1423 Jobs Found

Coordinator, Crossing Guard Full-time Job

City Of Brampton

Administrative Jobs   Brampton
Job Details
CLOSING DATE:  May 21, 2024
 
AREA OF RESPONSIBILITY:
 
Reporting to the Supervisor, Crossing Guard, this position provides direct supervision to over 200 Crossing Guards and oversees the day to day operation of the crossing guard team, including hiring, training, scheduling and disciplining.  Monitors performance and addresses labour relation issues, as required.  Administers and resolves customer service inquiries and concerns.  Ensures divisional and corporate service standards as well as health and safety procedures are followed and maintained in compliance with related legislation.
 
KEY ACCOUNTABILITIES
 
Provide staff direction.  Set priorities and organize work to meet deadlines and achieve related divisional goals and objectives.  Manage work plans and staffing requirements to ensure adequate coverage in the implementation and performance of crossing guard endeavours.  Coordinate and assign projects to the crossing guard team and external agencies related to pedestrian safety initiatives.  
 
Promote customer service.  Foster external relationships with a collaborative approach to business with the Region of Peel, Brampton School Traffic Safety Council, School Trustees, Councillors, school administration and parents to review, comment and implement school pedestrian safety.  Responsible for tracking, monitoring and completion of crossing guard related service requests and work orders.  Identify issues and recommend suitable resolution in consultation with the Supervisor.  Research, analyze and generate related reports, including development of standard operating procedures to ensure best practice, efficiency and standards within the division.
 
Provide operational support.  Assist with annual budget preparation and setting financial controls in consultation with the Supervisor.  Represent the crossing guard team at various committee meetings.  Responsible for the coordination of tasks to meet service and work order requests.  Prepare and provide strategies related to planning to the Supervisor.  Conduct studies and provide the Supervisor with recommendations related to crossing guard resource planning.  Assist in the preparation of reports and recommendations to committees, Council, and the public.
 
Coordinate scheduling.  Administer the work scheduling process for the crossing guard team, ensuring the efficiency of work activities and that schedules maintain adequate staff levels for all school crossings.      Update and maintain the crossing guard centralized data management system.  Prepare and process biweekly time entry for crossing guards.  Investigate and report workplace injuries and develop safe-working practices to correct and/ or reduce injuries.
 
SELECTION CRITERIA: 
 
EDUCATION:
• Post-secondary diploma in Transportation Technology or equivalent.  
 
REQUIRED EXPERIENCE:
• Three to five years of experience in a related field; preferably in a public or unionized environment.  
• Proven experience in supporting staff, coaching and providing guidance.
 
OTHER SKILLS AND ASSETS:
• Knowledge of the Highway Traffic Act, Ontario Traffic Manuals, Employment Standards Act, Health & Safety Act and other applicable legislations.
• Knowledge of Brampton School Traffic Safety Council policies and procedures as they relate to crossing guard placement and removal is an asset.
• Excellent customer service and people management skills with the ability to communicate (verbal and written) with internal and external customers to meet corporate service standards.
• Strong organizational skills with the proven ability to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines.
• Proficient with Microsoft Office and related traffic software.
• Ability to work independently with minimal supervision as well as work collaboratively in a team environment on projects and in seeking resolutions to problems.
 
**Various tests and/or exams may be administered as part of the selection criteria.
 
Interview:  Our recruitment process may be completed with video conference technology.
 
Applicants who do not meet the educational requirements but have direct related experience may be considered.

Coordinator, Crossing Guard

City Of Brampton
Brampton - 295.92km
  Administrative Jobs Full-time
  76,866  -  86,474
CLOSING DATE:  May 21, 2024   AREA OF RESPONSIBILITY:   Reporting to the Supervisor, Crossing Guard, this position provides direct supervision to over 200 Crossing Guards and overs...
Learn More
May 8th, 2024 at 13:54

Store Associate Full-time Job

Giant Tiger

Sales & Retail   Windsor
Job Details

Compensation Grade:

Grade 1 - Stores

 

Job Description:

About this Opportunity

Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

 

We are hiring a Store Associate for our store!

 

Giant Tiger Offers:

  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment

 

Store Associate, Job Highlights:

  • Ensuring a high level of customer service;
  • Following up on hot selling items and completing markdowns and SKU changes when needed;
  • Maintaining planograms, labels, tickets and signing standards;
  • Performing cycle counts as required.

 

Store Associate, Job Requirements:

  • Strong customer service skills;
  • Ability to work independently and as part of a team;
  • Ability to handle a variety of tasks in a fast-paced environment;
  • Attention to detail.

 

Store Associate, Job Schedule:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

 

Store Associate, Physical Demands of Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

 

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

 

Contract End Date:

2024-08-02

Store Associate

Giant Tiger
Windsor - 10.12km
  Sales & Retail Full-time
Compensation Grade: Grade 1 - Stores   Job Description: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments w...
Learn More
May 7th, 2024 at 13:28

DZ Driver Full-time Job

Maple Leaf Foods Inc.

Transportation & Logistics   New Hamburg
Job Details

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - 
Monday, Tuesday, Thursday and Friday
Must be available on Wednesdays if needed.

Location: 70 Heritage Drive, New Hamburg, Ontario

What's in it for you:

  • Salary: $26.96/hour
  • Fast paced learning environment
  • Opportunities for growth and training development!
  • Benefits after 3 months of service 
  • Pension after 1 year of continuous service
 

Responsibilities Include:

  • Safe transportation of product to customer locations
  • Completing circle check, log books, and other regulatory requirements including truck maintenance
  • Manual loading and unloading of product according to plant and customer specifications
  • Collaborating with various teams throughout the day
  • Provide direction and guidance to Delivery Helper to meet customer requirements
  • Supporting training needs for new hires as an overall team
  • Following all procedures (e.g. biosecurity, HACCP, CHEQ)
  • Positive customer interactions
  • Other duties as assigned
 

Required Qualifications:

  • Must have valid DZ license or equivalent with clean driver’s abstract
  • Must have 3-5 years driving experience with a D license or equivalent
  • Demonstrated commitment to safe work practices
  • Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
  • Willing and able to work flexible hours, including some Wednesdays and weekends as required (e.g. early starts and/or late end times
  • Proven communication and interpersonal skills
  • Able to complete work without supervision
  • Able to work in extreme weather hot or cold
  • Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
  • Delivery experience an asset
  • Familiarity with delivery routes an asset


Application Procedure:

Fax: 519-364-4692                                    
Email: [email protected]

DZ Driver

Maple Leaf Foods Inc.
New Hamburg - 214.56km
  Transportation & Logistics Full-time
  26.96
Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe...
Learn More
May 7th, 2024 at 11:34

Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited

Sales & Retail   Brampton
Job Details

At Coke Canada Bottling, we're not just stocking shelves; we're crafting exceptional experiences for both our clients and consumers. Our Merchandisers are the vibrant faces that ensure Coke Canada Bottling products are readily available in local grocery stores. They play a crucial role in keeping beverage sections, end caps, racks, and displays brimming with refreshing options. Our Merchandisers are more than just ambassadors; they are champions of superior service.

 

 

The Details:

This is a Full-time position that will start asap. This is a 40 hours per week position with potential for overtime during our peak seasons. 

 

Wage: $17.26/hr + $0.55/km

Schedule: Sunday-Thursday and Wednesday-Saturday

Hours: 40 hours/week

Responsibilities

  • Elevate the shopping experience by consistently maintaining well-stocked and appealing product displays throughout the store. This involves the skillful transport of goods from the backroom to the front-of-store using manual or powered equipment such as pallet jacks and hand-trucks.

  • Showcase your creativity by designing, altering, or removing product displays with a commitment to adhering to company standards. This includes maintaining product signage, ensuring cleanliness and organization of product spaces, and promptly addressing damaged or defective items.

  • Uphold the highest standards of Coca-Cola Canada Bottling and Store policies when it comes to backroom management, display floor organization, replenishment, equipment usage, and safety practices

  • Take charge of the backroom by efficiently organizing product stock, monitoring and reporting inventory levels, addressing damaged items, repacking products, and maintaining order with backroom materials like pallets and product shells. Complete any required paperwork meticulously.

  • Prioritize safety by maintaining a clean and orderly work area in strict compliance with Company safety and sanitation requirements.

  • Cultivate positive and professional relationships with colleagues and customers.

  • Regularly lift, carry, and position products (weighing up to 50lbs or 22kgs) above shoulder height independently.

  • Display your flexibility by kneeling, squatting, and reaching above your head with ease.

  • Exhibit your strength and stamina by efficiently pushing and pulling manual or powered equipment (e.g., pallet jacks, hand-trucks) containing product loads for at least 100 yards.

  • Be prepared to stand and walk for extended periods of time.

Qualifications

  • Must have access to a personal vehicle for use during working hours
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years
  • One (1) year experience working in grocery, retail, warehousing or related field preferred
  • Experience working with manual or powered pallet jacks preferred

Merchandiser

Coca-Cola Canada Bottling Limited
Brampton - 295.92km
  Sales & Retail Full-time
  17.26
At Coke Canada Bottling, we're not just stocking shelves; we're crafting exceptional experiences for both our clients and consumers. Our Merchandisers are the vibrant faces that en...
Learn More
May 6th, 2024 at 15:10

DRIVER Full-time Job

UPS

Transportation & Logistics   Stratford
Job Details

Job Summary
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual lifting, lowering, and carrying packages. This position practices safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.


Responsibilities:
Learns and properly executes UPS safe driving methods.
Qualifications:
Ability to lift up to 70 lbs./32 kgs.
Complies with UPS appearance guidelines
Excellent customer contact and driving skills
Meets local age and operations requirements to operate a vehicle
Availability to work 5 days per week

DRIVER

UPS
Stratford - 197.21km
  Transportation & Logistics Full-time
Job Summary This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involvin...
Learn More
May 6th, 2024 at 14:59

WAREHOUSE WORKER Part-time Job

UPS

General Category   Brantford
Job Details

In this role, you will be responsible for loading, unloading, receiving, sorting, and stocking packages. All work is performed in a warehouse setting.  This is a general labor type job that requires unloading packages out of driver package cars and then loading packages into the UPS trailers based on the final destination.


This is a permanent part-time opportunity that offers:

  • Full benefits
  • Training and career development
  • Guaranteed wage progression

What UPS can offer:

  • Weekly compensation starting at $16.65 per hour.
  • Guaranteed wage progression through Union Collective Agreement to $28.71 per hour after seniority plus 48 months of service.
  • Overtime after 5 hours
  • Health, dental, vision, and life insurance (after 1 year)
  • Promotion from within.  Career development and growth opportunities.
  • Employee discounts

Qualifications/Skills:

  • No experience necessary – on the job training provided!
  • Able to work in a fast-paced warehouse environment.
  • Must be able to lift up to 70lbs.

Part Time Evening Shift:

  • Monday to Friday (5 days a week)
  • Shift start time 4:30 PM
  • Shifts are generally 3 hours per day but may extend longer during high volume and peak holiday season.  
  • Shift start and finish time can vary.

WAREHOUSE WORKER

UPS
Brantford - 232.87km
  General Category Part-time
  16.65
In this role, you will be responsible for loading, unloading, receiving, sorting, and stocking packages. All work is performed in a warehouse setting.  This is a general labor type...
Learn More
May 6th, 2024 at 14:50

Foreperson, Mechanical Full-time Job

City Of Brampton

Maintenance & Repair   Brampton
Job Details
AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Maintenance & Operations, this role oversees the day-to-day operation of fleet maintenance service in support of the operating department’s needs and City service plans.   Establish and ensure preventative maintenance cycles are completed to limit breakdowns of equipment that will impact the operating department’s ability to provide service to the residents of Brampton.
 
Key Duties and Responsibilities
 
1. Provide daily staff supervision. Supervise a team that includes unionized mechanical staff, welders, garage general helpers and labourers.  Coach, mentor and motivate staff and address performance related issues as required.  Is readily available to answer staff questions, provide on-the-job training and clear instructions. Accountable for scheduling and coordination of staff activities to ensure efficient operation while meeting standards and in full compliance of regulations. Participate in union/management meetings when required.  Direct apprentices and signoff completed training. Coordinate training for all staff.  
2. Schedule and oversee shop work. Set the maintenance and inspections cycles for all on and off-road equipment. Schedules include all work in the shop including regular maintenance, seasonal overhauls, government inspections, and responses to general breakdowns (repairs). Coordinate drive clean testing. Review and monitor repairs and recommend repair procedures. Review specifications for new equipment and provide recommendations. Help operating departments to prioritize equipment repairs and maintenance.  Ensure maintenance standards and inspections are completed in accordance with legislative requirements 
3. Fleet administration. Coordinate warranty work and limit downtime.  Check, authorize and enter commercial repair invoice charges into M-5.  Track insurance claims and advise insurance division. Monitor and maintain the MSDS inventory. Prepare budgets for shop tools and equipment. Prepare condition assessment reports as required and ensure all documentation for repairs are tracked in the Fleet Maintenance M5 system.  Ensure adherence to all City policies and procedures, as well as legislative requirements.
4. Engage vendors.  Liaise with vendors regarding any and all service and or warranty issues.  Ensure adherence to City and legislative policies.   
 
SELECTION CRITERIA: 
 
EDUCATION:
• Minimum high school (Grade 12) diploma or equivalent.
 
REQUIRED EXPERIENCE:
• 5 plus years experience in a mechanical shop.
• At least 2 years team lead or supervisory experience, preferably in a unionized environment.
 
OTHER SKILLS AND ASSETS:
• Knowledgeable of Occupational Health & Safety Act, Highway Traffic Act, Employment Standards Act and other applicable legislation and standards.

• Ability to schedule work and meet deadlines.

• Variable hours of work, as required.

• Must be willing to be on 24 hour call, when required.

• Mechanics licence (Ministry of Training, Colleges and Universities, 310T OR 310S) is required.
• Possession of both 310T or 310S preferred. § Ability to obtain second Mechanic’s license is preferred.
• Valid, non probationary, Ontario “DZ” driver’s licence an asset.
• All current and up-to-date licences in the following disciplines, or the ability to obtain them, an asset: propane, natural gas, certification in ozone depletion and transportation of dangerous goods.

 
**Various tests and/or exams may be administered as part of the selection criteria.
 
Interview:  Our recruitment process may be completed with video conference technology.

Foreperson, Mechanical

City Of Brampton
Brampton - 295.92km
  Maintenance & Repair Full-time
  84,403  -  94,954
AREA OF RESPONSIBILITY: Reporting to the Supervisor, Maintenance & Operations, this role oversees the day-to-day operation of fleet maintenance service in support of the operat...
Learn More
May 6th, 2024 at 14:39

Revenue Clerk - Customer Service Temporary Job

City Of Waterloo

Administrative Jobs   Waterloo
Job Details

What we offer:

  • Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
  • Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
  • Certification as a Living Wage Champion;
  • Defined Benefit Pension Plan (OMERS) eligibility for all employees; 
  • Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
  • Substantial internal and external training and development opportunities;
  • Opportunities to get involved and give back to the community;
  • Employee-wide events, activities, site visits, BBQs, etc.;
  • Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and, 
  • So much more!

What you will do:

Reporting to the Supervisor, Revenue Services, your primary responsibilities will include, but are not limited to, the following: 

  • Respond to telephone and counter customer inquiries concerning taxes, water and sewer utility billing, property assessment, parking tickets and all other revenue related matters
  • Receive and process payments of taxes, water and sewer, accounts receivable, parking tickets, general receivable
  • Provide support in Billing designate applications, schedule final read appointments for requests received over the counter through e-mail/fax
  • Investigate returned tax and water utility mail
  • Provide support on reception opening and distributing mail/faxes and answering general public inquiries, including responding to and maintaining the Revenue Email box
  • Provide support in cash handling and balance end of day transactions as required
  • Provide support and process requests for ownership change, mailing address change
  • Provide support in the administration of online banking and EFT payments
  • Provide support in the administration of pre-authorized payments
  • Provide support and prepare requests for adjustments to tax and water accounts
  • Provide general administration support in the Revenue section
  • Participate in the achievement of the team business plan

What you will bring:

  • Two (2) year post-secondary diploma in Business Administration or a related field with a minimum of two (2) years' related experience, preferably in a municipal taxation environment or public utility; equivalent combinations of education and experience may be considered
  • Successful completion of the Municipal Tax Administration Program is preferred
  • Previous cash handling and customer service experience preferred
  • Work experience in accounting, municipal taxation, utility billing and accounts receivable and working knowledge of related legislation and regulation
  • Efficient data entry skills with attention to detail and a high degree of accuracy
  • Strong analytical and communication skills  
  • Proficient computer skills (MS Office, Excel, Word); Previous experience using  Class, Vailtech and PeopleSoft Financials is considered an asset
  • A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
  • Strong commitment to delivering quality customer service
  • Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

What we will require:

  • A Police Criminal Record and Judicial Matters Check satisfactory to the City
  • Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable
  • Applicants may be required to undergo skills assessment testing

Revenue Clerk - Customer Service

City Of Waterloo
Waterloo - 232.18km
  Administrative Jobs Temporary
  53,412  -  66,767
What we offer: Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness; Dedication to the organization’s commitment for Reconciliation, E...
Learn More
May 6th, 2024 at 14:36

Payroll Analyst Full-time Job

Canadian Tire Corporation, Limited

Financial Services   Oakville
Job Details

What you’ll do

The Payroll Analyst will be responsible for the execution and maintenance of time away from work, and timekeeping programs and processes across the enterprise. This role will appeal to someone who is an organized, thoughtful, and collaborative relationship builder.

  • Primary contact for questions related to time tracking and time away from work questions

  • Provide training and coaching to employees, and managers on time keeping best practices

  • Build reports and audit queries to maintain the integrity of time data in Workday

  • Contribute to the maintenance of the Workday knowledge library to maintain relevance

  • Participate in the review and approval of key business processes related to time and absence program delivery

  • Provide legislative expertise in the areas of overtime, stat holiday pay etc across Canada

 

What you bring

  • 1-3 years experience within payroll

  • Exceptional knowledge of Canadian Tire overtime, absence and time off programs, eligibility, and administration practices.

  • Exceptional communicator, with an ability to make connections with people quickly.

  • Strong ability to manage multiple and competing priorities

  • Experience working with Workday Timetracking or another equivalent time system (i.e. Kronos, Dayforce, PeopleSoft)

  • Experience working with large data sets in Excel and comfortable with functions like VLOOKUP, formatting, cleansing data, building various Excel formulas (if statements etc)

 

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Payroll Analyst

Canadian Tire Corporation, Limited
Oakville - 290.74km
  Financial Services Full-time
What you’ll do The Payroll Analyst will be responsible for the execution and maintenance of time away from work, and timekeeping programs and processes across the enterprise. This...
Learn More
May 6th, 2024 at 14:19

DATA ENTRY ADMINISTRATOR Full-time Job

UPS

Administrative Jobs   Caledon
Job Details

Job Summary
This position audits premium air shipments tendered to UPS. Auditors are responsible for ensuring the accuracy of the information on UPS database and making corrections where appropriate. Auditors also ensure shipments meet export and import country compliance processes. Note, auditors work in a warehouse environment; must be ok with standing and moving packages as needed.

Clerks work in the warehouse auditing packages to ensure internal/ external regulatory compliance; clerks are required to shift/ slide/ move packages from a conveyor belt to their work desk and then push shipment back to the conveyance system

Pay Rate - $17.30 Per hour.

Shift Hours - 5:30 PM to 10:30 PM ( 3 to 5 Hours ) flexibility required

Work Days - Monday to Friday (must be available everyday)

Job Location - 12424 DIXIE ROAD CALEDON, ON


Responsibilities:

  • Candidates should be able to safely lift packages up to 70lbs unassisted
  • Key in data accurately within time specific deadlines into UPS systems.
  • Check and forward legal documentation.
  • Able to use smart phone technology to capture and edit jpeg file
  • Provides administrative support to Management team


Qualifications:

  • Excellent communication skills
  • Accurate typing speed of 40+ words per minute
  • Ability to work in a fast-paced, high-pressure environment
  • Availability to work flexible shift hours

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

DATA ENTRY ADMINISTRATOR

UPS
Caledon - 292.33km
  Administrative Jobs Full-time
  17.30
Job Summary This position audits premium air shipments tendered to UPS. Auditors are responsible for ensuring the accuracy of the information on UPS database and making corrections...
Learn More
May 5th, 2024 at 13:54

Client Services Coordinator Full-time Job

GHD Digital

Customer Service   Waterloo
Job Details

As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through configuration, training, and rollout so they can make the most of their new tools.

You will own the delivery of paid client work from beginning to end, coordinating all activities and aiming at efficient delivery and a great customer experience. Working closely with clients and internal cross-functional teams, this role is responsible for ensuring open communication, timely delivery of the right work, and empowering the customer to make the most of our software.

On the Implementations Team, we collaborate with our customers to build lasting relationships and implement continuous improvements to their online presence and services. We guide our clients through implementations with the goal of understanding their needs and goals, and providing solutions to address them. We are committed to providing exceptional customer service, and work diligently to exceed our clients’ expectations. The Client Services Coordinator plays an important role in all of these objectives.

You will be your clients’ first point of contact during delivery. You’ll be an expert on internal processes relating to product rollout, what is important to your customers, and how our products can be used to meet their needs and help them achieve their goals. You will provide status updates, follow-up with internal and external stakeholders on upcoming or past-due tasks, and ensure that the delivery complies our ISO certified delivery process.

About you:

Your extraordinary attention to detail is how you make your mark. Communication, organization, and juggling priorities comes easily to you, and you thrive in a fast-paced environment. You enjoy working independently and being the owner of your own schedule. You’re a supportive and collaborative team member. You love to solve problems and learn new skills. 

What you’ll do:

  • Lead clients through the onboarding process of our software products, aiming to meet standard timelines for key milestones so that we can recognize the revenue to hit our internal financial targets
  • Support clients in making the best possible use of our software and services in their business, and help them see the value of our tools
  • Prepare for and lead client meetings, take notes, and follow up on all action items
  • Respond to emails and client inquiries in a timely manner
  • Ensure all delivery work is completed in alignment with our ISO standards
  • Follow up with clients and internal teams to ensure tasks are being completed on schedule, and to the required specifications
  • Anticipate next steps in the delivery, and identify potential risks or challenges as tasks are completed or due dates missed
  • Motivate clients and internal teams to achieve due dates and project goals
  • Maintain complete ownership of your client’s service requests throughout their lifecycles 
  • Be the voice of the client within our organization, to ensure we all understand what our clients’ needs are, what they expect from us and our products, how they feel about us and our products, etc. / Act as an internal champion of the goals, business needs, and pain points of our client base
  • Troubleshoot to identify solutions or workarounds when needed to deliver on requirements or meet a client’s needs
  • Coordinate with internal teams to identify answers to client inquiries
  • Obtain final approval from clients on completed work and issue invoices from our financial system 
  • Provide suggestions on new processes or process improvements and assist in execution
  • Create and maintain internal documentation surrounding team processes and workflows

Your skills, experience and qualifications:

  • College diploma or 2 years’ relevant work experience
  • At least 1 year of customer service experience in any environment
  • Personable, friendly, and approachable
  • Tech savvy / power user: highly comfortable in the digital landscape and confident to learn-by-doing with new software
  • Creative problem-solver, with a demonstrated ability to be resourceful in finding solutions and workarounds especially in a software context
  • Personable and a strong communicator
  • Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) in a work or business context
  • Strong organizational and time management skills
  • Strong prioritization skills and adaptability to shifting priorities
  • Commitment to process improvement, effective problem solving and ability to think creatively

We won’t complain if you also have:

  • Experience working with municipal and other public sector organizations in North America
  • Experience working in a Software as a Service (SaaS) environment
  • Proficiency in either Spanish or French languages
  • Knowledge of website and web application trends such as responsive design, structured data, SEO, analytics, accessibility, security etc
  • Familiarity with the software development lifecycle and SaaS business operations
  • Experience working with Jira, Confluence, HubSpot, or other digital task tracking tools

Client Services Coordinator

GHD Digital
Waterloo - 232.18km
  Customer Service Full-time
As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through conf...
Learn More
May 3rd, 2024 at 14:48

Executive Assistant Full-time Job

City Of Mississauga

Administrative Jobs   Mississauga
Job Details

Closing Date: 05/05/2024

Job Summary

Are you a vibrant personality with a knack for multitasking and a passion for providing top-notch administrative support? MiWay is seeking an Administrative Coordinator to join our team and work closely with the Transit Director and management staff. If you thrive in a fast-paced environment and enjoy coordinating priorities with professionalism and attention to detail, this role is for you!


The Administrative Coordinator at MiWay will work closely with the Transit Director, members of the management team, and colleagues to provide administrative support within the Division while coordinating matters of priority with a high degree of professionalism and attention to detail.

Duties and Responsibilities

  • Provide confidential administrative support including correspondence from Transit Director 
  • Coordinate the Transit Director’s schedule, ensuring it is effectively planned and aligned with the Transit Director’s key priorities, with related logistics identified and taken care of in a proactive manner ensuring directions are followed up on by staff.
  • Process daily email, mail, and phone calls, and research and respond to queries as required.
  • Act as staff liaison for pillar committees and other task forces or working groups providing administrative support including scheduling, preparing agendas and minutes, and attending meetings after hours, when required.
  • Oversee and coordinate Escalated Service Requests. Process escalated complaints and inquiries as received and within defined timelines; respond or direct responsibility for responses. Liaise with administration staff at the Offices of the Mayor and Council, City Manager, and Transportation and Works Commissioner.
  • Monitor the budget and purchases for the Transit Director’s Office and reconcile monthly expenses and annual expense report
  • Track corporate reports, service requests, and daily requests for the Transit director’s attention
  • Maintaining files and records for safekeeping.
  • Other duties and special projects as assigned. 

Skills and Qualifications

  • Graduation from a post-secondary program in administration, business or related fields. Equivalent experience may be considered.
  • 3 -5 years experience in administration with direct support of senior executives or preferably in a municipal environment.
  • Ability to communicate effectively, with tact and diplomacy, with internal and external business partners including elected officials, staff, the public, and outside agencies.
  • Ability to recognize and keep confidential information.
  • Excellent organizational and time-management skills and the ability to prioritize tasks with attention to detail.
  • Proficient in Microsoft 365, SAP Applications, WebEx Meetings, and other relevant software.
  • Ability to function with minimal supervision.
  • Experience in finance, business analysis, and Lean methodologies is an asset

 

If you're ready to take on a challenging yet rewarding role where you can showcase your dynamic personality and administrative skills, apply now to join the MiWay team as our Administrative Coordinator!
 

Hourly Rate/Salary: $ 58,942 - $ 78,592 
Hours of Work: 35 
Work Location: Semenyk Court 
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Mississauga Transit , Mississauga Transit 

Executive Assistant

City Of Mississauga
Mississauga - 298.45km
  Administrative Jobs Full-time
  58,942  -  78,592
Closing Date: 05/05/2024 Job Summary Are you a vibrant personality with a knack for multitasking and a passion for providing top-notch administrative support? MiWay is seeking an A...
Learn More
May 2nd, 2024 at 17:44

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume