The Human Resources Administrator will work alongside the GTA HR Consultant team to provide support for a wide range of administrative HR tasks and projects. The HR Administrator will be detail-oriented, and have a proven ability to work in a fast-paced environment while juggling multiple priorities at once.

What you will do

• Create a variety of regular and ad hoc reports, with direction and assistance from HR Consultant team;
• Support with scheduling and preparation for various HR processes including annual performance reviews and compensation planning;
• Prepare meeting agendas and support with notetaking and follow-up items;
• Draft communications and updates to be shared with business units and stakeholders;
• Completion of tasks and reminders related to day-to-day HR matters and annual processes;
• Provide additional support to the team as required, such as research, preparation of spreadsheets, etc.;
• Project work, as assigned.

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

What you bring to the role

• 1-3 years of administration experience (HR experience considered an asset);
• College diploma or an equivalent combination of education and experience with an administrative assistant or HR skillset;
• Excellent (oral and written) communication skills, acumen and innovative thinking;
• Strong technical proficiency with experience using Microsoft Office applications, including Excel and PowerPoint, and interest in learning new application functionality.

Keys to your success

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

The main function of the warehouse worker will be to process product orders, empty or manually fill the trailers while meeting the safety, precision and productivity standards of FedEx Supply Chain and our client.

• Handle and pick products (with Vocollect or WMS (SOGE) system) received, dispatch or palletize products according to operational needs;
  
• Sort and palletize orders and products;
  
• Print, scan and apply labels using RF scanner;
  
• Enter data into the inventory management system as needed using an RF scanner;
  
• Safely operate the handling equipment (electric pallet truck or counterbalance forklift, clamp cart, control selector cart or mobile manual pallet truck);
  
• Comply with security procedures at all times;
• Perform all other tasks and responsibilities assigned by management.
  

Education/Experience

• DES or recognized equivalence;
  
• Less than one year of experience;
  
• Ability to work in a team;
  
• Ability to safely drive a forklift (manual or electric pallet truck or counterbalance forklift or grab cart);
  
• Care for quality, precision and safety;
  
• Basic computer skills an asset;
  
• Ability to respect procedures and deadlines;
  
• Ability to work upright for an extended period and handle pallets;
• Ability to regularly lift loads from 20 lbs (9 kg) to 50 lbs (23 kg) and occasionally loads that can range from 51 lbs (23 kg) to 99 lbs (45 kg) for two;
  

Physical/Cognitive Requirements

• Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.

Hourly Rate/Salary: $41.93 - $55.91 
Hours of Work: 35 hours per week 
950 Burnhamthorpe Rd. W.; Hybrid Position 
Department/Division/Section: CPS/Corporate Services Dept , CPS/Facil & Property Mgmt Div , Energy Management & Facilities Maintenance 
Non-Union/Union: Non Union 

A Criminal Record and Judicial Matters Check will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

Applicants who recently applied to this position (Req. 24390) are asked to re-apply.  We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have candidates should have considerable experience in the relevant field

Physical Requirements:

• The candidates should provide comprehensive primary care to residents as part of the interdisciplinary health care team, including performing person-centered health assessments and conducting comprehensive health histories
• The candidates should collaborate with residents to develop person-centered plans of care, engage in regular dialogue about their care plans, and utilize communication and counseling skills
• The candidates should manage the care of residents by providing interventions within the NP scope of practice, ordering and interpreting appropriate screenings and diagnostic investigations, and assuming responsibility for follow-up
• The candidates should participate in after-hours and on-call coverage as per the LTCH on-call policy, increasing continuity of care through collaboration, consultation, and referral
• The candidates should make referrals to specialized consultants and services, accept referrals from interdisciplinary team members, and advocate for and provide palliative and end-of-life care
• The candidates should document clinical data, assessment findings, diagnoses, plans of care, interventions, resident responses, and clinical rationale in a timely and accurate manner

Other Requirements:

• The candidates should engage residents in discussions about their health and quality of life, provide person-focused health education, and participate in regular care conferences
• The candidates should diagnose acute and chronic health conditions, provide outreach and transitional services for residents returning to the community, and liaise with discharge planning services for smooth transitions back to the LTCH
• The candidates should collaborate with physicians, the director of nursing and personal care, nursing staff, and interdisciplinary team members, providing consultation and support in challenging clinical situations
• The candidates should understand the factors influencing the integration of the nurse practitioner role in long-term care settings in Canada, where “Resident” includes substitute decision-makers as appropriate, and the interdisciplinary health care team includes unregulated health care providers

Responsibilities:

• The candidates should be able to participate in creating an organizational environment that supports the safety and quality of resident care, collaborative practice, professional growth and internal committees (e.g., Professional Advisory Committees, Quality Committee) and external committees
• The candidates should be able to identify, develop, and implement practice innovations in collaboration with the LTCH’s senior leadership team
• The candidates should be able to provide leadership and involve the interdisciplinary team in quality improvement initiatives and promote knowledge development of clinical staff by integrating best practices in resident care
• The candidates should be able to provide leadership in developing and implementing strategies to optimize the integration of illness and injury prevention, health promotion, health maintenance, rehabilitation, and restorative care activities
• The candidates should be able to participate with the senior leadership team in program planning to meet the needs of short and long-term residents and residents of varying age groups
• The candidates should be able to provide formal and informal teaching and coaching in the management of clinical care to interdisciplinary team members, serving as a resource person, educator, and role model, and contributing to the performance appraisals of registered nursing staff
• The candidates should be able to participate in identifying, analyzing, and interpreting trends in resident care outcomes and professional nursing practice issues to determine priorities for educational programming and identify and implement research-based innovations for improving resident care
• The candidates should be able to contribute to planning, implementing, and evaluating learning resources and health education programs for residents, families, and substitute decision-makers
• The candidates should be able to engage in evidence-informed practice by critically appraising and applying relevant research and theory in providing health-care services
• The candidates should be able to collaborate with members of the interdisciplinary team and/or the community to identify research opportunities and to conduct and/or support research
• The candidates should be able to act as a change agent through knowledge translation and dissemination of new knowledge, which may include formal presentations, publication, informal discussions, and the development of best practices, policies, and procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

What you'll be doing

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Collingwood

Weekly Hours

37.5

Skills

Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Taking Initiative

04/15/2024

Address:

62 King Street West

Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through referrals to business partners.

• Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
• Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).
• Supports the achievement of sales and performance targets.
• Develops and implements a relationship management plan to meet the needs of client.
• Responds to customer investment requests to fulfill investment product needs aligned with the customer’s goals and refers the customer to partners where appropriate.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Executes work to deliver timely, accurate, and efficient service.
• Introduces clients to investment strategies and works with clients to set goals and make real financial progress using appropriate guidance tools.
• Probes to understand customer personal investment and banking needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
• Maintains current knowledge of personal investment products, practices, and trends and integrates into customer conversations.
• May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
• Builds effective relationships with internal/external stakeholders.
• Protects the Bank's assets and complies with all regulatory, legal, and ethical requirements.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• CFP designation preferred or one of the following:
• Personal Financial Planner (PFP) designation,
• Wealth Management Essentials (WME) + Financial Planning Supplement, Professional Financial Planning Course (PFPC),
• Financial Planning I & II (FP I & II).
• Canadian Securities Course - Licensed to sell mutual funds excluding QC or IQPF in Quebec.
• Advanced working knowledge of financial industry.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

$42,300.00 - $78,400.00

Salaried & Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/total-rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

04/09/2024

Address:

1900 Eglinton Ave E, Bldg C

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.

Responsibilities

• Identifying changing customer needs through a constant review of the highest selling products
• Frequent communication with store managers
• Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
• Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
• Managing inventory to ensure balanced accounts and fresh products for customers
• Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks

Qualifications

• High School diploma required, University/College education is an asset
• Valid full G driver’s license or class 5 driver’s license
• A car or reliable, consistent access to a car and a clear/clean driving record
• Scheduling flexibility: work schedule can vary (weekends/holidays included)
• Previous sales experience with a consumer-packaged goods or retail organization preferred
• Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
• Great with people and excellent communication skills

#PFCSales

We are currently looking for a Manufacturing and Warehouse (MW), Environmental, Health and Safety (EHS) Associate Manager for our EHS team based out of our Montreal, Quebec, Canada location. This role reports into the Regional MW EHS Manager and will contribute to PepsiCo Beverages Canada’s success by providing EHS support to our Manufacturing and Warehouse Operation. Additional responsibilities to support the facility or business may be assigned as required so to assist the Regional MW EHS Manager in executing the broader EHS plan.

Responsibilities

• Implements and executes necessary policies, procedures, work instructions and training conforming to PepsiCo’s Global Environmental Health and Safety Management System. 
• Manages EHS risk for the facility by conducting risk assessments, prioritizing risk, and implementing specific risk controls.
• Delivers monthly reports and updates and works with site management to ensure effective communication of EHS information.
• Achieves period and annual EHS targets for incident frequency, severity, and related cost reductions.
• Leads the execution, implementation, and tracking of the site’s annual EHS Plan including managing an EHS budget.
• Assists internal program element leaders in building EHS capabilities and competencies so to continuously improve the EHS program.
• Leads the EHS incident investigation process, including supporting root cause analysis and identification of corrective action plans.
• Supports the Worker’s Compensation (WC) and Return to Work (RTW) process.
• Assists in the development, implementation, and execution of EHS programs and other duties as directed by the Regional EHS Manager
• Plans and facilitates the completion of the annual EHS training calendar.
• Oversight and support of the location Safety Committees.
• Supports the location in achieving their annual EHS objectives.
• Maintains current knowledge of applicable legislation and management system standards.
• Ensures that required regulatory permits are up to date and that annual reporting requirements are met.
• Interfaces with regulatory authorities (Federal/ Provincial/Local Regulators) as required.
• Demonstrate professional maturity and ability to act as a change leader.

Qualifications

• University Degree or a College Degree in a related field, preferably in health and safety, environmental, engineering, science, and/or business
• 5-7 years of EHS work experience in a manufacturing environment
• Food and Beverage manufacturing and warehousing experience is a definite asset
• Demonstrable employee relations experience, unionized environment experience, interpersonal and verbal/written communication skills
• Strong EHS systems, problem solving, risk assessment, organizational and analytical skills

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. 

•  Competitive Salary

• Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC     (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.

• Health & Dental Benefits, Pension plan and Stock Matching options

• Growth & Development opportunities to grow in Field Operations

• Receive mentorship from NCC, HE and other roles outside Tech Ops

• Work for an organization committed to environmental protection

• We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity – including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

What you’ll do:   

• Attend to activities that fall outside the scope of regular Contractor Technicians calls (i.e. time consuming, intermittent reception problems, riser issues, complicated home networks).

• Resolve Customer impacting issues and Escalations providing feedback for improvements.

• Diagnose and/or correct all technical problems for all Rogers Products to the satisfaction of the customer and in accordance with company specifications.

• Reconnect/disconnect equipment and/or services as per company standards and procedures.

• Maintain strong customer relations through daily contact with customers and in some cases our competition when dealing with escalations and special requests.

• Accurately complete all required documentation pertaining to installations, service, maintenance, and sales activity.

• Work closely with all Contractor Technicians to ensure all standard levels of First Time Right are met.

• Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in company policy..

• Respond to outages on the Access Networks as required.  You must be prepared to work rotating shifts, on call rotation, and be responsible for field work during all weather conditions..  

• Expectation to know and meet MTTR (Mean Time to Restore) targets for Outages, Service Order referrals and Directed Maintenance activities..

What you bring: 

• Post-Secondary Education or Technical Diploma would be an asset.

• Valid driver's license in good standing is required.

• Minimum five (5) year fiber experience.

• Proficient with troubleshooting and usage of test equipment and tools such as SLM, OTDR and VOMs.

• Ability to work shifts, weekends, and overtime, Statutory holidays as required.

• Must be willing to work in adverse weather conditions.

• Must be able to handle all physical aspects of the job, which include lifting/moving heavy equipment (approx. 80 lbs) and climbing ladders/poles at heights up to 25+ ft.

.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 22 Peel Street (7148), Simcoe, ON
Travel Requirements: No Selection
Posting Category/Function: Field Operations & Maintenance