425 Jobs Found
Facilities Consultant Full-time Job
Maintenance & Repair LongueuilJob Details
As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you.
This position falls within the Facilities Management sector, which focuses on all aspects of the operations of an asset base, providing support to facility managers for repairs and capital plans.
Responsibilities:
• Schedule repairs from work orders.
• Maintain direct communication with service providers to ensure all procedures, policies and reporting formats are properly followed.
• Supervise various services such as maintenance, landscaping, snow removal, de-icing and paving.
• Be the point of contact for emergencies and problems that arise during and outside normal working hours.
• Confirm that company and customer records are managed in accordance with policies, procedures and legal requirements.
• Apply in-depth knowledge of standard principles, techniques and procedures to complete complex mandates and provide innovative solutions.
• Provide coaching and impart in-depth knowledge of your own discipline and general knowledge of other disciplines within the role.
• Lead by example and act in accordance with CBRE’s RISE values.Work to build consensus and convince others to reach an agreement.
• Influence a range of customer, operational, project and service related activities within your team and other relevant teams.
• Comply with general guidelines and policies.
• Explain complex, delicate or sensitive information.
About the Role:
As a CBRE Facilities Consultant, you will oversee a variety of projects in support of the maintenance and repair program for assigned facilities.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You’ll Do:
• Schedule repairs from work order requests.
• Maintain direct communication with service providers to ensure all procedures, policies, and reporting formats are correctly adhered to.
• Oversee various services such as maintenance, landscaping, snow/ice removal, and paving.
• Point of contact for emergency situations and issues that occur during and outside of normal business hours.
• Confirm company and client records are managed according to policies, procedures, and legal requirements.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.
- Must be eligible for Canada's Controlled Goods Program.
- Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
- Bachelor's degree preferred with 5-8 years of relevant experience. In lieu of a bachelor's degree, a combination of experience and education will be considered.
- Ability to exercise judgment based on multiple sources of information.
- Ability to take a fresh perspective on existing solutions. In-depth knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
- Organizational skills and great curiosity.
- Advanced math skills. Ability to calculate slightly complex numbers such as percentages, fractions and other financial calculations.
- Must be eligible to pass the Controlled Good Program of Canada.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
- Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
Facilities Consultant
CBRE
Longueuil - 9.13kmMaintenance & Repair Full-time
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Maintenance Planner Full-time Job
Maintenance & Repair LongueuilJob Details
Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.
You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.
As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.
Responsibilities:
- Track equipment history, costs and repairs to develop effective and proactive planning;
- Continuous updating of the CMMS system;
- Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
- Plan training sessions for our employees in partnership with the training center;
- Organize planning meetings to prioritize maintenance work and labor;
- Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
- Actively participate in the implementation of best planning and scheduling practices;
- Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.
Qualifications:
- Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
- Have experience in planning and scheduling maintenance work;
- Have experience with SAP (an asset);
- Have solid technical knowledge;
- Have a good team spirit and collaboration;
- Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
- Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
- Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
- You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
- You have ideally participated in the implementation of best practices and continuous improvement processes;
- You are bilingual (English, French) both orally and in writing;
- You are comfortable in a change management context as well as a unionized environment;
- The working hours are daytime, Monday to Friday;
Job Perks You Should Know About:
- Ability to grow and develop your career centered on our premier learning opportunities
- Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences
- We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities
- We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
- Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization
- On-site pub, access to branded clothing and accessories and free beer and drinks.
Maintenance Planner
Molson Coors Beverage Company
Longueuil - 9.13kmMaintenance & Repair Full-time
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Security Guard Full-time Job
Security & Safety LongueuilJob Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security Guard
Securitas Canada
Longueuil - 9.13kmSecurity & Safety Full-time
23.79 - 30.29
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Human Resources Advisor (Labor Relations) Full-time Job
Human Resources VarennesJob Details
Your mission in the team:
Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability management and the application of various programs and policies.
Your responsibilities as a Human Resources Advisor:
- Provides coaching and training to managers on all internal processes related to employee management and/or the collective agreement. In this capacity, he/she advises and provides support and expertise to managers on the interpretation of the collective agreement and applicable laws.
- Manages disciplinary and administrative aspects in collaboration with distribution managers.
- Supports managers during the investigation, analysis of the various files, the conduct of meetings and the drafting of the various correspondence and measures required, etc.
- Ensures the complete management of grievances and participates in the various joint committees (grievance committee, labor relations committee, etc.).
- Proceeds with dispute settlement agreements and participates in the preparation of files subject to hearings before the various administrative tribunals (arbitration, TAT, etc.).
- Manages complaints of psychological harassment in collaboration with managers.
- Creates and maintains relationships with the union party in order to maintain harmonious working relations.
- Supports managers in change management and communications within the framework of major projects related to the distribution center and participates in working committees.
- Completely manages disability files (illness, SAAQ, IVAC) and coordinates employees’ requests for parental leave and union members’ unpaid leave.
- Answers employees' human resources questions and redirects them to the appropriate resource persons as needed.
- Contributes to the optimization of the various processes under his responsibility with a view to improving their efficiency.
- Participates in the development and maintenance of departmental performance indicators.
- Performs all other related tasks.
The qualifications we are looking for:
- Hold a university degree such as a bachelor's degree in industrial relations, human resources or its equivalent.
- Have between three (3) and five (5) years of experience in labor relations or human resources.
- Having professional experience in a unionized environment is required.
- Proficiency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and the SAP system is an asset.
Some additional advantages:
- Possess excellent communication skills in French, both verbal and written.
- Having professional experience in a unionized environment is required.
- Demonstrate good team spirit and be recognized for your dynamism.
- Demonstrate a strong interest in delivering training, manager coaching and support.
- Demonstrate a developed sense of organization and priority management.
- Demonstrate initiative, autonomy and resourcefulness.
- Be able to handle several files at the same time, within tight deadlines.
#LI-Hybrid
Human Resources Advisor (Labor Relations)
METRO INC.
Varennes - 10.04kmHuman Resources Full-time
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Office clerk Full-time Job
Administrative Jobs VarennesJob Details
Joining our team has its advantages:
- Flexible hours to promote work/life balance
- Teleworking in hybrid mode
- Flexible group insurance plan from day one
- Very competitive pension plan
- Generous holiday policy
- Weekly pay
- Employee and Family Assistance Program
- Free parking
- Professional development opportunity
- Several programs and initiatives in ED&I
- Charging stations for electric cars
- CPE in the workplace
Your responsibilities as an Office Clerk:
- Enters data for file maintenance into the software provided for this purpose.
- Responsible for updating and sending contract annexes to branches when adding or removing IT equipment.
- Receives goods (computers, papers, furniture, etc.)
- Ensures the sending and exchange of computer equipment for repair at our service provider.
- Maintains inventory of computer equipment by recording entries, exits, losses and withdrawals of items.
- Prepares orders based on requisitions issued by internal and external users and ensures that they are personalized in the software provided for this purpose.
- Distributes mail for the Rx Center.
- Performs any other related tasks.
The qualifications we are looking for:
- Hold a secondary 5 diploma or a vocational studies diploma (DEP).
- Have a minimum of 2 years experience in a similar position or equivalent experience.
- Demonstrate professional ethics on the telephone and know how to manage customer requests.
- Possess excellent customer service skills and ease of communication.
- Know Word and Excel software.
- Have a very good knowledge of French and English, both verbally and in writing.
- Be able to lift various heavy loads (sometimes more than 20 kilos).
Office clerk
METRO INC.
Varennes - 10.04kmAdministrative Jobs Full-time
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Security Guard Full-time Job
Security & Safety VarennesJob Details
We are currently looking for a security agent to join our security team at a distribution center in Varennes!
Work Schedule
- Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday and Thursday, from 9:00 PM to 5:00 AM
- Permanent full-time position (38.5 hours per week)
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid driver's license and personal vehicle for commuting to the workplace.
- Bilingual - French and English (Bilingualism is a requirement for this position as it enables effective communication with our diverse clientele, ensuring seamless interaction and understanding between our company and customers.)
- Excellent customer service skills
- Computer skills
- Good physical endurance for surveillance rounds
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Security Guard
Securitas Canada
Varennes - 10.04kmSecurity & Safety Full-time
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Registered Nurse Full-time Job
Medical & Healthcare Saint-LéonardJob Details
Position's anticipated start date: 2025-02-17
Position's anticipated end date: 2026-01-16
Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly
Canadian Blood Services is looking for a Temporary part-time Registered Nurse to join our dynamic Donor Centre team in Saint John, New Brunswick.
The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.
In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.
Formula for success
- Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation.
- Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
- With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
- At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
- Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
- Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
- Previous experience as a preceptor or with coaching others is an asset.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language is considered an asset to support a positive donor experience.
What we offer you
- Payment in lieu of vacation.
- Payment in lieu of holidays.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
- Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Registered Nurse
Canadian Blood Services
Saint-Léonard - 12.45kmMedical & Healthcare Full-time
37.56
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Security guard Full-time Job
Security & Safety Saint-LéonardJob Details
We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.
Work timetable
- Permanent full-time position (40 hours per week)
- Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.
Job Description
- Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
- Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
- Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
- Controls access to the customer's site or facility through the admission process.
- Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
- Protects evidence or incident scene in the event of an accident, emergency or security investigation.
- Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
- Prepares logbooks and reports as needed.
Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.
Job Requirements
- Valid security guard license (BSP).
- Valid first aid certificate (CPR).
- Bilingualism - French and English.
- Good computer skills.
- Valid driver's license and access to a vehicle.
- Good physical condition to carry out patrols.
#AF-Quebec
Security guard
Securitas Canada
Saint-Léonard - 12.45kmSecurity & Safety Full-time
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Building Maintenance Technician III, Roving Full-time Job
Maintenance & Repair Saint-Basile-le-GrandJob Details
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance with established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
- Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
- Operates facility mechanical and other systems.
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Administration
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required.
- Submits all expenditures on a timely basis.
- Other duties as assigned.
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
- High school diploma plus trades training and/or certification or licensing.
- Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
- Sound knowledge of processes and practices relating to facility operations and maintenance.
- Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
- Possesses a strong environmental, health, and safety mindset.
- Strong client-service orientation along with a high sense of urgency.
- Knowledge and understanding of Building Automation Systems (BAS).
- Knowledge and understanding of HVAC Systems.
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
- Mentoring skills required to support lower-level technician’s development.
- Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
- Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
- Must be capable of obtaining appropriate security clearance.
- Hold a valid driver's license.
Licenses and/or Professional Accreditation (one of the following bullet points - asset)
- Building Operator Certification or equivalent through an accredited institution required.
- Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).
Building Maintenance Technician III, Roving
BGIS
Saint-Basile-le-Grand - 14.13kmMaintenance & Repair Full-time
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ScotiaMcLeod, Assistant Branch Coordinator - Montreal, QC Full-time Job
Administrative Jobs MontréalJob Details
The Assistant Branch Coordinator is responsible for supporting the branch management team in achieving excellent results through efficient operations and administration. They may also be required to provide support to the Branch Systems Administrator.
Is this position right for you? For this position, you will need to
1. Participate in support staff management activities:
- Resolve issues that have been brought to his attention
- Regularly recognize the quality of employees' work
- Act as a resource person who can provide information, names and instructions regarding questions and escalation of issues
2. Assist the branch management team:
- Complete all administrative tasks, including filing, storing and distributing reports
- Process all charges and follow up on outstanding issues
- Build spreadsheets and maintain databases as needed
- Carry out new broadcasts or assist management in doing so
- Compile documents relating to compliance issues
- Coordinate and monitor daily and monthly supervision requests as directed by the Branch Manager
- Maintain compliance-related spreadsheets (insiders and clients holding controlling interests, among others)
- Complete and submit the monthly error report
- Maintain the research report distribution system
- Assist in the execution and implementation of processes to ensure compliance with company policies and industry regulations
- Administer customer accounts in branch (house accounts)
- Coordinate the maintenance of facilities
- Schedule branch meetings, which may include external speakers
- Assist with interviews with support staff
- Ensure the quality and efficiency of branch activities
- Welcome new experienced advisors and their team, acting as a resource person and liaison officer
- Work to resolve system issues that have been escalated to the branch systems administrator
3. Contribute to the efficient functioning of the branch team:
- Build effective working relationships among team members as well as with representatives from various business sectors and functions
- Provide high quality customer service
- Foster a culture of open and honest communication
- Actively participate in all contact activities and team meetings
- Encourage the production of new ideas and new ways of doing things
- Actively share knowledge and experience to develop the skills of all team members
- Develop and implement a relevant employee development plan
Do you have the skills to succeed in this position? We would be happy to work with you if you meet the following requirements:
- Excellent written and oral communication skills
- Excellent organizational skills
- Initiative and autonomy
- Ability to meet deadlines
- Ability to multitask
- Knowledge of Microsoft software: Word, Excel and PowerPoint
- Experience in the sector
- Post-secondary education
- Investment Representative (IR) license is an asset or obtaining the license within 15 months of hire, which includes:
- Canadian Securities Course (CSC),
- Course on the Manual on Standards of Conduct (MSC)
- Training courses for investment representatives
- ScotiaMcLeod 30-Day In-House Training Program
What do you have to gain from it?
- A dynamic and flexible working environment.
- The ability to build long-term relationships with clients by providing exceptional advice and service.
- The ability to deliver an excellent customer experience.
- A corporate culture that emphasizes diversity, respect and inclusion.
“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”
Location(s): Canada : Quebec : Montreal
ScotiaMcLeod, Assistant Branch Coordinator - Montreal, QC
Scotiabank
Montréal - 14.68kmAdministrative Jobs Full-time
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Customer Experience Agent - Montreal Full-time Job
Customer Service MontréalJob Details
Our Montreal team is currently seeking Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products.
Job characteristics:
- Day job
- Work Monday to Friday
- 40-hour work week from 7:30 a.m. to 4:30 p.m.
- Salary of $48,923.75 per year with the possibility of variable compensation of 15%
Responsibilities :
- Seize all sales opportunities in your territory and with your customers;
- Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
- Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
- Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise;
- Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
- Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
- Provide the necessary support to your work colleagues according to the need and workload.
Qualifications:
- You have a secondary school diploma (DES);
- You are bilingual (French and English);
- You are proficient in the Microsoft Office suite – particularly Excel;
- You have 1 to 3 years of experience in sales or customer service;
- You are available to work a daytime schedule from Monday to Friday;
- You are good at communications and interpersonal relationships;
- You are results-oriented and demonstrate perseverance and adaptability;
- You are a good listener and able to provide creative solutions to meet customer needs;
- You have good judgment and are able to adapt to changing circumstances in a dynamic environment;
- You have good problem-solving skills and know how to use creativity;
- You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships.
Job Perks You Should Know:
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Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office
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We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities.
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We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.
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Participation in a variety of employee resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking
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Ability to grow and develop your career through our Premier Choice learning opportunities
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Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program, and an Employee Assistance Program (EAP) with incredible resources
Customer Experience Agent - Montreal
Molson CoorsBeverageCompany
Montréal - 14.68kmCustomer Service Full-time
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Administrative Assistant, Wood Gundy-Bilingual Full-time Job
Administrative Jobs MontréalJob Details
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients. This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
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Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.
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Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
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Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
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Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
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You understand that success is in the details. Your critical thinking skills help to inform your decision making.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
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You're fluent in French and English to support business operations outside of Quebec, Canada.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
QC-Montréal, 600 De Maisonneuve W Blvd, Suite 3050
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative
Administrative Assistant, Wood Gundy-Bilingual
CIBC
Montréal - 14.68kmAdministrative Jobs Full-time
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