All jobs within 50 km around Orangeville

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’
Type of industry experience: Trucking
Credentials: Class 1/1F/A License (semi trailer trucks)

Responsibilities:

• The candidates should be able to supervise workers and projects, train or arrange for training, dispatch bus drivers and monitor routes
• The candidates should be able to monitor and operate signal and track switch control panel, co-ordinate and schedule activities, ensure health and safety regulations are followed
• The candidates should be able to recommend personnel actions, co-ordinate repairs and rentals
• The candidates should be able to requisition or order materials, equipment and supplies
• The candidates should be able to resolve work problems and recommend measures to improve work methods

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

CLOSING DATE:  August 26, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Admin Services & Elections, provides administrative support related to the review, monitoring and issuance of municipal stationary business licences under the Licensing By-Law.

• Responds to inquiries regarding stationary business licensing; ensuring complaints are referred to the appropriate section and/or outside agency.
• Generates and distributes application packages as part of the annual licence renewal process.
• Receives and processes licence applications and fees.
• Prepares licences and related documentation for issuance.
• Prepares and maintains licensing records for each licensee; including data entry and filing.
• Liaises with various agencies as well as internal and external enforcement authorities to ensure licensee compliance is maintained.
• Processes financial transactions on a daily basis; including payments, refunds and bank deposits. Generates statistics as required.
• Provides customer service related to operations within the City Clerk’s Office, including preparation of death registrations and marriage licences.
• Provides front counter relief for the City Clerk’s Office as required.
• Provides assistance during municipal election and by-elections.
• Performs additional similar and related duties as assigned.

SELECTION CRITERIA:

• High School (Grade) 12 graduation plus an additional program of up to one (1) year in Business Administration, Office Administration or equivalent.
• Over two (2) years, up to and including four (4) years.
• Strong working knowledge of Microsoft Office and related software.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
• Able to work independently and as part of a team.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Applicants who do not meet the educational requirements but have direct related experience may be considered.

CLOSING DATE:  August 26, 2024

AREA OF RESPONSIBILITY:

Reporting to the Director, Human Resources, this role will focus on strategic Human Resources (HR) process automation projects, continuous improvements, analytics and reporting. The incumbent collaborates with subject matter experts in human resources as well as cross-departmental teams including but not limited to finance, information technology, business improvement & innovation to understand existing processes, map out inputs and dependencies, identify opportunities for efficiencies and work toward process improvements implementation. The incumbent leverages people analytics skills to provide insights to the Director, Human Resources and key stakeholders to support key business decisions using a range of HR metrics.

1. Lead HR process improvements and automation projects.

• Lead HR process automation project’s full life cycle from inception to implementation by coordinating with the HR subject matter expert and IT teams. Participates in HR-IT project prioritization exercises, drafts business requirements and works in collaboration with IT teams on deployment and ensuring project timelines are adhered to and project is brought to logical completion.
• Partner with HR subject matter experts and teams to understand the needs and challenges around critical business processes. Identify process gaps and improvement opportunities for the centralization of related processes, reduced manual effort, or increased data integrity.
• Leverage the range of subject matter expertise across Human Resources and uses technical acumen to recommend strategic solutions that drive business solutions and provide optimized business processes. Investigate and evaluate alternate solutions, determine business impacts and provide expert advice and recommendations to influence decision making for positive outcomes.
• Lead in the definition of HR process automation projects, ensuring that the required documentation is provided consistent with solutions delivery requirements as well as end user experience.
• Perform complex solution modeling, and partner with IT on solution specifications, designing, development of solution and user testing.
• Lead and coordinate various tasks of the project workplan with a range of internal HR teams as well as IT teams.
• Tracks and measures the effectiveness of improvement efforts.
• Ensure project communication to HR Director and key stakeholders such as project advisory teams, and project sponsors through the project lifecycle.

1. Lead data analytics dashboard projects within HR

• Leverage data analytics expertise to identify trends from HRMS data, summarize trends and identify issues along with solutions and recommendations for improvement. Create automated and dynamic dashboards for regular reporting and develop ad hoc reporting capabilities.
• Develop, test and implement HR reporting and analytics capabilities, leveraging advanced visualization tools specific to HR business needs, with support from key stakeholders.
• Develop tools and training to draw business-relevant insights form people data
• Deliver analyses and insights to clients including HR Director and Department or Division heads.
• Gather business requirements, prioritize initiatives, and develop recommendations.
• Use process mapping to recommend more efficient and effective workflows
• Manage and maintain data confidentiality
• Promote self-service reporting functionality with end users
• Maintain data accuracy through the development of audit reports, troubleshoot irregularities, and partner with relevant teams to research, correct discrepancies and ensure data HR integrity.

1. Outline effective data maintenance procedures to enable regular and ad hoc reporting capabilities.

• Review core data maintenance processes to ensure the consistency and integrity of HRMS data.
• Develop reporting procedures, including gathering business requirements, designing report templates and

report preparation and distribution.

• Create standard quarterly, annual and ad hoc reports along with dashboards and analytics in alignment

   with leadership priorities.

• Support HRLT in developing internal HR KPI’s and metrics that are impactful and which identify actionable

   insights.

1. Standardizing data governance principles related to human resources data collection and usage, to support accuracy, consistency and reliability of data inputs.

• Work with data experts across the organization to ensure compliance with data governance principles and data privacy.
• Review and revise data integrity standards using system audits and business process reviews.
• Recommend improvements and standardization for employee data input points and corresponding usage of data.
• This role will also be responsible for standardizing data governance principles related to human resources data collection and usage, to support accuracy, consistency and reliability of data inputs.

1. Documentation and Training

• Develop training documentation pertaining to business processes and procedures.
• Deliver user training sessions via various mediums.
• In collaboration with HR subject matter experts, develop workflows, procedures, update SOPs, reference guides, FAQs, job aids, and other documentation as needed.

1. Communication and Change Management

• Communicate insights to internal stakeholders and enable sharing of information with operating departments and non-technical audiences.
• Create and implement change management strategies and communication plans that maximize user adoption of new processes and workflows.
• Create conditions for a smooth transition to changes with least resistance from users and maximum enthusiasm to adapt to the change.

1. Relationship Building

• Builds and maintain strong working relationships with HR subject matter experts and their teams to gain insight into their processes and pain points and help plan for future improvement initiatives.
• Collaborates with departmental stakeholders such as IT, Finance and Business Improvement on initiatives that contribute towards HR business process efficiencies.

SELECTION CRITERIA:

EDUCATION:

• Degree in quantitative field (Statistics, Mathematics, Business Administration) or
• equivalent relevant work experience required
• CHRL completed or in progress

REQUIRED EXPERIENCE:

• 3+ years of progressively responsible experience in HR systems, Business Intelligence or Data related fields.
• 5 years of demonstrated track record in the field of continuous improvement and quality assurance and business process improvement.

OTHER SKILLS AND ASSETS:

• Knowledge of HR processes and reporting needs in areas such as Compensation & Benefits, Talent Acquisitions, Employee Relations, Labour Relations, Learning & Development, and Performance Management.
• Understanding of HR and business processes and a demonstrated ability to provide relevant metrics in line with those objectives.
• Experience supporting and maintaining HR systems (PeopleSoft preferred).
• Data literacy – data sources; format; statistical concepts; visualization
• Reports development and advanced analytics capabilities – survey design; survey and analytical tools (SPSS, Tableau, PowerBI).
• Advanced Excel skills and other relevant computer applications and relational databases.
• Experience using Lean, Six Sigma and/or other methodologies
• Written and oral communication
• Project management methodologies.
• Data visualization software
• Attention to detail and prioritization
• Problem solving

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Responsibilities:

• The candidates should be able to identify and assess potential institutional, business and individual client markets, ensure appropriate forms, medical examinations and other policy requirements are completed
• The candidates should be able to establish client insurance coverage, calculate premiums and establish method of payment
• The candidates should be able to monitor insurance claims and respond to clients’ enquiries
• The candidates should be able to provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features
• The candidates should be able to sell automobile, fire, health, life, property, marine, aircraft and other types of insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

CLOSING DATE:  August 22, 2024

AREA OF RESPONSIBILITY:

Reporting to the Foreperson, Vehicle Maintenance, rebuilds/repairs all Transit vehicles and equipment to ensure safe operation.

• Repairs all Transit owned vehicles including, diesel and gasoline engines, brakes, transmissions, tires, etc. Performs minor body and glass repairs as needed.
• Operates computerized diagnostic equipment including printer and conducts road tests to determine vehicle repairs required. Transports vehicles to/from outside repair facilities, streets and roads, etc.
• Performs daily running repairs and scheduled maintenance inspections.
• Performs service calls, repairing vehicles on-site as needed to transport to garage.
• Operates cutting and welding equipment as needed.
• Familiar with air systems, hydraulic systems (transmissions, fluid fans).
• Diagnoses and repairs hydraulic equipment on transit vehicles; checks, repairs, and replaces pumps, valves, oil and related parts.
• Cleans vehicle body and engines to facilitate repairs. Installs decals, mats, safety and first aid equipment, etc.
• Prepares list of required repair parts for the foreman.
• Modifies or fabricates equipment according to user Department specifications.
• Completes paperwork, e.g. individual time sheets, record of work performed, inspection certificates, etc.
• Maintains up-to-date knowledge of equipment & procedures. Attends training sessions, reviews manuals, etc.
• Performs preventative maintenance/seasonal overhauls on all vehicles.
• Performs semi annual and annual inspections as per the Ministry of Transportation Motor Vehicle Inspection Station Guidelines.
• Performs other similar and related duties to this position, as assigned.

SELECTION CRITERIA:

EDUCATION:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education.

REQUIRED EXPERIENCE LICENCES & CERTIFICATIONS:

• 5 years experience repairing heavy trucks and/or buses.
• Experience with Transit buses and highway coaches would be an asset.
• Experience working with Detroit Diesel and Allison Transmission power packages, DDEC, ATEC, Cummins and Voith electronic controls and Cummins and Voith power packages.
• A valid Ontario Truck & Coach Certificate 310T in good standing
• A current class CZ license in good standing, or the ability to upgrade an existing class G driver’s license to a class CZ license.
• A current forklift operator’s certificate, or the ability to obtain a forklift operator’s certificate.

OTHER SKILLS AND ASSETS:

• Must own a full complement of hand tools.
• Able to work shifts and variable hours.
• Able to handle physical demands of the job.
• Able to work outside and in all weather conditions.
• Exceptional communication and interpersonal skills with an emphasis on customer service.
• Strong time management and organizational skills.
• Able to work independently and as part of a team in a fast-paced environment.
• Able to wear required personal protective equipment and use appropriate safety equipment to complete job tasks in a safe manner.

                 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

CLOSING DATE:  Aug 13, 2024

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Administrative Services, the Coordinator, Administration is responsible to coordinate the administrative functions for East/West district facility teams which support the programs and services offered at multiple facilities.  The Coordinator, Administration will directly supervise the Recreation Admin Clerk, and have dotted line reporting relationships with the Facility Clerks to ensure administrative functions are achieved within prescribed timelines and quality service standards. Act as a key source of contact to meet operational needs and corporate service standards.

KEY RESPONSIBILITIES

1. OPERATION SUPPORT

• Provide day-to-day coordination, guidance and support for defined programs, processes, policies, practices and project initiatives to meet operational needs and corporate service standards.
• Ensure appropriate financial and statistical records are maintained including the review of daily revenue packages, oversite of transactional documentation, management of accounts receivable, monitoring of facility usage, and inventory control management.
• Maintain tight controls on cash handling standards and any associated procedures to ensure that they are implemented and maintained consistently.
• Provide procedural guidance to ensure operational compliance with audit recommendations, administrative procedures, policies, and practices.
• Oversee facility payroll & HR administration to ensure accuracy, accountable management oversite, and timely reporting.
• Audit administrative processes (e.g. cash handling, payroll, liability insurance, etc.) to ensure adherence and compliance to corporate and departmental standards.
• Advise and follow-up with supervisory teams concerning reporting requirements, processes and deadline adherence.
• Oversee concession operations at the facilities. Conduct analysis and reporting on inventory management, variances, quality control, and margin variables to optimize sales and minimize spoilage.
• Monitor, track and report on administrative and financial compliance (e.g. cancelled transactions, cash overage/shortage, transaction adjustments, liability insurance, refunds, etc.) highlighting trends and inconsistencies.
• Provide support to Compliance Coordinator to implement recommendations appropriate at facilities.
• Attend meetings as required and record and distribute meeting minutes if required.
• Perform other related duties as assigned.

1. CUSTOMER SERVICE

• Support facility customer service teams with internal and external customer service by processing and responding to a variety of inquiries and service requests; while adhering to corporate practices and standards.
• Ensure high customer service standards are maintained for all programs and services. Review and evaluate admission processes and standards to ensure an optimal customer experience.
• Act as a key source of contact and provide guidance, advice and support to ensure coordination meets operational needs and corporate service standards. Escalate complex issues to appropriate level for resolution.
• Build and maintain a relationship with cross-functional departments, team and management to support coordination and ensure a thorough understanding of operational needs.

1. COMMUNICATION AND REPORTING

• Review and report inventory (District manager/Recreation supervisor inventory discrepancies, PLU sales, cash/float variances, revenue YTD/Budget).
• Report on garbage tag/bin inventories.
• Prepare management reports, presentations and general ad hoc information as required accurately by established timelines.
• Create and maintain documentation and ensure necessary sign-offs and approvals meet policies and confidentiality.

1. CORPORATE CONTRIBUTION

• Monitor compliance of corporate and departmental policies and standards for: cash handling, payroll, software, transactional and administrative reporting, budgetary records, and staff management.
• Conduct business/financial research using internal and external resources that provides analytical analysis and references industry benchmarking to gain insight of market trends, current programs, processes and practices to support management and recommend ways to improve business processes, service solutions and best practices as required.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).

1. BUDGET SUPPORT

• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

1. TEAMWORK AND COOPERATION

• Participate in project coordination and team meetings as required to meet operational needs.
• Work well within diverse groups in support of operational goals and objectives.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.
• Provide support/backup as necessary.

1. STAFF SUPERVISION

• Assess and monitor performance and discipline as required to meet operational needs.
• Supervise and train staff, prioritize and organize daily work direction to meet operational needs.
• Coach, mentor and provide guidance as required to meet operational needs.
• Participate in recruitment and hiring process as required to meet operational needs.
• Support facility administrative teams (front office and concessions) in recruitment, training, scheduling, supervision, and coaching of full-time and part-time employees alike.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree or diploma in Administration, Business or equivalent in related field

REQUIRED EXPERIENCE:

• Minimum 3 years’ administrative experience in a customer service focused environment preferably in both public or unionized environment is an asset;
• Previous supervisory or leadership experience is considered an asset. Exposure to working in a unionized environment is preferred;
• Previous cash handling, inventory control and financial reporting experience is considered an asset;
• Knowledge of municipal policies, procedures and experience is considered an asset.

OTHER SKILLS AND ASSETS:

• Thorough Knowledge of Municipal, Regional, Provincial and Federal Governments and applicable Legislations is an asset
• Ability to identify business needs, initiate and coordinate project resource requests
• Solid Customer Service and People Management skills; Interface with internal and external customers to meet corporate service standards
• Well-developed time management skills; Solid Organizational skills; Detail oriented, well organized able to coordinate activities and tasks meeting conflicting priorities and timelines
• Strong leadership skills
• Strong math skills and attention to detail is required
• Able to work independently and as part of a team
• Computer proficiency in Microsoft office/software
• Proficiency in software applications including PeopleSoft and CLASS (or equivalent) considered an asset.
• Valid Ontario non-probationary Class G Driver’s License and have access to own vehicle.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to receive and forward telephone or electronic inquiries, work on reports from manual or electronic files, inventories, and databases, and process incoming and outgoing mail manually or electronically
• The candidates should be able to send and receive messages, prepare invoices and bank deposits, and photocopy and collate documents for distribution, mailing, and filing
• The candidates should be able to file material in storage areas, label files according to retention and disposal schedules, and label, file, retrieve, locate, and remove documents as requested

Benefits:

• The candidates will get free parking available and various other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

CLOSING DATE:  August 04, 2024

AREA OF RESPONSIBILITY:

Reporting to the Recreation Supervisor/Supervisor on Duty, provide professional front-line customer service support, responding to facility inquiries, program information and services that result in a positive experience.

• Provide a high-level of front-line customer service including greeting, and engaging customers and providing program information and program availability with a strong focus on customers’ needs and wants and remembering to “upsell” where possible
• Answer telephone calls and respond to customer concerns/ inquiries in a professional manner
• Process and accept payments for program registrations, facility bookings, memberships and point of sale transactions
• Handle feedback in a professional manner while providing exceptional customer service
• Provide support to the Facility Clerk (facility dependent)
• Balance and verify daily revenue and complete administrative paperwork and reports
• Complete administrative duties in a timely manner (eg. opening and closing procedures, count sheets, payroll)
• Maintain a safe and tidy work space
• Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
• Responsible to complete administrative duties in a timely manner; includes reports and documentation
• Maintain an understanding of department programs and services
• Assist with concessions operations when required (facility dependant)
• Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
• Attend meetings/training as required
• Performs other duties as assigned

SELECTION CRITERIA:

• Minimum 16 years of age
• Intermediate computer skills (Word/Excel/Outlook)
• Current Standard First Aid / CPR C from an accredited organization, or the ability to obtain within 1 month of date of hire
• Exceptional customer service and communication skills

Additional Criteria for Peel Village Golf Course

• Minimum 18 years of age
• Smart Serve certification, or the ability to obtain within 1 month of date of hire
• Valid “G2” Ontario driver’s licence and the ability to obtain a City of Brampton Off Road Vehicle Operator’s Permit considered an asset.

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process will be completed with video conference technology.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are all about investing in our team members, offering fantastic benefits and perks, such as:

Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.

Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.

Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits

Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.

Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 

Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.

Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs

Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.

Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:

•    Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•    Sales:  Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment. 
•    Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. •    Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

•    Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•    Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•    Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  •    Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•    Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•    Minimum Age: You meet the provincial minimum age of majority 
•    Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.

After you apply, watch your email.

If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Center Drive, Unit 718K (5337), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 304356

CLOSING DATE:  July 30, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Information Governance, the Information Management team implements and administers the corporate records and information management program. The Information Analyst is responsible to identify areas of concern, complete information audits, recommend solutions, provide training and monitor program compliance.  Show others how to perform tasks or duties.

• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City's Records & Information

Management Program.

• Review records for compliance, recommend changes for improvement and initiate solutions.
• Identify and analyze records management needs, recommends and initiates buy in to strategic solutions.
• Oversee and recommend vital records preservation.
• Provide guidance, training and verify and assign work to team members.
• Administer and oversees record storage and disposition.
• Develop and deliver training programs in support of the corporate Records and Information Management program and its system(s).
• Troubleshoot problems with corporate records management software and assist user groups, document programming and software deficiency issues.
• Classify and catalogue information collections. Oversee the receipt of corporate legal agreements.
• Oversee quality control of digitization strategy and images.
• Interact with counterparts in other municipalities for benchmarking purposes. Participate with professional organizations such as AIIM and ARMA via conferences, webcasts, discussion groups etc. to keep abreast of current trends and issues in the records management industry.
• Participate in sub-committees as required.
• Performs additional similar and related duties as assigned.
• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City’s Records & Information Management Program;
• Provide direct support, guidance, and training on records, IM policies, principles & procedures as well as recordkeeping software;
• Assist with the implementation and on-going administration and maintenance of the Corporate recordkeeping systems;
• Perform business analysis of functional requirements to identify information, procedures, and decision flows;
• Develop and deliver/ publish corporate communications including training and awareness campaigns, website content, bulletins, etc.
• Review records and provide statistical reports on records lifecycle, data completeness, accuracy and compliance with process instructions;
• Maintain an accurate inventory pertaining to the capture, storage, retention, retrieval, and destruction of City records;
• Maintain archival relationship with Peel Art Gallery, Museum and Archives, and oversee preservation and access for corporate archival records that have reached disposition;
• Supervise quality assurance of electronic imaging to ensure compliance with Canadian and International document imaging standards;
• Test new technology solutions;
• Assist in the municipal election as needed by the Clerk’s Office; and
• Other duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of three to four years, or equivalent in Records Management, Library Sciences or Public Administration.
• Over two (2) year, up to and including four (4) years of experience in file classification, retention scheduling, archival/ record centre operations, and electronic records management, preferably in a municipal government or other government organization.
• Knowledge of legislation applicable to records management and the Municipal Freedom of Information and Protection of Privacy Act, records management and imaging standards and processes.
• Working knowledge of Microsoft Office and electronic document management systems, preferably SharePoint.
• Professional development through ARMA International or the Association for Information and Image Management (AIIM) is an asset
• Exceptional written, verbal and interpersonal communication skills, including report writing and presentation skills
• Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.