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We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage:  $16.60 – $17.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Fixed-term contract (maternity leave replacement)

JOB DESCRIPTION

Administrative tasks for the health, safety and environment department.

The selected candidate must be able to obtain a reliability status issued by the federal government.

MAIN TASKS AND RESPONSIBILITIES

• Update various databases.
• Archive various files on the network.
• Prepare prints and assemble thematic binders.
• Make shipments via messengers.
• Carry out all other related tasks for the department.

KNOWLEDGE AND SKILLS

• Training in office automation, secretarial or administrative skills or equivalent experience.
• Mastery of Microsoft Office software (Word, Excel, PowerPoint).
• Oral and written communication skills, ability to work in a team, discretion, and professionalism.
• Ability to manage several tasks at once, prioritize, and meet deadlines.
• Bilingual.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower-level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

This position performs the coupling and uncoupling of tractor trailers. He/She moves and maneuvers tractor trailer equipment into position for the tractor trailer and package handling operations. This position may include other work as directed.

Responsibilities
• Prepares work zone with suitable equipment in accordance with current guidelines.
• Assists with organizing specified set-up.
• Unloads incoming packages manually or using a machine.
• Checks the quantity and condition of delivery units.
• Scans packages using the correct equipment.
• Sorts packages according to the defined processes (UPS department, destination, etc.) then stores them in the areas provided according to categories.
• Fills out documentation or records and validates information on the appropriate media.
• Repositions vehicles according to the established dock plan.
• Cleans work environment during or after operations.
• Reports any malfunctions to the supervisor.

Qualifications
• Meets local age and operations requirements to operate a vehicle
• Knowledge of package handling principles
• High school diploma, GED, or International equivalent
• 2 years' experience driving vehicles - Preferred

Hours: 2200-0300

Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner. Package Handlers (PHs) may be assigned to or rotate through various areas and positions such as Loader, Unloader, Palletizer, Scan Weigh and Key (SWAK), Quality Assurance (QA), Facer, Switcher, etc.

In addition to the above general responsibilities and the other duties as assigned by management, the following PH assignments require specialized training and/or responsibilities:

• Package Handler Trainer: Trains other PHs on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation.
• Package Handler – Air: Responsible for a multi-step package inspection process to ensure packages that are “Air Restricted” are not loaded into an air container.

Essential Functions

• Utilizes “hand-to-surface” methods for all package handling.
• Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.
• Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shift of 3-5 hours, with potential of working one or more shifts each day
• Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly.
• Performs other duties as assigned
• In addition to the above essential functions, the following PH assignments have additional essential functions as follows:

Additional Package Handler Trainer essential functions:

• Trains new PHs in effective unloading, loading, palletizing, carrying, smalls handling, SWAK, and non-conveyable package handling techniques.
• Provides training to other PHs who are in need of additional instruction on unloading, carrying, loading, palletizing, smalls handling, SWAK, or non-conveyable package handling techniques, as determined by management.
• Provides feedback on proper package handling techniques, as needed.
• Reinforces among peer PHs all dock safety standards.
• Understands and demonstrates by example all necessary processes and procedures.
• Updates managers on conditions during the sort so operation efficiency decisions can be made.
• Assists in the implementation of new package handling procedures and techniques.
• Regularly loads/unloads, palletizes, lifts, carries, pushes and pulls packages while training other PHs.
• Additional Package Handler – Air essential functions:
• Scans each package in the airlift consolidation area; inspects for Hazardous Materials or ORM-D designation.
• Loads packages into unit load device as appropriate.
• Completes “Notification of Restricted Packages Return to Shipper” in SCMS for air-restricted packages.
• Regularly loads/unloads, lifts, carries, pushes and pulls packages.

Minimum Education

None required

Minimum Experience

No experience required

The following specialized assignments have required/preferred PH experience with Federal Express Corporation (FEC) :

• PH Trainer: Six (6) months of experience as a PH with Federal Express Corporation (FEC)  preferred.
• PH - Air: Six (6) months of experience as a PH with Federal Express Corporation (FEC)  preferred.
• Knowledge, Skills and Abilities
• Ability to understand and follow instruction regarding work duties and safety methods.
• Ability to discern numbers and information in order to sort packages correctly.
• Ability to use basic tools and equipment such as skate wheel rollers, dock carts, hand-held scanners, chutes and unloading devices.
• Strong communication and interpersonal skills; ability to work well in a fast-paced team environment.
• PHs operating switching equipment must have a valid driver’s license and maintain a Department of Transportation (DOT) file.
• PH Trainer: Ability to train multiple peer PHs simultaneously.
• PH - Air: Must satisfactorily complete and maintain Federal Express Corporation (FEC) ’s Airlift Consolidation Gateway Training as well as government-regulated and required Indirect Air Carrier (IAC) training. Yearly training recertification is required.
• Job Conditions
• Will need to work in hot and cold temperatures
• Will need to work in an environment with loud noise
• Should be able to lift and carry between 5 and 50 pounds
• Travel should not be required

• Location: 985 Moodie Drive, NEPEAN, ON K2R 1H4, Canada

Application Close: 18/09/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

• MUST HAVE A RELIABILITY RATING (Have 5 years of residency in Canada)
• Observes and reports activities and incidents at a client's assigned site ensuring the safety and security of client property and personnel.
• Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
• Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
• Controls access to the customer site or facility through the admission process.
• Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
• Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
• Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
• Prepares logbooks and reports as required.
• Specific duties may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

• The physical and mental demands of this job may include, with or without reasonable accommodation, the following: seeing, hearing, speaking and writing clearly. Occasionally being able to reach, bend, kneel, crouch and crawl. Frequent sitting, standing and walking, which may be required for extended periods of time, and may involve climbing stairs and traveling over inclines and uneven terrain. Additional physical demands may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Must be able to meet and continue to meet all applicable licensing requirements for security officers.