Reporting directly to the President, the Executive Assistant to the President provides confidential and discretionary support to the President’s Office, including the President, Senior Leadership Council, Executive Team and a variety of internal and external collaborators and partners. The role operates across the institution, requiring a comprehensive understanding of organizational priorities, governance structures, and cross-functional relationships.


This position is responsible for overseeing the administrative, operational and financial affairs of the President’s Office. The successful candidate will regularly work with highly confidential and sensitive information, and will be competent in developing and fostering relationships. This role requires the individual to have experience in a dynamic environment, with a high degree of professionalism, confidentiality and adaptability. With limited supervision, this role coordinates the President’s day-to-day operations and supports activities and projects focused on the portfolio’s short- and long-term planning goals, while strategically organizing the President’s time.


This position requires a proactive performer that demonstrates excellent initiative, judgment and organization. The ability to work with ambiguity and independently handle competing priorities is key. Effective written and oral communication skills are particularly important in this position as are composition and proof-reading skills. In addition, experiences with project coordination and effective change management will be an asset.

Job Description:

ILLUSTRATIVE EXAMPLES OF DUTIES

Operations/Administrative Management

• Provides confidential senior-level executive support to the President, including direct support to the Senior Leadership Council, Executive Team, Leadership Forum, Emergency Operations Centre, and other Committees as required.
• Schedules meetings, initiates agendas, prepares materials/reports, attends meetings, and composes and circulates minutes and supporting documents.
• Proactively prepares briefing materials and ensures the President is fully supported and informed for meetings, engagements, and decision-making. Tracks, monitors and follows up on action items, next steps and deadlines for various committees and working groups.
• Leads the planning of and supports high profile events and institutional activities ensuring effective execution and alignment with institutional priorities.
• Leads and coordinates projects and initiatives on behalf of the President, including developing plans, tracking progress, and ensuring timely completion.
• Provides strategic organization and maintenance of the President’s calendar. Anticipates scheduling conflicts and aligns the President’s time with institutional priorities and strategic objectives.
• Coordinates travel arrangements and oversees related administrative processes, ensuring accuracy, efficiency, and compliance with institutional policies.
• In collaboration with the Executive Assistant to the University Board, establishes dates for Board and Committee meetings.
• Develops and implements records, files and processes/procedures for the President’s Office to ensure efficient and timely workflow, including minutes, agendas and meeting packages.
• Identifies opportunities for continuous improvement and implements systems, tools, and processes (e.g., Microsoft 365, Teams, SharePoint, Workday) to enhance efficiency, collaboration, and information management.
• Leads and coordinates projects and initiatives on behalf of the President, including developing plans, tracking progress, and ensuring timely completion.
• Provides administrative coverage and assistance for other EAs within the Executive offices, as needed.
• May be required to take training and act in the capacity of a floor warden as part of the University’s Emergency Preparedness Plan (Fire, WHIMIS, and Earthquake).
• Communication and Service-Orientation
• Acts as a central point of contact between the President and other university departments and units and a range of internal contacts (such as faculty, staff, administrators, students, committee members) and external contacts (such as ministry officials, board members, other post- secondary institutions and international contacts).
• Screens, prioritizes, and manages inquiries and incoming information using sound judgment, ensuring appropriate handling, distribution, and escalation of complex or sensitive matters.
• Prepares written reports, communications messages, web content, correspondence and presentations on behalf of the President.
• Effectively communicates decisions, directives and important information, following meetings and events, to the appropriate individuals, departments, and units.
• Acts with an exceptional service-focused approach while exercising professionalism and consistent judgement at all times.
• Financial Task Support
• Oversees the annual financial plan and accountabilities of the President’s Office including developing budgets, monitoring and reconciling expenditures and working directly with Financial Services as required. Resolves discrepancies or brings them to the attention of the President.
• Gathers information for developing, maintaining and monitoring required systems, such as operating budgets for cost centres; reviews and reconciles expenses charged to the President’s Office for accuracy.

REQUIRED KNOWLEDGE/SKILLS AND ABILITIES

• Demonstrated initiative and the ability to anticipate needs and deliver exceptional executive-level administrative support. Ability to effectively work in a diverse team environment.
• Demonstrated commitment to equity, diversity, and inclusion, with the ability to work effectively with individuals from diverse backgrounds and perspectives.
• Ability to plan, schedule, supervise and review work of employees; while providing coaching and development opportunities – aligned with effect people management practices.
• Ability to effectively communicate tactfully and with discretion, both orally and in writing.
• Demonstrated ability to work with a level of professionalism, excellent and consistent judgement and problem solving with an orientation to an outstanding service-orientated approach.
• Committed to service excellence, innovation and collaboration in the workplace.
• Demonstrated ability to multitask, apply a high level of organizational skills to complete projects and meet deadlines with changing priorities.
• Demonstrated ability to conduct, compile and analyze research and data, to support the development of processes and procedures.
• Extensive knowledge of the functioning of a senior executive office and governance & board relations.
• Demonstrated ability to exercise independent judgment, assess risks and implications, and respond effectively to complex or sensitive situations.
• Exceptional administrative skills including exceptional attention to detail, the ability to work independently and under pressure with tight timelines, and deal effectively with non-routine matters.
• Politically sensitive and able to work effectively with all levels of individuals within the university.
• Demonstrated proficiency in digital tools (e.g., Microsoft 365, Teams, Workday, SharePoint) to enhance efficiency, communication, and workflow management.

REQUIRED TRAINING AND EXPERIENCE

• Completion of a relevant Bachelor’s degree.
• Five to seven years of progressive work experience, including experience as an executive assistant in a complex environment, preferably in the public sector.
• Advanced computer skills in Microsoft Office 365 applications.

Additional Details:

This position is based on a standard administrative workweek of 35 hours, typically Monday through Friday. Due to the operational nature of the role, the incumbent may be required to work flexible hours, including occasional evenings and weekends, to meet organizational priorities, support key initiatives, and participate in University events.

Posting Detail Information:

Hours of Work Per Week:

35

Pay Group:

AE006

Job Open Date:

June 02, 2026

Job Close Date:

June 11, 2026

The Department of Athletics and Recreation is currently seeking student help as Intramural Leaders.  This position reports to the Active Health Programmer in the Department of Athletics and Recreation, Centre for Sport and Wellness.

The Intramural Leader will be required to oversee and officiate CapU Rec’s intramural leagues and drop-in sports, including soccer, basketball, cricket, badminton, etcetera. The Intramural Leader is the key program facilitator for the specific intramural program, and will be responsible for coordinating participants, maintaining a safe and fun playing environment, and enforcing rules of the game. The Intramural Leader must be able to think and respond quickly, be confident enforcing rules amongst their peers, have knowledge of the sport being played, and be able to settle any disputes respectfully. This position could require moderate physical demands.

Job Description:

Duties & Responsibilities

• Facilitate the intramural program
• Facilitate sign in sheets and waiver forms
• Provide friendly customer service
• Light equipment set up
• Responsible for ensuring the safety, risk management, and overall needs of the participants are met
• Ensure equipment is in safe and working order and respond appropriately and report any issues to the Active Health Programmer
• Act as a liaison between the Department of Athletics & Recreation and participants
• Help lead the promotion of the league and communicate announcements or special events with participants (such as schedule changes, playoffs and year end party)
• Provide input for improvement and changes to enhance the program

Experience, Competencies & Qualifications

• Must be a Capilano University student
• 2nd year Human Kinetics or equivalent is a definite asset
• Strong customer service skills are required
• CFC, CSEP and AFLCA certification an asset
• SFA and CPR certifications an asset
• Some previous experience with the specific sport/activity preferred

Eligibility Requirements

To be eligible for student employment, a student must be in good academic standing with the University. Good standing is defined as having a GPA of 2.0 and no current notations regarding academic standing, student conduct or outstanding fees per policy S2003-003 Academic Standing, a copy of which can be found on the University’s website.

Domestic students must be enrolled in, and maintain, a minimum of two or more (6 credits) courses at Capilano University throughout the work term; international students must: during the fall and winter semesters, be enrolled in, and maintain, a minimum of 9 credits at Capilano University throughout the work term; have a valid Study Permit.

Student employees are not required to be enrolled in courses during the summer term to maintain eligibility for employment; however, they must have been enrolled in a minimum of six credits during the preceding spring term. Furthermore, international students must abide by the terms of their work or study visas.

Students who complete their studies in the spring or summer terms may have their appointments extended until August 31 of the same year; students who complete their studies in the fall term may have their appointments extended until December 31 of the same year.
 

Please inform People, Culture & Diversity without delay of any changes to your status including enrollment, academic standing, or immigration or work authorization that may impact your eligibility to remain employed as a student.

Additional Details:

As part of the application process, you must provide proof of enrollment at Capilano University. Please see above for full eligibility criteria. Enrollment verification letters can be generated by students using the following steps:

• Log into your myCapU Account
• Through student services, select “enrollment verification”
• From the drop-down menus, select the term in which you’ll be working and “Enrollment Verification”
• Save the .pdf that is generated Include the .pdf to your job application

Days and Hours of Work:

To be determined by the needs of the department.

Please be sure to include the following:

• The position tile and position number in the subject line of your email. 
• Your resume and enrollment verification document.  We will let you know if we require any further documents for your application, such as a cover letter, etc.
• You will also need to provide your student ID number, and confirm that you meet the student employee eligibility requirements outlined in the posting.

Please provide the answer to the following question in your application:

• Are you currently employed at Capilano University as a student employee in another role?

This position reports to the Active Health Programmer in the Department of Athletics and Recreation, Centre for Sport and Wellness.

The Active Health Programs Student Assistant will assist the Active Health Programmer with tasks related to improving, and evaluating recreation and intramural programs and events. The Active Health Programs Student Assistant will also assist with focus groups, feedback forums, and development of programs.

The Active Health Programs Student Assistant must be able to think and respond quickly, communicate effectively and lead other students, have strong organizational and time management skills, and be able to problem solve creatively. This position could require moderate physical demands.

Job Description:

Duties & Responsibilities

• Assist in program promotions
• Help facilitate focus groups, feedback forums, and program evaluation
• Meet with the Active Health Programmer on a regular basis
• Collaborate with Active Health Programs Marketing Student Assistant
• Provide input for improvement and changes to recreation programs
• Help organize recreation events and recreation programs

Experience, Competencies & Qualifications

• Must be a current Capilano University student enrolled in 9 credits/semester and in good academic standing
• 2nd year Human Kinetics, Outdoor Recreation or equivalent is an asset
• Strong communication, customer service, and organizational skills are required
• Computer proficiency and ability to help create program plans required
• Must be a team player and confident leading groups of students
• CFC, CSEP and AFLCA certification an asset
• SFA and CPR certifications an asset
• Must have a passion for physical activity and healthy living
• Some previous experience in recreation programming or facilitating is an asset

Eligibility Requirements

To be eligible for student employment, a student must be in good academic standing with the University. Good standing is defined as having a GPA of 2.0 and no current notations regarding academic standing, student conduct or outstanding fees per policy S2003-003 Academic Standing, a copy of which can be found on the University’s website.

Domestic students must be enrolled in, and maintain, a minimum of two or more (6 credits) courses at Capilano University throughout the work term; international students must: during the fall and winter semesters, be enrolled in, and maintain, a minimum of 9 credits at Capilano University throughout the work term; have a valid Study Permit.

Student employees are not required to be enrolled in courses during the summer term to maintain eligibility for employment; however, they must have been enrolled in a minimum of six credits during the preceding spring term. Furthermore, international students must abide by the terms of their work or study visas.

Students who complete their studies in the spring or summer terms may have their appointments extended until August 31 of the same year; students who complete their studies in the fall term may have their appointments extended until December 31 of the same year.

Please inform People, Culture & Diversity without delay of any changes to your status including enrollment, academic standing, or immigration or work authorization that may impact your eligibility to remain employed as a student.

Additional Details:

As part of the application process, you must provide proof of enrollment at Capilano University. Please see above for full eligibility criteria. Enrollment verification letters can be generated by students using the following steps:

• Log into your myCapU Account
• Through student services, select “enrollment verification”
• From the drop-down menus, select the term in which you’ll be working and “Enrollment Verification”
• Save the .pdf that is generated Include the .pdf to your job application

Days and Hours of Work:

To be determined by the needs of the department.

Reporting to the Director of DTO and Cybersecurity, Digital Technology Services, (DTS) and a part of the Associate Vice President (AVP) DTS leadership team, the Manager, Cybersecurity Operations leads the cybersecurity team that provides security operations, incident response, and security controls to digital solutions across the university.

This role will have the opportunity to influence and drive lasting efforts in the University’s digital transformation, with significant student and employee impact through the management and monitoring of a robust cybersecurity program and development of policies relating to digital solutions. In close alignment with university wide strategy, critical components of this position include updates to the Cybersecurity strategy, risk management framework, vulnerability management program, Cybersecurity protection, Cybersecurity access controls, Cybersecurity detection and incident response plan. The role requires a strong focus on building and maintaining relationships both across the CapU community and externally with sector colleagues and vendors.

Job Description:

KEY RESPONSIBILITIES

• In consultation with the Director, DTO and Cybersecurity, plans, implements, and manages security controls, operations, and response activities guided by cybersecurity frameworks, critical security controls, and the National Cybersecurity Assessment (NCA) framework.
• Develops and maintains cybersecurity training materials and manages role-based cybersecurity training programs. Monitors and reports on cybersecurity training compliance across the university community.
• Conducts follow-up with university community members who are not compliant with training requirements, including managing refresher training programs.
• Proactively contributes cybersecurity expertise to technical assessments for all digital solutions being considered within the digital ecosystem. This includes providing security requirements and conducting cybersecurity evaluations for RFP processes.
• Develops and manages the cybersecurity components of technical assessments.
• Leads and coordinates responses to cybersecurity alerts and incidents, including the implementation, maintenance, and review of cybersecurity incident response plans.
• Identifies and selects appropriate cybersecurity monitoring tools to ensure comprehensive security coverage across the digital ecosystem.
• Proactively monitors the digital ecosystem using industry-standard tools to detect malware, suspicious activity, and security breaches across networks, services, and applications.
• Updates cybersecurity processes and tools to continuously improve the program. Collaborates closely with cybersecurity program managers to ensure cybersecurity and DTS policies, guidelines, and controls are reviewed and maintained annually.
• Identifies, manages, and responds to security breaches, coordinating with DTS leadership to ensure appropriate resources and communication plans are in place.
• Manages and follows up on risks identified through security operations, training, and technical assessments to ensure risks are mitigated and resolved.
• Analyzes, investigates, and evaluates emerging cybersecurity technologies, software trends, and product roadmaps to assess impacts on the DTS roadmap.
• Builds and maintains working relationships and partnerships across the university community and broader sector, providing expert advice on committees, initiatives, and external communities of practice.
• Manages vendor relationships, including the development of RFPs, evaluation of proposals, and oversight of vendor performance, support agreements, and licensing.
• Contributes to team development through mentorship and knowledge sharing to support the growth of cybersecurity skills and expertise within the team.

KEY COMPETENCIES
Job knowledge: knowledge and experience with cybersecurity best practices; demonstrates proven leadership experience in developing strategies, plans, programs and policies related to the delivery of cybersecurity strategy and operations.
Service focus: understands the role of cybersecurity and digital solutions, and how change affects teams and processes; delivers services that align with the DTS roadmap that support the university’s key priorities of exceptional student and employee experience.
Result oriented: feels personally committed and accountable to deliver results quickly, accurately, and effectively; uses thoughtful judgement when responding to situations that are not going well and uses foresight to overcome obstacles.
Initiating action / taking initiative: embraces a continuous improvement mindset in an ongoing effort to improve services and processes; readily acts consistent within departmental or university objectives; volunteers readily and takes independent actions when appropriate.
Leadership and supervisory abilities: encourage and supports cross-functional, high performing teams; attracts and selects the best talent; coaches and inspires people; sets expectations, recognizes achievement, and proactively manages conflict. 
Problem solving and decision-making: ability to understand complex systems and processes and find diverse solutions to stubborn problems; makes clear, consistent, and transparent decisions; acts with integrity in all decision making.
Strategic planning and organizing: Demonstrated capacity to develop and implement strategies, tactical plans, policies, and procedures. Experience managing a cybersecurity 
program.
Employee development: achieve desired organizational results by encouraging and supporting the contribution of others; modeling positive leadership behaviours, including integrity, honesty, a sense of urgency and leading by example.

REQUIRED EDUCATION/TRAINING AND EXPERIENCE

• 5+ years of relevant professional experience, with 1 years in a recent leadership role with direct responsibility for a cybersecurity program, preferably in a public sector environment.
• Demonstrated experience in leading a cybersecurity program.
• Demonstrated experience and knowledge of cybersecurity processes, tools, and procedures, including policies and establishing governance structures.
• A bachelor’s degree
• Industry relevant designations such as CISSP, CISA, CRISC, ITIL, TOGAF.
• Experience with the ITIL framework and ITSM best practices, tools, and techniques; ITIL certification is an asset.
• Broad technical knowledge relating to cybersecurity practices, including patching, firewalls, network configurations, phishing, and software deployment.
• Demonstrated experience in effectively communicating and presenting cybersecurity risks to varies levels within an organization.
• Demonstrated experience in developing policies relating to a digital technology department, including cloud based.
• Completion of a criminal record check

Additional Details:

Our standard work week is Monday to Friday, 8:30am – 4:00pm, or dependent on the needs of the department.

Hours of Work Per Week:

35

The Application Support Specialist provides support and expertise in the testing, tuning, upgrading, and maintenance of PGT applications. The role involves identifying and resolving Tier 2 and Tier 3 application issues, working closely with the Senior System Administrator, Senior Security Analyst, Technical Architect, and Database Administrator to ensure systems operate efficiently and reliably.

Qualifications:
Education and Experience Requirements

• Diploma, certification or equivalent in the computer science field.
• Three (3) years experience in assessing customer requirements, developing and implementing technical and business solutions; in a medium sized organization with remote offices with >250 employees

Provisos:

• Occasional travel is required 

For questions regarding this position, please contact [email protected].

About this Position:
Flexible work options are available; this position may be able to work from home up to 5 days a week subject to an approved telework agreement.
There is currently a temporary opportunity available until June 30, 2027. 
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments
A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

The Application Support Specialist provides support and expertise in the testing, tuning, upgrading, and maintenance of PGT applications. The role involves identifying and resolving Tier 2 and Tier 3 application issues, working closely with the Senior System Administrator, Senior Security Analyst, Technical Architect, and Database Administrator to ensure systems operate efficiently and reliably.

Qualifications:
Education and Experience Requirements

• Diploma, certification or equivalent in the computer science field.
• Three (3) years experience in assessing customer requirements, developing and implementing technical and business solutions; in a medium sized organization with remote offices with >250 employees

Provisos:

• Occasional travel is required 

For questions regarding this position, please contact [email protected].

About this Position:
Flexible work options are available; this position may be able to work from home up to 5 days a week subject to an approved telework agreement.
There is currently a temporary opportunity available until June 30, 2027. 
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments
A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a member of the broader HR team, the Manager, HR Technology Operations is responsible for managing and maintaining the corporation’s HRIS (Workday).  The Manager oversees the optimization of the HRIS to ensure it successfully supports business requirements. The Manager manages the contract and relationship with external vendors (AMS provider and Workday) 

WHO YOU WILL WORK WITH  

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s mandate. The HR department adds value as a strategic business partner, an enabler of change when mandates shift, and serves as a trusted advisor to the CEO/CIO, executive, and the board on all people matters.  

HR supports every person at BCI and serves as a trusted partner to all departments on strategic initiatives and day-to-day HR matters. By focusing on our talent, we ensure the organization has the right people with the right skills supporting and delivering on investment strategies for the benefit of our clients. 

WHAT YOU BRING 

• 8+ years of progressive experience in human capital management systems/HR Technology, including time in a leadership or supervisory role, preferably in an investment management organization 

• Proven track record of HRIS system implementation; preference given to Workday  

• Strong organizational skills with a high attention to detail and a commitment to data accuracy and integrity  

• Strong problem-solving capabilities 

• Ability to explain difficult concepts and persuades others to adopt a point of view 

• Achieves results using informal social networks, unwritten informal structure, culture, and the rules of the organization 

• Proficiency and confidence when dealing with a diverse range of professionals in a proactive and confidential manner; supported by effective communication skills  

• Working level understanding of employment legislation and the HR industry 

• General understanding of the investment industry preferred 

• Strong data analysis knowledge an asset 

WHAT YOU WILL DO  

• Subject Matter Expert (SME) of Workday (HCM and HR Core) 

• Configuration Expertise on Workday Security administration and configuration  

• Technical Expertise on Workday Advance Compensation – bonus and stock plans, stock administration 

• Functional and Technical knowledge in Workday Prism, Workday Journeys, Benefits, Payroll, Talent Optimization, Learning, and Recruitment  

• Oversees the day-to-day administration of the HRIS: 

• provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model 

• resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges 

• provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned 

• supports HRIS SMEs in the effective running of the modules for which they are responsible 

• In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests 

• Collaborates with business product owners (eg. Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system integrity  

• Oversees the regular maintenance and optimization of the HRIS by ensuring updates and changes are properly implemented and communicated 

• Manages vendor releases, providing communication and guidance to HRIS SMEs to ensure required configuration and testing is completed for their respective modules prior to rollout 

• Proposes and implements, with support from external vendor(s) as needed, new solutions to improve HR processes or overall user experience for the corporation 

• Under the guidance of the Senior Manager, People Analytics and Workforce Planning, ensures proper data integrity and audit controls 

• Participates in defining system requirements and testing and deploying solutions; ensures there is a match between solutions and organizational system needs 

• Provides user support through documentation, developing and facilitating training, and creating supporting materials 

• Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes as appropriate 

• With support from Organizational Change Management specialists, ensures effective communication of HRIS updates to HR department, staff, and managers 

• Participates in, and provides support to, broader HR team projects, as required 

• May supervise 1-2 HR Advisors, Analysts or Technicians 

• Ensures compliance with Data Privacy and Protection Guidelines and legislation 

• Other duties and projects as may be required. 

Strong Preference will be given to candidates with the following experience: 

• Enterprise Interface Builder (EIBs) across various modules 

• Calculated Fields and Report Writing (Advanced and Matrix reports), including Dashboards and Discovery Boards 

• Docs for Layouts functionality – Compensation Statements and Performance Review Documents 

WHERE YOU WILL WORK  

This role can be based in either our Victoria or Vancouver office. We are an in-person collaborative organization with the flexibility to work remotely 1-day a week.

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are currently hiring a Service Advisor based in our Cambie Village location. 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

Who you are 

• A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

• A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

• You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

• A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

During a typical day, you will:  

• Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

• Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

• Identify cost-saving opportunities to support our customers’ life events and future needs. 

• Work together with team members to provide exceptional customer service and meet sales goals 

• Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

What you bring 

• At least two years’ experience in asales andservice environment 

• Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

• Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

• Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

• Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

Internal Applicants: The last day to apply for this role is end of day December 30, 2025. Please note this is a Grade 5 position.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

PRIMARY FUNCTION:

Functions as the Commission’s representative in matters of resident relations and building management at the site of residence.

JOB DUTIES AND TASKS:

1. Maintains order and appearance of the “common” and “public” areas, including vacant dwellings

(a) Clears areas by washing, sweeping, carpet cleaning, mopping, vacuuming, polishing and general cleaning and minor grounds upkeep, including outside litter pick-up;
(b) Answers and determines emergency calls and notifies appropriate authorities;
(c) Generates work orders for maintenance staff;
(d) Performs pool maintenance, where required;
(e) Performs unit inspections and assists with annual inspections; responding to or processing resident enquiries and complaints and taking appropriate action;
(f) Calls the police or related public service in the event of emergency or disturbance;
(g) Responds to resident enquiries, complaints, emergencies, provides information / clarification as required and takes appropriate action at all times during the work week;
(h) Depending on the tenant population, may be required to exercise interpersonal and conflict resolution skills when dealing with vulnerable tenants with complex health and social issues.

2. Performs minor maintenance duties

(a) Performs minor electrical, plumbing and carpentry maintenance and emergency repair, such as changing fuses, resetting thermostats, snaking drains and replacing hardware as outlined in Appendix B, Part 1;
(b) Performs various inspections on a regular basis i.e. boiler rooms, fire alarm logs, security systems etc., or on vacancy and arranges for repairs and/or maintenance;
(c) Identifies minor deviations in the performance of routine work specifications (e.g. painting services, pesticides applications, etc.), reports to the Contractor and facilitates remedial action. Identifies and reports major deviations in contract performance on non-routine items to the supervisor or contract administrator;
(d) Arranges for Contractor to view site, enter units when necessary, and ensures that maintenance projects are co-ordinated with site operations.

3. Other related duties

(a) Carries out authorized removal of abandoned personal effects from a tenant’s premises providing inventory is taken jointly with a management representative;                                             (b) When required, shall operate the Employer’s vehicle;
(c) Maintains and requisitions inventory of cleaning and maintenance supplies from the Building Manager 3 or Property Portfolio Manager;
(d) Conducting arranged unit viewing for prospective tenants.

Incumbent must have a valid BC drivers license and access to a reliable vehicle.

POSITION SUMMARY

Operates heat treatment and pest control equipment in the provision of effective treatment of bed bug and other pest infested areas on Commission-owned properties, including those operated by non-profit housing providers.

CANDIDATE PROFILE

The successful candidate will have the following:

 KNOWLEDGE, SKILLS AND ABILITIES:

1. Performs pest control heat treatment duties:

• Follows safe work procedures at all times;
• Ensures area or unit to be treated is prepared as per heat treatment preparation requirements and addresses any deficiencies prior to starting treatment (combustibles/garbage removed, clothing, furniture and other belongings moved to allow for proper operation of equipment, remove all perishable foods and unplug electronics, cover sprinkler heads and heat detectors, seal areas of potential heat loss, secure loose papers or other items that could be blown by high velocity fans);
• Set up heaters, fans, extension cords, main generator cable and remote temperature sensors;
• Operate and monitor the equipment including both physically observing heat treatment equipment in heated suite (up to 57°C or 135°F) and remotely monitoring at a laptop computer;
• Turn on and off diesel generator;
• Enter suite throughout treatment day to move furniture, beds, box springs, clothing, drawers, heaters and fans as required for effective treatment;
• Replaces tenant furniture to original location when treatment is completed;
• Records data on a laptop and on paper forms;
• May explain pre- and post-treatment instructions to tenants and deliver notices;
• Performs safety check as required;
• Performs other assigned duties as required and qualified;
• Performs other pest control services as required and qualified;
• As required operates the Employer's vehicle including trailers and loads/unloads tools, materials and/or equipment;
• Required to utilize tact and diplomacy in possible tenant interaction. Refers tenants to other staff where appropriate; in some occasions may be required to exercise interpersonal and conflict resolution skills when dealing with the resident population.
• Applies pest control products as required and qualified.

POSITION SUMMARY

Reporting to the Director, Budgeting, Financial Analysis & Reporting, the Senior Manager, Budgeting and Forecasting is responsible for planning and managing the implementation of the budgeting process for BC Housing and Provincial Rental Housing Corporation (PRHC), and for the preparation of the budget for presentation to the Executive, BC Housing’s Board of Commissioners, the Ministry responsible for Housing, the Canada Mortgage and Housing Corporation (CMHC), and Treasury Board/Staff. He/she/they manages the preparation of the Financial Plan in the three-year Service Plan, the Financial Report in the Annual Report, estimates, forecasts, cash flow statements, and other related financial information and analyses to assist the Executive in making sound business decisions, and the preparation of various reports and analyses for the Board and other stakeholders. The position oversees the reporting of results against budgets and the evaluation of current and anticipated programs, and develops and presents options and strategies to improve BC Housing’s financial position. The role assists in the preparation of the 10-year Capital Plan and 5-year Financial Management Plan. The position is responsible for ensuring the integrity and operability of the core financial structure in the Finance system (JD Edwards EnterpriseOne), and plans and manages projects relating to the design, development, and maintenance of the financial decision support framework. He/she/they also provides leadership and advice to senior managers of the Commission regarding budgeting, financial planning, and other financial matters to enhance financial and business performance.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Accounting, Finance, Public Administration, or other relevant field.
• Member in good standing of the Chartered Professional Accountants (CPA) Association.
• Considerable experience in managing the budgeting, forecasting, and financial analysis functions for a large, complex organization with computerized accounting and financial operations.
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge of budgeting, forecasting, and financial analysis models and frameworks.
• Extensive knowledge of financial, accounting, and reporting systems, processes, and controls.
• Ability to learn and understand mission-critical corporate enterprise applications such as JDE1, WebFOCUS, Cashflow Financial Forecasting (CFF) and Central Property System (CPS).
• Ability to learn and understand the Commission’s programs and operating requirements, relevant legislation, and the role of central agencies.
• Ability to plan and manage budgeting and forecasting processes and develop budgets and estimates in accordance with Commission and stakeholder requirements.
• Ability to provide leadership in conducting research, preparing financial analyses, analyzing complex financial matters, and providing options to improve the Commission’s financial position.
• Ability to assess the business and financial ramifications of new programs and opportunities and develop strategies and options to facilitate the accomplishment of objectives.
• Ability to lead, coach, and motivate staff in a team setting.
• Ability to establish a high level of rapport with the Executive, senior management, government, housing partners, and other stakeholders to accomplish objectives.
• Strong consensus-building, problem-solving, and conflict-resolution skills.
• Strong leadership, communication, writing, presentation, and interpersonal skills.
• Strong research, analytical, problem-solving, and conceptual thinking skills.