All jobs within 50 km around Mascouche

Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.

You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.

As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.

Responsibilities:

• Track equipment history, costs and repairs to develop effective and proactive planning;
• Continuous updating of the CMMS system;
• Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
• Plan training sessions for our employees in partnership with the training center;
• Organize planning meetings to prioritize maintenance work and labor;
• Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
• Actively participate in the implementation of best planning and scheduling practices;
• Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.

Qualifications:

• Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
• Have experience in planning and scheduling maintenance work;
• Have experience with SAP (an asset);
• Have solid technical knowledge;
• Have a good team spirit and collaboration;
• Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
• Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
• Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
• You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
• You have ideally participated in the implementation of best practices and continuous improvement processes;
• You are bilingual (English, French) both orally and in writing;
• You are comfortable in a change management context as well as a unionized environment;
• The working hours are daytime, Monday to Friday;

Job Perks You Should Know About: 

• Ability to grow and develop your career centered on our premier learning opportunities 
• Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences 
• We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities 

• We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are. 
• Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization 
• On-site pub, access to branded clothing and accessories and free beer and drinks.

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

11/14/2024

Address:

2305 chemin Rockland

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

What you’ll do

Customer Service

• Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
• Enforce delivery of our operating model customer service standards.
• Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
• Meet established service levels agreements for in-store services and order fulfillment
• Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs

Operations

• Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
• Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
• Lead the implementation and execution of standard operating procedures (SOPs)
• Lead the execution of seasonal changeover as per seasonal merchandising plan
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
• Oversee preparation for annual inventories.
• Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
• Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.

Training    

• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
• Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
• Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
• Facilitate and lead team meetings.
• Ensure execution of the Customer Experience and provides resolution for all customer concerns.
• Develop and lead recruiting and hiring strategy for store, maintains a complete team
• Create succession plans through continuous training and development

Leadership

• Act a brand ambassador, promoting our stores, brands, and people internally and externally
• Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
• Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
• Follow the disciplinary process consistently and impartially.
• Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)

What you bring

• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
• Proven ability to build and manage a daily, weekly plan for the department and store
• Exceptional communication skills
• Excellent organizational skills
• Superior training and mentoring skills
• 3-5 years retail experience required
• High energy, enthusiasm and a drive to succeed

#LI-MM2

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

• Financial Compliance (52-109)

• Application conversions and upgrades

How You Will Make Contributions That Matter:

• Conduct Financial Compliance 52-109 audits

• Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls

• Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements

• With support, draft audit report findings that document the results and findings of the engagements

• Perform follow-up reviews to verify that management action plans have been effectively implemented

• Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work

• Assist in the performance of Application conversions and upgrade audits

• Provide the business advice on design of controls

• Support the monitoring of project progress

• Complete tests on conversions and project controls

• Report on results and provide recommendations for improvement

• Assist in supporting external audit reliance requirements

• As required, provide results and working papers

• Act as a first response for questions on controls

• Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment

• Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

You Are Best Suited for The Role If You Have the Following Qualifications:

• Bachelor's degree in Accounting or in a related field

• Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent)

• 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus

• Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus

• Understands Internal Audit’s purpose and role within the organization

• Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus

• General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification

• Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus

• Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus

• Acts as an ethical, proactive, and objective professional

• Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency

• Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines

• Mobility as function requires travel 5%-10%; Canada and the United States

We support and care for our employees and their families by providing:

• Competitive salaries 

• A hybrid work environment with the possibility to work from home 2 days a week  

• Advantageous corporate agreements 

• Full range of group insurance benefits 

• Group retirement pension plan with employer contribution 

• Purchase option of company stocks 

• Group RRSP 

• Health and wellness program in the workplace 

• Assistance program for employees and their families 

• Saputo products at a discounted price 

Salary Range: $66,960 - $87,890 (+ business allowance)

*Salary offers will vary commensurate with experience, education, skills, and training. 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Under the supervision of the Vice President, Legal Affairs, Dairy Division (United States), you will provide administrative support to a team of lawyers. Your attention to detail and organizational skills will be essential in the production of various agreements and documents.

How You Will Make Contributions That Matter: 

• Providing administrative support to the legal team
• Tracking invoices and managing entries in the Ariba accounting system
• Maintaining the department's budget
• Assisting in the preparation of various legal documents
• Editing documents (handwritten or dictated)
• Using technological tools for the preparation and signature of contracts (DocuSign and others)
• Managing calendars, correspondence, and necessary follow-ups
• Opening and closing files
• Keeping internal records and databases up to date
• Planning and booking travel, as needed
• Preparing expense reports
• Performing any other related tasks

You Are Best Suited for The Role If You Have the Following Qualifications:

• A minimum of 3 to 5 years of experience in a similar position
• Excellent proficiency in Excel and MS Office Suite (Word, PowerPoint, Outlook, SharePoint) and Adobe Acrobat
• Strong interest in using technology
• Ability to anticipate needs, take initiative and work independently
• Tact, excellent judgment, great attention to detail, accuracy, discretion, and autonomy
• Customer service orientation and strong collaboration skills
• Ability to work under pressure
• Professionalism and sense of priorities
• Good organizational skills, and professional curiosity
• Spoken and written bilingualism (French and English) is essential. The candidate will need to communicate and collaborate with colleagues and other stakeholders by email and phone, in Quebec, the rest of Canada, and/or North America
• Knowledge of the Ariba accounting system is a definite asset

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range : $47,320 - $62,110

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene Levesque O

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

47,200 $ /$47,200 - 66,600 $/$66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Assistant Branch Coordinator is responsible for supporting the branch management team in achieving excellent results through efficient operations and administration. They may also be required to provide support to the Branch Systems Administrator.

Is this position right for you? For this position, you will need to

1. Participate in support staff management activities:

• Resolve issues that have been brought to his attention
• Regularly recognize the quality of employees' work
• Act as a resource person who can provide information, names and instructions regarding questions and escalation of issues

2. Assist the branch management team:

• Complete all administrative tasks, including filing, storing and distributing reports
• Process all charges and follow up on outstanding issues
• Build spreadsheets and maintain databases as needed
• Carry out new broadcasts or assist management in doing so
• Compile documents relating to compliance issues
• Coordinate and monitor daily and monthly supervision requests as directed by the Branch Manager
• Maintain compliance-related spreadsheets (insiders and clients holding controlling interests, among others)
• Complete and submit the monthly error report
• Maintain the research report distribution system
• Assist in the execution and implementation of processes to ensure compliance with company policies and industry regulations
• Administer customer accounts in branch (house accounts)
• Coordinate the maintenance of facilities
• Schedule branch meetings, which may include external speakers
• Assist with interviews with support staff
• Ensure the quality and efficiency of branch activities
• Welcome new experienced advisors and their team, acting as a resource person and liaison officer
• Work to resolve system issues that have been escalated to the branch systems administrator

3. Contribute to the efficient functioning of the branch team:

• Build effective working relationships among team members as well as with representatives from various business sectors and functions
• Provide high quality customer service
• Foster a culture of open and honest communication
• Actively participate in all contact activities and team meetings
• Encourage the production of new ideas and new ways of doing things
• Actively share knowledge and experience to develop the skills of all team members
• Develop and implement a relevant employee development plan

Do you have the skills to succeed in this position? We would be happy to work with you if you meet the following requirements: 

• Excellent written and oral communication skills
• Excellent organizational skills
• Initiative and autonomy
• Ability to meet deadlines
• Ability to multitask
• Knowledge of Microsoft software: Word, Excel and PowerPoint
• Experience in the sector
• Post-secondary education
• Investment Representative (IR) license is an asset or obtaining the license within 15 months of hire, which includes:
  • Canadian Securities Course (CSC),
  • Course on the Manual on Standards of Conduct (MSC)
  • Training courses for investment representatives
  • ScotiaMcLeod 30-Day In-House Training Program

What do you have to gain from it?

• A dynamic and flexible working environment.
• The ability to build long-term relationships with clients by providing exceptional advice and service.
• The ability to deliver an excellent customer experience.
• A corporate culture that emphasizes diversity, respect and inclusion.

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

Location(s): Canada : Quebec : Montreal

Our Montreal team is currently seeking  Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products.  

Job characteristics: 

• Day job 
• Work Monday to Friday 
• 40-hour work week from 7:30 a.m. to 4:30 p.m.
• Salary of $48,923.75 per year with the possibility of variable compensation of 15%

Responsibilities : 

• Seize all sales opportunities in your territory and with your customers; 
• Sell the various promotional plans and promote new products according to the company's strategies and established objectives; 
• Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives; 

• Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise; 
• Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer; 
• Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers; 
• Provide the necessary support to your work colleagues according to the need and workload. 

Qualifications: 

• You have a secondary school diploma (DES); 
• You are bilingual (French and English); 

• You are proficient in the Microsoft Office suite – particularly Excel; 
• You have 1 to 3 years of experience in sales or customer service; 
• You are available to work a daytime schedule from Monday to Friday; 
• You are good at communications and interpersonal relationships; 
• You are results-oriented and demonstrate perseverance and adaptability; 

• You are a good listener and able to provide creative solutions to meet customer needs; 
• You have good judgment and are able to adapt to changing circumstances in a dynamic environment; 
• You have good problem-solving skills and know how to use creativity; 
• You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships. 

Job Perks You Should Know: 

• Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office 

• We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities. 

• We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are. 

• Participation in a variety of employee resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking 

• Ability to grow and develop your career through our Premier Choice learning opportunities

• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program, and an Employee Assistance Program (EAP) with incredible resources