Requirements:
- The candidates should be accurate in their work, ensuring precision and attention to detail, and have a strong client focus, prioritizing customer satisfaction in their interactions
- The candidates should possess efficient interpersonal skills, facilitating effective communication with colleagues and clients, and demonstrate flexibility, adapting to changing circumstances and tasks
- The candidates should be organized in managing their responsibilities, be team players, collaborating effectively with colleagues, and exhibit dependability, consistently meeting commitments and expectations
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to assign sales workers to duties, establish work schedules, and prepare reports on sales volumes, merchandising, and personnel matters
- The candidates should be able to organize and maintain inventory, resolve problems such as customer complaints and supply shortages, and supervise and co-ordinate activities of workers
- The candidates should be able to supervise staff, including apprentices, stage hands, design team, etc.
Benefits:
- The candidates will get free parking area
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Sales supervisor retail
Renous Convenience Store
Fredericton - 325.23kmSales & Retail Full-time
17.50
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Distributor Full-time Job
Administrative Jobs BrossardJob Details
Goals
On a daily basis, ensures that the concrete dosage (manufacturing) is in accordance with the specifications provided by the laboratory, while meeting customer needs. In addition, dispatches and schedules concrete mixer trucks to ensure timely delivery of concrete, good customer service, according to orders placed by customers and at a minimum cost.
Responsibilities
Security :
- Daily check of site cleanliness (site safety).
- Ensure that all employees, yard workers, drivers, mechanics, subcontractors and other people on site work safely and that all wear their PPE and, in addition, carry out regular inspections to monitor the progress of tasks and work.
Production :
- Daily mechanical plant checks (visual inspection, detect unusual noise, lubrication, vibration, belt check etc.)
- Checking and measuring the humidity level of raw materials (stone, sand) and, by the same token, visually observing the conditions before each shift.
- Dosing of concrete and distribution of concrete mixers on the different sites according to the required specifications and ensuring the conformity of the concrete delivered.
- Order raw materials according to planned orders or anticipated volumes.
- Responsible for planning drivers (concrete mixers), yard men, regarding deliveries and production for the next day.
Inventory :
- Enter raw material receipts into the “Command Batch” system and track them according to the “Command Batch” system report.
- Produce end-of-day reports (inventories, reception and consumption of raw materials, m3 produced, chatters, etc.) and transfer the information to your shift replacement if necessary.
- Carry out physical inventories (raw materials and others) with your manager at the end of the month.
Administration:
- Taking orders by phone and promoting our Turbo & VAP products during CODs and to customers.
- Perform daily ticket checks and forward to invoicing. (Includes ticket checks "Waiting times - Superplasticizer etc.)
- Control entry and exit times as well as lunch and break times according to the collective agreement of all hourly employees and/or make the daily report of deliveries made by the "Broker" trucks by checking the areas for each of the delivery tickets.
- Carry out daily monitoring of cash sales as well as the use of concrete mixers (Lafarge, Broker, internal and external rentals) and follow up with the manager.
Optimization and communication:
- Communicates regularly and daily with the distributors of other plants in order to optimize the use of the concrete mixer truck fleet and personnel for the same day as well as the following day.
- Maintain constant communication with the manager and keep him informed during a plant breakdown, production/delivery problems as well as any health/safety incident.
Relations with other positions:
- Works closely with the operations team
- Collaborates with logistics and quality teams
Specific responsibilities:
- Concrete dosage according to mixing formulas
- Planning of deliveries of raw materials and concrete
- Ensure receipt of raw materials in SAP and batch command
- Conduct factory inspections
Dimensions:
- Region: GMA
- Volume: 50,000 m3 to 200,000 m3 annually
- Direct reports: 0
- Indirect subordinates: 0
Skill profile
Education and work experience:
- College diploma in civil engineering technology
- Minimum of three (3) years of relevant experience in concrete dosing and truck distribution.
Knowledge and skills:
- Must be able to work independently and be responsible and well organized
- Good communicator with a strong sense of customer service
- Must be able to work in a team and cope with pressure
- Good ability to make decisions and react quickly in a constantly changing environment
- Good analytical skills and ability to anticipate problems
- Good knowledge of computers
- Knowledge of construction materials and concrete
- Experience in industrial or diesel mechanics would be an asset.
Job-specific skills (Lominger):
- Client orientation
- Motivation
- Integrity and trust
- Process management
- Business knowledge
Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.
Distributor
Lafarge Canada Inc
Brossard - 352.36kmAdministrative Jobs Full-time
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