11/29/2024

Address:

2146 Burnhamthorpe Road

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

Overview

Overview

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-Bay and Dundas

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

The Opportunity:

The Electrician reports directly to the Maintenance Supervisor/Manager.
Working closely with other team members, this role will have direct accountability for troubleshooting, repairing, installing electrical/mechanical services and equipment in the plant while also being responsible for ensuring that daily preventative maintenance tasks and repairs are carried out accordingly to meet production needs.

Any MLF team member interested in being considered for this role are encouraged to apply online by November 20. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Install, maintain, test, troubleshoot and repair of:
  • Electrical equipment (AC Drives, power controls circuits, starters, motors, MCC's)
  • Microprocessor based systems (PLC's. DCS, Electronic circuits, controls)
  • Low and medium voltage distribution systems (single & three phase systems)
  • Instrumentation (pneumatic controls, PID, transducers, servos, analog/digital signals)
  • Power distribution & generation (generators, transformers, switchgears, breakers)
  • Communication and Data Systems (closed circuit TV, timekeeping, phone/computer)
  • HVAC, Emergency systems (refrigeration, energy control, alarm), hydraulic systems
• Conduct Planned Preventive & Predictive Maintenance and keep maintenance records
• Recommend and implement corrective action and required repairs
• Assist in planning, organizing of work activities (drawing interpretation, blue prints and schematics, parts preparation)
• Install new conduits, lighting fixtures, wiring, receptacles and other electrical components, examining or replace the old fixtures
• Check continuity, resistance, current or voltage of circuit for troubleshooting

What You’ll Bring:

• Electrician license
• Good oral and written communication skills
• Mechanically Inclined
• Experience in a manufacturing environment would be an asset
• Must have a full complement of personal/professional hand tools
• Sense of urgency and attention to detail
• Strong team player as well ability to work alone
• Safety conscious
• Heavy lifting required
• Ability to work well in a team environment
• Basic computer ability coupled with strong communication skills
• Highly motivated – able to work well with minimal supervision
• Experience in Food & Beverage Industry is an asset

What We Offer at Maple Leaf Foods:

• • Training provided where needed
  • Reputable company
  • Competitive Wages
  • Opportunities to participate in Benefits and Pension plans
  • Great team environment
  • Strong focus on internal advancement
  • Employee Assistance Program

Major Responsibilities:

Reporting to the Division Chief, this position provides a variety of administrative and program related duties, which include:

• Assists with medicals for new recruits.
• Provides support for clinics at Medical Office.
• Receives/sends various faxes such as RTW forms and other documentation.
• Receives, reviews, scans RTWs and sends to various divisions and to HR when required.
• Creates and maintains medical filing, including ongoing retrieval of files and refiling.
• Retrieves information from various sources, including from Quatro for TFS Chief Medical Officer to review.
• Liaises with Chief Medical Officer, Staff Services Coordinators-ATM, and with Division Chief, Staff Services on regular basis.
• Support Medical Office team and Division Chief.
• Produces various reports on a regular and ad hoc basis.
• Assigns modified duties based on a defined set of criteria and well established procedures, under the guidance of the Staff Services Coordinators.
• Manages the modified duty absence line.
• Manages projects as assigned by the Division Chief.
• Prepares and processes a variety of documents including forms, statements, reimbursements, statistical summaries and reports requiring the assessment and analysis of manual or computerized data, e.g. Quatro, reports, etc.
• Prepares and types correspondence, confidential documents, reports and other documents utilizing various software packages.
• Exercises caution and discretion with medical information and other confidential information. 
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Utilizes layout, formatting and keyboard skills.
• Opens, reviews and distributes incoming mail and follows up on responses.
• Maintains filing and retrieval systems for various records/documents. Ensures required documentation is distributed to appropriate personnel.
• Researches and provides information in response to inquiries/complaints and exchanges information with all levels of staff, government agencies and records detailed messages.
• Drafts routine correspondence.
• Coordinates meetings, appointments and interviews. Compiles material, prepares agenda and takes and transcribes minutes, as required Proof reads outgoing documents and correspondence and maintains follow up system
• Assists section staff with administration of section programs and activities (e.g. preparing expense accounts).
• Maintains supplies for the unit. Orders and checks the inventory of office equipment, supplies, publications, etc. and ensures levels are maintained.
• Other duties as assigned.

Key Qualifications:

1. Considerable experience in providing administrative/secretarial support duties to management, some of which must relate to the duties above.
2. Experience supporting a small team, preferably within a clinic/medical setting.
3. Experience in setting up meetings, taking notes and minutes if required.
4. Experience with, Microsoft Word, Excel, PowerPoint and email.
5. Advanced knowledge of layout and formatting of complex reports, correspondence, charts, tables, committee/council reports, etc.
6. Demonstrated track record of successful performance in a similar or related role.
7. Demonstrated ability to deal positively and effectively with all levels of staff, the public and officials, in a professional, respectful and civil manner.
8. Highly developed customer service and interpersonal skills with a proven ability to deal with people in difficult situations.
9. Excellent organizational skills with ability to handle multiple priorities and meet deadlines within a fast-paced environment.
10. Strong written and verbal communication skills.
11. Able to work with minimal supervision as part of a larger team; as well as the ability to make sound independent judgment calls, take initiative and know when to seek counsel and advice.
12. Ability to exercise discretion in dealing with confidential matters and with management staff.
13. Good knowledge of municipal operations, departmental and political issues.
14. Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings as required.
15. Able to work under pressure.
16. Able to work positively within a diverse environment.
17. Previous medical office experience preferred.

Number of Positions Open: 3

Posting Period: 05-NOV-2024 to 20-NOV-2024

To design and develop client-facing applications using front-end development technologies and create a Rapid Application Development Framework for scalable, efficient applications. To collaborate with cross-functional teams for seamless integration with back-end systems, manage Continuous Integration and Continuous Deployment (CI/CD) pipelines for automated testing and deployment and design enterprise solutions meeting business needs, while driving innovation and ensuring applications comply with security, privacy and accessibility standards.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work.  Authorizes and coordinates vacation and overtime requests.  Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Designs and develops client facing applications using various Front-End development technologies.
• Develops a Rapid Application Development Framework to facilitate the creation of scalable and efficient applications.
• Collaborates with cross-functional teams to integrate front-end applications with back-end systems.
• Establishes and manages CI/CD pipelines to automate testing, building and deployment processes.
• Designs enterprise solutions and software components to meet business requirements and drive innovation.
• Utilizes mobile frameworks for hybrid mobile development, ensuring the delivery of smooth and captivating mobile experiences.
• Identifies and analyzes current business processes and practices in the context of evolving information architecture and performance measures; prepares feasibility studies and recommends overall technical solutions for business initiatives and leverages existing enterprise infrastructure investments.
• Recommends and implements security, privacy and quality assurance requirements consistent with the Municipal Freedom of Information Privacy and Protection Act (MFIPPA), corporate and legislated standards regarding the storage, processing and retention of confidential data.
• Identifies, recommends, develops and implements IT systems in areas where automation and technology solutions/systems can be applied. Streamlines business processes and operations and reducing or reallocating employee hours, potentially leading to downsizing/restructuring/contracting out etc.
• Informs and educates Senior Managers, business users and technology peers on technology trends and the effective use of business and technology solutions and information management.
• Builds digital accessibility compliant mapping applications using the City's standard mapping technologies and solutions.
• Communicates with business teams on advantages, drawbacks, tradeoffs (cost, timelines, or quality) for different solutions and developing new applications from business requirements, to working solutions that utilize existing technical capabilities within the environment.
• Leads, advises and mentors staff, providing guidance and support as needed.
• Accesses, manages and utilizes confidential information and intellectual property to guide informed decision making on technology development.
• Assesses and analyzes organizational effectiveness concerns and prepares confidential reports on program and service delivery changes, systems, processes and practices.
• Works with management to provide oversight and evaluates the work performance of external service providers with respect to quality, timeline, cost and completion of required tasks.
• Develops business cases and reports and provides in-depth advice and makes recommendations to senior management related to changes in staffing levels/resource requirements/allocations, financial and operational plans, alternate service delivery, changes in business methods and processes, operational and/or labour utilization issues including opportunities for efficiencies and savings. Leads recruitment efforts to meet project and business requirements.
• Leads, facilitates and contributes to the design, development and sustainment of corporate standards for the division, including formalized project management and methodology, data warehousing architecture, data modeling, metadata, change management and application development and migration.
• Provides technical leadership on projects and recommends timelines on work, resources required and automation integrations and identifies, addresses and mitigates scope creep, challenges, and procurement requirements.
• Provides assessments and recommendations of modern technology trends on the effective use, acquisition and integration of technology by the City.
• Ensures that all applications adhere to the City's Digital Accessibility Standards and are AODA compliant, promoting inclusivity and accessibility.
• Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for information technologies and architectures, including determining requirements, conducting research and evaluations and obtaining all approvals and signoffs.
• Provides operational support for production issues and provides recommendations.
• Follows industry standard Software Development methodologies, IT industry best practices and corporate policies and maintains awareness of the latest technologies and best practices in front-end development.
   

Key Qualifications:

1. Post-secondary education in Computer Science or a related discipline, or the approved equivalent combination of education and/or experience developing and maintaining large-scale IT applications with multidisciplinary teams
    
2. Extensive experience as a front-end developer, including demonstrated leadership and mentoring skills in designing configurable enterprise solutions
    
3. Extensive experience with system architecture to integrate front-end and back-end components and developing with JavaScript, jQuery, HTML5, CSS3, Bootstrap, responsive design, and REST APIs is required. TypeScript, Web Components, ReactJs, Cordova, or others are considered an asset.
    
4. Experience with industry best practices for web application development, including source control (Git), web security, web performance, and web accessibility (WCAG 2.x AA, AODA). Continuous Integration and Deployment (CI/CD) are considered an asset.
    
5. Experience in building reusable solutions that meet non-functional requirements while conducting root cause analysis and troubleshooting, ensuring high-quality and reliable software that works across different platforms and browsers.
    
6. Ability to work in fast-paced environments, delivering high-quality solutions under tight deadlines, with strong problem-solving skills and proven ability to use communication and collaboration effectively.

The Package Delivery Driver position is a physical fast-paced outdoor position that involves continual lifting lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Some UPS facilities may require the ability to drive a delivery vehicle with a standard (manual) transmission. Qualified applicants must have a valid driver’s G or higher license issued in the province of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided uniform.

Job Type: Part-Time - Permanent

Workdays: Monday - Friday Shift Start: Monday 12:30am for5 hours per day *(Flexibility is required with both the start and finish times) Tuesday - Friday Shift Start is 3:00 AM

Responsibilities and Duties:

• Deliver and pick-up packages in an efficient and effective manner.
• Drive 5 Ton to Hamilton Airport each day.
• Follow and execute company-established safe/defensive driving methods.
• Assist with loading/unloading the trucks as required.
• Record track and maintain information about delivered and pickup packages.

Qualifications:

• Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance.
• Ability to read and navigate with maps/map books.
• 3 years of driving experience
• Minimum 21 years of age
• Valid Ontario G Driver’s License
• Clean Driver’s Abstract showing:
  a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months)
  b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)
• Delivery experience will be considered an asset.
• Must pass a pre-employment road test.

Compensation and Benefits:

• $17.30 and automatic wage progression as per the existing Union Collective Agreement
• Health and dental benefits after 12 months of employment (commences on the first day of the month after meeting the requirement)
• 2 weeks of paid vacation after one year of service
• Employee Referral Bonus Program ($300 per a referred Package Handler)
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement within a Fortune 100 Company
• Free parking

Working Conditions:

• Exposed to hot/cold temperatures when working outdoors.
• Wear a UPS Package Delivery Driver uniform and adhere to the company’s Appearance Guidelines.

Of Note:

• In our industry, this position is also known as Courier Driver Package Driver etc.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

The National Account Executive is responsible to work on opportunities with multiple supply chain needs including TL, LTL, Logistics and INTL, representing the business to all levels of decision makers within the accounts. 

The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.

How You'll Help:

• Sells into accounts, services new accounts, and manages an existing client base.
• Responsible for retention and incremental growth of major accounts
• Acts proactively to create opportunities for new business with existing accounts.
• Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US. 
• Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy.
• Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology.
• Prepares presentations and delivers to prospective clients.
• Maintains accurate customer files.
• Works with operations to address issues with scheduled shipments.
• Other related duties as may be required. 

Your Skills & Experience:

• Minimum of secondary education, with preference of post-secondary education (business or sales stream), or a combination of education and experience.
• Previous Transportation or operational experience is required, various roles within transportation would be beneficial. 
• A minimum of 3-5 years’ experience in telesales, sales support/customer service or business-to-business sales.
• LTL industry work experience required
• A solid network and client base to call upon and demonstrated success selling in a third-party (3PL), brokerage environment
  • Strong interpersonal skills and a desire to resolve problems in a timely fashion.
• Considerable tact, courtesy and diplomacy are required when dealing with Customers, either existing or new. Problem solving demands require immediate action, to ensure the consistent application of strategies for growth.
• Excellent communication and negotiation skills.
• Proven experience in freight brokerage sales, with a desire to grow professionally.
• Computer skills in Microsoft Office, Windows environment are key to succeeding in this role. 
• Out-going "Hunter" personality.
• Demonstrated customer relationship skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Results focused.