All jobs within 500 km around Huron East

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. 
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.         
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.           
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.  

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

141 Damascus Rd, Bedford, NS B4A 0C2, Canada

Position Summary...

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers. 
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes. 
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.         
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.           
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.  

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

141 Damascus Rd, Bedford, NS B4A 0C2, Canada

What you’ll be working on:

• Full Case belt picking and placing
• Operating Auto Cart Loader (ACL) to include jam and fault recovery
• Operating Warehouse computer systems (ICS, etc)
• Load and unload bulk and individual cases to/from trailers.
• Strapping and bundling cardboard
• Gathering pallet boards
• Manually loading individual cases on carts and carts onto trailers.
• Autonomous maintenance activity as required by task.
• Maintaining proper housekeeping standards in work areas
• Regular and reliable attendance
• Attendance in warehouse team meetings as required
• Performing work in a safe manner and required to follow all safety practices and policies

Qualifications

Who’s a good fit for the team:

• Great teamwork and excellent communication skills
• Previous operations experience (or similar) preferred but not required
• Outstanding organizational skills as demonstrated by your ability to handle multiple priorities, problem solve and meet deadlines or targets

We are searching for a Suite Services Attendant to join our Parkland West Bedford team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking

• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events

• Access to continuing education and training through Shannex’s Centre of Excellence

• Opportunities to be part of sector innovation and continuous improvement initiatives

• Recognition and Rewards for service excellence and safety

About the Opportunity

• Thoroughly clean common areas including lobbies, hallways, and stairwells
• Sweeping, mopping, dusting, vacuuming, cleaning and sanitizing kitchens and bathrooms.
• Thoroughly clean vacant rooms to prepare for incoming residents;
• Collect refuse from residents' rooms and dispose of this refuse in accordance with set procedures;
• Clean and restock housekeeping cart; notify Supervisor when supplies are low;
• Promote safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A High School diploma or equivalent education
• A high level of initiative for and commitment to completing housekeeping assignments efficiently and in a warm, friendly, and customer-service-oriented manner.
• Ability to communicate well with internal and external customers to meet needs in a polite, courteous, and cooperative manner.
• Ability to work independently with minimal supervision and can safely use chemical cleaning agents and equipment.
• Ability to provide a clear criminal record check upon hire
• Previous housekeeping experience is an asset.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

The transitional care model supports patients/families who require additional time, services, and support to transition back to home/community, by providing an alternate space with intentional programming, building design, and resource allocation to increase the probability of returning to their previous living situation.  

The Nurse Practitioner is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering evidence based clinical expertise to inform care plans that fit with patient/family goals, using effective communication strategies, with the shared goal of returning patients to their home.

Meaningful Benefits 
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

- Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through Consult Plus 
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety

About the Opportunity
The Nurse Practitioner works autonomously to diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals, and perform procedures within the legislated scope of practice and where required.  The NP provides direct care and partners with other members of the health care team.  The NP works in close collaboration with Physicians and interdisciplinary teams to support NSH patients to return to their home/community.
 
The Nurse Practitioner adheres to the NSCN Standards for Nursing Practice and the Code of Ethics and is responsible and accountable at all times, for their own practice consistent with relevant legislation, and professional, and ethical standards.  The Nurse Practitioner is accountable to identify, analyze, and evaluate activities that are reflective of quality improvement initiatives.

About You
Successful completion of a Master’s degree in Nursing with Clinical Nurse Practitioner Certification
Current registration with the Nova Scotia College of Nursing as a Nurse Practitioner in good standing.
Asset: Previous experience supporting admission and discharge of vulnerable populations with complex social situations; implementing care plans and identifying resources that will give the patient every opportunity to be successful in returning to home/community. 

We are searching for a Full Time Administrative Coordinator to join our Transitional Care Centre team based in Bedford, Nova Scotia. 

The transitional care model supports patients/families who require additional time, services, and support to transition back to home/community, by providing an alternate space with intentional programming, building design, and resource allocation to increase the probability of returning to their previous living situation.
The Administrative Coordinator is integral in managing the clerical duties required to support the admission, inpatient stay, and discharge processes required to support patient’s transition home.
Meaningful Benefits 

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our patients.

Additional benefits include:
•    Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program 
•    RRSP Program (5% employer match) or pension plan 
•    Vacation accrual begins immediately and travel insurance
•    Access to virtual healthcare 24/7 for FREE through Consult Plus 
•    Free onsite parking
•    Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
•    Access to continuing education and training through Shannex’s Centre of Excellence
•    Opportunities to be part of sector innovation and continuous improvement initiatives 
•    Recognition and Rewards for service excellence and safety

About the Opportunity
•    Manages clerical aspects of the admission, discharge, and transfer processes.
•    Receives and routes telephone calls, greets and directs visitors as appropriate; provides routine information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary. 
•    Maintains and distributes all nursing forms. 
•    Prepares photocopies and facsimiles and operates a variety of office equipment; maintains and distributes office supplies. 
•    Establishes, maintains, processes, and updates files, records, and other documents, including master lists, client admissions/ transfers / discharges; maintains client discharge files. 
•    Monitors fire alarm panel, security alarm panel and front door and follows safety and security duties as per facility policy. 
•    May book medical appointments and arranges transportation.
•    Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.
•    Prepares requisitions for diagnostic and therapeutic services for patients and coordinates appointments with other departments.    
•    Accepts and schedules appointments, makes appropriate entries, completes required hospital forms, and notifies appropriate staff; 
•    Routes records/requisitions to departments as required to diagnostic and treatment procedures or consultation. 
•    Uploads all reports on chart. 

About You
•    High School Diploma or equivalent
•    A graduate of an approved 2 year Office Administration / Professional Secretarial diploma or university degree (i.e., Bachelor of Secretarial Science)
•    Medical Terminology 
•    Previous experience working in a health field is considered an asset 
•    Ability to type 80 words per minute;
•    Knowledge of general office procedures and equipment; 
•    Ability to operate personal computers including various software packages including Word, Excel, Power Point, MS Publisher and various database software applications;
•    Ability to maintain confidentiality of records and information; 
•    Asset: 5 years of related experience?and possess essential secretarial skills, a strong sense of responsibility and confidentiality

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 2 years to less than 3 years
Documentation knowledge: Driver logbook
Communication systems experience: Operate GPS (Global Positioning System) and other navigation equipment
Credentials: AZ class license, Class 1/1F/A Licence (semi-trailer trucks), Driver’s License (Class 1 or A), and Driver’s License (Class 3 or D)
Security and safety: Driver’s validity license check and Driving record check (abstract)

Physical Requirements:

• The candidates should have attention to detail in their work
• The candidates should be capable of handling heavy loads efficiently
• The candidates should be comfortable with extended periods of sitting

Other Requirements:

• The candidates should exercise good judgment in their decision-making
• The candidates should be organized in their work
• The candidates should be reliable in fulfilling their responsibilities

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to arrange travel-related itineraries, make reservations, and obtain special permits and other documents required for international cargo transportation
• The candidates should be able to operate and drive straight or articulated trucks, load and unload goods, and oversee the condition of the vehicle and inspect equipment
• The candidates should be able to pay and receive payments for goods, perform emergency roadside repairs, and perform pre-trip, en route, and post-trip inspections
• The candidates should be able to record cargo information, hours of service, distance traveled, and fuel consumption, tarp cargo, and ensure the safety and security of dangerous goods

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What is the opportunity?

Reporting to the VP of Account Management North America, this position plays a key role in developing and executing upon the Client Management Group’s overall strategy and goals within Capital Markets.  

As part of wider Client Management function, this role is primarily responsible for supporting the Global Sales and Trading businesses in the coordination of opening, closing & maintaining trading and settlement accounts across the various product processing systems within Capital Markets. Ensuring these applications and their respective datasets are kept up to date & consistent with CDR (Counterparty Data Repository).

Supporting our data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and our clients.  The role is aimed at developing an operational management of data, focused on improving efficiencies, reducing costs whilst also minimizing risk.
    
Working collaboratively with CMG partners, BCS, Risk, IT and Front office businesses partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service.

What will you do?

• Maintain client and account level data in Capital Markets front and back office systems.
• Manage requests from multiple business areas; understand end to end process and trade flows.
• Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system
• Ensure that all accounts are cross referenced into the supporting CMG repositories
• Use appropriate tools and exception management processes to ensure data quality.
• Management of data attributes related to regulatory data initiatives
• Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
• Engagement with CMG globally regarding initiatives that relate to account management
• Review of CDR to source system reconciliations – perform root cause analysis
• Review of exception queues - perform root cause analysis

What you need to succeed?

Must-have

• Graduate degree in Finance or Business preferred
• 1 - 2 years of previous experince
• Excellent Communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.
• Demonstrates initiative and seeks to solve problems beyond immediate area of influence
• Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
• Facilitates cross-department information flow and best practice sharing
• Builds and matures relationships across the organization; high level of client focus
• Excellent organizational skills
• Strong verbal and written communication skills

Nice-to-have

• Experience with reference data and Capital Markets processes and Operations
• Project team experience in supporting the delivery of components of complex projects

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities 
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Business Acumen, Business Analytics, Critical Thinking, Customer Analytics, Detail-Oriented, Long Term Planning, Presentations, Problem Solving

Additional Job Details

90 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

Capital Markets

Regular

Salaried

2024-02-16

2024-03-01

Overview

This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Location: Richmond Hill (Leslie and Major Mackenzie)

Pay Rate: $31.00/HR.

Shifts: Monday to Friday 1500-2300hrs

ESSENTIAL FUNCTIONS:

1. Monitors physical security operations at the client Datacenter. 
2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
3. Dispatches appropriate personnel, as necessary. 
4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
5. Identifies and escalates issues in accordance with documented policies and procedures. 
6. Reviews all reports written during shift. 
7. Ensures all scheduled posts are filled. 
8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
14. Performs additional tasks assigned by management. 
15. Conduct training with the staff on a daily, weekly, and monthly basis.
16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
18. Assist STM with regards to scheduling, covering any open shifts.
19. Identifies security shortfalls and offers suggestions from improving the security program. 
20. Evaluates and escalates potential safety issues within the facility. 
21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
• Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

• Must be able to meet and continue to meet licensing requirements 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Keyboard, basic computer usage and operating controls. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
• Ability to carry up to 2.5-pound device during the entire shift. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• May be required to use vehicle in the performance of duties. 
• On occasion, it may be required to perform stressful and physical activity. 
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus.
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

05/08/2025

Address:

11680 Yonge Street

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
• Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Conducts cold calls to prospective customers to develop new customer relationships.
• Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
• Supports the Bank’s community involvement and participates in community activities.
• Maintains a high-touch relationship with key branch customers and prospects within the market.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Builds the business plan for the branch.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Implements, reviews, and revises work plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
• Ensures alignment between stakeholders.
• Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Communicates goals, plans, and assignments to achieve financial and customer service goals.
• Leads the implementation of new programs, products and processes within the branch.
• Coordinates the implementation of national and regional sales and service initiatives.
• Monitors the service request and problem resolution processes for adherence to national standards.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Plans and controls unit operating expenses in accordance with forecasts.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience.
• In-depth knowledge of retail banking products and services.
• In-depth knowledge of competitive marketplace and trends in product offerings.
• In-depth knowledge of all branch operational processes and policies.
• In-depth knowledge of branch technologies, processes, and performance metrics.
• In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

$68,000.00 - $126,000.00