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Customer Experience Associate - Longueuil, QC (30 Hours/ Week) Full-time Job

Scotiabank

Customer Service   Longueuil
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

 

Location(s):  Canada : Quebec : Longueuil

Customer Experience Associate - Longueuil, QC (30 Hours/ Week)

Scotiabank
Longueuil
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Mar 26th, 2025 at 15:29

Customer Experience Associate Part-time Job

Scotiabank

Customer Service   Longueuil
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

 

Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 

 

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Longueuil
  Customer Service Part-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 20th, 2025 at 15:45

Dispatcher Full-time Job

Molson CoorsBeverageCompany

Transportation & Logistics   Longueuil
Job Details

As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and production teams. You will be responsible for planning, scheduling and executing beer operations and movements at the Longueuil warehouse. To this end, you will use the SAP warehouse management system (eWM/WMS/YMS) to route and control work instructions to be executed by warehouse employees associated with beer movements.

Working hours mainly at night (10 p.m. to 6 a.m.).

However, you may be required to work all three shifts (day, evening, night) depending on operational needs.

 

Responsibilities:

  • Issue priority delivery requirements in WMS according to planned production;
  • Track the execution of deliveries or transfer orders in real time;
  • Manage warehouse movements using eWM/WMS systems to plan inventory movements;
  • Initiate and manage the contingency plan in the event of a possible shutdown of IT systems;
  • Manage stock transfers in terms of receiving, transferring, order preparation and shipping.

 

Other qualifications:

  • You hold a DEC in operations management or any other program or experience relevant to the position;
  • You are available to work the night shift;
  • You have good computer skills;
  • Knowledge of SAP and WMS (an asset);
  • You are able to work in French and English (written and spoken);
  • Good communicator, you know how to demonstrate leadership, resourcefulness and you are recognized for your excellent interpersonal relationships aimed at optimizing teamwork;
  • You have good analytical skills, strong judgment and are proactive in problem solving;
  • You are recognized for your ability to make informed decisions with an overall perspective;
  • You have a good ability to work under pressure and independently; you are comfortable handling a lot of information and managing multiple priorities from various stakeholders and you adapt easily in a dynamic context where priorities are changing and deadlines are tight.

Dispatcher

Molson CoorsBeverageCompany
Longueuil
  Transportation & Logistics Full-time
As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and pr...
Learn More
Feb 12th, 2025 at 15:29

Receptionist Officer Full-time Job

Securitas Canada

Hospitality   Longueuil
Job Details

Securitas plays an essential role for our clients and in society. The Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers.

 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

 

The Receptionist Officer is a customer service driven position. If you have receptionist, hospitality, or retail industry background, you are a great fit for this role. No customer service experience? No problem! With a friendly and positive attitude, we will provide the training and knowledge you need to be successful in the security industry. 

 

Are you interested in being part of our Team?

•              Apply quickly and efficiently online 

•              Interview from the convenience of your own home

•              Weekly pay 

•              Competitive benefits 

•              Flexible schedules 

Receptionist Officer

Securitas Canada
Longueuil
  Hospitality Full-time
Securitas plays an essential role for our clients and in society. The Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitor...
Learn More
Jan 20th, 2025 at 15:41

Facilities Consultant Full-time Job

CBRE

Maintenance & Repair   Longueuil
Job Details

As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you.

This position falls within the Facilities Management sector, which focuses on all aspects of the operations of an asset base, providing support to facility managers for repairs and capital plans.

Responsibilities:

        Schedule repairs from work orders.

        Maintain direct communication with service providers to ensure all procedures, policies and reporting formats are properly followed.

        Supervise various services such as maintenance, landscaping, snow removal, de-icing and paving.

        Be the point of contact for emergencies and problems that arise during and outside normal working hours.

        Confirm that company and customer records are managed in accordance with policies, procedures and legal requirements.

        Apply in-depth knowledge of standard principles, techniques and procedures to complete complex mandates and provide innovative solutions.

        Provide coaching and impart in-depth knowledge of your own discipline and general knowledge of other disciplines within the role.

        Lead by example and act in accordance with CBRE’s RISE values.Work to build consensus and convince others to reach an agreement.

        Influence a range of customer, operational, project and service related activities within your team and other relevant teams.

        Comply with general guidelines and policies.

        Explain complex, delicate or sensitive information.

 
 

About the Role:

As a CBRE Facilities Consultant, you will oversee a variety of projects in support of the maintenance and repair program for assigned facilities.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

        Schedule repairs from work order requests.

        Maintain direct communication with service providers to ensure all procedures, policies, and reporting formats are correctly adhered to.

        Oversee various services such as maintenance, landscaping, snow/ice removal, and paving.

        Point of contact for emergency situations and issues that occur during and outside of normal business hours.

        Confirm company and client records are managed according to policies, procedures, and legal requirements.

        Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.

        Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.

        Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

        Impact a range of customer, operational, project, or service activities within own team and other related teams.

        Work within broad guidelines and policies.

        Explain difficult or sensitive information.

 
 
#GUSCAN
Qualification:
  • Must be eligible for Canada's Controlled Goods Program.
  • Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
  • Bachelor's degree preferred with 5-8 years of relevant experience. In lieu of a bachelor's degree, a combination of experience and education will be considered.
  • Ability to exercise judgment based on multiple sources of information.
  • Ability to take a fresh perspective on existing solutions. In-depth knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
  • Organizational skills and great curiosity.
  • Advanced math skills. Ability to calculate slightly complex numbers such as percentages, fractions and other financial calculations.
 
What You’ll Need:
  • Must be eligible to pass the Controlled Good Program of Canada.  
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Ability to exercise judgment based on the analysis of multiple sources of information.
  • Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Facilities Consultant

CBRE
Longueuil
  Maintenance & Repair Full-time
As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you. This position falls within the Facil...
Learn More
Dec 31st, 2024 at 15:42

Maintenance Planner Full-time Job

Molson Coors Beverage Company

Maintenance & Repair   Longueuil
Job Details

Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.

 

You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.

 

As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.

 

Responsibilities:

  • Track equipment history, costs and repairs to develop effective and proactive planning;
  • Continuous updating of the CMMS system;
  • Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
  • Plan training sessions for our employees in partnership with the training center;
  • Organize planning meetings to prioritize maintenance work and labor;
  • Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
  • Actively participate in the implementation of best planning and scheduling practices;
  • Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.

 

Qualifications:

  • Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
  • Have experience in planning and scheduling maintenance work;
  • Have experience with SAP (an asset);
  • Have solid technical knowledge;
  • Have a good team spirit and collaboration;
  • Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
  • Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
  • Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
  • You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
  • You have ideally participated in the implementation of best practices and continuous improvement processes;
  • You are bilingual (English, French) both orally and in writing;
  • You are comfortable in a change management context as well as a unionized environment;
  • The working hours are daytime, Monday to Friday;

 

Job Perks You Should Know About: 

  • Ability to grow and develop your career centered on our premier learning opportunities 
  • Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences 
  • We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities 
  • We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are. 
  • Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization 
  • On-site pub, access to branded clothing and accessories and free beer and drinks.

Maintenance Planner

Molson Coors Beverage Company
Longueuil
  Maintenance & Repair Full-time
Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive mainten...
Learn More
Oct 8th, 2024 at 15:02

Security Guard Full-time Job

Securitas Canada

Security & Safety   Longueuil
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Longueuil
  Security & Safety Full-time
  23.79  -  30.29
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 11th, 2024 at 11:38

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