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Cashier Full-time Job

Giant Tiger

Administrative Jobs   Boucherville
Job Details

Compensation Grade:

Grade 1 - Stores

 

Job Description:

About this Opportunity

Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

 

We are hiring a Cashier for our store!

 

Giant Tiger Offers:

  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment


Cashier, Job Highlights:

  • Ensures a high level of customer service at the checkouts;
  • Accurately records customer transactions in electronic cash register.


Cashier, Job Requirements:

  • Effective communication and interpersonal skills;
  • Attention to detail.
  • Strong customer service skills.


Cashier, Job Schedule:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Cashier, Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • Lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

Cashier

Giant Tiger
Boucherville - 34.55km
  Administrative Jobs Full-time
Compensation Grade: Grade 1 - Stores   Job Description: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments w...
Learn More
May 7th, 2024 at 13:30

Electromecanicien Full-time Job

Maple Leaf Foods Inc.

Maintenance & Repair   Montréal
Job Details

Description of the function

Reporting to the Maintenance Supervisor, the electromechanic carries out repairs as well as preventive and corrective maintenance of equipment in order to ensure its proper functioning and avoid unplanned shutdowns.

Any AML team member interested in this position is encouraged to apply online by May 21. There is no guarantee of consideration for requests received after this date.

To do-list

  • Carry out immediate repairs in the event of a breakdown or breakdown of equipment;
  • Carry out the work required by the preventive and corrective maintenance orders on the various equipment used by the company while respecting the established preventive maintenance schedule;
  • Complete the required forms and documents associated with the work carried out
  • Manage inventory and keep it up to date for equipment under your responsibility
  • Carry out mechanical work as needed in the factory (equipment, services or building) according to the workload of your department;
  • Ensure that his actions in his role support the manufacturing of products with the quality and food safety criteria defined by the company;
  • Ensure compliance with the requirements of the SQF food safety code and report any food safety problems to personnel authorized to intervene;
  • Other related stains

Training-Skills and experience required

  • DEP or DEC in industrial mechanics or electromechanics or maintenance;
  • Possess a C License when the position requires it, otherwise the C License would be an asset;
  • Knowledge of the MS office suite (Excel, Word, Outlook);
  • Experience in the food industry, in processes and production lines;
  • 2 years of experience in a similar position;
  • Good mechanical knowledge and ability to perform manual tasks
  • Ability to perform physical efforts and good knowledge of moving heavy equipment
  • Ability to do plumbing work (for example: making threads on a pipe, etc.)
  • Diagnostic skills and knowledge of equipment using pneumatics, hydraulics and hydrodynamics
  • Knowledge and skills for TIG welding to perform sanitary welds
  • Ability to work in a team (team spirit)
  • Ability to have an efficient organization and a well-structured working method
  • Ability to determine the degree of importance of priorities;
  • Thoroughness, Interpersonal skills, Diligence, Sense of initiative, Communicator;
  • A developed sense of autonomy, ability to manage one's own time;
  • Enjoy challenges, attention to detail and able to work under pressure;
  • French (oral and written).

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods, but only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria established for the position.

Electromecanicien

Maple Leaf Foods Inc.
Montréal - 47.67km
  Maintenance & Repair Full-time
Description of the function Reporting to the Maintenance Supervisor, the electromechanic carries out repairs as well as preventive and corrective maintenance of equipment in order...
Learn More
May 7th, 2024 at 11:36

Software Developer Full-time Job

Amazon

IT & Telecoms   Montréal
Job Details

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?

At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.

 

Responsibilities
- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.

 

A day in the life
The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.

We are open to hiring candidates to work out of one of the following locations:

Montreal, QC, CAN

Basic Qualifications
- Currently enrolled in or completed a Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields
- To qualify, applicants should have earned a Bachelor’s or Master’s degree between April 2022 to September 2024. Possible start dates for this role are between February 2024 to October 2024.
- Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design

Preferred Qualifications
- Previous technical internship(s), if applicable.
- Experience with distributed, multi-tiered systems, algorithms, and relational databases.
- Experience in optimization mathematics such as linear programming and nonlinear optimization.
- Ability to effectively articulate technical challenges and solutions.
- Adept at handling ambiguous or undefined problems as well as ability to think abstractly.

Software Developer

Amazon
Montréal - 47.67km
  IT & Telecoms Full-time
We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re...
Learn More
May 6th, 2024 at 14:28

Security guard Full-time Job

Securitas Canada

Security & Safety   Saint-Léonard
Job Details

 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.

 Work timetable

  • Permanent full-time position (40 hours per week)
  • Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.

 

Job Description

  • Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
  • Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
  • Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
  • Controls access to the customer's site or facility through the admission process.
  • Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
  • Protects evidence or incident scene in the event of an accident, emergency or security investigation.
  • Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
  • Prepares logbooks and reports as needed.

Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.

 Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Bilingualism - French and English.
  • Good computer skills.
  • Valid driver's license and access to a vehicle.
  • Good physical condition to carry out patrols.

#AF-Quebec

Security guard

Securitas Canada
Saint-Léonard - 40.7km
  Security & Safety Full-time
 We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced e...
Learn More
Apr 29th, 2024 at 18:16

Quality Control Technician Full-time Job

Coca-Cola Canada Bottling Limited

Maintenance & Repair   Montréal
Job Details

The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of high-quality product, to successfully meet the demands of our customers. The successful candidate will work closely with cross-functional teams to ensure compliance with regulatory requirements, standardized operating procedures (SOPs), and internal policies established by the Quality Assurance Department.

Salary: 21.20$/h - Saturday Sunday premium rate (+ 1.25$/h) 

Shift on rotation: Monday to Friday Day (6h am - 2h30 pm) - Evening (2h pm - 10h30 pm) - Sunday to Thursday Night (10h pm - 6h30 am)

Benefits: Vacations - Sick days - Health Insurance - RRSP (After probation)

Responsibilities

  • Conduct qualitative and quantitative testing of beverages, syrups, and raw materials throughout the entire production process.
  • Perform standardized quality samplings and audits during production; organize collected data into electronic logbooks, databases, and report variances and non-conformities to plant management.
  • Understand, monitor and act accordingly to support : ISO-GFSI compliance regulatory requirements, Food Safety and Quality programs as implemented by the company. This individual has the authority and responsibility to stop production should the product be out of specification and or observed food safety or compliance breach.
  • Conduct package quality inspection and quality audit and isolate product that does not meet standards.
  • Standardize and calibrate laboratory equipment, troubleshoot systems, equipment and processes for the department.
  • Pursue excellente; continuously develop technical and personal skills to achieve plant-wide world class manufacturing environment.
  • Supposrt production by utilizing time management is to limit facility downtime and ensure only the highest quality finished good is produced.
  • Analyze syrup beverage and/or water attributes.
  • Audit container rinsers, air blowers, filters, and coders to ensure proper operations.
  • Conduct package quality inspection and quality audits and isolate product that does not meet standards
  • Receive and test CO2 and all raw materials prior to production process.
  • Maintain highest possible house keeping standards to prevent microbial contamination

Qualifications

  • High school diploma or GED required
  • DEC/AEC in quality
  • 1 - 3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience. - Food/beverage industry experience a plus.
  • Demonstrated attention to detail and accuracy.
  • Familiarity with lab safety and handling of hazardous materials.
  • Readily accepts instruction from management/supervisors and executes effectively.
  • Needs to be reliable and open to a flexible schedule.
  • Strong analytical skills.
  • Ability to read, write, and keep records.
  • Strong computer comprehension capabilities including Excel and Word and various quality programs.
  • Familiarity with lab safety and handling of hazardous materials.

Quality Control Technician

Coca-Cola Canada Bottling Limited
Montréal - 47.67km
  Maintenance & Repair Full-time
The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of...
Learn More
Apr 18th, 2024 at 17:14

Sales agent Full-time Job

Videotron

Sales & Retail   Laval
Job Details

Why come work at Videotron? 

  • A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 per hour AND more depending on your determination; 

  • Flexible full-time or part-time schedules to reconcile the different aspects of your life; 

  • Develop your skills quickly thanks to our comprehensive and paid training; 

  • Benefit from discounts on Videotron services of up to 80% as well as from our partners in the food, entertainment, fitness sectors, etc.; 

  • Take advantage of comprehensive group insurance according to your needs and a group retirement plan; 

Reporting to the retail team manager, your mandate will be to : 

  • Demonstrate your sales and persuasion skills in order to achieve and even exceed your objectives; 

  • Give high priority to the satisfaction of your customers, take an active interest in their needs and seek to offer a personalized solution to give them a positive experience, even in after-sales service; 

  • Work from a list of potential customers and make proactive calls in order to actively contribute to achieving individual and collective sales objectives; 

  • Offer exclusive products and personalized services, entirely dedicated to businesses; 

  • Collaborate on a daily basis in the smooth running of your store's operations by actively involving yourself in the various tasks; 

  • Seek opportunities to acquire new knowledge and skills and to have experiences that lead you to develop professionally.

Qualifications

  • Be dynamic and have a sense of customer service
  • Want to surpass yourself and learn new sales techniques
  • Enjoy working in a team and having healthy competition
  • Bilingualism (French/English) 
  • Be independent  
  • Offers flexibility in terms of availability 

Further information

  • Promote your health thanks to the wellness program which promotes physical, psychological, financial and social health; 

  • Benefit from the employee assistance program at all times for you and your family; 

  • Develop your full potential and imagine everything you can become within the Quebecor family through our various career opportunities; 

  • Take the opportunity to collaborate in the success of a company that shares your values by supporting, among other things, nearly 400 organizations! 

If your profile is selected for the position, we will contact you to have the opportunity to get to know you! 

Sales agent

Videotron
Laval - 46.92km
  Sales & Retail Full-time
Why come work at Videotron?  A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 p...
Learn More
Apr 17th, 2024 at 14:14

Senior Communications Manager Full-time Job

Telus Corporation

Marketing & Communication   Montréal
Job Details

TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave. The ideal candidate for the Communications Manager position has proven proficient at managing public relations and marketing proactive communication initiatives in the vast, complex and ever-changing media environment. Using a holistic approach to communications, this person will possess the ability to leverage influencers, traditional and social media, sponsored channels, internal communications and digital amplification to elevate TELUS’ brand and social purpose in the Quebec market. Leveraging a creative approach to proactive media campaigns, we are looking for a team member who can demonstrate success in both strategy development and end-to-end tactical execution, by collaborating with cross-functional teams.

 

The successful candidate will join the Quebec and Corporate Affairs communications team and will work with seasoned communicators with national and provincial responsibilities in media relations, corporate and financial communications, issues management, internal communications, storytelling, influencer marketing and francization.

 

Here is how

 

  • Manage proactive and marketing communications campaigns related to our social purpose, end-to-end, in order to increase TELUS’ brand awareness within Quebec-owned, earned, paid and internal communication channels, including through influencer campaigns and rigorous amplification strategies
  • Adapt, customize and amplify national campaigns that will resonate with the unique Quebec market, including community investment initiatives, projects from the TELUS Friendly Future Foundation and consumer products and services
  • Manage TELUS collaboration with Quebec influencers while delivering and measuring the impact of creative and engaging best-in-class content
  • Execute best practice project management in the context of cross-functional teams including external agencies. This will require both a keen attention to detail and a clear understanding of the big picture, proactive and effective communications across multiple teams, and adept management of many priorities and interests
  • Write compelling and engaging communications plans, press releases, articles and messaging that effectively tell TELUS’ story to an external and internal audience
  • Provide communications counsel and support to executives and subject matter experts as required

 

Qualifications

 

Required skills and abilities:

 

  • Ability to collaborate with and influence diverse cross-functional teams across the country - to effectively represent the Quebec communication team at the table
  • Ability to effectively engage diverse & remote teams and to maintain a view of both the overall picture and the important details
  • Strategic mind with strong interpersonal, organizing, prioritization, and multitasking skills
  • Knowledge in social media, in sourcing and working with influencers, and in implementing best-in-class key performance indicators to measure success
  • Knowledge of the Quebec cultural industry and content creators in the province
  • Excellent writing skills, including with press releases, internal communications, strategic plans, reports, and more
  • Highly adaptable to rapidly changing situations and an ability to prioritize in the heat of the moment
  • An up-to-date and evolving understanding of the changing nature of Quebec and Canada’s media landscape and the ability to translate that understanding into best practices

 

You have:

 

  • More than five years of experience in communication marketing, influencer marketing, social media, public relations or internal communication
  • An undergraduate degree in marketing or communications or equivalent post-secondary education
  • Experience in a large corporate environment or agency
  • Competency in Google and G-suite applications
  • Bilingualism – fluent in both English and French, both oral and written

 

Please note: This is a mobile role.

 
Salary Range:  $86,000-$130,000
Performance Bonus or Sales Incentive Plan:  15%

 

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Senior Communications Manager

Telus Corporation
Montréal - 47.67km
  Marketing & Communication Full-time
  86,000  -  130,000
TELUS is looking for a fully bilingual communications professional to join its Communication team for TELUS Quebec for a temporary replacement related to a one-year maternity leave...
Learn More
Apr 15th, 2024 at 13:54

Security Guard Full-time Job

Securitas Canada

Security & Safety   Longueuil
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Longueuil - 43.15km
  Security & Safety Full-time
  23.79  -  30.29
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 11th, 2024 at 11:38

IT Specialist, Cyber Security & Data Protection Full-time Job

Saputo Dairy Products Canada

IT & Telecoms   Montréal
Job Details

Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both in the Microsoft Azure environment and on the premises. As part of your role, you will report to the IT Manager, Security and Compliance. Your key responsibilities include delivering the cybersecurity transformation roadmap across the organization. By creating and supporting an agile, secure, and reliable IT infrastructure, you will enable Saputo to keep pace with its business needs and make a meaningful impact.

 

How you will make contributions that matter:

 

Data Loss Prevention (DLP) Responsibilities

  • Support the architecture, design, deployment and integration of DLP solutions
  • Provide support for DLP operations with the help of third party vendor.
  • Applying application, user and system changes as needed
  • Tracking and troubleshooting user issues or tasks and incidents
  • Design and implement Data Loss Prevention solutions (i.e. O365, CASB, etc.)
  • Provide DLP design changes and enhancements for improvements in security, availability, and automation
  • Work closely with product and platform teams to engineer and implement DLP security controls
  • Develop and deliver training materials for DLP systems and general security awareness
  • Develops support procedures and performance metrics reports

 

Cloud Responsibilities:

  • Experience with cloud security architecture, including identity and access management, data protection, network security, and threat protection.
  • Hands-on experience with Azure and Microsoft security technologies, such as Azure Security Center, Azure Sentinel, Microsoft 365 Defender, and Microsoft Purview.
  • Provide analysis, evaluations, and recommendations to enhance system consistency, efficiency, and effectiveness.
  • Conduct risk assessments and offer recommendations for system and application design.
  • Assess and investigate using Azure and Office 365 security tools, providing relevant recommendations.
  • Implement and monitor Microsoft Cloud App Security for Saputo’s deployed applications in the cloud.
  • Collaborate with the incident response team to investigate security incidents.
  • Provide recommendations for vulnerabilities remediation and contribute to the Vulnerability Management program.
  • Interact with the Network and Infrastructure team to enhance overall security posture.
  • Ensure new processes or services meet security requirements by working closely with business units.
  • Interpret current and future regulations to support compliance activities.
  • Play an active role in Disaster Recovery and Business Continuity framework implementation.
  • Produce Cybersecurity Key Performance Indicators (KPIs) to measure and track security effectiveness.

 

 

You are best suited for the role if you have the following qualifications:

  • Overall 4+ years of information security consulting, security operations or advisory
  • Undergraduate degree in Information Management, Computer Science, Computer Engineering, Information Security or related field
  • AZ-500 certification, a strong asset
  • Working experience on one or more industry frameworks / standards (e.g., NIST CSF, MITRE Frameworks, ISO 27001) and cybersecurity and data privacy laws/regulations (e.g. PIPEDA, GDPR)
  • Knowledge of information security and risk mitigation principles
  • Very strong written and communication skills to non-technical stakeholders
  • Ability to work with teams to achieve goals and meet deadlines in a fast-paced environment.
  • Works well under pressure and time constraints and can prioritize competing priorities appropriately
  • Can work independently with minimal supervision and direction
  • Experienced with Threat assessment tools (Nessus Tenable and Security scorecard) an asset
  • Experience with Web proxy (Zscaler), Micro segmentation (Illumio), Web application Firewall (Imperva), an asset
  • Network Security specialist Cisco Certified (CCNA), an asset
  • CISSP certification is a strong asset
  • Excellent French and English written and verbal communication skills. 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

 

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements
  • Full range of group insurance with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price
  • We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
  •  

IT Specialist, Cyber Security & Data Protection

Saputo Dairy Products Canada
Montréal - 47.67km
  IT & Telecoms Full-time
Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both i...
Learn More
Apr 10th, 2024 at 17:54

Bilingual Support Specialist (FR/EN) Full-time Job

Lightspeed Inc

Customer Service   Montréal
Job Details

As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for customers needing assistance using the platform. Reporting to the Team Lead, you will be in contact on a daily basis with our customers via phone and email. 

The Montreal support team works hard and plays hard, celebrates everyone’s passions, and helps guide our colleagues to do the best work of their lives. If you are looking for a close-knit and hardworking team then you’ve come to the right place!

What you’ll be responsible for

  • Provide excellent technical support and customer service to our customers
  • Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
  • Properly document and track customer issues and resolutions
  • Follow escalation procedures as required
  • Liaise with team leaders to best handle day to day situations to better customer experiences
  • Handle miscellaneous duties and responsibilities as defined by management

What you’ll be bringing to the team

  • Customer service experience (ideally over the phone)
  • Excellent written and verbal communication skills in English and French.
  • Ability to handle multiple incoming requests
  • The ability to convey a customer-focused attitude
  • Proven experience in managing multiple priorities in a fast-paced environment
  • Proven troubleshooting skills
  • Self-starter who also works well in a team environment

Even better if you have, but not necessary

  • Computer hardware and networking experience
  • Strong computer skills with working knowledge of Mac OS X
  • Retail experience
  • Technical problem solving experience 
  • Basic knowledge of HTML/CSS;

What’s in it for you

  • An environment that encourages initiatives and leadership
  • Fun activities with your teammates - be part of the Lightspeed family;
  • Work with highly talented people who are as passionate about their craft as you are!
  • Tons of growth opportunities into technical or people management roles
  • Amazing benefits & perks, including equity for all Lightspeeders

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Immediate access to health insurance
  • Paid leave assistance for new parents
  • LinkedIn learning license
  • 1 paid volunteer day annually



 

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Bilingual Support Specialist (FR/EN)

Lightspeed Inc
Montréal - 47.67km
  Customer Service Full-time
As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for...
Learn More
Apr 10th, 2024 at 17:34

Executive Assistant Full-time Job

Deloitte

Administrative Jobs   Montréal
Job Details

What will your typical day look like?

 

- Provide excellent administrative support to typically three to four associates or service managers
- Work side by side with associates or service managers to proactively address their day-to-day needs and help them manage their service areas independently with minimal supervision
- Take initiative and be proactive on a daily basis in making decisions and completing tasks within their area of expertise
- Optimal calendar management (managing scheduling conflicts, sending invitations, organizing meetings, etc.)
- Preparation of expense reports in the Concur system
- Provide support during meetings (room reservations, catering orders, coordination with our various internal services, etc.)
- Coordinate travel arrangements (in collaboration with our travel agency)
- Writing letters and emails while maintaining discretion and confidentiality
- Participate in the organization of events (on occasion) both internally and externally in collaboration with the various teams of the firm
- Represent the partner with professionalism and confidence in both verbal and written communications, both inside and outside the firm at all times. 

About the team

 

As a member of the Operations Team, we strive to leverage appropriate firm resources to manage, own and minimize administrative tasks for associates. As part of our team, we handle issues related to working on behalf of and alongside associates. We work to advance our careers, grow our network while continually developing.

Enough about us, let’s talk about you

 

You have the following:
- At least 3 years of administrative experience in a professional and dynamic customer service oriented environment;
- Exceptional commitment to customer service and continuous improvement;
- Ability to manage highly confidential information; discretion is essential in this position;
- Ability to manage priorities in a fast-paced environment according to their relative importance and urgency;
- Ability to anticipate needs and take action proactively;
- Ability to work with minimal supervision and direction;
- Excellent oral and written communication skills and attention to detail;
- Excellent knowledge of software such as Microsoft Office (Word, Excel, Outlook and PowerPoint);
- Bilingualism (English and French), oral and written


*Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.
 

Total Rewards


The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

Executive Assistant

Deloitte
Montréal - 47.67km
  Administrative Jobs Full-time
  47,000  -  78,000
What will your typical day look like?   - Provide excellent administrative support to typically three to four associates or service managers - Work side by side with associates or...
Learn More
Apr 9th, 2024 at 08:32

Call Center Agent Full-time Job

Air Transat

Customer Service   Montréal
Job Details

Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating teleworking environment where team cohesion is essential. And of course, you will take advantage of our travel benefits to discover our destinations on board the best leisure airline in North America!

What we have to offer you:

  • A job that can be done 100% from your home, including all the computer equipment you need
  • 12 to 15 days of paid online training, accompanied by our dedicated training team
  • A base salary of $17.31/hr, plus monthly performance incentives, including a bonus of $1.25/h guaranteed for the first 3 months of employment.
  • A guaranteed annual bonus of 3% of your annual salary for 2023 financial year 
  • Speedy salary progression based on the acquisition of new skills (e.g.: South packages, Europe, etc.)
  • 3 weeks of vacation and 5 floating days that will allow you, from your hiring day, to take advantage of 2 confirmed passes, unlimited standby tickets and a several discounts to create your most beautiful travel memories
  • The perfect work environment to develop your talent and build a career with us 
  • A full range of group insurance, a RRSP and advantageous travel benefits
  • ...and even a referral program if you refer us talented people like you!

Job Description

Your responsibilities...

  • Be the voice of Transat by answering inbound calls from customers and travel agents for reservations or flight changes
  • Promote Transat products (e.g. seat selection, baggage, special services, insurance, etc.)
  • Guide our customers during their navigation on our websites
  • All of this, with great listening skills, empathy and a sincere desire to offer an outstanding service

Not to mention...

  • A schedule based on fluctuations of anticipated calls and confirmed in advance according to your preferences.  Here are two possibilities based on a full time 37.5h :
    • Rotating schedule day/evening, with availabilities from 7am to 11pm, 7 days a week.
    • Evening schedule, with availabilities from 1pm to 11pm, 7 days a week. 
  • A dedicated training program with personalized accompaniment to learn our different products and systems and ensure your success with us.
  • Different possibilities at your disposal for you to work hassle free: 
    • From our Montreal office, located at 300 Léo-Pariseau, a few steps away from Mount Royal Park if you like a nature escape during your lunch time
    • From your home, to enjoy your comfort and reduce your commuting carbon footprint 
    • Any combination of the two, according to your wishes and the flexibility you need

Qualifications

Are you interested? Let’s discuss this further more if you are...  

  • Comfortable using various computer systems and applications 
  • Known for having great customer service skills 
  • Bilingual (mandatory)

 Send us your application now, our team saved you a seat!

Keep an eye on your e-mail, as a team member will contact you if your application is selected for an interview. (also check junk mail)

Additional Information

#LI-Hybrid

#LI-FB1

Call Center Agent

Air Transat
Montréal - 47.67km
  Customer Service Full-time
Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in...
Learn More
Apr 4th, 2024 at 13:58

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