All jobs within 400 km around Nelson

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• • The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
  • The candidates should be able to distribute clean towels and toiletries, clean, disinfect, and polish kitchen and bathroom fixtures and appliances, and disinfect operating rooms and other areas
  • The candidates should be able to clean and disinfect elevators, attend to guests’ requests for extra supplies or other items, and provide basic information on facilities

• The candidates should be able to pick up debris and empty trash containers, wash windows, walls, and ceilings, and clean changing rooms and showers
• The candidates should be able to address customers’ complaints or concerns, perform light housekeeping and cleaning duties, and mend clothing and linens
• The candidates should be able to launder clothing and household linens

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected] 

What is the opportunity?

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?

Must-have 

• Minimum 5 years’ experience in crime investigation/audit

• Proven interview skills; proven report writing skills

• Major investigation experience

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

Nice-to-have 

• In depth knowledge of criminal law

• Knowledge of Canadian Securities Legislation / Regulations

• Knowledge of banking processes

• Experience working on the following:  internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities       

Job Skills

Analytical Thinking, Banking, Financial Services, Behavior Interviewing, Core Banking Systems, Corporate Investigations, Criminal Investigations, Cyber Investigations, Detail-Oriented, Face to Face Interviewing, Financial Crime Investigations, Financial Investigations, Investigative Interviewing, Microsoft Digital Literacy, Report Writing, Risk Assessments, Workplace Investigations

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates needs experience of 1 to less than 7 months

Work site environment

Work setting

Responsibilities

Tasks

• Load, unload and transport construction materials
• Mix, pour and spread materials
• Assist heavy equipment operators
• Assist in aligning pipes during pipeline construction
• Level earth to fine grade specifications
• Clean and pile salvaged materials
• Remove rubble and other debris at construction sites
• Clean and lubricate cranes

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

• Cover letter