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BDC has embarked on its digital transformation and in the process of modernizing its products and services, including the migration of our on-premises CRM to the cloud. As part of this initiative, we are looking for passionate, bilingual candidates who wish to be a key player in this transformation journey and contribute to the evolution of BDC's financing services through their technical expertise and sense of innovation.

The selected candidate will join one of the squads within the Customer Management family as a software engineering specialist. They participate in all activities of the SSDLC (Secure Software Development Lifecycle) process in agile delivery mode (ie.design, document, develop and deliver user-friendly and scalable technical solutions)

• Establish specifications that translate user needs into solutions while observing agreed budgets, timeframes, and technical parameters.

• Design and develop system components, including programming, documentation and testing of solutions.

• Ensure system quality, security, and stability by following development and documentation standards and practices.

• Create and evolve CI/CD pipelines as code in AzureDevOps.

• Participate in the elaboration of the Testing strategy for multiple initiatives and ensure that implementation of automated test bring enough confidence to quality of deliverables.

• Provide second-level technical support to the Help Desk or Operations to resolve production problems.

• Adapt to changing technology, learning, and applying new methods for achieving the goals of the organization.

• Adhere to established policies, standards, and procedures for ensuring the security and integrity of systems and data.

Professional & Educational Experience

• Seven to 10 years of experience in software engineering

• Bachelor's degree in information technology, engineering, or equivalent experience.

Minimal competencies / Essential skills

• Advanced hands-on experience in Microsoft Dynamics CRM 365 configurations and development

• Advanced programming experience in Microsoft .NET Core, .NET Framework, C#, SQL, HTML, XML, JavaScript, JQuery, ODATA, JSON, PowerShell and Web services (REST, SOAP, Graph QL).

• Advanced experience with CICD pipeline as code in Azure DevOps.

• Advanced experience with software engineering practices such as TDD, Pair Programming, Simple Design, Fake First.

• Mastery of the concepts of object-oriented programming. Good knowledge of SOLID design principles and design patterns

• Experience developing robust automated tests

• Experience with modern authentication and authorization mechanisms (OpenID Connect & OAuth)

• Excellent analytical, problem-solving and documentation skills

• Bilingualism and excellent verbal and written communication skills

• Strong Leadership, mentoring and communication skills.

• Integrity, honesty and transparency

• Professionalism, thoroughness, attention to detail and strong work ethic

Complementary skills

• Knowledge and experience in Financial Services is an asset

• Understanding of containerization and Cloud Services such as Docker, Kubernetes, Tanzu

• Good understanding of event-driven architecture, and knowledge of event streaming and messaging systems such as Kafka and ActiveMQ

• Experience working with Relational databases like SQL server and MySQL

• Proficient in developing with the various resources of the Azure cloud environment, as well as cloud design models

We are looking for a strong data analyst to join our Client Analytics team within the Marketing and Communications (MarCom) department. The person will work with the other analysts and together will ensure the continuous evolution and maintenance of marketing datasets. They will have to manipulate a variety of data coming from Google Analytics, the CRM, our marketing automation tools and other and act as the primary liaison between the Marketing and IT departments to document, prioritize and coordinate the datasets change requests.

The ideal candidate should be proficient in SQL and Power BI to be able to support the analysts by creating or updating SQL codes and Power BI datasets. They will have experience with Databricks, SQL, and data modeling.

They should be comfortable working in an evolving environment where curiosity and flexibility are key to adapt to new tools and processes.

CHALLENGES TO BE MET

• Own and maintain various Marketing datasets, ensuring their continuous evolution.

• Develop, design, and maintain complex and large Power BI datasets and dashboards.

• Improve Power BI datasets performance.

• Extract, transform, and load (ETL) data from various sources into Power BI.

• Write codes in DAX and in Power Query.

• Develop, maintain, and optimize SQL codes including views and stored procedures.

• Communicate effectively with reporting analysts to understand their requirements and translate them into actionable data solutions.

• Provide automation support to analytical teams around data-centric needs.

• Ensure data quality and accuracy through monitoring and validation.

• Build queries and workflows in Databricks and SSMS to build datasets for Marketing & Communications (Marcom) reports.

• Develop and review code used by all the data analysts in the department.

• Support team of data analysts with data knowledge or with debugging

• Design and implement data models to support business requirements.

• Troubleshoot data issues and perform root cause analysis.

• Design and document data solutions and models in collaboration with BI, data specialists, architects, data modelers, data scientists, and project/product team.

• Be the Power BI and Databricks subject matter expert.

• Provide training and support on Power BI and Databricks for Marketing analysts.

• Stay updated with the latest Power BI and Databricks features and best practices.

• Be the bridge between Marketing and IT, enable collaboration and data democratization.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Computer Science, Information Technology, Marketing, or a related field.

• Minimum 3 years of experience in creating, maintaining, and understanding SQL codes, 3 years of experience in maintaining and evolving Power BI datasets (including DAX and Power Query) and 1 years of experience in Databricks

• Proven experience in effectively communicating with reporting analysts and coordinating between marketing and IT departments.

• Excellent problem-solving skills and attention to details.

• Strong organizational and project management skills with a minimum of 2 years of experience in a similar role.

• Experience with multidimensional data modeling.

• Experience in managing Marketing data an asset (such as Google analytics, Marketing automation systems (SAP, Eloqua…)

• Experience with code migrations across different environments an asset.

• Experience using GIT versioning is an asset.

• Good understanding of SQL optimization techniques and of multidimensional database schemas.

• SQL Server Management Studio (SSMS), advance knowledge of Power BI and Google Analytics

• Experienced in Databricks.

• Ability to review own work and minimize errors. Strong attention to detail.

• Curiosity and ability to acquire technical skills very quickly. Fast learner. Strong problem-solving skills.

• Strong interpersonal, teamwork skills. Strong organizational skills, ability to estimate and deliver on expectations and communicate hurdles.

• Demonstrated ability to work both independently and as part of a team in an autonomous way.

• Bilingual french and english

#INDHP

Overview

Overview

Classification: CUPE 1655
Salary/Rate of pay: $25.1308

Application deadline: posted until filled 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

The Accounts Payable Coordinator is responsible for the payment of approved interline invoices in accordance with audit criteria and company policies.

How You'll Help:

• Maintaining inboxes of incoming invoices to process 
• Match invoices to purchase orders for payment 
• Enter invoices into Coupa for approval 
• Review and audit invoices for basic requirements including proper approvals for payment
• Update Operations and vendors regarding payment inquiries
• Liaise with Operations and Director-Vendor Management on Interline agreements
• Identify issues and escalate as required (to action, update our SOP’s & to learn)
• WCB reporting and provided updated clearance certificates of vendors and reconciliation of vendor spend per month.
• Maintain signature templates and signing authority per approved by finance
• Review and audit payments before release to vendor
• Pull reports for broker pay to process deductions 
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education in accounting or business administration. (considered an asset) 
• A suitable combination of education and/or experience may be considered
• Minimum of one year experience in accounts payable or another computerized accounting function in a fast paced environment, preferably in the transportation industry.
• A suitable combination of education and/or experience may be considered.
• Experience in AS400 an asset.
• Excellent computer skills including MS Office , specifically excel
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills. 
• Strong analytical and problem solving skills, particularly with numbers
• Understanding of accounting gl’s and taxes is considered an asset
• Detail orientated with the ability to work accurately in a high volume, fast paced environment. 

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base.
• Communicate with the terminals to ensure continued on-time service.
• Build customer trips in our Truck Mate system.
• Schedule delivery appointments to increase “load & go”/direct delivery system.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments.
• Oversee truckload traffic flow for customers shipping full loads.
• Complete daily tracking reports.
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset.
• An equivalent combination of education and experience may also be considered.
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written.
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry.
• Demonstrated customer service skills.
• Strong conflict resolution skills.
• Ability to manage deadlines and work independently in a fast paced, high transactional environment.
• Analytical with strong problem solving skills.

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

#LI-SL1

#LI-Onsite

Main Purpose and Function

The Engineering Assistant I works with senior staff in the Traffic and Data Management branch to conduct field investigations related to traffic operations and safety; develops field reports; manages and update branch databases, prepares basic sign and traffic control plans related to projects within the Transportation Division and responds to citizen concerns related to safety.

Key Contacts and Reporting Relationships

The position reports to the Traffic Safety Engineer (Civil Engineer I) and receives direction from the Engineering Assistant III Traffic Safety. The position works with staff in other Transportation branches, Streets and Electrical Design branch, Traffic and Electrical branch, and Vancouver Police Department. Key external contacts include residents, businesses, transportation companies, partner agencies including ICBC and Translink.

Specific Duties/Responsibilities

• Responds to public inquiries and uses the City’s Hansen system to allocate and track citizen inquiries and requests from 311.
• Conducts field investigations and safety studies; makes observations, data entry and basic data analysis
• Prepares citizen opinion surveys, presentations, and maintains files, supplies, and equipment.
• Under the direction from senior staff, develops basic designs for signage and paint plans using AutoCAD
• Liaises with staff in other departments to coordinate work with upcoming projects.
• Ensures OQM (Organizational Quality Management) documentation is correctly undertaken
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience

• Completion of Grade 12 including drafting courses, or an equivalent combination of education, training and experience.
• Some experience in general office, clerical, customer service and/or junior drafting work
• Valid BC driver’s license

Knowledge, Skills and Abilities

• Working knowledge of the City’s street system, transportation policies and regulations, the Street & Traffic By-Law, the Manual of Uniform Traffic Control Devices, Traffic Control Manual for Work on Roadways
• Sound knowledge of departmental procedures relating to various engineering projects
• Excellent communication, interpersonal and customer service skills
• Ability to read and interpret engineering plans and specifications and perform design drafting

• Ability to work well in a team and business environment with little or no supervision under tight time lines
• Ability to problem solve with accuracy and detail in a technical environment
• Ability to be flexible and to accommodate the operational needs of the department.
• Ability to meet tight timelines in a multi-task environment.
• Ability to provide accurate and thorough information to the public.
• Ability to maintain a cooperative and effective working relationship with both internal and external stakeholders
• Ability to work outside in inclement weather
• Proficient in the use of software applications and databases such as MS Office, Hansen and AutoCAD

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: November, 2024

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour

Application Close: October 27, 2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 28/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.