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We are seeking a results-oriented Data Science professional who can support retail, loyalty, and customer analytics. The primary focus of this position is to develop robust machine learning models, perform customer and program analytics, and develop analytical measurement frameworks. The Data Scientist will perform analytics in support of customer engagement, loyalty program optimization, and marketing program efficiency. Models, analytics, and insights developed will help achieve the strategic goals of our Retail organization.

• Develop a deep understanding of our Retail business, Loyalty and Credit Card Customers, and Marketing programs.

• Support the development of models and other analytics tools to increase customer engagement, marketing program efficiency, and loyalty program effectiveness.  

• Collaborate in cross-functional teams to generate models, insights, and measurement frameworks that improve business practices and generate measurable business value.

• Scope and structure data science projects while considering business needs and technical constraints.

• Perform advanced quantitative and statistical analysis of retail, customer and loyalty data to identify trends, patterns, and correlations which will be used in making critical business decisions that enhance business performance.

• Support the development of a robust measurement practice using the latest technologies and advancements in machine learning to provide timely insights.

• Establish Machine Learning/Deep Learning models to improve customer engagement and marketing program performance.

• Provide creative solutions, recommendations, and timely advice that align business needs with analytical/modelling concepts.

• Establish necessary data pipelines to deploy AI/ML solutions.

• Act as an active contributor to the analytics strategy within the Advanced Analytics team.

Key Relationships

• Peers within the Advanced Analytics and Modelling team

• Business Stakeholders throughout the retail organization.

What you bring

• M.S or PhD, preferably in Statistics/Math/Economics/Computer Science or a related quantitative discipline.

• 3+ years experience developing and implementing data science solutions for retail businesses, or loyalty programs.

• Proficiency in using industry standard programming languages, including Python, R, or SAS.

• 3+ years of experience querying and analyzing large datasets with tools such as SQL, Spark, etc.

• Demonstrated understanding of statistical techniques to programmatically select (and justify) the right approach given specific business problems and data/technology constraints.

• Familiarity with cloud-based data structures including tools to extract, manipulate and transform data within the cloud. Experience with Databricks and Azure Synapse is an asset.

• 3+ years interpreting, synthesizing, and presenting complex models and analysis to business partners.

• Excellent oral and written communication skills, with the ability to communicate both technical and business concepts, as well as strong presentation skills.

• Demonstrated confidence and clear presentation style.

CLOSING DATE:  August 04, 2024

AREA OF RESPONSIBILITY:

Reporting to the Recreation Supervisor/Supervisor on Duty, provide professional front-line customer service support, responding to facility inquiries, program information and services that result in a positive experience.

• Provide a high-level of front-line customer service including greeting, and engaging customers and providing program information and program availability with a strong focus on customers’ needs and wants and remembering to “upsell” where possible
• Answer telephone calls and respond to customer concerns/ inquiries in a professional manner
• Process and accept payments for program registrations, facility bookings, memberships and point of sale transactions
• Handle feedback in a professional manner while providing exceptional customer service
• Provide support to the Facility Clerk (facility dependent)
• Balance and verify daily revenue and complete administrative paperwork and reports
• Complete administrative duties in a timely manner (eg. opening and closing procedures, count sheets, payroll)
• Maintain a safe and tidy work space
• Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
• Responsible to complete administrative duties in a timely manner; includes reports and documentation
• Maintain an understanding of department programs and services
• Assist with concessions operations when required (facility dependant)
• Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
• Attend meetings/training as required
• Performs other duties as assigned

SELECTION CRITERIA:

• Minimum 16 years of age
• Intermediate computer skills (Word/Excel/Outlook)
• Current Standard First Aid / CPR C from an accredited organization, or the ability to obtain within 1 month of date of hire
• Exceptional customer service and communication skills

Additional Criteria for Peel Village Golf Course

• Minimum 18 years of age
• Smart Serve certification, or the ability to obtain within 1 month of date of hire
• Valid “G2” Ontario driver’s licence and the ability to obtain a City of Brampton Off Road Vehicle Operator’s Permit considered an asset.

**Preference will be given to students that have a permanent residency in Brampton.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process will be completed with video conference technology.

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts.  Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus.             

Any MLF team member interested in being considered for this role are encouraged to apply online by August 12. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
• Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
• Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
• Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, advertising promotions, new product launches, pricing, etc.
• Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
• In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Recognize and make recommendations on cost reduction opportunities
• Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
• Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus
• Other duties as assigned

What You’ll Bring:

• Post-secondary education required - business focus preferred
• 2-3 years’ work experience in a sales or marketing function
• Previous Customer Business Development Representative experience considered an asset
• Experience working with LDIA and AC Nielsen considered an asset
• Strong computer skills (Microsoft Office)
• Strong analytical skills; ability to gain and communicate key insights
• Strong interpersonal skills
• Good verbal and written communication skills
• Ability to work under pressure in a fast paced, demanding work environment
• Highly organized, fact-based and detail oriented
• Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

As a member of the VP Finance, Controller’s team, the primary responsibility of this position is to integrate financial reporting, process, controls and analysis into Maple Leaf’s Integrated Report and Sustainability Strategies. This position will work closely with the Sustainability team and support their work. This includes the accountability of producing the Greenhouse Gas (“GHG”) Inventory, staying current with evolving GHG and financial standards and identifying our financial exposure to sustainability related initiatives, such as carbon market credits. This also includes staying current with all new guidelines and standards, including SBTi, FLAG, and IFRS S1 and S2.

Any MLF team member interested in being considered for this role are encouraged to apply online by August 13. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Accountable for the calculation and methodology of the Greenhouse Gas Inventory and ensure it is aligned with the latest Greenhouse Gas Protocol Guidance.
• Assess the impact of environmental strategies such as regenerative agriculture and anerobic digestion on the GHG inventory.
• Lead the evaluation of Science-Based Target Initiative target setting and responsible for the application and assessment process.
• Review all Environmental, Social and Governance (“ESG”) metric, ensuring accuracy in data, consistency in approach, repeatability and reportability within the annual Integrated Report, Task Force on Carbon-Related Financial Disclosures (“TCFD”), Global Reporting Initiative Index (“GRI”), Carbon Disclosure Project (“CDP”) Questionnaire, etc.
• Support the Sustainability Team in preparing material and attending Disclosure Committee meetings.
• Manage the carbon offset programs and renewable energy credits used to maintain our carbon neutral claim.  
• Maintain the internal carbon calculator used to assess environmental impacts to all capital expenditure requests
• Research and determine, in conjunction with the technical accounting team, the accounting treatment and impact of any sustainability efforts and resultant impact to Maple Leaf’s financial results.
• Key subject matter expert in the implementation of a GHG system to automate the calculation of the GHG inventory
• Liaise with external auditors
• Manage a team of two professional staff
• Special projects as required

What You’ll Bring:

• CPA, CA designation, with 10+ years of experience
• Knowledge of IFRS guidance on ESG, including S1 and S2
• Experience with GHG inventory and SBTi would be an asset
• A good understanding of internal controls, especially around non-financial data
• Previous experience with external auditors
• Strong reporting, budgeting, and analytical skills
• Possess strong interpersonal skills to be able deal and build relationships with people at all levels in the organization
• Ability to work with a positive attitude and in a professional manner
• Possess strong organizational, analytical and problem-solving skills
• Ability to understand process and identify opportunities for improvement to develop and create efficient processes
• Exhibits a keen interest in social and environmental causes and initiatives
• Exceptional attention to detail
• Ability to work under pressure with tight deadlines
• Advanced PC proficiency, especially in Excel
• Experience with SAP and Sustainability’s Resource Advisor Software would be an asset

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Additional Details:Part time: Monday – Friday 12:00 – 16:30

• Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada

It’s an exciting time to join the team at Hydro One!

This role supports the EVP, Chief Financial & Regulatory Officer directly and manages the desk of this critical role. As a highly visible Executive Assistant, you will be reporting directly to the EVP, Chief Financial & Regulatory Officer and serve as a key member of this dynamic team.

General Accountabilities

• Efficiently managing all day-to-day administrative matters of the EVP, Chief Financial & Regulatory Officer
• Managing the EVP, Chief Financial & Regulatory Officer's calendar, ensuring schedules are followed and respected, as well as upcoming commitments and responsibilities are met
• Liaising with the EVP, Chief Financial & Regulatory Officer and their direct reports through information sharing and follow-ups while maintaining a high level of confidentiality and discretion
• Successfully completing critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, reviewing communications and reports, as well as other tasks
• Evaluating, prioritizing, and following up on incoming issues and concerns addressed to the EVP, Chief Financial & Regulatory Officer, including those of a sensitive or confidential nature
• Organizing and coordinating off-site meetings, town halls, conferences and business functions on behalf of the EVP, Chief Financial & Regulatory Officer. Coordinating travel plans, itineraries, and agendas and compiling documents for travel-related meetings as necessary
• Assisting the EVP, Chief Financial & Regulatory Officer in preparing Board and Committee meeting materials, adhering to submission timelines and deadlines Attending leadership and management meetings and maintaining minutes
• Accurate and timely management of all expense submissions for the office of EVP, Chief Financial & Regulatory Officer, to include external board expenses, following protocols to obtain necessary approvals
• Providing a bridge for smooth communication between the EVP, Chief Financial & Regulatory Officer and internal departments; demonstrating leadership to maintain credibility, trust and support
• Perform other duties as required.

Selection Criteria

• Advanced proficiency in Microsoft Office applications and knowledge of SharePoint and Teams
• Exceptional written and verbal communication skills, a critical thinker with the ability to exercise sound judgment, confidentiality, discretion and integrity at all times
• Keen ability to build and maintain relationships with internal and external stakeholders, Board of Directors, prominent community leaders and all levels of municipal and local governments
• Excellent time management skills to assist with productive management of the EVP, Chief Financial & Regulatory Officer 's time
• Flexibility and ability to recognize and identify constantly shifting priorities and deadlines

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are all about investing in our team members, offering fantastic benefits and perks, such as:

Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.

Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.

Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits

Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.

Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 

Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.

Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs

Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.

Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:

•    Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•    Sales:  Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment. 
•    Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. •    Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

•    Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•    Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•    Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  •    Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•    Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•    Minimum Age: You meet the provincial minimum age of majority 
•    Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.

After you apply, watch your email.

If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Center Drive, Unit 718K (5337), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 304356