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Responsibilities for this position include release and incident response management, daily operational support tickets, and supporting cloud features that enable the development team to leverage the cloud platform to create a great and secure experience for Air Canada’s employees worldwide.

Responsibilities: 

• Perform detailed testing and validation of HR digital solutions, including HRIS, employee portals, and other HR-related applications.
• Execute test cases, analyze results, and document defects, ensuring they are tracked and resolved in a timely manner.
• Collaborate with HR, HR Digital team, and other stakeholders to understand business requirements and translate them into test scenarios and plans.
• Develop, update, and maintain test scripts based on business requirements and system specifications.
• Ensure that test scripts cover functional, non-functional, integration, and user acceptance criteria.
• Identify, document, and prioritize defects, working closely with developers and vendors to resolve issues.
• Track defect resolution progress and conduct retesting as needed to confirm fixes.
• Support continuous improvement initiatives by analyzing testing processes and identifying areas for enhancement.
• Provide feedback and recommendations to improve the quality and efficiency of HR digital solutions.
• Prepare and maintain detailed documentation of testing activities, results, and issues.
• Generate reports and dashboards that provide insights into QA progress, defect trends, and overall system quality.
• Assist in user acceptance testing (UAT) by providing guidance and support to HR teams during testing phases.
• Work closely with the HR Digital QA Manager, developers, and other stakeholders to align QA activities with project timelines and deliverables.
• Participate in cross-functional meetings to provide QA insights and contribute to the planning and execution of HR digital projects.
• Ensure that all testing activities comply with organizational standards, QA guidelines, and industry best practices.
• Stay updated on HR technology trends and QA methodologies to continuously enhance personal expertise and effectiveness in the role.

Qualifications

• 2-4 years of experience in quality assurance, testing, or a related field, preferably within HR or digital systems.
  
• Proficiency in QA tools and methodologies, including test case management and defect tracking systems.
  
• Basic understanding of software development lifecycle (SDLC) and testing phases.
  
• Experience with automated testing tools is a plus.
  
• Strong analytical and problem-solving abilities, with an eye for detail.
  
• Ability to interpret complex requirements and translate them into effective test scenarios.
  
• Excellent verbal and written communication skills, with the ability to document and explain technical issues clearly.
  
• Ability to work effectively in a team environment and collaborate with various stakeholders.
  
• Ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines.
  
• A proactive approach to problem-solving and continuous improvement.
  
• Willingness to learn and adapt in a dynamic, fast-paced environment.

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

• Insurance plans                                           
  • Dental, medical, life insurance, disability, and more 
• Competitive base salary 
• Retirement savings plan 
• Employee Assistance Program  
• Tele Health Program 

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

• Insurance plans (Dental, medical, life insurance, disability, and more) 
• Competitive base salary 
• Retirement savings plan 
• Employee Assistance Program  
• Tele Health Program 

Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness.

Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finance and works with the team which supports the finances of the Air Canada Maintenance branch.

Air Canada Maintenance represents one of the key financial drivers for the airline as a whole.

Responsibilities:

• Deliver value added service to ACM Inventory Planning business unit by identifying, and evaluating profitability enhancing opportunities and strategies, internal process changes and new cost savings opportunities.
• Develop and manage effective working relationships with branch leader and strategic partners to ensure buy-in of solutions and changes in processes and strategy.
• Master TRAX financial transactions: provide guidance on proper accounting impact of branch transactions and work with Finance-Audits team to report, identify and assess transactional inaccuracies. 
• Master Balance Sheet transactions, understanding, flow of costs. Partner with YWG, Supply Accounts, Audits and BFO team to educate team on accounting principles to best support the business and sound financial decisions.
• Support Capital Budgeting initiatives for all Air Canada Maintenance business units. Provide timely and accurate reporting and support all related financial activities.
• Partner with YWG Finance to ensure all aspects of inventory are in line with both accounting and corporate direction
• Lead the development and implementation of Financial Performance Indicators for better understanding of the cause-and-effect relationship of costs and to assure the efficiency and the performance of the business unit.
• Lead, collaboratively, with the ACM branch, process improvement initiatives that provide better financial controls, understanding, and strategic decision-making around Inventory and other financial processes 
• Ensure a consistently high-level of quality in service provided relative to both timelines and accuracy
• Work with the Power BI team to update and improve inventory dashboards
• Work with Manager Financial Application & Services on the design, testing and documenting of the Air Canada Unifier project 
• Other Ad-hoc financial analysis and project management support

Qualifications

• 3-5 years of relevant experience 
  
• Undergraduate degree in Business, Accounting or Finance is required
  
• Accounting and/or business designation CPA is an asset
  
• Strong quantitative and qualitative analytical skills to analyze and report back on complex data 
  
• Excellent interpersonal skills, communication skills and demonstrated ability to work with others 
  
• Self-started, energetic with strong sense of initiative and creativity 
  
• Ability to learn financial systems quickly 
  
• Demonstrated organization skills and ability to work under pressure and reach to changing timelines
  
• Ability to build and maintain advanced financial models in Microsoft Excel and intermediate to advanced PowerPoint & Power BI skills.  
  
• Experience working with Alteryx is an asset
  
• Experience in aviation supply chain is an asset
  
• Experience with TRAX system is an asset

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, building relationships networks.  

TheTalent Acquisition Partner will be responsible for delivering recruiting support for Air Canada's talent needs, supporting the client groups, through a pro-active and engaging initiatives. In this, role the incumbent will be participating in recruitment initiatives across all Air Canada divisions.

Posting End Date: Sep 2, 2024

Responsabilities:

• Assist in the full cycle recruitment process for the designated client group via a tailored approach, candidate interviews, shortlist and coordinating hiring manager interviews 
• Develop and manage strong business relationships with clients to ensure best in class recruitment and guarantee client satisfaction 
• Coordinate with hiring managers to define necessary requirements for open roles  
• Track applicant activity and other recruitment and selection measures through our Taleo applicant tracking system 
• Send recruiting emails topassive candidatesand follow up when necessary 
• Join social media groups and professional networks and interact with potential candidates 
• Advertise open positions to external networks 
• Collaborate with business leaders in the development of results-driven attraction strategies for current and future recruitment needs 
• Build and grow a network of promising candidates and maintain relationships for both existing and future mandates 
• Contribute to Air Canada's commitment to acquire and develop a diverse workforce

Qualifications

• University degree in Human resources or related field  
• Experience in technical, professional and/or management level recruiting (preferably at the national or multi location level)  
• Solid understanding of Canadian employment legislation governing employee recruitment, selection, and hiring 
• Proficiency withMS Office andweb-based applicant HR systems (Taleo, PeopleSoft) is a must 
• Previous agency recruiting experience (an asset) 
• Knowledge of employer branding strategies and recruitment marketing and social media  
• Think outside the box, proactive and engaging attitude 
• Strong initiative and managerial courage with a high level of diplomacy and tact  
• Flexibility with work hours and ability to travel is essential

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is looking for dynamic, motivated, and proactive instructors and facilitators to join its Cabin Crew Training Team. The Cabin Crew Training Specialist possesses organizational, communication, and analytical skills to assist our 8000-strong cabin crew in maintaining and exceeding our 4-star Skytrax service ranking as well as our outstanding safety reputation. To achieve this, the Cabin Crew Training Specialist will train, coach, and assess cabin crew and develop them into full service and safety professionals. 

Responsibilities

• Conduct and facilitate classroom and simulator training related to Customer Service, Commercial, Safety, Regulatory and Service as required.
• Complete all pre and post training administration. 
• Provide coaching inside and outside the classroom (on-board; crew support centers; at gate, etc.) when required.
• Assess, evaluate, and rate trainee performance. Provide timely feedback and/or coaching dependent on the training and performance objectives set. 
• Work and co-lead special projects mandated by the branch or other operational teams (introduction of new aircraft; IFE systems; eLearning; training design). 
• Work closely with Training Design and In-Flight Service bases to provide support and assistance whenever needed. 
• Gather and solicit operational and training performance information in the areas of administration of procedures, design and development of programs, and participant performance. 
• Assist in the design and development of major training programs, when required. 
• Review, evaluate, and modify proposed and existing programs. Provide ongoing feedback to existing programs. 
• Supports and/or participates in internal and external audits (Safety & Quality Assurance) when required. 
• Participate in all the Train the Trainers sessions on Safety, Service, and Instructional related items as they pertain to training. 
• Participate and coordinate recruitment activities for Customer Service Training Team when required.
• Work with colleagues and manager to achieve and surpass branch and operational objectives.

Qualifications

• Possess sound knowledge in training development and adult learning principles.  
• Excellent written and verbal skills.
• Successfully complete flight attendant initial training and maintain flight attendant qualifications throughout instructor career. 
• Ability to challenge the status quo and possess a continuous improvement philosophy in all areas of training. 
• Ability to receive constructive feedback from frontline, peers, and managers as well as provide it.   
• Excellent facilitation and instructing skills.  
• High regard for health and safety. 
• Strong interpersonal effectiveness skills with solid leadership qualities and conflict resolution acumen. 
• Ability to work in teams and high confidence self-correcting oneself and others. 
• Possess “forward thinking” ability. 
• Demonstrate a strong commitment to customer service. 
• Must be able to work independently with minimal supervision and able to seek out help when needed. 
• Highly flexible and adaptable and still able to meet deadlines, work under pressure, and prioritize multiple projects. 
• Willing to travel and work flexible and extended hours. 
• Previous experience in in-flight, training, and customer services, a definite asset. 
• Bachelor of Education or other related discipline or equivalent professional experience, a definite asset

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

• Location: 2000 Chemin Saint François, Dorval, QC H9P 1K2, Canada

Description

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered

Air Canada is looking for a highly motivated individual to perform the receiving, shipping, warehousing, and issuing functions, including the operation of motorized equipment and local delivery motor vehicles.

In addition, these employees shall be engaged in the inspection of aircraft materials and non-aircraft materials, parts, and components, to ensure they are duly certificated in accordance with Transport Canada and Company regulations and are in acceptable condition and meet Company standards.

Your benefits 

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 

• Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. 
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. 
• Training and development tools to help unlock your full potential. 

Qualifications

• You must have successfully completed High School or equivalent.
• Previous warehouse, supply chain, logistics and supply and or airline experience is an asset.
• Able to use a computer and navigate through various software
• Hold a valid driver's license.
• Be available to work days, evenings, nights and weekends.
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position