All jobs within 50 km around Waterfront Communities-The Island

• Posting Period: 08-Aug-2024 to 22-Aug-2024

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Recent graduate or graduating in 2024, from a University Engineering degree program in civil/structural, transportation, and environmental engineering as recognized by the Ontario Ministry of Training, Colleges & Universities.

2. Experience using a variety of software products such as Microsoft Office Suite, Access, and/other related data software.

3. Possession of a valid Province of Ontario Driver's License (G) and vehicle

4. Ability to communicate effectively.

5. Academic/working knowledge of the processes, procedures, practices and equipment used in civil, structural, transportation, and environmental engineering

6. Academic/working knowledge of relevant legislation, including the Environmental Protection Act, Ontario Water

7. Academic/working knowledge of Resources Act, Safe Drinking Water Act, Occupational Health & Safety Act, etc.

8. Ability to attain working knowledge of all related City of Toronto policies, procedures and practices including: Collective Agreement, HR Policies, financial procedures, etc.

Job ID: 30445

Job Category: Health Care

Division & Section: Seniors Services & Long Term Care, LTC Regional Services

Job Type & Duration:  Permanent, Full-Time Vacancy

Hourly Rate and Wage Grade: $63.16 - $68.34, Wage Grade 16

Shift Information: Monday to Sunday, 35 hours per week

Number of Positions Open: 4

Posting Period: 06-Aug-2024 to 20-Aug-2024

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

• Job Classifications: Part-time Warehouse
• Job Type: Permanent/Hourly
• Workdays: Monday - Fridays* no exceptions
• Scheduled Shift: shift can start between 4:30 AM to 5:15 AM
• Must be able to work up to 25 hours per week

• Ability to follow set procedures
• Ability to lift up to 70-lbs (32-kg) unassisted
• Able to work with automated conveyor belts and manual rollers
• Comfortable working inside container trailers, delivery trucks or similar equipment
• Good organizational and multi-tasking skills
• Comfortable working in a fast-paced, physically demanding and temperature changing warehouse environment
• Must be able to work with and recognize postal codes and routing charts
• No experience necessary.

• Tuition reimbursement up to $3000 per semester (conditions apply)
• Full training provided
• Weekly pay (every Friday)
• Wage $20.50/hr. (17.30/hr. union rate + 3.20/hr. bonus)
• Guaranteed progression up to $28.39 per hour
• Extended health and dental benefits
• Group insurance and pension benefits
• Opportunities for advancement
• Free onsite parking

We are looking for a qualified Software Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
  • Providing contribution to design/review process
  • Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
  • Production/Input to an overall Project Plan, strategy, and implementation
  • Procedural documents completed to support user (guidelines, job aids. etc.)
  • Input provided to preparation and execution of testing.
  • Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 5+ year experience in Java Springboot, developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous experience in banking industry/financial services is preferred
• MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
• version control tools, like Git, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

08/23/2024

Address:

33 Dundas Street West

Customer Solutions

Designs and creates digital experiences by prioritizing users and business requirements over technology limitations and constraints. Understands logical user flows focusing on interaction models, navigation and usage. Applies user-centered design processes to create satisfying and compelling experiences for users of a product. Conducts user research and testing, develops wireframes and task flows based on user needs. Collaborates with development teams to create intuitive, user-friendly software by applying understanding of graphic design, programming and web technologies.

• Works with cross-functional teams including engineering, product management and user research.
• Chooses and implements the best design techniques and tests for usability.
• Gathers user and business requirements and turns them into initial sketches and wireframes all the way through to visual design and HTML/CSS prototyping.
• Uses wireframes, flows, sketches, and customer journeys to communicate designs in order to promote cross-disciplinary team development and communication.
• Creates simple prototypes that convey the intent of initial ideas and thoughts.
• Understands the user and business needs and transforms them into a digital experience.
• Creates sitemaps and determines the information architecture, makes wireframes and prototypes.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

Foundational level of proficiency:

• User Interface Design.

Intermediate level of proficiency:

• Design Pattern/ (User Behavior).
• Imaging Tools.
• Web Analytics.
• Media Content and Graphic Designs.
• Emotional agility.
• Adaptability.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Data driven decision making.

Advanced level of proficiency:

• Business Requirements Definition, Analysis and Mapping.
• Accessibility.
• Responsive design.
• Storytelling.
• Usability Evaluation.
• Design Thinking.
• Human Centricity aspects.
• User Experience Design.
• User Research.
• Customer Centricity.
• Deep knowledge and technical proficiency gained through extensive education and business experience.

Senior UX Designer 

Are you a curious, self-driven UX professional who loves the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come join us as we grow our team focused on creating user-centred data driven experiences, supporting customers as they manage their business finances through our Online Banking for Business platform. Our work spans mobile, tablet, and desktop experiences while our customers range from small entrepreneurs to large corporations.

As a Senior UX Designer you are a creator of bar-raising experiences. You inherently look for ways to remove the difficult and make complex tasks feel easy, intuitive and have a seamless flow that helps our customers feel confident when engaging with our products and services. We are continually striving to remove friction and provide a seamless and consistent end-to-end customer experience across our digital platforms.

Responsibilities

Create and Build:

• Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and other design artifacts to effectively communicate interaction and concepts with your product team.
• Work closely with, Content Strategists, UX Researchers, Product Managers and Developers in a collaborative team-oriented environment to create and test new products, features and functionality.
• Deeply understand and advocate for the user’s needs while developing features that align to the needs of the user and add business value. 
• Share ideas, lead peer-reviews, and exhibit strong listening skills. You justify and articulate design decisions during design reviews. You lead brainstorming and sketching sessions with product teams. You represent the voice of your team to cross-functional leadership and keep the product on track.
• Turn user research and usability feedback into easy-to-use solutions. Gather, analyze, and synthesize UX needs for complex product and user requirements.
• Perform site or application audits and analyze data from various measurement tools in order to provide insights on user behavior and identify recommended design changes.
• Stay current on UX trends that help solve for complexity, through our research tools and other methods to understand what other competitors are doing to simplify the experience.
• Identify how to best integrate usage analytics into our product that will generate data to help us track and measure the success of our designs.
• Support the ongoing development and use of the Design System by supporting the Design System team’s engagement and execution model

• Apply expertise and creative thinking to address unique or ambiguous situations and find solutions to problems that can be complex and non-routine.
• Articulate with ease the "why" behind design decisions to product and leadership teams while representing the voice of our users.

Lead and Influence

• Work closely with other UX leaders to strengthen design processes and culture and develop best practices for applying design-thinking methodologies and telling user-centered stories.
• Work with design peers to elevate our design process by defining and implementing process frameworks that ensure improved UI alignment, efficiency, quality, and innovation.
• Effectively present/communicate design practice and process topics to designers, partners, and stakeholders.
• Proactively look for opportunities to mature the design delivery process, with an emphasis on harnessing the value of our strategic design capabilities
• Collaborate with the internal design and research team to establish the UX development process, including UX roadmaps, design guidelines and best practices supporting the implementation of new and existing digital applications.
• Promote and advocate for UX design and customer centric design thinking across the organization.
• Continuously update yourself by learning and leveraging new technologies and best practices within the field of user experience in order to enhance our practices.

About You:

You’re a fit for the role of Senior UX Designer if you have:
 

Must-have qualifications

• Advanced working experience as a UX Designer strategist, UX architect, information architect, interaction designer, UX/UI designer (or similar role), with a bachelors’ degree in a related field (or equivalent industry training / experience)
• Advanced working experience on customer-facing websites with actionable design direction which includes personas, prototypes, user testing, strategic planning.
• Advanced working experience with all aspects of user research, UI design, interaction design and usability for the web
• A strong portfolio demonstrating past work and experience in UX strategy
• Mastery of your craft with a passion to extend your knowledge of UX design principles, modern design tools, emerging technologies, Design thinking, Lean UX, Agile development, accessibility and industry practices and trends through your team
• Proficient in design and prototyping tools (Figma, FigJam, etc.)

• Enjoy mentoring other designers to up their craft
• Previous working experience with analytics tools (e.g. Adobe Analytics, Google Analytics, Quantum Metric)
• Previous experience applying Lean UX methodologies
• Experience working in and leading teams through agile development and waterfall methodologies.
• Strong time-management, multi-tasking and prioritization skills
• Critical thinking skills that allow for creative problem solving
• Excellent written and verbal communication skills
• Expert knowledge and experience producing user flows, wireframes, prototypes, and conceptual and information architecture diagrams.
• Ability to quickly adapt and work across multiple teams and partners managing various high priority deliverables

$74,800.00 - $138,600.00

The Maintenance Mechanic is responsible for inspecting, maintaining, and replacing filters and performing minor preventative maintenance on heating, ventilation, and air conditioning (HVAC) equipment on all client sites to maintain efficiency and mechanical integrity of HVAC units. This position is well-suited for graduates of a college or other post-secondary programs in HVAC studies. Minimum G3 Gas License required, G2 preferred.

KEY DUTIES & RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

All routine maintenance and inspection regardless of size of location of the mechanical equipment being inspected or maintained, where this work is done as a periodic routine service inspection maintenance procedure by the employer, limited to:

• Filter Changing and maintenance thereof
• All oil and greasing
• All belt adjusting or replacement
• Cleaning of cooling towers, coils, evaporator and condenser tubes and water treatment
• Delivery of parts and equipment
• General housekeeping
• In the area where a problem exists with non-union competition, the assignment of Maintenance Mechanics duties may be adjusted to meet local conditions in agreement with the Local Union Business Manager
• Cleaning, repairing and routine maintenance of solar energy equipment
• Helper for service and maintenance Journeymen and Apprentices, as long as the Apprentices are fully employed

KNOWLEDGE AND SKILLS

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• HVAC tools, materials, and safe work practices.
• Types of air filters.

SKILLS

 Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Effectively using organizational and planning skills.
• Maintaining HVAC equipment.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Manage the budget within assigned department.

EDUCATION

Minimum G3 Gas fitter certification is required

Must be a member of UA787

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success

We are looking for a passionate Software Engineer to join our forward-thinking team. This role offers the exciting opportunity to build the next generation of our Cloud Data Platform by modernizing and refactoring a critical on-premises application into a fully cloud-native solution on Google Cloud Platform (GCP).

Key Responsibilities:

• Modernization and Refactoring: Transition legacy applications into a robust, scalable, and cloud-native solution on GCP.
• Cloud Data Platform Development: Contribute to the development of our next-generation Cloud Data Platform, integrating the refactored application.
• Data Modeling and Architecture: Design and implement scalable and efficient data models and architectures.
• Cloud-Native Solutions: Utilize GCP technologies to build and optimize streaming and batch data pipelines.
• Stakeholder Collaboration: Engage with stakeholders to gather requirements, provide updates, and align development with business goals.
• Technical Vision and Planning: Develop and implement a strategic plan for the migration and long-term maintenance of legacy systems in the cloud.

Required Skills and Experience:

• SQL Expertise: Strong SQL skills, particularly with SQL Server and Oracle databases.
• Stored Procedures: Extensive experience with stored procedures in SQL Server and Oracle.
• SAS Scripting: Proficiency in SAS scripting.
• Hyperion Essbase: Experience with Hyperion Essbase OLAP reporting cubes is a big bonus.
• Data Modeling and Architecture: Expertise in data modeling and data architecture.
• GCP Expertise: Experience with GCP services, including Composer, Dataflow, Java, Python, GCS Cloud Storage, and BigQuery.
• Environment Setup: Ability to architect and establish GCP environments from scratch.
• Migration Process: Experience in devising structured migration processes and architectures.
• CI/CD and DevOps: Knowledge of implementing CI/CD best practices and DevOps methodologies.
• Spark Clusters: Experience in setting up and working with Spark clusters.
• Software Engineering Principles: Strong foundation in software engineering principles, particularly object-oriented development.

General Requirements:

• Team Player: Ability to collaborate effectively within a team.
• Independent Worker: Self-motivated and capable of working independently with minimal supervision.
• Stakeholder Engagement: Excellent skills in interfacing with stakeholders for requirements gathering and progress updates.
• Proactive and Self-Motivated: Demonstrates initiative and thrives in an environment where they are not micro-managed.
• Long-Term Vision: Ability to contribute to and implement a long-term technical vision for the migration of legacy software into the cloud.

Preferred Qualifications:

• Problem-Solving Skills: Strong analytical and problem-solving abilities.
• Communication Skills: Excellent verbal and written communication skills.
• Adaptability: Flexibility to adapt to changing requirements and environments.
• Certifications: Relevant certifications in GCP, data engineering, or related fields are a plus.

Join us to be part of a dynamic team, building the future of our Cloud Data Platform and driving technological transformation. If you are passionate about leveraging cutting-edge technologies to solve complex challenges, we want to hear from you!

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

What is the opportunity?
In this role, you will provide administrative assistance and organizational coordination to a Vice President, within Technology & Operations.

What will you do?

• Act as the key contact for the executive that you will be supporting.

• Manage and maintain calendars, and coordinates meetings, conferences, and travel arrangements for the Executive.

• Responsible for monitoring an inbox to help manage meeting proposals, and action items and address and delegate inquiries.

• Support to organize meetings, video and in-person meetings (book meeting location and equipment resources). Set up and coordinate business planning sessions, townhalls, staff meetings, management meetings, bi-weekly management team meetings and one-on-one’s with direct reports; agendas minutes and supporting materials.

• Prepare presentation materials, reports and meeting agendas, as required.  Ensure relevant information is accessible, assembled and prepared for meetings.  

• As required, follow up on any agenda items, minutes or deliverables including coordination with facilitator and presenters to deliver materials in a timely manner.

• Support the overall objectives of the senior management team with the coordination of meeting planning and materials, including providing administrative support, organizing of team meetings, helping with town hall meetings, etc.

• Coordinate travel and hotel arrangements for the team, as needed.

• Process monthly expense reports and maintain Vacation Schedule and up-to-date records for the executive and their direct reports within Workday.

• Validate expense reports before VP approval, as required. Proactively seek opportunities to provide additional value to ensure all established deadlines/commitments are met

• Work closely with other executive assistants in the organization to effectively plan meetings, and events and manage calendar series. Provide administrative back-up to other executive assistants during vacation and other absences

• Continue to adjust the way we work, supporting the overall goals of the senior management team (display agility, utilize new tools and skills (virtual capabilities) and encourage and proactively identify and execute on efficiencies).

• Facilitate and support operational aspects, such as; asset and inventory management, onboarding support for new hires and transfers

• Support the VP in activities to drive deeper employee engagement (i.e. team social events, coffee chat sessions, focus groups, and other connect-with-VP opportunities)

What do you need to succeed?

Must have:

• 5+ years’ experience in executive administration/chief of staff experience, providing support to senior-level management or relevant experience

• Strong interpersonal and diplomacy skills. Comfort in dealing with individuals across all levels of the organization

• Ability to thrive in a collaborative environment with a strong capability to prioritize activities.

• Ability to work in a fast-paced environment. Adapt to change and navigate continuously shifting requirements

• Ability to work efficiently and accurately with minimal supervision

• Highly proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Ability to create and edit documents, and PowerPoint slide decks as per guidance provided

• Strong organizational skills including the ability to organize, plan, and schedule activities and strong calendar management/scheduling skills

Nice to have:
 

Solid knowledge of relevant policies and procedures (e.g. Workday, vacation and absence management; expense guidelines; travel policy)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

• Ability to make a difference and lasting impact

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

#LI-Hybrid
#Ll-POST

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-08-30

08/08/2024

Address:

100 King Street West

Wealth Sales & Service

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
• Assists the advisory team in preparing for client meetings, including scheduling appointments.
• Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
• Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
• Maintains and organizes client database and client files.
• Ensures transactions and tasks are appropriately assigned to team members and completed.
• Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
• Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
• Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
• Familiarity with technology applications and software used in the financial planning and investment industry.
• Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
• Successful completion of 30-day BMO NB Investment Representative Licensing Program.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Please note the base salary for this specific position in Toronto is $41,000 and this role may be eligible to receive a monthly discretionary bonus.

$32,700.00 - $48,600.00