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325 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Montréal - 8.93km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Nov 27th, 2024 at 13:57

Electrician Full-time Job

BGIS

Maintenance & Repair   Montréal
Job Details

The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

  • Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
  • Trades certification or license in one or more of the following - required:
    • Journeyman level Electrician license (must be a member of the CCQ)

KEY DUTIES & RESPONSIBILITIES

Subject to legislative licensing requirements and company policy:

  • Performs work in accordance to established processes and practices
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
  • Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained
  • Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
  • Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
  • Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems
  • Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
  • Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
  • Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
  • Participates in facility-related projects
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis
  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
  • Other duties as assigned

Work Requirements

  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Must be willing to wear personal protective equipment

KNOWLEDGE & SKILLS

  • More than 4 years of facility operations and maintenance work experience
  • High school diploma plus trades training and certification or licensing
  • Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
  • Advanced ability to maintain and repair mechanical and electrical building systems and equipment
  • Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
  • Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
  • Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

  • Trade certification or license in one or more of the following - required:
    • Journeyman level Electrician license (Must be a member of the CCQ)
  • Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
    • Facilities Technician Certification
    • Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
    • Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)
  • In addition:
    • Valid drivers’ license

Electrician

BGIS
Montréal - 8.93km
  Maintenance & Repair Full-time
The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems fo...
Learn More
Nov 26th, 2024 at 17:19

Workplace Experience Supervisor Full-time Job

CBRE

Human Resources   Montréal
Job Details
As a Workplace Experience Supervisor at CBRE, you will be responsible for supervising staff assigned to deliver related services.
 
This position is part of the Workplace Experience sector, responsible for delivering world-class customer service to clients and visitors of a specific building.
 
Responsibilities:
  • Coordinate and manage the daily activities of the team. Establish work schedules, assign tasks and provide mutual training to staff.
  • Maintain records of costs related to workplace team activities. Review invoices as needed.
  • Be responsible for financial activities which include, but are not limited to, financial forecasting, accounts payable and receivable, budgetary control.
  • Oversee asset management, end of life cycle of small to medium sized projects.
  • Respond to customer inquiries and complaints about Workplace Experience services.
  • Approve client documents. Ensure documents comply with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.
  • Establish and maintain partnerships with vendors to reduce costs. Participate in negotiations for contracted services. Confirm that all vendors have proof of insurance and up-to-date contract documentation.
  • Deliver a world-class onboarding experience for new employees. Implement new techniques to enable the team to achieve its goals.
  • Ensure that safety standards are always respected by staff, customers and suppliers. Contribute to the development of the department's business continuity plan.
  • Solve complex problems and identify appropriate approaches to existing solutions to achieve team objectives.
  • Assume responsibility for occasional emergency care activities
  • Possibly establish new techniques to ensure the team is able to achieve its objectives.
  • Directly influence team goals as well as the goals of related teams.
  • Ensure that personal and team results have a positive impact on client objectives.
  • Lead by example and act in accordance with CBRE’s RISE values. Advise the team by applying basic knowledge of practices and procedures. Work to achieve consensus.
 
About the Role:
 
 
As a CBRE Workplace Experience Supervisor, you will be responsible for supervising employees that oversee the delivery of workplace experience services.
 
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
 
What You’ll Do:
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
  • Maintain records of costs incurred by workplace team activities. Review invoices as needed.
  • Responsible for financial activities that includes but not limited to finance forecast account receivable payable budget control.
  • Oversee asset management, end of life cycle of small to medium sized projects.
  • Respond to customer requests and complaints about the experience services department.
  • Approve client materials. Ensure materials align with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.
  • Develop and maintain vendor partnerships with the intention of cost-saving efforts. Assist with negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
  • Deliver a world-class orientation experience to new employees. Establish new techniques to ensure the team can meet its objectives.
  • Always enforce safety standards with employees, clients, and vendors. Assist in the completion of the Service Business Continuity plan.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • Responsible for occasional emergency on call activities
  • May establish new techniques to ensure the team is able to meet its objectives.
  • Has a direct impact on the team objectives as well as the objectives of related teams.
  • Ensure personal and team outcomes have a positive impact on customer objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
 
 
 
 
 
 
 
 
 
 
Our requirements:
  • Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
  • High school diploma or high school equivalency with at least 5 years of professional experience.
  • Experience in a team leader or supervisory position (desirable).
  • Thorough understanding of a range of processes, procedures, systems and concepts within own function and basic knowledge of related functions.
  • Ability to explain complex concepts or sensitive information.
  • Complete proficiency in Microsoft Office products. For example, Word, Excel, Outlook, etc.
  • Excellent organizational skills and a spirit of curiosity.
What You’ll Need:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
  • In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
  • Requires the ability to explain complex concepts or sensitive information.
  • Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Excellent organizational skills with a master-level inquisitive mindset.

Workplace Experience Supervisor

CBRE
Montréal - 8.93km
  Human Resources Full-time
As a Workplace Experience Supervisor at CBRE, you will be responsible for supervising staff assigned to deliver related services.   This position is part of the Workplace Experienc...
Learn More
Nov 22nd, 2024 at 09:48

Administrative receptionist Full-time Job

CWB Financial Group

Administrative Jobs   Montréal
Job Details

The opportunity

The Administrative Assistant provides professional bilingual administrative & reception support to our Montreal Wealth Management team. This key role contributes to a positive and supportive team environment while providing excellent service to our financial professionals and clients. A high level of confidentiality and proactivity is expected.

 

The day-to-day

  • Administrative support. Filling , photocopying, maintain archive records (MS Excel and scanning document.

  • Internal Committees. Participate in various committees and play an important role in supporting overall team engagement.

  • Customer support. Maintain Financial Planning and Tax filing systems: create and file new client files, remove and process inactive ones, ensure accessibility. Enter client file records (CFRs) in accounting software.

  • Financials. Coordinate billing for finance team. Gather payable for accounting team.

  • Scheduling. Schedule client meetings for the advisors as well as internal team meetings as required.

  • Office organization. Maintain office supplies inventory, marketing materials – prepare and assist in projects as required.

  • Correspondence.  Assist in the distribution of reports, newsletters, mass mailings, and all outgoing mail (including registered mail), couriers and incoming mail.

  • Reception. Perform all reception duties including answering phones and greeting clients.

 

The successful incumbent

Bilingual Professional Administrator. Relationship builder. Trusted. Respected. Agile.

  • Bilingual professional administrator. You are a proven administrator, bilingual in French & English (verbal & written) with 3 years experience. You are hardworking and confident in your abilities. You bring and portray a positive attitude at all times & a trusted go-to.

  • Relationship builder. Demonstrated ability to build and maintain relationships with management, staff, and clients to enhance professionalism and productivity.

  • Trusted. Demonstrate respect, maintains confidentiality, and honors commitments.

  • Respected. You will utilize strong interpersonal skills to engage people sensitively, tactfully, diplomatically, and professionally.

  • Agile. Highly flexible with strong interpersonal and communication skills, both written and verbal, that allow one to work effectively in a diverse environment.

  • Clear communicator. Clearly conveys information in French & English, engaging the audience to ensure the message is delivered and understood, creating a positive first impression with confidence and respect.

  • Reliable. As a highly regarded professional, your day will include multiple competing tasks. You will prioritize work and manage high volumes of information efficiently and accurately.

  • Technically efficient. You are proficient with Microsoft Office Suite of products and are adept at learning new software as needed.

 

Why work with us?

Values-driven, people-first benefits

Wellness matters. We offer an award-winning benefits package that includes a health coverage tailored to best meet the needs of our diverse & multigenerational workforce including a flexible wellness program & generous time-away options to unplug, rest & recover.

 

Pride in our people. We believe people are our best asset. Bring your whole self to work in an inclusive space where your perspective matters. Find a community within the CWB family in our Employee Represented Groups (ERGs) and develop your professional goals through our organization-wide coaching services.

 

Giving as we grow. We support our people and the communities they live in. Peer-to-peer recognition programs for day-to-day wins and milestones encourage a healthy spirit of professional growth. Other financial rewards include competitive base salary and pay-for-performance incentives, RRSP matching, and company ownership.

 

We also create opportunities for you to get involved in community fundraising initiatives, so you can give back to others. And under our ESG and sustainability-focused business model, you can feel proud of where you invest your talents.

 

Get ready to live your best life with a career at CWB Wealth. Apply today.

 

#LI-SA1

IND-SA

 

Closing Date:

* Position closed at 12:01am on the close date identified below.

12/3/2024

Administrative receptionist

CWB Financial Group
Montréal - 8.93km
  Administrative Jobs Full-time
The opportunity The Administrative Assistant provides professional bilingual administrative & reception support to our Montreal Wealth Management team. This key role contribute...
Learn More
Nov 19th, 2024 at 13:38

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Operational Audits;
  • Risk Management;
  • Financial Compliance (52-109).

 

How you will make contributions that matter...

  • Conduct Operational and Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to team members on the status of assigned work.

  • Assist in the planning and execution of the risk management assessments:

  • Identify and update key risk indicators, analyze for trends in risks, discuss with key stakeholders, and make recommendations on risk levels;

  • With supervision, identify mitigations that address risks identified;

  • Support the preparation of periodic risk management updates or other related reports;

  • Collaborate on risk assessments; supporting the documentation and reporting of results to Management.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support the Internal Audit team with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

  • Assist in various strategic initiatives of the Internal Audit department to help achieve the Company’s objectives.

 

You are best suited for the role if you…

  • Bachelor’s degree in Commerce, Business Administration, Accounting, or in a related field.

  • Professional designation or in process of completion (CPA CA, CIA, CFE, or equivalent).

  • 2 years minimum of experience in audit; internal audit; operational audit experience is a plus.

  • Strong critical and analytical skills, and sound judgement required (analyze processes and related internal controls).

  • Ability to work independently with regular supervision, very high level of professionalism and teamwork skills.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel (5%-10%) (Canada, United States, Argentina, United Kingdom, Australia).

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

We support and care for our employees by providing them with…

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

SALARY RANGE:

$65,010 - $85,320

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. 

Internal Auditor

Saputo Diary
Montréal - 8.93km
  Human Resources Full-time
  65,010  -  85,320
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Nov 18th, 2024 at 15:26

Assignment Manager Full-time Job

Securitas Canada

Management   Montréal
Job Details

Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vacant positions with available employees, inform employees of schedules and minimize overtime by implementing effective scheduling strategies.
Job Requirements:
 

MAIN FUNCTIONS:

  • The duties listed describe the job role of this position. Specific responsibilities and tasks may vary and be documented separately. The employee may not be required to perform all duties listed. Additional responsibilities may be assigned and duties may be modified, depending on business needs.
  • All responsibilities or tasks are considered core functions, unless such responsibilities or tasks are unrelated to the listed functions, in which case they are considered other (non-core) functions.
  • Employees are held accountable for the successful performance of duties. Job performance standards may be documented separately and may include duties, objectives, responsibilities or tasks not specifically listed herein.
  • When performing duties, responsibilities or tasks, employees are required to know and follow safe work practices and to be aware of the company's policies and procedures relating to workplace safety, including but not limited to safety rules and regulations. Employees are required to inform the manager after becoming aware of unsafe working conditions.
  • All duties, responsibilities or tasks must be performed in an honest, ethical and professional manner and in accordance with applicable company policies and procedures. In cases of uncertainty or lack of knowledge of company policies and procedures, employees are required to seek clarification or explanation from the senior manager or an authorized company representative.
    RESPONSIBILITIES:
  • Manage work schedules of security guards and supervisors at client sites; manage the scheduling process to optimize operating results and minimize overtime; determine the best resolution to staffing issues.
  • Ensure position coverage at all times; track leave requests, including vacation and personal leave requests to ensure position coverage; respond to emergencies, cancellations and absences to ensure positions at client sites are covered; act as a call center for remote positions.
  • Ensure accuracy of payroll hours and billing data; verify billing and payroll reports and correct discrepancies; interact with accounts receivable and payroll departments to make corrections.
  • Stay up to date with site contracts and training requirements, availability and hours worked of security guards.
  • Coordinate schedule changes with management, supervisors and staff; act as liaison with customers, management and staff to resolve scheduling, training, billing and payroll issues.
  • Ensure sufficient security personnel are available to cover vacancies created by absences and cancellations.
  • Coordinate daily assignments and schedules of supervisory staff; inform supervisors of schedule changes and new security guard schedules.
    Inform management of vacancies as they arise; assist in screening security guard candidates; interview new security guards as required to determine availability for vacant shifts; fill security guard positions according to requirements and qualifications.
  • Make recommendations on the removal of security officers from positions based on customer complaints, attendance issues and other performance problems; advise management on staffing issues that may arise as customer requirements change.
  • Administer progressive discipline as needed.
  • Maintain records of security officer qualifications, accreditations and training and coordinate on-site training requirements with on-site supervisor to meet client needs.
  • Manage key and equipment control processes.


POSITION SPECIFICITIES:

  • In-depth understanding of security activities.
  • Accurately assess employees' strengths and development needs and provide feedback and coaching as deemed necessary.
  • Must be able to organize and prioritize to ensure efficient operations and accomplish stated objectives.
  • Must have a high level of experience interacting with people within the organization and have the ability to adapt to the varying levels of communication required for each group.
  • Must possess the ability to discuss positive and negative situations with these individuals in a manner to ensure that the necessary objective is achieved with a positive outcome.
  • Strong communication and interpersonal skills.
  • Ability to work variable hours, including on-call responsibilities outside of business hours.
  • Proficiency in various software, including Microsoft Word, Excel and PowerPoint.
  • QUALIFICATIONS :
  • College diploma in a related discipline or equivalent.
    At least two (2) years of related experience.
  • WORKING CONDITIONS (physical/mental demands):
  • With or without reasonable accommodation, the incumbent must possess the physical and mental capacity to perform the essential functions effectively. In addition to other demands, the demands of the position include, but are not limited to:
  • Maintain calm when interacting with authorities, senior management, customers and staff, occasionally in emergency conditions and pressure situations.
  • Submit to and meet company standards for background and reference checks and behavioral screening tests.
    Manage multiple tasks simultaneously.
  • Processing and being exposed to sensitive and confidential information.
  • Regularly use a vehicle to carry out tasks.
  • Travel regularly or frequently to various company offices and other locations.
    Lead, motivate, train and mentor staff in a positive manner.
  • Read and analyze reports and data, including use of computers.

#AF-QUEBEC

Assignment Manager

Securitas Canada
Montréal - 8.93km
  Management Full-time
Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vaca...
Learn More
Nov 15th, 2024 at 13:51

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

Primarily, the administrative partner assists the advisor with the day-to-day operations and administration of the business. He or she may assist more than one advisor, for multiple types of businesses.

Is this position right for you? For this position you will need to:

 

Ensure a high level of customer service:

  • Assist the Advisor in the regular review of client portfolios to define client needs for the services of the expert team
  • Review the portfolio to ensure that it matches the current or updated risk profile and is aligned with the applicable investment program
  • Collect research materials and product information from internal and external sources
  • Place client orders in accordance with client or advisor instructions
  • Stay informed of trading rules and activities as they relate to client accounts

Ensuring efficient administration for the client:

  • Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the industry
  • Maintain customer records and information in appropriate systems
  • Review current transactions and all entries in the system to ensure their timeliness and accuracy
  • Respond promptly to customer inquiries
  • Resolve customer issues and complete customer transactions quickly and accurately; bring such issues to the advisor's attention when appropriate.
  • Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
  • Ensure all customer interactions are accurately recorded
  • Understanding Document Requirements for All Account Types

Provide assistance to the advisor regarding marketing:

  • Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, etc.)
  • Write, distribute and maintain marketing materials
  • Organize customer events including training dinners, seminars and customer appreciation events
  • Maintain and coordinate electronic marketing activities
  • Manage the approval process for all marketing-related communications and mass communications

Supporting the growth of the advisor's business:

  • Review and reduce all restricted accounts
  • Manage the bank recommendation process
  • Helping to generate ideas
  • Review daily commission reports and follow up on unpaid commissions
  • Identify and track growth bonus payments made
  • Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
  • Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts

Contribute to the efficient functioning of the branch team:

  • Build effective working relationships among team members as well as with representatives from various business sectors and functions
  • Providing high quality customer service
  • Foster a culture of open and honest communication
  • Actively participate in all contact activities and team meetings
  • Encourage the production of new ideas and new ways of doing things
  • Actively transmit knowledge and experiences to improve the skills of all team members

 

Do you have what it takes to succeed in this role? We would be happy to work with you if you meet the following requirements: 

 

  • Canadian Securities Course (CSC)
  • Course on the Manual on Standards of Conduct (MSC)
  • Training program for investment representatives
  • Post-secondary education
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Initiative and autonomy
  • Ability to meet deadlines
  • Knowledge of compliance regulations applicable to the industry and the company
  • Willingness to receive direction from the advisor(s) regarding client transactions

 

What's in it for you?

 

  • A dynamic and flexible working environment.
  • The ability to build long-term relationships with clients by providing exceptional advice and service.
  • The ability to deliver an excellent customer experience.
  • A corporate culture that emphasizes diversity, respect and inclusion.

 

In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.

#LI-1

ScotiaMcLeod Administrative Associate

Scotiabank
Montréal - 8.93km
  Administrative Jobs Full-time
Primarily, the administrative partner assists the advisor with the day-to-day operations and administration of the business. He or she may assist more than one advisor, for multipl...
Learn More
Nov 11th, 2024 at 14:31

Marketing Specialist, Grocery Store Network Full-time Job

Molson CoorsBeverageCompany

Marketing & Communication   Montréal
Job Details

The titles

As a  Merchandising Specialist , you will be part of a global sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the Area Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.

 

  • Schedule: Monday to Friday
  • Annual salary of $42,292 + $0.55/km
  • Social benefits
  • Company branded clothing will be provided
  • Possibility of participation in the pension fund

 

Responsibilities:

  • Carry out merchandising activities in your territory according to the defined parameters as well as your visiting schedule;
  • Ensure excellent merchandising activities and proper use of advertising materials in your territory;
  • Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
  • Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
  • Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
  • Enter orders into systems and work closely with the Telesales department;
  • Stay abreast of competitive initiatives and initiate appropriate actions.

 

Other qualifications:

  • You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
  • You have a minimum of one (1) year of experience in the field of merchandising or sales.
  • Experience in the food industry is a strong asset;
  • You know the main merchandising and sales techniques
  • You have a valid class 5 driving license and a car for your travel and the transport of promotional materials;
  • You are bilingual (French and English), both orally and in writing;
  • You are dynamic, an excellent communicator, able to demonstrate autonomy, initiative and creativity;
  • You are available for a work schedule from Monday to Friday
  • You share Molson's values: integrity and respect, excellence, quality, creativity and passion.

 

Work Perk You Should Know  :

  • As a global family brewer, we have the scale to deliver big projects while continuing to know our colleagues around the world intimately.
  • We do our part to make a difference. From donating to charities to building parks together, our efforts to give back to the community are an integral part of our culture and identity.
  • Your flexible work schedule ensures you have a balance between your professional and personal life.
  • You can become a certified beer enthusiast through our on-site training program that includes a wide range of topics from brewing techniques to beer tasting to beer and food pairings.  
  • You have access to trendy branded clothing and merchandise, great events, a beer allowance, an employee assistance program and discount programs.
  • You have the opportunity to work in a fast-paced, innovative company and meet passionate colleagues and partners with diverse backgrounds and experiences.

Marketing Specialist, Grocery Store Network

Molson CoorsBeverageCompany
Montréal - 8.93km
  Marketing & Communication Full-time
  42,292
The titles As a  Merchandising Specialist , you will be part of a global sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the...
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Nov 7th, 2024 at 13:34

Customer Experience Agent Full-time Job

Molson CoorsBeverageCompany

Customer Service   Montréal
Job Details

Our Montreal team is currently looking for  Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking orders from our customers (by phone) as well as in selling and promoting our products.  

 

Job characteristics: 

  • Day job 
  • Work Monday to Friday from 7:30 a.m. to 4:30 p.m.
  • 40 hour work week
  • Salary of $48,923.75 per year with possibility of variable compensation of 15%

 

Responsibilities : 

  • Seize all sales opportunities in your territory and with your customers; 
  • Sell the various promotional plans and promote new products according to the company's strategies and established objectives; 
  • Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives; 
  • Take and manage customer inventories by bringing them to an ideal level taking into account sales opportunities that arise; 
  • Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer; 
  • Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers; 
  • Provide the necessary support to your work colleagues according to the need and workload. 

 

Qualifications: 

  • You have a secondary school diploma (DES); 
  • You are bilingual (French and English); 
  • You are proficient in the Microsoft Office suite – particularly Excel; 
  • You have 1 to 3 years of experience in sales or customer service; 
  • You are available to work a daytime schedule from Monday to Friday; 
  • You are good at communications and interpersonal skills; 
  • You are results-oriented and know how to demonstrate perseverance and adaptability; 
  • You are a good listener and are able to provide creative solutions to meet customer needs; 
  • You have good judgment and are able to adapt to changing contexts in a dynamic environment; 
  • You have good problem-solving skills and know how to use creativity; 
  • You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

 

Job Benefits You Should Know: 

  • Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

  • We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

  • We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

  • Participation in a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and organization-wide networking 

  • Ability to grow and develop your career through our Premier Choice learning opportunities

  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program and an Employee Assistance Program (EAP) with incredible resources 

  • On-site pub, access to trendy designer clothing and accessories, great headline events, and of course…free beer and drinks! 

  • Work in a dynamic and innovative company, meet passionate colleagues and partners with diverse experiences and skills.

Customer Experience Agent

Molson CoorsBeverageCompany
Montréal - 8.93km
  Customer Service Full-time
  48,923.75
Our Montreal team is currently looking for  Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking orders from our customers...
Learn More
Nov 7th, 2024 at 13:32

Administrative Assistant Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

 

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. 

 

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

 

Purpose

Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business.  The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.

 

What You'll Do:

  • Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required
  • Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients
  • Champions a high-performance environment and contributes to an inclusive work environment
  • Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
  • Responsible for drafting and/or reviewing communications for distribution to executive level management

 

Client Related Support

  • Calendar management:  Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required
  • Travel:  Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
  • Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
  • Client Interactions:  Assists with maintenance of client-related data (names, titles, contact details, etc., using both Excel and Salesforce), update of client call reports, etc.
  • Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up
  • Client files/ materials:  Organizes, copies and maintains administrative files, correspondence and other records/materials as required.  Assists with pitch book binding if required, using in-house binding system.
  • Office phones:  Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors

 

Business Management/ Admin Team Support

  • Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
  • Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
  • Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
  • Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk

 

What You'll Bring:

  • 2-5 years of experience in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry
  • Experience supporting executive level management preferred
  • Fully fluent both written and spoken in French and English
  • Strong technical skills and knowledge of MS Office 2010 (e.g. Word, Excel and PowerPoint)
  • Excellent coordination, organizational, time-management and work prioritization skills
  • Attention to detail, resourceful, and diligence in follow-up
  • Communicates clearly, articulately and succinctly in both oral and written form, with the ability to communicate to all levels within the organization
  • Flexibility, high tolerance for change and an ability to learn quickly
  • Ability to handle sensitive materials under the pressure of last minute deadlines
  • Desire to be proactive and create a positive experience for others

 

Work Arrangement:

This position is currently a hybrid role, with the expectation that you will work at least 4 days a week in the office. Please note that this is subject to change based on the needs of the business.

Administrative Assistant

Scotiabank
Montréal - 8.93km
  Administrative Jobs Full-time
Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business w...
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Nov 5th, 2024 at 15:59

General Repair Technician III Full-time Job

BGIS

Maintenance & Repair   Montréal
Job Details

The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis.
  • Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency
  • Knowledge and understanding of Building Automation Systems (BAS)
  • Knowledge and understanding of HVAC Systems 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • Mentoring skills required to support lower-level technician’s development
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
  • Must be capable of obtaining appropriate security clearance
  • Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

  • Building Operator Certification or equivalent through an accredited institution required
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

General Repair Technician III

BGIS
Montréal - 8.93km
  Maintenance & Repair Full-time
The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, pr...
Learn More
Nov 4th, 2024 at 14:25

Fruit and vegetable clerk Full-time Job

Maxi Plc.

Sales & Retail   Montréal
Job Details

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

 

What you’ll do 

  • Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

  • Maintain and stock product displays and shelves that meet company standards

  • Ensure accurate product scanning and identify inventory needs and assist with ordering

  • Setup company-directed promotions and programs

  • Keep department areas neat and ensure health and safety standards 


Who you are 

  • A team player with an attention for detail

  • Driven and able to work independently in a fast-paced environment 

  • Resourceful and courteous when resolving customer questions

  • Motivated to learn new things 

 

Experience you bring


Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety hours which may include days, evenings, and weekends

  • Able to move up to 50lbs and in constant mobility for an entire shift

 

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Fruit and vegetable clerk

Maxi Plc.
Montréal - 8.93km
  Sales & Retail Full-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet custome...
Learn More
Nov 1st, 2024 at 16:45

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