296 Jobs Found
Documentation Specialist (Human Ressources) Full-time Job
Human Resources MontréalJob Details
We are looking for a Documentation Consultant to join our growing Human Ressources team for a temporary contract of 1 year.
This newly created role will be responsible for creating, organizing, managing and maintaining our knowledge base and Help Articles (HR processes, procedures and policies) in Workday (our HR system) related to HRdirect (our HR Call Center).
You will make sure that our documents, such as our knowledge base and Help Articles (HR processes, procedures and policies) are accurate, up-to-date and compliant with our internal standards. In this role, you will act as the main point of contact between HRDirect (our HR Call Center) and our HR expertise team for everything related to our Knowledge base and Help Articles.
What you’ll do here:
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Create, review, edit and format documents, such as Knowledge base articles and Help Articles in Workday base on our internal standards.
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Establish and maintain document control processes, including version control and document tracking to ensure that documents are current, accessible and up to date.
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Conduct quality reviews and audits of documents in knowledge base and help articles to identify errors, inconsistencies and non-compliance issues and recommend improvements to enhance document quality.
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Collaborate with HR expertise teams on all aspects related to knowledge base and help articles.
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Provide training and support to our team and other HR expertise team on Help Articles standards and procedures.
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Identify opportunities for process improvements, automation and efficiency gains.
What you bring to the table:
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Diploma of collegial studies or an equivalent level of education in communication or related field
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3 to 5 years of experience in a similar position
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Experience as a documentation specialist a strong asset
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Outstanding organizational skills
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Excellent communication skills
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Excellent analytical skills and attention to details
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Demonstrates initiative, good judgment and autonomy
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Capacity to adapt rapidly in an ever-changing environment
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Knowledge of Workday an asset
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Positive attitude and strong sense of ethics
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Bilingualism in French and English required - Need to interact on a regular basis with colleagues across the country
#LI-hybrid
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
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Inspiring leaders and colleagues who will lift you up and help you grow
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Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
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A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
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Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
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A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
Documentation Specialist (Human Ressources)
Intact Financial Corporation
Montréal - 34.03kmHuman Resources Full-time
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Senior Health Business Consultant II Full-time Job
Medical & Healthcare MontréalJob Details
We are looking for talented fundraising managers, pharmaceutical or medical device sales professionals or experienced recruiters interested in pivoting their careers to help improve Canadian healthcare by executing on an ambitious recruitment strategy to find and engage the best clinical talent in Canada as we scale the TELUS Healthcare Delivery service nationally. As a TELUS Healthcare Sr. Health Business Consultant, you will leverage your relationship building, project management and sales skills to identify, build relationships with and, ultimately, engage different types of clinicians to join Telus Health.
Here’s how
- Deliver on recruitment targets and marketing objectives in order to meet or exceed clinical hiring objectives
- Building on your sales, fundraising or recruitment experience, develop innovative reach out opportunities to build and expand your network of physicians and health care professionals in order to build a recruitment pipeline
- You will use the same tactics such as cold-calling and outreach, mailing campaigns, referrals, among others, to build out a continuous qualified pipeline of candidates
- Differentiate the TELUS Health value proposition with healthcare providers and identify, develop and maintain relationships with TELUS Health advocates in order to maximize recruitment performance
- Continuously build trusted relationships in the physician and healthcare community by creating pre-call plans and executing post-call evaluation in order to continuously improve recruitment and relationship building performance
- Effectively engage physicians and other candidates in the opportunity conversation, handle candidate objections, misunderstandings and concerns in order to secure commitment to join TELUS Health.
- Continuously build understanding of candidates needs and expectations, national healthcare landscape, competitors and market dynamics
- Share the above market intelligence information with the leadership and Hiring Managers and key stakeholders, in order to achieve alignment, anticipate environmental change and to optimize recruitment strategy and execution
- Act as TELUS Health brand ambassador by representing the company at networking and industry events, job fairs, conferences, online events, campus recruiting, etc. to tell our story and promote our culture to physicians and other healthcare professionals
Qualifications
You’re the missing piece of the puzzle
- Bachelor's degree in Commerce, Science, Marketing with 5+ years of relevant experience or an equivalent combination of education and experience
- Bilingual in French and English (oral and written)
- You love meeting new people and making connections and introductions
- You are a recognized influencer with the ability to bring forward ideas and captivate your audience to convey an opportunity
- With a successful track record of fundraising, sales or recruitment experience in pharmaceutical, medical device or healthcare industries, you are well versed in creative sourcing strategies and prospecting, with a focus on identifying target markets, networking, assessing and pre-qualifying prospects/candidates
- You possess strong business acumen, strategic and critical thinking capabilities and are able to understand and leverage research findings to develop and enhance recruitment strategies and deliver a high-quality candidate acquisition plan
- You enjoy solving difficult problems with the help of research to come up with solutions and becoming a specialist in your area of work
- Noted for your ability to pivot, you are adaptable, resilient and comfortable dealing with ambiguity and last minute changes
- Well versed in Social Media Platforms specifically Facebook, Instagram and LinkedIn, and other prospecting portals in order to develop and execute marketing initiatives to continuously expand potential candidate pool and employer brand
- You have strong self-, time-management and organizational skills to work independently in a fast-paced, rapidly growing environment
- Flexible hours of work, this position might require evening/ weekend work from time to time, including overnight travel across Canada
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Senior Health Business Consultant II
TELUS International Inc
Montréal - 34.03kmMedical & Healthcare Full-time
80,000 - 133,000
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Logistics Coordinator, Transportation Full-time Job
Canadian Tire Corporation, Limited
Transportation & Logistics MontréalJob Details
What you’ll do
The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.
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Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers
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Monitor Driver productivity and ensure compliance with the Transportation legislation
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Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers
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Work with various software applications to manage Transportation work assignments
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Monitor outbound deliveries to stores to ensure we achieve target metrics
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Monitor vendor pickups to ensure we achieve target metrics
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Monitor drayage moves to / from rail terminals
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Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations
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Provide regular status updates and insights on operational challenges and opportunities
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Support 24 hours X 7 days per week Dispatch Operations
What you bring
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Bilingual in French and English
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Well-developed working knowledge of transportation regulations and geography
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Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset
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Knowledge of JDA Transport an asset
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Excellent problem solving and decision-making skills, with the ability to balance cost and service
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Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment
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Excellent verbal communication skills
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Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program
Available Shifts: Midnight (1 X 8 hr, 2 X 10 hr, 1 X 12 hr), Afternoon (5 X 8 hr)
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-GT1
Logistics Coordinator, Transportation
Canadian Tire Corporation, Limited
Montréal - 34.03kmTransportation & Logistics Full-time
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Maintenance Worker Full-time Job
Maintenance & Repair MontréalJob Details
We are searching for a Maintenance Worker to join our Parkland Station Yard - Ocean Hall team based in Moncton, New Brunswick.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
- Approximate hourly wage: $16.97 - $19.54
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
- Performs general maintenance duties and scheduled preventive maintenance work on physical facilities, equipment and grounds;
- Assembles, moves, delivers, sets up and picks up furniture and equipment;
- Performs general repair work on structures, patches & paints any damaged walls;
- Assists the Plant, Building & Safety Manager in the inspection of buildings, grounds and equipment; carries out preventive maintenance program actions;
- Accesses PM Worx program for Preventive Maintenance schedules and to process work orders;
- Requests necessary materials, supplies, parts and tools required and maintains control of storage and use;
- Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees, residents and all others in the workplace.
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- A High School Diploma or completion of equivalent education;
- 1-2 years’ experience in construction or building maintenance;
- Knowledge of WHMIS and Occupational Health and Safety legislation;
- Advanced Proficiency in English required, French considered an asset;
- Ability to provide a clear criminal record with vulnerable sector screening upon hire;
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
Maintenance Worker
Shannex
Montréal - 34.03kmMaintenance & Repair Full-time
16.97 - 19.54
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Senior Estate Specialist Full-time Job
Real Estate MontréalJob Details
What we offer
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The opportunity to be a part of something big and meaningful with a positive impact.
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Opportunities for growth and access to a great network of professionals.
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Flexible in-person and remote work with a great office space in the heart of Montreal’s Old Port, or our office in the heart of Old Toronto.
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Transparent overall compensation package, offering fully funded benefits and insurance plans, along with both Health and Lifestyle spending accounts.
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Promotion of work life balance with 4 weeks vacation and 6 flex days.
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Virtual and in-person team building activities.
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A friendly work environment that has diversity and inclusion at the heart of our priorities.
As a Senior Estate Specialist - reporting into the Manager, Professional Executor Solutions, you will:
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Manage professional estate, trust and PoA files where ClearEstate is acting as agent for our trust partner, providing fiduciary services for these accounts.
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Support all aspects of estate, trust and PoA administration, including asset discovery and documents required for probate, managing tasks, deadlines and quality control appropriately.
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Work closely with our Customer Success Managers, who manage the relationships and communications with the families/beneficiaries.
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Assign tasks as appropriate to our Junior Estate Professional team in support of your work.
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Liaise with our trust partner as needed to ensure prompt attention to account needs.
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Document and make recommendations for discretionary decisions in accordance with the governing document, applicable legislation and sound reason.
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Act as a point of contact with external professionals (notary, lawyers, tax accountants, etc).
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Communicate with government agencies, financial institutions and other third parties.
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Perform research as needed.
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Collaborate with your team and assist with client requests and other related tasks when needed.
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Maintain a deep understanding of current estate and trust related strategies and processes and occasionally support the creation and maintenance of internal and external content on these topics.
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Advise ClearEstate on any proposed and/or implemented changes to relevant legislation and regulations.
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Field estate and trust questions and provide training and support to ClearEstate staff and occasionally participate in the development of educational material.
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Occasionally participate in and/or deliver presentations externally, representing ClearEstate’s subject matter expertise.
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Provide feedback and test functionality for our Product team to develop our platform.
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Create and use templates for communicating with various stakeholders.
Apply with us if you are…
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Organized.
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Confident in your research abilities.
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A good communicator with interpersonal skills.
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Independent and able to work with minimal supervision.
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Passionate about technology.
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Knowledgeable in the wills & estates area.
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STEP certification in Estates and Trust administration is an asset.
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Customer-centric.
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Collaborative.
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Positive attitude.
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Empathetic.
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Bilingual an asset.
Senior Estate Specialist
ClearEstate
Montréal - 34.03kmReal Estate Full-time
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Talent Acquisition Specialist Full-time Job
Human Resources MontréalJob Details
The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving its objectives through strong technical capabilities. We ensure service delivery through the skills of our people, our methodologies and our systems.
You are agile, technically adept at high-volume, full-stack campus recruiting and equally comfortable engaging with business leaders to understand their requirements, pre-screening resumes, managing requisitions, coordinating campus activities and presenting to students. You are a dynamic presenter, a skilled influencer, passionate about the student body and ready to take on all aspects of campus recruiting. You are excited to help establish a consistent campus process and candidate experience across North America.
The Campus Recruiter implements and executes the recruitment strategy by supporting high volume, full-stack recruitment activities in Eastern Canada. The incumbent will be responsible for a variety of recruitment activities including managing a high volume of candidates and data, organizing interviews, managing the candidate experience, and supporting programs such as student re-hire, internal referrals, and scholarships.
Responsibilities
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Serve as the primary point of contact for candidates, educational institutions and the company.
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Work closely with internal stakeholders to establish a tailored recruitment approach across designated schools to meet skills requirements.
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Establish relationships with designated schools, and with professionals in career centers and study programs.
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Leverage campus recruiting insights, recruiting outcomes and business intelligence to drive process and influence key internal stakeholders on recruiting activities and programs.
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Coordinate logistics and participate in campus activities including career fairs, class presentations, lectures, and interview sessions.
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Act as a “brand ambassador” to expand our internal and external presence to strengthen the Hatch brand through social media and other channels.
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Ensure full campus recruiting for Hatch:
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posting positions in schools and appropriate sources;
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pre-selection and evaluation of candidates;
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preparing application files for review by hiring managers;
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coordination and scheduling of interviews with hiring managers;
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preparing interview materials for hiring managers;
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reference checks through our third party vendor;
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managing the job offer letter process, including drafting and sending the letters;
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entering relevant candidate and interview data into the applicant tracking system (SuccessFactors);
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Optimizing and managing the application process using technology to improve the candidate experience.
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Implement programs and initiatives to promote the participation of co-op students, interns and graduates:
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participate in the management of these programs and initiatives, including the organization of learning and social activities such as lunch and learns and the student forum;
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collect feedback from hiring managers following interviews, forward it to candidates and enter it into the system;
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survey hiring managers on student performance during co-op placements and provide feedback on new graduates' performance after six months of employment;
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survey students one month before the end of their contract period and survey graduates after six months of employment;
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compile the survey results and present them to management with suggestions for improvement.
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Track indicators and produce reports:
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maintain the integrity of applicant tracking system data and prepare reports on recruiting and hiring activities for management.
Requirements
Professional training and experience
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Bilingualism (French and English).
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Six months to two years of high-volume, full-stack campus recruiting experience, preferably with engineering or technical graduates.
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College or university diploma in human resources or a related field, an asset.
SKILLS
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Proven ability to manage high volume campus recruiting in a fast-paced, deadline-driven environment.
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Ability to manage conflicting priorities with strong attention to detail and accuracy as well as follow-up and follow-through.
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Exceptional communication skills and the ability to quickly build relationships and provide exceptional internal and external customer service.
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Attention to detail and accuracy to maintain data integrity.
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Proven power of influence, ease with upstream and downstream follow-ups to ensure the smooth running of the process and a positive experience for candidates.
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Strong commitment to efficiency and quality of results.
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Team spirit.
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Discretion in handling confidential and sensitive information.
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Excellent technology skills, including proficiency in Microsoft Office Suite including Word, Excel and PowerPoint, applicant tracking systems (e.g. SuccessFactors) and video conferencing applications (MS Teams, Zoom, etc.).
Talent Acquisition Specialist
Hatch
Montréal - 34.03kmHuman Resources Full-time
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Administration Associate Full-time Job
Administrative Jobs MontréalJob Details
Application Deadline:
09/20/2024
Address:
1501 McGill College Avenue
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.
- Books meetings with new prospects and prepares introductory package for the prospect/referral.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
- Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
- Resolves client complaints in a timely and effective manner; escalates as required.
- Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
- Administers and processes documentation related to client files and regulatory requirements.
- Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Mentors and coaches new or junior members to the team and branch.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
- Bilingualism French and English.
- Advanced knowledge of investment process and procedures.
- Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
- Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
- Knowledge of compliance practices and regulations.
- Knowledge of Insurance and group products is an asset
- Knowledge of Trust and Estate services is an asset
- Knowledge of Financial/Retirement planning.
- Knowledge of trade processing rules.
- Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.
- Current registration as Investment Representative (IR).
- 10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Montreal is $ 41,600.00 and this role may be eligible to receive a monthly discretionary bonus.
You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
$35 000,00 - $64 900,00
Administration Associate
BMO CANADA
Montréal - 34.03kmAdministrative Jobs Full-time
35,000 - 64,900
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Concierge / Receptionist Full-time Job
Administrative Jobs MontréalJob Details
We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
• Approximate hourly wage: $16.60 – $17.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
About the Opportunity
• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
Concierge / Receptionist
Shannex
Montréal - 34.03kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Fixed-term contract (maternity leave replacement)
JOB DESCRIPTION
Administrative tasks for the health, safety and environment department.
The selected candidate must be able to obtain a reliability status issued by the federal government.
MAIN TASKS AND RESPONSIBILITIES
- Update various databases.
- Archive various files on the network.
- Prepare prints and assemble thematic binders.
- Make shipments via messengers.
- Carry out all other related tasks for the department.
KNOWLEDGE AND SKILLS
- Training in office automation, secretarial or administrative skills or equivalent experience.
- Mastery of Microsoft Office software (Word, Excel, PowerPoint).
- Oral and written communication skills, ability to work in a team, discretion, and professionalism.
- Ability to manage several tasks at once, prioritize, and meet deadlines.
- Bilingual.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Administrative Assistant
BGIS
Montréal - 34.03kmAdministrative Jobs Full-time
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General Repair Technician III Full-time Job
Maintenance & Repair MontréalJob Details
The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance with established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
- Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
- Operates facility mechanical and other systems
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Administration
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis.
- Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
- High school diploma plus trades training and/or certification or licensing.
- Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
- Sound knowledge of processes and practices relating to facility operations and maintenance
- Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
- Possesses a strong environmental, health, and safety mindset.
- Strong client-service orientation along with a high sense of urgency
- Knowledge and understanding of Building Automation Systems (BAS)
- Knowledge and understanding of HVAC Systems
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Mentoring skills required to support lower-level technician’s development
- Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
- Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
- Must be capable of obtaining appropriate security clearance
- Hold a valid driver's license
Licenses and/or Professional Accreditation (one of the following bullet points)
- Building Operator Certification or equivalent through an accredited institution required
- Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)
General Repair Technician III
BGIS
Montréal - 34.03kmMaintenance & Repair Full-time
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Contact Centre Representative - Bilingual Full-time Job
Customer Service MontréalJob Details
The Disputes Contact Centre Representative will respond to incoming inquiries or requests from our credit card clients in a pleasant, courteous, knowledgeable and professional manner. Dispute Contact Centre Representatives may also be assigned to make outbound calls to clients to resolvedisputes, educate the client on the dispute handling process, or to request additional information from the client.
At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.
We have embarked on an Agent@Home remote work program. All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.
Agent@Home Program Requirements
- Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
- Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
The start date for this role is November 4th, 2024. Contact Centre business hours are from Monday to Sunday, 8:00AM – 12:00AM. You must be flexible to work evening shifts including weekends and holidaysas your hours will be based on Contact Centre hours.
If this sounds like you, but you are not sure if you are ready to be on the frontlines of client service, we’ve got you covered. The incredible program you’ll benefit from begins with 5 weeks of training consisting of a mix of in-class learning and on-the-job application
How you'll succeed
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Call Ownership –Respond to incoming calls or make outbound calls. Take complete ownership of calls in a friendly, courteous and professional manner.
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Data Collection –Gather information as required by Visa and MasterCard Operating Regulations to process and support chargeback. Request and send customer correspondence and follow up with customers when necessary.
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Decision Making –Resolve credit card application inquiries by utilizing current Review, Secured, Duplication, Missing and Verification rules. Processing credit limit change requests while using clear and empathetic judgements.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
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You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
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You engage with your heart and mind. You care about people and you understand different perspectives. You listen and learn from the experience of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
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You're fluent in French and English to serve our clients in the community.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Contact Centre Representative - Bilingual
CIBC
Montréal - 34.03kmCustomer Service Full-time
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MAINTENANCE JOURNEYMAN (MILLWRIGHT) Full-time Job
Maintenance & Repair MontréalJob Details
This position is responsible for a broad range of maintenance activities that are performed to keep UPS package handling facilities operating efficiently and effectively. The work is sometimes fast-paced and requires routine interaction with other operations employees.
- Job Type: Full-Time - Permanent
- Department: Buildings and Systems Engineering
- Work Location: 1221 32E Avenue, Montreal, QC H8T 3H2
- Workdays: To be determined by seniority. May be Mon-Fri, Sun-Thu, or Tue-Sat. Shift does not rotate. Periodic flexibility required.
- Shift hours: To be determined by seniority.
- Pay rate starting from $30.00/hr.
- Average work Hours: 42.5 hours per week with potential for overtime
Responsibilities and Duties:
- Inspecting troubleshooting repairing and/or replacing mechanical components such as motors, reducers, drive chains, sprockets, sheaves, pulleys, rollers, conveyor belts, bearings and transfer plates.
- Troubleshooting adjusting and replacing AC and DC electrical equipment such as batteries, control stations, fuses, motor starters, relays, switches and timers.
- Inspecting troubleshooting repairing and/or replacing pneumatic equipment such as puck sorters, flow splitters, diverters, air compressors, lubricators, hoses and coils.
- Inspecting troubleshooting repairing and/or replacing hydraulic equipment such as hoses, fittings, cylinders and pumps.
- Welding equipment such as hand rails, conveyor supports, package handling equipment, carts and grating.
- Performing preventive maintenance inspections of plant equipment such as conveyors, bulk carts, and power industrial equipment.
Qualifications:
- Grade 12 education or equivalent.
- Possession of a valid 5760 Industrial Construction and Maintenance Mechanic or 5781 Automated Systems Electromechanic Certification of Qualification is highly preferred but extensive relevant experience may be considered.
- Minimum 3 years of post-apprenticeship experience performing maintenance on industrial equipment.
- Ability to receive and give instruction over radio in industrial environment.
- Excellent interpersonal skills.
Assets:
- Experience of performing maintenance on conveyor belts.
- Knowledge of plumbing and building schematics.
- Knowledge of keyboard and basic computer skills.
Compensation and Benefits:
- Weekly pay (every Friday).
- Automatic pay progression as per the existing union Collective Agreement.
- Paid vacation:
- 2 weeks after 1 year of service
- 3 weeks after 5 years of service
- 4 weeks after 10 years of service
- 5 weeks after 20 years of service
- 6 weeks after 25 years of service
- Group Benefits (Dental and Extended Medical)
- Pension Plan
- Immediate access to UPS Employee Discount Program upon hire.
- EAP (Employee Assistance Program)
- Opportunities for future growth within a Fortune 50 company.
Working Conditions:
- Opportunity to work in one of UPS Canada’s largest state-of-the-art automated sorting facility.
- Mainly indoors (in a warehouse). Occasionally work outdoors.
- Exposed to hot/cold temperatures when working outdoors.
MAINTENANCE JOURNEYMAN (MILLWRIGHT)
UPS
Montréal - 34.03kmMaintenance & Repair Full-time
30
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