3453 Jobs Found
Administrative Assistant Full-time Job
Administrative Jobs CollingwoodJob Details
What is the opportunity?
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.
The RBC Dominion Securities branch located in Collingwood is looking for an Administrative Assistant to provide administrative support to a successful and fast growing Advisory Team. The successful candidate should have administrative experience, exceptional communication skills, and have a focus on providing outstanding client service.
What will you do?
- Prepare account opening documentation
- Follow up on documentation with clients or back office as required
- Follow up on client trades to ensure proper settlement and delivery
- Maintain current knowledge of client accounts by reviewing daily activity online and on an applicable reports
- Maintain all pending plan transfers to ensure proper settlement and delivery
- Schedule portfolio reviews
- Manage all social media, website content and assist with any marketing projects
- Prepare client review materials, correspondence and reports
- Utilize contact management system for daily task management and client record-keeping
- Assist in filing and preparing mailings such as seminars, newsletters and information packages.
- Conduct various administrative functions as required including the review of incoming mail and answering telephone calls.
What do you need to succeed?
Must-have
- Administrative experience
- Exceptional communication skills
- High attention to detail
- Ability to work under pressure meeting strict deadlines
- Experience using Microsoft Office
- Exceptional organizational skills
Nice-to-have
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
- Financial industry knowledge
- Minimum 1-2 years Investment Industry experience
- Proficiency in Excel
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software
Additional Job Details
Address:
1 1 ST:COLLINGWOOD
City:
COLLINGWOOD
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-06-28
Application Deadline:
2024-07-12
Administrative Assistant
Royal Bank Of Canada
Collingwood - 103.19kmAdministrative Jobs Full-time
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Physician Full-time Job
Medical & Healthcare CollingwoodJob Details
Position Goal: Less appointments per day will allow you to provide excellent patient care.
The Accountabilities:
- Provide screening and primary care health services for Medcan patients
- Based on history and physical examination provide clinical guidance and recommendations
- Evaluate the patient’s health, make diagnoses on clinical conditions, prescribe, and administer medications, treatments, and follow-up care with internal or external specialists
- Educate, advise, and empower patients on primary and secondary preventive health care
- Provide counseling and support to patients on a wide range of health and lifestyle issues
- Participate in Medcan business initiatives including continuing medical education, innovation, research, product development, support, and guidance
The Requirements:
- Commit to working at Medcan for a minimum of two (2) days per week and one Saturday per month
- Current registration in good standing with the College of Physicians and Surgeons of Ontario (CPSO)
- An active OHIP billing number
- CCFP designation, CCFP (EM) designation, or FRCPC designation
- Physicians who recently completed their residency will be considered
- Experience in preventive care and wellness is an asset
- Ability to respectfully and tactfully interact and collaborate with a variety of internal and external stakeholders from diverse backgrounds in a collegial, empathetic manner
We thank all applicants for their interest; however, only those selected for an initial interview will be contacted. No phone calls and no agencies, please.
Physician
Medcan
Collingwood - 103.19kmMedical & Healthcare Full-time
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Administrative Assistant Full-time Job
Administrative Jobs CollingwoodJob Details
What you'll be doing
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients. This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.
How you'll succeed
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Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.
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Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
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Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
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Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
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You understand that success is in the details. Your critical thinking skills help to inform your decision making.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Collingwood
Weekly Hours
37.5
Skills
Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Taking Initiative
Administrative Assistant
CIBC
Collingwood - 103.19kmAdministrative Jobs Full-time
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Customer Experience Associate - Cobden, ON (30h/week) Full-time Job
Customer Service CobourgJob Details
As a Customer Experience Associate/ Cobden, ON/ Permanent/ Part-time 30h/week, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Cobden
Customer Experience Associate - Cobden, ON (30h/week)
Scotiabank
Cobourg - 112.07kmCustomer Service Full-time
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General farm worker harvesting Full-time Job
General Category CobourgJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Location: Cobourg, ON
Transportation information: Valid driver’s licence
Work setting: Staff accommodation available
Physical Requirements:
- The candidates should be able to work in dusty environments, hot conditions, or cold/refrigerated environments, and thrive in a fast-paced environment
- The candidates should be physically fit to handle demanding tasks, capable of performing repetitive tasks efficiently, and comfortable standing for extended periods during work shifts
- The candidates should possess hand-eye coordination skills and the ability to distinguish between colors accurately, demonstrating attention to detail in their work, and be able to bend, crouch, kneel, and walk for extended periods as required by job duties
Other Requirements:
- The candidates should be organized, managing tasks and resources efficiently, and be team players, actively collaborating and supporting colleagues to achieve common goals.
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- he candidates should be able to clean crop areas and perform greenhouse cleaning, ensuring a hygienic environment for plant growth and development and maintaining cleanliness and optimal conditions
- The candidates should be able to hand harvest vegetables carefully, ensuring the quality and integrity of the produce, and participate in seed cutting activities, ensuring accurate and efficient seed preparation for planting
- The candidates should be able to plant, cultivate, and irrigate crops, following established procedures and techniques for successful growth, and implement soil fertility programs, applying appropriate nutrients and treatments to optimize crop growth
- The candidates should be able to cull vegetables, removing damaged or low-quality produce to maintain product standards, and clean work areas thoroughly, promoting hygiene and safety in the workplace
- The candidates should be able to fertilize and spray crops as necessary, following guidelines and safety protocols, and examine produce for quality, sorting and preparing it for market according to established standards
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
By mail
7290 Telephone rd.
Cobourg, ON
K9A 4J7
General farm worker harvesting
Dynasty Produce Inc
Cobourg - 112.07kmGeneral Category Full-time
20
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Customer Service Representative Full-time Job
Customer Service CobourgJob Details
As a Customer Experience Associate/ Cobden/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Cobden
Customer Service Representative
Scotiabank
Cobourg - 112.07kmCustomer Service Full-time
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Financial Planner Full-time Job
Financial Services CobourgJob Details
Application Deadline:
04/15/2024
Address:
62 King Street West
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides other solutions indirectly through referrals to business partners.
- Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
- Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Identifies opportunities during customer conversations to generate referrals for personal and commercial banking products (e.g. personal banking, lending, and investments).
- Supports the achievement of sales and performance targets.
- Develops and implements a relationship management plan to meet the needs of client.
- Responds to customer investment requests to fulfill investment product needs aligned with the customer’s goals and refers the customer to partners where appropriate.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Executes work to deliver timely, accurate, and efficient service.
- Introduces clients to investment strategies and works with clients to set goals and make real financial progress using appropriate guidance tools.
- Probes to understand customer personal investment and banking needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Looks for ways to contribute to the ongoing improvement of the overall business results and customer experience delivered.
- Maintains current knowledge of personal investment products, practices, and trends and integrates into customer conversations.
- May work at multiple branches and through various channels based on market needs to deliver the desired customer experience and achieve overall business objectives.
- Builds effective relationships with internal/external stakeholders.
- Protects the Bank's assets and complies with all regulatory, legal, and ethical requirements.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- CFP designation preferred or one of the following:
- Personal Financial Planner (PFP) designation,
- Wealth Management Essentials (WME) + Financial Planning Supplement, Professional Financial Planning Course (PFPC),
- Financial Planning I & II (FP I & II).
- Canadian Securities Course - Licensed to sell mutual funds excluding QC or IQPF in Quebec.
- Advanced working knowledge of financial industry.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
Compensation and Benefits:
$42,300.00 - $78,400.00
Pay Type:
Salaried & Commission
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/total-rewards
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
Financial Planner
BMO CANADA
Cobourg - 112.07kmFinancial Services Full-time
42,300 - 78,400
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Sales Representative Full-time Job
Sales & Retail ListowelJob Details
What does it mean to join our TELUS family?
-
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
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We are passionate about people - our customers, our communities, and our team
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We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
-
We strive to ensure you have the support and resources you need to be successful at work and at home
-
We offer the opportunity to work with all of our brands
As a Team Member in our stores, you can expect to:
-
Be part of a high performing team where your contributions are measured and recognized
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Create solutions for our customers by using the power of technology to improve their lives
-
Work in a fast paced environment, where every day is different
-
Engage with prospective and current customers in store, by phone and messaging
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Work a flexible schedule, which includes evenings and weekends
What’s in it for you?
-
Uncapped commission so your earning potential is limitless
-
Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
-
Additional sales incentives like cash prizes, phones, accessories, and trips
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Career growth and learning & development opportunities to continuously develop your skills
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Opportunity to give back to communities in which we work, live and serve
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Options for company matched pension and share purchase programs
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WorkPerks - employee discounts on products and services
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And much more…
Sales Representative
Telus Corporation
Listowel - 114.97kmSales & Retail Full-time
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Light duty cleaner Full-time Job
Hospitality SimcoeJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Sweep, mop, wash and polish floors
- Dust furniture
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Make beds and change sheets
- Distribute clean towels and toiletries
- Stock linen closet
- Clean, disinfect and polish kitchen and bathroom fixtures and appliances
- Handle and report lost and found items
- Attend to guests' requests for extra supplies or other items
- Provide basic information on facilities
- Pick up debris and empty trash containers
- Perform light housekeeping and cleaning duties
- Wash windows, walls and ceilings
- Clean changing rooms and showers
- Address customers' complaints or concerns
How to apply
By email
By mail
120 Totem RdSioux Narrows, ONP0X 1N0
Light duty cleaner
Totem Resorts
Simcoe - 115.53kmHospitality Full-time
18.50
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Customer Service Representative Full-time Job
Customer Service SimcoeJob Details
Application Deadline:
11/10/2024
Address:
23 Norfolk Street South
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Simcoe - 115.53kmCustomer Service Full-time
33,850 - 43,500
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Customer Experience Associate - Sheppard & Consumers, Willowdale (15 hours weekly) Full-time Job
Customer Service North PerthJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate - Sheppard & Consumers, Willowdale (15 h...
Scotiabank
North Perth - 116.57kmCustomer Service Full-time
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Client Success Specialist Full-time Job
Customer Service North PerthJob Details
KEY RESPONSIBILITIES:
Lead Generation & Management
- Identify, engage, and qualify potential customers through outbound calls, emails and digital channels.
- Respond to and manage all inbound leads from various sources, including website forms, phone inquiries, email campaigns, and referrals.
- Accurately capture and log lead information in the CRM system Salesforce
- Qualify leads based on predetermined criteria (e.g., budget, timeline, decision-maker).
- Enrich lead profiles with relevant data from public and internal sources.
- Route qualified leads to the appropriate sales representatives based on territory, solution type, product expertise, and availability.
- Track lead progression through the sales funnel and provide regular updates to the sales team and management.
- Manage pipeline of all renewal, retention and remote service opportunities as identified by Sales and Operations Groups.
- Accurately capture and log client and account information in the CRM system as assigned by Senior Director.
- Complete the full sales cycle of all add/upgrades and any renewal and retention efforts.
- Enrich account profiles with relevant data from public and internal sources.
- Route larger opportunities to the appropriate Vice President of Sales based on territory, solution type, product expertise, and availability.
- Track pipeline and all closed won/lost activity.
Sales Excellence
- Complete all quotes in sales management or CRM tool
- Maintain accurate and up-to-date records of sales activities, pipeline status, and customer interactions in the CRM system.
- Utilize data and analytics to optimize outreach strategies and improve conversion rates.
Data Analysis & Reporting
- Generate reports on opportunity pipeline, conversion rates, and other key sales metrics such as SEV, Margin Attainment and net new opportunities.
Communication & Collaboration
- Maintain open and effective communication with sales representatives, marketing team, and other stakeholders.
- Build and maintain strong relationships with internal and external contacts.
- Effectively communicate with potential customers via phone, email, text and other channels.
Qualifications & Experience
- Education: High school diploma or equivalent required; associate or bachelor's degree in business administration, marketing, or a related field preferred.
- Experience: 2-3 years of experience in an inside sale, or full-sales cycle role.
Skills
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, both written and verbal.
- Proficiency in Salesforce and/or similar CRM systems (Zoho, HubSpot, Dynamics)
- Proficiency with data enrichment tools (ZoomInfo, Sales Navigator, LinkedIn,
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Strong work ethic and a positive attitude.
Requirements
- Ability to work from a professional office environment.
Client Success Specialist
Securitas Canada
North Perth - 116.57kmCustomer Service Full-time
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