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Primarily, the administrative partner assists the advisor with the day-to-day operations and administration of the business. He or she may assist more than one advisor, for multiple types of businesses.

Is this position right for you? For this position you will need to:

Ensure a high level of customer service:

• Assist the Advisor in the regular review of client portfolios to define client needs for the services of the expert team
• Review the portfolio to ensure that it matches the current or updated risk profile and is aligned with the applicable investment program
• Collect research materials and product information from internal and external sources
• Place client orders in accordance with client or advisor instructions
• Stay informed of trading rules and activities as they relate to client accounts

Ensuring efficient administration for the client:

• Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the industry
• Maintain customer records and information in appropriate systems
• Review current transactions and all entries in the system to ensure their timeliness and accuracy
• Respond promptly to customer inquiries
• Resolve customer issues and complete customer transactions quickly and accurately; bring such issues to the advisor's attention when appropriate.
• Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
• Ensure all customer interactions are accurately recorded
• Understanding Document Requirements for All Account Types

Provide assistance to the advisor regarding marketing:

• Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, etc.)
• Write, distribute and maintain marketing materials
• Organize customer events including training dinners, seminars and customer appreciation events
• Maintain and coordinate electronic marketing activities
• Manage the approval process for all marketing-related communications and mass communications

Supporting the growth of the advisor's business:

• Review and reduce all restricted accounts
• Manage the bank recommendation process
• Helping to generate ideas
• Review daily commission reports and follow up on unpaid commissions
• Identify and track growth bonus payments made
• Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
• Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts

Contribute to the efficient functioning of the branch team:

• Build effective working relationships among team members as well as with representatives from various business sectors and functions
• Providing high quality customer service
• Foster a culture of open and honest communication
• Actively participate in all contact activities and team meetings
• Encourage the production of new ideas and new ways of doing things
• Actively transmit knowledge and experiences to improve the skills of all team members

Do you have what it takes to succeed in this role? We would be happy to work with you if you meet the following requirements: 

• Canadian Securities Course (CSC)
• Course on the Manual on Standards of Conduct (MSC)
• Training program for investment representatives
• Post-secondary education
• Excellent written and oral communication skills
• Excellent organizational skills
• Initiative and autonomy
• Ability to meet deadlines
• Knowledge of compliance regulations applicable to the industry and the company
• Willingness to receive direction from the advisor(s) regarding client transactions

What's in it for you?

• A dynamic and flexible working environment.
• The ability to build long-term relationships with clients by providing exceptional advice and service.
• The ability to deliver an excellent customer experience.
• A corporate culture that emphasizes diversity, respect and inclusion.

In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.

#LI-1

The titles

As a  Merchandising Specialist , you will be part of a global sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the Area Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.

• Schedule: Monday to Friday
• Annual salary of $42,292 + $0.55/km
• Social benefits
• Company branded clothing will be provided
• Possibility of participation in the pension fund

Responsibilities:

• Carry out merchandising activities in your territory according to the defined parameters as well as your visiting schedule;
• Ensure excellent merchandising activities and proper use of advertising materials in your territory;
• Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
• Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
• Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
• Enter orders into systems and work closely with the Telesales department;
• Stay abreast of competitive initiatives and initiate appropriate actions.

Other qualifications:

• You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
• You have a minimum of one (1) year of experience in the field of merchandising or sales.
• Experience in the food industry is a strong asset;
• You know the main merchandising and sales techniques
• You have a valid class 5 driving license and a car for your travel and the transport of promotional materials;
• You are bilingual (French and English), both orally and in writing;
• You are dynamic, an excellent communicator, able to demonstrate autonomy, initiative and creativity;
• You are available for a work schedule from Monday to Friday
• You share Molson's values: integrity and respect, excellence, quality, creativity and passion.

Work Perk You Should Know  :

• As a global family brewer, we have the scale to deliver big projects while continuing to know our colleagues around the world intimately.
• We do our part to make a difference. From donating to charities to building parks together, our efforts to give back to the community are an integral part of our culture and identity.
• Your flexible work schedule ensures you have a balance between your professional and personal life.
• You can become a certified beer enthusiast through our on-site training program that includes a wide range of topics from brewing techniques to beer tasting to beer and food pairings.  
• You have access to trendy branded clothing and merchandise, great events, a beer allowance, an employee assistance program and discount programs.
• You have the opportunity to work in a fast-paced, innovative company and meet passionate colleagues and partners with diverse backgrounds and experiences.

Our Montreal team is currently looking for  Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking orders from our customers (by phone) as well as in selling and promoting our products.  

Job characteristics: 

• Day job 
• Work Monday to Friday from 7:30 a.m. to 4:30 p.m.
• 40 hour work week
• Salary of $48,923.75 per year with possibility of variable compensation of 15%

Responsibilities : 

• Seize all sales opportunities in your territory and with your customers; 
• Sell the various promotional plans and promote new products according to the company's strategies and established objectives; 
• Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives; 

• Take and manage customer inventories by bringing them to an ideal level taking into account sales opportunities that arise; 
• Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer; 
• Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers; 
• Provide the necessary support to your work colleagues according to the need and workload. 

Qualifications: 

• You have a secondary school diploma (DES); 
• You are bilingual (French and English); 

• You are proficient in the Microsoft Office suite – particularly Excel; 
• You have 1 to 3 years of experience in sales or customer service; 
• You are available to work a daytime schedule from Monday to Friday; 
• You are good at communications and interpersonal skills; 
• You are results-oriented and know how to demonstrate perseverance and adaptability; 

• You are a good listener and are able to provide creative solutions to meet customer needs; 
• You have good judgment and are able to adapt to changing contexts in a dynamic environment; 
• You have good problem-solving skills and know how to use creativity; 
• You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

Job Benefits You Should Know: 

• Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

• Participation in a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and organization-wide networking 

• Ability to grow and develop your career through our Premier Choice learning opportunities

• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program and an Employee Assistance Program (EAP) with incredible resources 

• On-site pub, access to trendy designer clothing and accessories, great headline events, and of course…free beer and drinks! 

• Work in a dynamic and innovative company, meet passionate colleagues and partners with diverse experiences and skills.

Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. 

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business.  The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.

What You'll Do:

• Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required
• Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients
• Champions a high-performance environment and contributes to an inclusive work environment
• Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
• Responsible for drafting and/or reviewing communications for distribution to executive level management

Client Related Support

• Calendar management:  Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required
• Travel:  Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
• Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
• Client Interactions:  Assists with maintenance of client-related data (names, titles, contact details, etc., using both Excel and Salesforce), update of client call reports, etc.
• Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up
• Client files/ materials:  Organizes, copies and maintains administrative files, correspondence and other records/materials as required.  Assists with pitch book binding if required, using in-house binding system.
• Office phones:  Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors

Business Management/ Admin Team Support

• Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
• Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
• Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
• Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk

What You'll Bring:

• 2-5 years of experience in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry
• Experience supporting executive level management preferred
• Fully fluent both written and spoken in French and English
• Strong technical skills and knowledge of MS Office 2010 (e.g. Word, Excel and PowerPoint)
• Excellent coordination, organizational, time-management and work prioritization skills
• Attention to detail, resourceful, and diligence in follow-up
• Communicates clearly, articulately and succinctly in both oral and written form, with the ability to communicate to all levels within the organization
• Flexibility, high tolerance for change and an ability to learn quickly
• Ability to handle sensitive materials under the pressure of last minute deadlines
• Desire to be proactive and create a positive experience for others

Work Arrangement:

This position is currently a hybrid role, with the expectation that you will work at least 4 days a week in the office. Please note that this is subject to change based on the needs of the business.

The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower-level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

What you’ll do 

• Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

• Maintain and stock product displays and shelves that meet company standards

• Ensure accurate product scanning and identify inventory needs and assist with ordering

• Setup company-directed promotions and programs

• Keep department areas neat and ensure health and safety standards 

Who you are 

• A team player with an attention for detail

• Driven and able to work independently in a fast-paced environment 

• Resourceful and courteous when resolving customer questions

• Motivated to learn new things 

Experience you bring

Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety hours which may include days, evenings, and weekends

• Able to move up to 50lbs and in constant mobility for an entire shift

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

The IT Specialist, Enterprise Analytics is a data engineer who provides reporting and analytic solutions to meet evolving business needs and drives through both strong technical and functional skills and experience with Microsoft Analytics tools and platforms.  This individual will help define and update our evolving BI strategy and deployment of the latest Analytics software platforms at Saputo.  

How You Will Make Contributions That Matter:

• Strong business acumen to work with business users and interpret business requirements into data models and analytic solutions with a focus on Microsoft Azure technologies (Fabric & Power BI)

• Assist with the end to end design of a scalable BI architecture that supports efficient creation of BI solutions

• Direct interaction with business SMEs and technical groups (Infra, SAP, Non-SAP) to design and implement sustainable analytic solutions

• Preparation and facilitation of design workshops with documented outcomes (requirements, design, data models).

• Contributes to work effort estimates when building new or enhanced BI solutions on the Azure platform

• Ensure designs are scalable, on strategy, and deliver the expected business outcome

• Development of complex solution components with exceptional performance capable of processing large volumes of data

• Design and develop scalable, reusable data models using Azure development in line with architectural standards and best practices

• Ownership, Administration & Governance of the MS Fabric platform

• Define test plans and conduct performance tuning and data profiling

• Ownership of incident resolution and day to day sustainment of MS Fabric BI solutions

• Utilize Microsoft Analytics tools for seamless integration and efficient user interface development to enhance overall user experience

• Troubleshoot and optimize SQL queries to ensure top performance of analytic processes

• Coach and mentor Business Analytics and Functional teams on MS Fabric technologies and processes

Supervision

• Works independently ensuring alignment to our BI Strategy 

• Capable of directing a team 

• Oversee project activities (design, develop, test deploy)

• Support activities (troubleshoot, enhance, capacity plan, upgrade, migration).

• Ability to multi-task and manage multiple projects/initiatives simultaneously

• Ability to successfully communicate and collaborate with colleagues and functional SME’s. 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

You Are Best Suited for The Role If You Have the Following Qualifications :

• Bachelor’s Degree in Information Systems or Software Engineering 

• 8+ years of hands on project and support experience in Microsoft Analytics with Azure developments; 

• Microsoft Azure certifications - nice to have; 

• Bilingual - English and French (nice to have); 

• Proficient in Data ingestion and integration, Data transformation, Data storage and management, Data Warehousing, Data Modeling and Analysis

• Solid understanding of system administration for Microsoft Analytics platforms

• Experience in data lake/data warehousing concept and methodologies

• Power BI administration – Workspace management, Security management

• Tabular model – Power BI Dataset development

• Experience with enterprise estimating tools and delivery methodologies; 

• Strong written and verbal technical design skills;  

• Ability to operate in complex, fast pace project environment with interdependencies spanning multiple work-streams, teams, business divisions, geographies, time zones, & language.

• Up-to-date knowledge of industry trends and best practices in data analytics

Technical Requirements 

• Proficient Data Engineer with experience in Azure Data factory, Azure Synapse Analytics, Azure Data Lake Storage, Azure Data bricks

• Azure development with ADF pipelines

• Azure development with notebooks (Python/Spark)

• Data modelling, Dimensional modelling - Kimball methodology (star schema)

• Strong SQL kills

• Basic Power BI skills (including DAX)

• Understanding of MS Fabric tools

We support and care for our employees and their families by providing :

• Competitive salaries

• A hybrid work environment with the possibility to work from home 2 days a week

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

Salary Range: $97,155 - $127, 520

To-do list

Training-Skills and experience required

• DEP in mechanics or equivalent, an asset;
• 5 to 10 years of experience in industrial maintenance;
• Proficient in computer tools, in-depth knowledge of the Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and maintenance planning software;
• Knowledge of Intéral software, an asset;
• Bilingual French / English, spoken and written;
• Be an excellent communicator;
• Good ability to work under pressure;
• Have a sense of organization, priorities and a taste for teamwork;
• Ability to manage multiple files at the same time;
• Good mechanical sense;
• Have good self-confidence; and enjoy challenges.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods, however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet security requirements for the position.

Maple Leaf Foods is committed to employment equity and maintaining a diverse workforce. Applicants with disabilities who require reasonable accommodation for any part of the application or hiring process may contact our Talent Acquisition team at [email protected] . Reasonable accommodations will be determined on a case-by-case basis and we will respond to your request as soon as possible.

Disclaimer: Please note that salaries posted on sites other than the Maple Leaf Foods Careers page are not reflective of Maple Leaf Foods and are an estimated salary range provided by the job site in question. Maple Leaf Foods offers competitive salaries and an attractive total compensation package which will be discussed during an interview with our Talent Acquisition team.

Basic function:

• Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.  

Tasks/ Responsibilities:

• Sort and merge documents, reports, etc.
• Edit and proofread
• Work under pressure
• Flexible
• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
• Receive, index and revise manuals or data
• Prepare correspondence
• Receive and direct all incoming calls
• Provide assistance for outgoing calls, e.g. directory assistance, calling card
• Refer external customers to appropriate areas, e.g. departments, employees
• Assist other employees in the department
• Liaise with internal/external customers
• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
• Work with minimal or no supervision
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications
• Prepare third party billings
• Handle cash/cheques and related documentation
• Verify and process invoices, claims and/or expenses
• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
• Build, update and maintain schedules and staff rosters
• Organize and prioritize workload to meet deadlines
• Comply with Government Regulations, Company Policies, Collective Agreement and procedures
• Administer Collective Agreements
• Control distribution and maintain Company and technical publications
• Maintain a high level of accuracy
• Operate specific department/Company software programs
• Develop and maintain schedules
• Maintain confidentiality at all times
• Maintain and develop accurate maintenance and/or technical records
• Audit records
• Monitor equalization of overtime
• May be required to perform other related duties which do not affect the nature of the job

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level. 

Your benefits

• As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
  Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

Education:

• High School graduation

Skills / Knowledge:

• Good interpersonal skills
• Good communication skills, both written and verbal
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Knowledge of aircraft terminology
• Aptitude for math
• Aptitude for accuracy and detail

Experience:

• Minimum 2 years experience

Specific requirements:

• Some positions may require lifting and climbing
• Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require shift work and/or work staggered starting and stopping times 
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience. 

What is the opportunity?

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

1501 AV MCGILL COLLEGE:MONTRÉAL

MONTRÉAL

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-10-18

2024-10-25

BDC has embarked on its digital transformation and in the process of modernizing its products and services, including the migration of our on-premises CRM to the cloud. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join one of the squads within the Customer Management family as a software engineering specialist. They participate in all activities of the SSDLC (Secure Software Development Lifecycle) process in agile delivery mode (ie.design, document, develop and deliver user-friendly and scalable technical solutions)

• Establish specifications that translate user needs into solutions while observing agreed budgets, timeframes, and technical parameters.

• Design and develop system components, including programming, documentation and testing of solutions.

• Ensure system quality, security, and stability by following development and documentation standards and practices.

• Create and evolve CI/CD pipelines as code in AzureDevOps.

• Participate in the elaboration of the Testing strategy for multiple initiatives and ensure that implementation of automated test bring enough confidence to quality of deliverables.

• Provide second-level technical support to the Help Desk or Operations to resolve production problems.

• Adapt to changing technology, learning, and applying new methods for achieving the goals of the organization.

• Adhere to established policies, standards, and procedures for ensuring the security and integrity of systems and data.

Professional & Educational Experience

• Seven to 10 years of experience in software engineering

• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Advanced hands-on experience in Microsoft Dynamics CRM 365 configurations and development

• Advanced programming experience in Microsoft .NET Core, .NET Framework, C#, SQL, HTML, XML, JavaScript, JQuery, ODATA, JSON, PowerShell and Web services (REST, SOAP, Graph QL).

• Advanced experience with CICD pipeline as code in Azure DevOps.

• Advanced experience with software engineering practices such as TDD, Pair Programming, Simple Design, Fake First.

• Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

• Experience developing robust automated tests

• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

• Excellent analytical, problem-solving and documentation skills

• Bilingualism and excellent verbal and written communication skills

• Strong Leadership, mentoring and communication skills.

• Integrity, honesty and transparency

• Professionalism, thoroughness, attention to detail and strong work ethic

Complementary skills

• Knowledge and experience in Financial Services is an asset

• Understanding of containerization and Cloud Services such as Docker, Kubernetes, Tanzu

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

• Experience working with Relational databases like SQL server and MySQL

• Proficient in developing with the various resources of the Azure cloud environment, as well as cloud design models