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This role supports the RBI Summer Edition program, which like all programs at Jays Care, break-down barriers for marginalized communities, addressing issues like poverty, food insecurity, and discrimination. RBI Summer Edition is a free day camp linked to the TDSB’s summer school initiative, that offers children from priority neighborhoods enriching programs that encourage school attendance and personal growth.

In Talent Management, the Coordinator handles staffing for the RBI SE program, including retaining seasonal staff, recruiting new team members, and managing staff administration during their contracts. This role requires strong organizational skills to ensure smooth operations and successful program delivery and is responsible for:

1.    Organizing collection and retention of summer staff job applications
2.    Communicating administrative and program updates to staff
3.    Assisting with the distribution and collection of staff hiring & onboarding documents
4.    Collecting and tracking staff certifications and training attendance
5.    Co-designing and editing informational and recruitment materials for principals and teachers
6.    Distributing and collecting feedback from staff
7.    Co-ordinating payroll submissions with Jays Care Finance & Operations team
8.    Other administrative tasks as directed.
 
In addition, the Administrative Coordinator can expect to be assigned to support a wide range of Jays Care Foundation projects beyond RBI Summer Edition including, but not limited to:
•    In-stadium events
•    Community events
•    Fundraising events
 
To find out more about any of these programs, please check out our website: www.jayscare.com
 
Reports To: Adam Shulman, Program Manager
Contract Duration: 10-month contract 
Work Location: Hybrid; required to work in office at Rogers Centre twice a week
Compensation: $22/hour
Application Deadline: Friday, November 1st, 2024

Coordinators on the Jays Care team are expected to be highly driven, have a phenomenal work ethic and be excited to work both independently as well as in a team. Coordinators will be expected to apply the following skills to their work on a regular basis:

Jays Care Administrative Coordinators are highly skilled at:
Receiving/Delivering Feedback

•    Utilizing feedback and building it into their development and goals
•    Using a standardized format for providing constructive feedback to others
•    Actively scheduling opportunities for debriefing, discussion and feedback
•    Seeing conflict as an opportunity for transformation and growth
Exception Customer Service  

•    Oral and written communication
•    Solving problems with optimism and creativity
•    Responding to challenges and issues with a sense of calm and accountability
•    Helping stakeholders feel seen, heard and cared for
•    Consistently demonstrating drive, dedication, capacity, reliability and care
Possibility Thinking    

•    Thinking critically about their work and impact
•    Developing big and bold thoughts and setting lofty goals
•    Working to constantly work smarter and more efficiently 
•    Innovating to enhance outcomes 
Team Players      

•    Taking the initiative to build team culture
•    Practicing inclusive language and behaviour
•    Respecting team norms and values and work to uphold them
•    Building and maintaining relationships with TBJ, Rogers and community partners
Uisng Baseball For Development 

•    Demonstrating high confidence with the rules, terminology and fundamentals of baseball/softball
•    Coaching baseball fundamentals
•    Adapting baseball drills and skills for a wide range of variations
•    Adapting activities to focus on a range of outcomes    

 Desired Education/Experience:
•    Bachelor’s Degree or College Diploma in Recreation, Social Work, Business, Communication, Equity Studies, or related field (e.g. human services, health or education)
•    Strong written and oral communication skills
•    1+ years working with families living in historically marginalized communities
•    Good demonstration of problem-solving skills and ability to work in a group
•    Significant competence in PowerPoint, Excel and different online communication platforms (Zoom, Microsoft Teams)
•    Fluency in a language other than English is an asset
 
Competencies/Personal Attributes:
•    Strong inter-personal skills
•    Ability to work in a fast-paced environment
•    Ability to work under pressure
•    Exceptional ability to support multiple projects at once
•    Organized and detail oriented
•    A creative and innovative forward-thinker
•    Strong attention to details when planning
•    Willingness to work outside of regular 9-5 schedule
•    Highly motivated and committed to program success, willing to be flexible

Schedule: Full time
Shift: Day
Length of Contract: 10 Months
Work Location: 1 Blue Jays Way (210), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Administration & Reception / Coordination
Requisition ID: 311149

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3490 North Brock St (5490), Whitby, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 313859

Posting Period: 16-OCT-2024 to 30-OCT-2024 

Are you driven to make tangible impacts towards housing security for vulnerable Torontonians? Do you enjoy working in a fast-paced environment, and want to play an integral role in contributing to the City's HousingTO 2020-2030 Action Plan? If this sounds like you, we encourage you to come join our growing team of housing professionals in the Housing Secretariat Division.

Working to enhance the health of Toronto's residents, neighbourhoods, economy, and environment, the Housing Stability Services section delivers funding and incentives, and develops innovative housing solutions to create and maintain safe affordable rental housing for lower-income residents in the following areas:

Community Housing Administration: Develops relationships with housing providers and their partners to ensure appropriate access, contractual compliance and operational sustainability. Provides advice and support regarding the independent operation of housing providers to their Boards and staff.

Housing Benefits and Supports: Responsible for the City’s implementation and oversightof a range of housing benefit and rent supplement programs in coordination with other levels of government, providing specialized administrative support services for the management of a portfolio of households, service agencies, community partners and private landlords.

City Housing Corporations Relationship Unit: Maintains the City's relationship with housing corporations such as Toronto Community Housing Corporation, and Toronto Seniors Housing Corporation by providing service manager oversight, relationship management, and strategic support.

Operations Support: Delivers value-added services and supports by focusing on data management, program and policy development, communications, and training.

Major Responsibilities:

The primary functions associated with this position include but are not limited to:

• Contribute to the development of, and implements policies, programs and service plans to operationalize housing initiatives delivered by Housing Stability Services.
• Monitor and evaluate the quality of service delivery to ensure that the City's interests, including improved outcomes for clients, are met by building and maintaining effective working relationships with community partners.
• Monitor processes and programs to ensure effective and coordinated program service delivery, by gathering and coordinating information from various sources, within and outside the Division, to support the reporting and assessment of housing programs.
• Act as the point of contact for community partners providing information, education and support on processes, policies and ongoing impact of service delivery.
• Monitor and oversee the administration of housing providers and service agencies and lead the required reporting
• Collaborates and leads with other management staff to develop and monitor program goals and objectives, including ensuring the program design and requirements of service agreements with housing providers and service agencies are met.
• Lead /support community engagement, communication and, relationship management to build capacity among service providers to ensure the user experience is integrated into program development.
• Represent the Housing Secretariat on stakeholder advisory groups with Divisional committees and external communities.
• Monitor and analyze changing community needs, trends and evolving issues for the purpose of identifying necessary operational policy revisions and development.
• Use a variety of change management tools to develop, promote and operationalize progressive changes to programs.
• Undertake projects as assigned including pilots, demonstrations and applied and evaluative research projects.

Key Qualifications:

1. Post-secondary education in a social science, community development, social work, or public administration discipline or an equivalent combination of related education and experience.
2. Experience in the planning, development and implementation of housing-related programs and policies.
3. Experience managing administrative and financial activities associated with institutional operations, ensuring compliance with divisional and legislative guidelines and policies through continuous monitoring and evaluation.
4. Experience in engaging and developing partnerships with key stakeholders, including but not limited to other levels of government, community agencies, housing providers, staff, and clients.
5. Ability to effectively direct and motivate project staff teams.
6. Highly developed conflict resolution, problem solving, facilitation, and communication skills.
7. Good judgement in public relations with the ability to effectively manage communications to community and government agencies, committees and coalitions.
8. Knowledge of effective methodologies for data collection and analysis.
9. Ability to work effectively with electronic spreadsheets, word processing, and presentation software.
10. Ability to effectively communicate, both orally and in writing, at a supervisory level.
11. Knowledge of current issues and trends in homelessness, affordable and social housing, social work, mental health, addiction, community funding, municipal trends and policies.
12. Knowledge of Collective Agreements, Occupational Health and Safety Act, MFIPPA, and other relevant legislation.

Posting Period: 16-Oct-2024 to 06-Nov-2024

Major Responsibilities:

• Administers, prepares, co-ordinates requirements and reviews designs, reports, specifications and any documentation related to Toronto Water projects, and Operation and Maintenance activities, using various software applications.

• Prepares tenders and administers contracts for the installation, construction and rehabilitation of municipal infrastructure to ensure contracts are carried out in accordance with City standards, specifications and procedures.

• Conducts surveys, investigations, and studies for a variety of planned proposals, programs, and projects pertaining to water and wastewater infrastructure.

• Conducts field  inspections and evaluates condition of assets for a variety of Toronto Water related projects, proposals, and programs; Assists or carries out technical work for the planning, design, tendering, construction and inspection of municipal infrastructure.

• Assists with the preparation of budget and tracking of expenditures.

• Leads projects and directs staff on projects.

• Prepares drafts of documents, contracts, specifications and agreements for the Engineers, or Supervisor.

• Programs, operates and maintains a variety of digital, analogue, wireless,  computerized and other equipment and systems in performing surveys, drafting, calculations, diagnostics, repairs, studies, etc.

• Develops, maintains and monitors programs and systems.

• Performs design and drafting work and prepares and checks map data and products using Computer Assistant Design and Drawing (CADD) input information.

• Checks and provides progress/inspection reports on the work of contractors and developers to ensure use of safety equipment, adherence to approved designs, procedures, regulations, statutes, specifications etc.

• Performs and/or monitors tests and submits results for analysis.

• Liaises with Utility companies, developers, public, contractors, internal stakeholders etc. at meetings, to resolve problems etc.

• Prepares training course materials and conducts training courses and demonstrations for relevant users.  Trains and directs the work of staff.

• Performs and/or reviews research and calculations. Analyzes technical data.

• Investigates and responds to inquiries from the public, surveyors, consultants, contractors and internal stakeholders related to Toronto Water projects, programs, and proposals.

• Prepares, reads and interpret technical drawings.

• Searches, evaluates and analyzes existing records, notes and plans.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Completion of a Civil Engineering Technologist Program from a recognized College or equivalent combination of education and experience.

2. Considerable experience in Civil Engineering including practical experience with installation and/or rehabilitation of municipal infrastructure.

3. Considerable experience in providing customer service to a broad range of stakeholders.

4. Experience in the operation of CADD (e.g. Microstation ) and GIS (e.g. ArcView)

You must also have:

• Must possess a Class "G" or better Driver's License valid in the province of Ontario and able to maintain same and provide a personal vehicle.

• Advanced knowledge of a variety of software packages including Microsoft Office Suite (i.e. Word, Excel, Access, Outlook, and Visio), geospatial data and mapping applications and mainframe systems such as, but not limited to: Hansen, SAP, ArcGIS and GIS viewer.

• Knowledge and understanding of Municipal Civil Engineering principles, practices and construction methods related to hydrology, hydraulics, storm water management, water efficiency/conservation; and permanent restoration of transportation infrastructure.

• The ability to interpret engineering drawings and documents, e.g. plans and profiles, surveys, Specifications, etc.

• Knowledge and understanding of relevant regulations, statutes, standards and practices (e.g. Occupational Health and Safety Act, Ontario Underground Infrastructure Notification System Act 2012, Safe Water Drinking Act , Construction Act , Ontario Provincial Standard Specifications and Drawings , City of Toronto Water Supply and Sewers bylaws).

• Demonstrated ability to perform manual and computerized mathematical calculations used in engineering analysis.

• Knowledge of and experience with procurement and purchasing procedures and the preparation and administration of construction contracts, Requests for Tender, Requests for Quotations, Requests for Proposals.

• Ability to work effectively in a team environment with consultants, contractors, colleagues and other City employees at all levels and members of the public.

• Excellent interpersonal skills with the ability to communicate effectively, both verbally and in writing, at all organizational levels.

• Advanced problem solving, project coordination skills and the ability to exercise independent judgement in dealing with technical matters.

• Ability to plan, prioritize and organize and work with minimal supervision.

• Demonstrated ability to provide work direction to other staff.

Assets:

• Understanding of continuous improvement processes and practices (e.g. Lean-Six Sigma and/or project management certification would be an asset).

• Membership or eligibility for membership in the Ontario Association of Engineering Technicians and Technologists would be an asset. 

• Posting Period: 17-OCT-2024 to 31-OCT-2024

Are you ready to be a key player in ensuring the heartbeat of our vibrant city stays strong? We're thrilled to announce an exciting opportunity within our Facilities Management section – the cornerstone of maintaining over 400 buildings.

At the heart of our Divisional Management Unit, the Facilities Management section is dedicated to maintaining City properties at the highest standards. Our mission is to create a safe, compliant, clean, and functional environment that best serves both our esteemed staff and the residents of the city.

Join Us on October 24, 2024, from 3:00 p.m. to 4:00 p.m. to explore the full details of this exciting opportunity.

Clink on the link: https://toronto.webex.com/toronto/j.php?MTID=ma3636491500065801bf55d5461ee9369

Job Summary:

Reporting to a supervisor the incumbent will be required to direct and coordinate the activities of trades, staff and vendors engaged in the installation, repair, and maintenance of mechanical, electrical & HVAC systems in City of Toronto buildings.

Major Responsibilities:

• Assists in organizing and directing all activities within the assigned Shops facility, including the mechanical maintenance and small engine shops
• Directs and coordinates activities of Trade and other workers engaged in facility construction, electrical and mechanical maintenance and repair
• Performs field inspections of job sites with plans and checks work progress, safety, and personnel performance to ensure work complies with plans and specifications. Confers with departmental staff regarding necessary changes to specifications for new installations. Plans and organizes the duties and assigns staff to maintain and repair mechanical equipment to ensure it meets specified operating conditions. Checks all completed jobs to ensure satisfactory work. Monitors and records progress of projects and repair/maintenance assignments
• Receives calls for emergency maintenance regarding broken or disabled services. Determines work required and dispatches personnel to job location. Attends on site, as necessary
• Assists the Supervisor in coordinating and scheduling Facilities Operations trades personnel and/or outside contractors in daily work requests, preventive maintenance and projects
• Works in the computerized Building Maintenance Work Order system to assist in the processing of daily work requests
• May be required to provide technical input to the Supervisor for the development of contract, purchasing and budget documents
• May be required to provide direction and monitoring of contractor work
• Inspects facilities, and observes equipment to detect malfunctions and ensure proper operation of equipment
• Prepares work shift schedules and vacation schedules for Supervisors' approval
• Maintains inventory records of tools, supplies and equipment.
• Completes requisitions, as needed, to order materials. Makes emergency calls for repair and/or replacement of major items
• Maintains record of annual inspections and repairs
• Provides on-the-job training, work direction and instructions to staff in relation to health and safety in the workplace
• Communicates with departmental staff, outside agencies and the public, as required
• Investigates operational issues and reports findings to Supervisor
• May be required to drive City or personal vehicles as part of job function
• May be required to be on call on a rotating schedule basis 

Key Qualifications:

1. Considerable experience working with Mechanical and Electrical systems with a focus on facilities maintenance, in complex facilities with a focus on base building, construction and complex critical systems in various sites, including 24/7-hour sites
2. Experience working with Building Automation Systems (a focus on operating complex or large critical facilities that operate 24/7 is preferred)
3. Must possess a 4th Class Stationary Engineer Licence, through TSSA, or a Trades Licence pertinent to this position such as electrical, HVAC, or plumbing, and must be in good standing with the Ontario College of Trades
4. Experience using corporate software applications (i.e. MS Outlook, Microsoft Word, Excel, etc.).
5. Must possess a valid Ontario Driver's Licence – Class G

You Must Also Have:

• Ability to provide work direction and training to others.
• Ability use shop equipment, hand and power tools
• Ability to travel to various locations and pick up tools. 
• Ability to read and interpret sketches/maps/blueprints
• Must be able to use iPad, iPhone, laptop and PC computer.
• Must be able to communicate effectively in writing.
• Must be physically capable of performing required duties.
• Ability to deal courteously with the public.
• Must have a working knowledge of Mechanical and Building Codes: Electrical Code, Plumbing Code, HVAC Codes and T.S.S.A.
• Extensive knowledge of operating large, complex HVAC and Building Automation Systems.
• Familiarity with the Occupational Health and Safety Act, W.H.M.I.S and the regulations that apply to this work.

Serving on the front-lines, our Customer Success team assists PayMyTuition customers with our solutions and payment processes. These representatives are experienced communicators who enjoy solving problems and engaging with users.

Imagine a working environment where success is constantly in sight, where the desire to overperform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

PayMyTuition customers and users receive dedicated and individualized support through our diverse Customer Success team. Customer Success at PayMyTuition comes with strong product knowledge of the various solutions and technology offered, positive attitude through the thick and thin as well as strong communications across a number of mediums. Initially, members of the Customer Success team will receive a broad perspective of knowledge across the core products, which along with boosted communications skills, will result in assisting and aiding clients through many different issues and problems with ease.

Key Responsibilities and Duties:

Skills and Qualifications:

12/30/2024

Address:

4100 Gordon Baker Road

EDB Platform is searching for the right resource to join our Online Banking Technical Support (OBTS) Team!  You have mainframe experience, are detail oriented and willing to learn about the online world of core banking systems.

The Technical Operations Specialist is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.

Some Specific Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.

• Detects system failures or issues so that defects may be discovered and corrected.

• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.

• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.

• Participate in discussions with development team regarding proposed solutions.

• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.

• Provides on-call support an immediate response to production issues.

Qualifications:

• Experience in z/OS, MVS, TSO, ISPF and JCL is required

• Exposure to CICS, DB2, ESP and NETVIEW is preferrable

• Understanding of SDLC

• Strong analytical skills for complex problem solving

• Detail oriented with strong organizational skills

• Knowledge of the banking/financial industry is an asset

• University degree or college diploma in Computer Science or equivalent

Skills:

• Good collaboration and multi-tasking capabilities

• Strong team collaboration and communication skills

• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs

• Excellent oral and written communication skills

• Ability to learn new skills in dynamic, high-pressure environment

• Willingness to be on-call and provide 24/7 support

$60,000.00 - $111,700.00

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 764 Yonge St. (5375), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 313604

The Administrative Assistant 1 for Toronto Emergency Management will report to the Executive Director and will play a critical role on the team providing senior level administrative support, advice and guidance on key initiatives, policies and organization within the division.

Major Responsibilities:

• Provides senior level administrative support, advice and guidance on key initiatives and policies.
• Reviews and directs incoming correspondence, phone calls, and initiates responses; prepares correspondences and presentation materials.
• Co-ordinates daily administrative operation by organizing workload priorities, including managing and scheduling daily appointments and activities; arranging meetings and business travel and organizing the daily schedule around urgent requests from the Mayor's office, city councillors, and the City Manager as well as department staff.
• Provides effective work direction, training and guidance and acts as a resource to support staff; may direct and train, on a daily basis, clerical support services on divisional processes and procedures.
• Co-ordinates the development and implementation of administrative standards and procedures for the division.
• Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action.
• Addresses and resolves concerns from distressed clients seeking solutions to their issues.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitrations, letters of discipline, contingency planning, restructuring and downsizing initiatives, position termination; may attend and take minutes at grievance hearings.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation.
• Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures; applies and checks layout and formatting guidelines.
• Proof-reads own and other's material.
• Monitors all key reports required for committees and council and ensures deadlines are met.
• Reviews council and standing committee agendas and reports, flagging items that will impact on operations and identifies issues and initiates responses.
• Organizes and maintains up-to-date manuals, such as Council and corporate administrative policies and guidelines.
• Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters, bulletins and flyers.
• Co-ordinates and maintains the records management system.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor's office and councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, protocols.
• Performs highly independent, specialized administrative tasks, including, preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices.
• Prepares complex calculations and analysis of data, monitors expenses and participates in compiling data for forecasting and budgeting.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems.
• Attends various meetings, events, hearings in support of the Division Head.
• Co-ordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, printing of conference materials, registration. Takes/transcribes minutes and follows-up taking action when necessary.
• Maintains petty cash.
• Monitors, tracks and reports attendance management.
• Maintains a continuous awareness of corporate and departmental administrative systems and procedures, organizational structure and major activities in order to provide effective administrative assistance.

Key Qualifications:

1. Post-secondary degree or diploma in a relevant discipline or the approved equivalent combination of education and/or related experience.
2. Considerable experience providing administrative support to senior management, including handling a broad range of administrative matters, standard office practices and procedures.
3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts, tables and statements to senior and executive management.
4. Extensive experience preparing agendas, taking minutes at meetings and identifying items for follow up.
5. Considerable experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
6. Ability to utilize a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
7. Exposure to municipal operations that may also include but not limited to knowledge of legislation, bylaws, policies related to municipal operations.
8. Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision in a politically sensitive environment, using sound judgement and discretion including handling of confidential materials and information.
9. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, assess situations to determine importance, urgency and risks and make clear decisions or deal with conflicting priorities and work demands.
11. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
12. Excellent oral and written communication skills.
13. Must be resourceful, adaptable and possess a high degree of initiative.
14. Ability to research and prepare information in a timely manner.
15. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
16. Ability to provide work direction to other support staff.
17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.