• Number of Positions Open: 7
• Posting Period: 31-May-2024 to 28-Jun-2024

•  

• Location and Shift Information: 

• 1 Position - Island Water Treatment Plant, 446 Lakeshore Avenue
• 1 Position - Water Central Service Yard, 545 Commissioners Street
• 2 Positions - Ashbridges Bay Wastewater Treatment, 9 Leslie Street
• 1 position at Richview Pumping Station, 551 Martin Grove Road.
• 1 position at 435 Kipling Ave
• 1 position at John Street Pumping Station, 28 Reese

Toronto Water is a dynamic City of Toronto Division with talented employees who are committed to service excellence and take pride in providing high quality water services in a safe and environmentally friendly manner. We offer careers that make a difference in the lives of more than three million people living and working in the City of Toronto.

We are hiring electricians and offering an opportunity to upgrade their skill with a paid

on-the-job training program for instrumentation control leading to permanent employment as an Electrical Instrumentation Control Technician (EICT). More information about working for Toronto Water as an EICT is available here: https://www.toronto.ca/wp-content/uploads/2024/05/870e-A1603743-SPWDElectricalInstrumentTec-2024-FinalWeb.pdf

Major Responsibilities:

At Toronto Water, Electrical Instrumentation Control Technicians (EICTs) ensure the optimal performance of electrical/electronic instrumentation equipment, control devices and systems in various infrastructure sites throughout the city. They also work with advanced water systems to help provide clean, safe drinking water for Toronto residents and businesses or with advanced wastewater treatment systems to help protect public health and safety. EICTs are also responsible for the installation, maintenance, and repair of equipment.

• Performs skilled trade work and is responsible for electrical, electronic instrumentation equipment and control system overhauling, installation and maintenance of all processes in advanced Toronto Water facilities.
• Inspects, tests, records, monitors, and performs analysis, evaluation, selection, integration, installation and maintenance on electrical, electronic and instrumentation control devices and systems used in major Water/Wastewater facilities and ensures compliance to all regulatory requirements and procedures.
• Utilizes process operations, sampling and laboratory analysis results to interpret equipment performance. Performs laboratory tests, checks and calibration as required.
• Utilizes a number of different computerized software systems, such as Process Control System (PCS) involving a SCADA-based system as well as a Performance and Operations Management System (POMS), a Work Management System (WMS), a Statistical Process Control (SPC), a Laboratory Information Management System (LIMS), and other related technology.
• Makes timely decisions and addresses/responds to alarm conditions and emergencies.
• Provides, updates and maintains the required documentation of all work area electrical maintenance activities.
• Initiates and expedites material purchase orders, issues tracking and payment documents receives materials, maintains inventories and records using computerized systems.
• Trains, assists and supports skilled, semi-skilled, and unskilled staff as required. Fosters and supports a team environment.
• Assists in the maintenance and cleaning of work areas.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must be licensed in the Province of Ontario as an Electrician Construction and Maintenance (Licence 309A, Ontario College of Trades and Apprenticeship Act (OCTAA), 2009) or as an Industrial Electrician (Licence 442A, OCTAA, 2009). All Electrical Licences (309A or 442A) must be registered, valid and maintained with Skilled Trades Ontario (STO). Applicant name must match licence.
2. Experience in the operation, maintenance and repair of equipment for the generation and distribution of electrical energy at different voltages in an industrial environment. 
3. Completed program in Industrial Electronics/Instrumentations or equivalent practical experience in maintenance and calibration of process instruments and analyzers.
4. Experience in the utilization of computers, various software programs and applications, and the ability to make necessary calculations and interpret data.
5. Must possess and be able to maintain a valid Province of Ontario Class “G” licence and qualify for the City’s equipment operating permits and requirements, as determined by work location.

You must also have:

• Must obtain through examination by an agency recognized by the Ministry of the Environment, Conservation and Parks (MOECP), a valid Class 1 Operators Licence/Certificate in the appropriate discipline as per the applicable legislation within 90 days from employment start date. Should the incumbent be employed without holding any Operator Certification/Licence or an Operator-in-Training (OIT) Licence, they will be required to write and pass the Level 1 certification exam in the appropriate discipline within 90 days from their respective start date in this position.
• Knowledge of the maintenance, repair and troubleshooting of programmable controllers, remote terminal units and data communications circuits, pneumatic and hydraulic instrumentation.

• Understanding of the standard methods, technology, materials and tools used in Eelectrical/electronic/instrumentation control principles.
• Must be familiar with the Occupational Health and Safety Act, environmental legislation and the policies, procedures and regulations that apply to this work and have practical knowledge and be conversant with the current Ontario Electrical Safety Code and its practices.
• Ability to read, interpret and prepare layouts, diagrams, schematics and manuals.
• Knowledge of electrical controls and monitors as applied to programmable logic controllers, motor types, motor magnetic centers, lockouts and grounding.
• Knowledge of the processes, procedures and equipment used in automated process control in an industrial environment.
• Comfortable working in an industrial environment using hazardous chemicals.
• Strong interpersonal skills such as coaching, initiative, conflict resolution, problem solving, teamwork and an ability to effectively communicate both verbally and in writing.
• Strong analytical and problem-solving skills and interest in continuous learning and improvement.
• Must be available to work weekends/overtime/on call duty as needed as per Collective Agreement.

On-The-Job Training Program (Approximately 12 Months)

Should a successful candidate be employed without possessing the instrumentation
competencies required of this position, they will be required to progress through the various levels of the City's Toronto Water "EICT On the Job Training Program" by successfully passing the assessment requirements in accordance with the current training schedule.

Employees in this program shall receive the rates of pay applicable to the training rates for the EICT classification set out below:

• Training Rate 1: $41.24 (for first 6 months)
• Training Rate 2: $41.96 (6th to 9th months)
• Training Rate 3: $42.81 (after 9th months)
• Training Rate 4: $43.77 (after 12 months)

Posting Period: 25-Jun-2024 to 10-Jul-2024

Bring your creativity and collaborative approach to join our dynamic, multi-disciplinary Operations Support team contributing to the development and delivery of high-quality housing initiatives across the City of Toronto.

The Operations Support unit within the Housing Stability Services section focuses on reporting and data management, program and policy development, communications, training, and system administration. Reporting to the Housing Consultant, this Business Analyst role will focus on developing, documenting, and analyzing policies and procedures, business systems and processes, and management practices in order to make recommendations for improving efficiency and effectiveness of service delivery.

Major Responsibilities

• Documents and analyzes business systems and/or processes; identifies a range of feasible options for operations, policies, technology, data and information systems, and management practices; assesses the implications and viability for each option; and recommends changes to improve service delivery.
• Leads review/re-engineering sessions and business process mapping exercises with key stakeholders and senior management to document business processes, systems and data requirements, and identifies gaps and opportunities for improvement.
• Leads the collection, analysis and reporting of large data sets of operational and client demographic data, including analysis of users' needs and experiences, through various methods such as leading focus groups, workshops and user interviews in collaboration with a diverse range of partners.
• Leads the review of current Key Performance Indicators (KPIs) and the creation of new KPIs, using a Results Based Accountability (RBA) methodology for the analysis and reporting of program/unit outcomes.
• Develops and documents standard operating policies and procedures, as well as terms of reference and methodologies for review.
• Conducts analysis and determines key indicators to measure the effectiveness and efficiencies of service delivery methods, designs processes to track those indicators, and reviews financial and program reports and processes for Provincial, Federal and City funding programs.
• Prepares business cases, feasibility (including economic, organizational, operational, and technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans, and user documentation.
• Recommends and implements data management tools and software to improve program efficiency.
• Builds and manages cooperative relationships with inter-divisional teams and staff working groups, committees and external groups to coordinate projects associated with business systems.
• Prepares management reports, highlighting trending information/data and discrepancies, providing strategic advice and making recommendations on changes in business methods and processes, including in areas such as staffing levels and resource allocation, contracted services, management control tools and reporting, performance measurement, performance data reporting, best practices and program and service review.
• Creates and designs application and software testing processes to monitor system and software functionality. Ensures offerings are entirely functional and provide quality assurance for software products. Automated testing and problem-solving of various tasks that work towards implementation process.
• Creates training, education and communication materials to support new and/or modified business processes.
• Develops and delivers visual presentations, briefing materials and other documentation.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government.

Key Qualifications

1. Post-secondary education in a pertinent discipline to the job function (e.g. business or public administration), or an equivalent combination of education and related experience.
2. Considerable experience conducting data analysis, and working collaboratively with a diverse range of stakeholders to understand and transform business processes, including the design and facilitation of business process mapping (BPMN) and business process re-engineering, as well as developing continuous improvement plans.
3. Considerable experience developing complex tracking systems, as well as working with large data sets to create reports, dashboards, analyze data and prepare recommendations for senior management in the form of a deck, briefing note or other summary documents.
4. Considerable experience working with ETL and SQL databases for data import and report design.
5. Experience working as part of project teams to review and track requirements and scope documents.
6. Strong knowledge of project management methodologies, including the definition of project purpose and objectives, project activities, milestones and deliverables, monitoring and tracking progress.
7. Strong proficiency with Microsoft Office products to create reports, spreadsheets, presentations (e.g. Word, Excel, PowerPoint, Access), as well as other relevant application products to create work process materials (e.g. MS Project, Visio).
8. Ability to prepare schedules, statements, process maps and financial reports.
9. Ability to work independently in a demanding, fast-paced, constantly changing environment, and to manage multiple competing priorities.
10. Familiarity with public sector performance measurement and risk analysis, and the ability to research and track useful process and program measures for reporting the effectiveness and efficiency of divisional programs.
11. Highly developed communication (verbal and written) and interpersonal skills to effectively facilitate information sharing to update senior management, key stakeholders, staff in other divisions, community agencies and other levels of government.
12. Knowledge of the principles and practices employed in the effective analysis (both financial and general business processes) of business and government operations.
13. Understanding of systemic barriers, racism and discrimination faced by Black, Indigenous and equity-deserving residents and communities in Toronto.
14. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Giant Tiger (GT Wholesale) is looking for a detail-oriented individual to join our transportation team as a Traffic Coordinator! We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 50 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Giant Tiger’s Traffic Coordinators are dependable team players with strong administrative backgrounds and ability to make good decisions quickly. This role requires solid customer service skills, meticulous attention to detail and confidence in a fast-paced environment.

Traffic Coordinator Job Highlights:
• Direct truck drivers to assure trailers are located in correct yard location. Promote efficiencies through optimal trailer placement location.
• Administer truck traffic, including:
o Ensure shipping paperwork matches computer systems.
o Validate paperwork and trailer marking match.
o Provide proper paperwork to truck drivers.
o Maintain accurate inventory records in various computer systems.
o Assure safety requirements are maintained.
o Maintain clean, organized, safe and secure office area.
• Manage and record daily production reports and yard checks by working in close cooperation with drivers and dispatch.
• Follows all SOP and safety guidelines.
• Maintains a high level of quality in work performed.
• Perform other projects and duties as assigned.

Traffic Coordinator Job Requirements:
• 2+ years of office administration experience
• Intermediate to Advanced Microsoft Excel / Outlook User
• Strong attention to detail.
• Highly organized.
• Customer service-oriented

Traffic Coordinator Job Schedule:

Thursday - Saturday, alt. Wednesdays: 7:00am - 7:00pm

Internal Candidates: This is a contract role ending February 2025. If an internal candidate is selected for this role their current role will be held for them to return to at the end of the contract. The application deadline is Sunday, June 30, 2024 at 11:59pm. Please include an updated resume with your application with up-to-date contact information.

Contract End Date:

2025-02-08

Job Requisition:

JR123176

The specialized legal assistant role will undertake a variety of administrative tasks and clerical responsibilities in the areas of real estate, corporate securities, corporate governance and ESG. You will work under the supervision of the General Counsel and Corporate Secretary and will provide support to a legal team of eight professionals. 

• Providing administrative support to four or more lawyers (including managing calendars).

• Reviewing, verifying, and routine correspondence, drafting letters and documents, preparing redline documents, inputting amendments to documents, organizing client meetings, preparing expense and benefit claims reports.

• Co-ordinate time, trips, meetings, and material to ensure that the team operates efficiently and effectively.

• Gather information/research assignments as they are assigned.

• Assisting in the preparation of real estate and corporate documentation.

• Supporting the Corporate Secretary in the following ways:

  • coordinating trustee calendars;

  • preparing meeting agendas;

  • preparing run-of play including coordinating meals for Committee and Board meetings;

  • preparing, editing, reviewing, and coordinating materials/ presentations for the Board and its Committees;

  • being accountable for managing multiple Board books in Diligent as well as providing support for Diligent Messenger;

  • assisting with organizing trustee education sessions and outings; and

  • assisting in the coordination of the annual general meeting.

• Filing of public company documents (SEDAR, SEDI, TSX).

• overseeing the department’s legal document management system (including opening files/matters on an ongoing basis);

• Assisting in transaction closings including coordination of documentation, execution of documentation, filings etc.

• Managing property database (including lease database) and precedent system.

• Managing legal invoicing and tracking.

• Preparing and attending to execution of documents.

• Facilitating the meeting of deadlines by keeping multiple agendas and provide timely reminders.

• Interacting with external counsel (quarterly WIP, invoicing, execution of documentation, minute book matters, etc.).

• Assisting with internal organizing and filing of supporting materials for ESG reporting.

• Special projects as assigned.

What you bring

• Minimum 5 plus years of experience as legal assistant.

• Proficient in MS Word, Excel, PowerPoint, Outlook, Diligent and Adobe (knowledge or familiarity with CorpLink, TSX SecureFile and Teranet is an asset).

• Outstanding time-management; ability to multitask, work in busy environment and prioritize and meet competing deadlines.

• Strong attention to detail.

• Must be able to work independently.

• Professional manner, sensitivity to confidential information, strong initiative and decision-making skills, positive attitude and comfortable dealing with a diverse pool of people.

• Ability to effectively communicate with business partners and colleagues.

• Experience working with public boards.

#LI-NV1

Number of Positions Open: 1 

Posting Period: 24-June-2024 to 15-July-2024

As a Human Resources Consultant, Workforce Reporting, reporting to the Manager Business Transformation & Change Management, you will be part of a team of highly skilled professionals who provide a variety of workforce data consulting, reporting, and analysis services to clients in the People & Equity Division and across the City.

In addition to preparing reports, dashboards and presentations, you will be engaging, advising and guiding clients to help them understand complex HR matters and tell their stories with data. The team’s work is critical in helping the City make data-driven decisions to implement effective workforce strategies. This means that you play a pivotal role in helping the organization to drive its strategic HR objectives.

Major Responsibilities:

• Consults with clients to understand their data, reporting and analytics needs and to determine the best way to address them using available data and tools
• Recommends data and metrics that help to enhance the client's story or call to action, and helps to identify meaningful insights through analysis
• Leads the response to assigned data and analysis requests, managing scope, and ensuring the end-product addresses the client's needs
• Develops, programs and maintains databases using tools such as MS Access and MS Excel, and maintains familiarity with workforce datasets
• Ensures data integrity and manages data sets by cleansing and mapping data. Performs data transformation on data from various sources for own use and to be used by the team; ensures data integrity and usability including through cleansing processes
• Ensures the timely delivery of assigned data, reports and analysis to clients
• Exercises sound judgement in the handling of sensitive and confidential requests, information and data
• Collaborates with team members on approaches to respond to requests, to assist with
• prototyping or testing, and to deliver analysis or assigned projects
• Demonstrates a client focus, helping clients to understand workforce data, how metrics are calculated, and how information can be appropriately used
• Conducts research, engages in continuous learning and keeps informed on workforce trends, benchmarks, etc.
• Participates in corporate and divisional projects as a workforce data and reporting subject matter expert

Key Qualifications:

1. Experience consulting with and preparing information for stakeholders at all levels to understand and best respond to their business needs
2. Considerable experience programming, designing and developing reports using tools such as Microsoft Access, Microsoft Excel and Tableau
3. Considerable experience developing reporting tools and appropriate methodologies, that assist with analyzing and interpreting workforce data and providing meaningful insights
4. Experience working in the HR domain or with HR Information Systems reporting, specifically with SAP or SAP SuccessFactors is an asset
5. Excellent problem-solving skills to manage complex requests and provide alternate, innovative strategies in response to client workforce data needs.
6. Strong oral and written communications skills.
7. Ability to successfully plan, organize and manage work both in a team environment and independently, as required.
8. Sound judgement and ability to handle matters of a confidential/sensitive nature; knowledge of and experience with the Municipal Freedom of Information and Protection of Privacy Act a strong asset
9. Knowledge of relevant human resources policies, procedures, collective agreement provisions and legislative compliance and experience with their application would be an asset.
10. Knowledge of accounting and/or costing methodology related to payroll, salary and benefits is an asset.

Note To Current City of Toronto Employees 

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Solid Waste Collection Operator within our Solid Waste Management Services Division.

Major Responsibilities: 

• Operates a wide variety of collection vehicles and equipment independently or with a crew member.
• Moves carts/bags to the truck and uses appropriate mechanisms to dump or manually lift onto the truck.
• Operates mechanical equipment attached to vehicles/equipment in a safe and efficient manner.
• Lifts and loads garbage, recyclable materials, organics, organic yard waste and special pick up items such as household appliances, discarded furniture, wood, carpet and electronics.
• Places empty carts and containers back to the set out location in a tidy manner.
• Assists operator by signaling vehicle which is being maneuvered or backed up when on a two person crew.
• Drives vehicle to designated disposal facilities and unloads all materials in accordance with requirements of facility operator.
• Performs Daily Pre-Trip Inspection Report (Circle Check); identifies and reports vehicle and equipment malfunctions; maintains vehicle and equipment in a clean and tidy condition.
• Completes reports (e.g., Driver’s Collision/Incident Report) related to assigned duties and responsibilities.
• Operates 2-way radio or mobile phone.
• Performs other duties at this wage grade level or lower such as labouring type duties, maintenance and cleaning activities when not operating assigned vehicle or equipment.
• Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and maintain a valid Province of Ontario, Class “D” Driver’s License with “Z” endorsement and must qualify for the City’s equipment operating permits and requirements.
2. Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities or capable of obtaining familiarity of same.
3. Must possess and be able to maintain as appropriate, any valid Province of Ontario requirements to operate mechanized equipment.

You must also have:

• Good driving record and familiarity with location of major city streets.
• May be required to do shift work in conformance with the Collective Agreement.
• Ability to use or learn to use various technical devices related to the position.
• Ability to deal courteously with the public.
• Ability to communicate in relation to their job duties.
• Must be physically capable of performing required duties (accommodation will be provided in all parts of the hiring process as required under the City’s Employment Accommodation Policy and the Joint Modified Work Program in the Collective Agreement) and able to work in all weather conditions.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Our Accounting Office is looking for an Accounting Officer to assist with corporate general accounting, financial analysis, and other financial matters.
 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification
Experience: Candidates don’t need experience, training will be provided
Type of crops: Apples

Location: 19863 CHARING CROSS ROAD, Blenheim, ON, N0P 1A0
Shifts: Day, Evening and Weekend
Work setting: Rural area and various locations
Work site environment: Candidates should work in outdoors and tree and orchard fruit

Physical Requirements:

• The candidate should be able to perform repetitive tasks, handle heavy loads, able to distinguish between colours, stand for extended periods, walk and also for bending, crouching, kneeling
• The candidate should be physically strong and also a combination of sitting, standing, walking

Responsibilities:

• The candidate should be able for hand harvesting vegetables and also stone and/or wood picking
• The candidate should be able to hoe crops, plant, cultivate and irrigate crops and also harvest crops

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, Cover letter, and References attesting experience) through below mentioned details.

By mail:
19863 CHARING CROSS ROAD
BLENHEIM, ON
N0P 1A0

Be prepared for the screening questions:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RPN team, you will provide care to residents in accordance with the standards of practice and offer leadership and guidance to the personal care staff. Extendicare offers rewarding and meaningful work where you can enrich your life and the lives of others.  

This position is for our Lakefield Home, located in Lakefield, ON.

Part-Time and Casual positions available.

What you’ll be doing: 

·         Develop, implement, review and evaluate resident care plans  

·         Provide leadership to personal care staff by planning, directing, supervising and evaluating their work  

·         Assist in orienting and training new team members  

What you bring: 

·         Current registration with provincial College of Nurses  

·         Compassion, professionalism, and respect 

·         Ability to read, write and communicate effectively in English 

What you’ll get: 

·         Continuous mentorship, support for life-long learning and growth opportunities 

·         Employee Perks  

·         Recognition Programs 

·         Robust benefits package 

#ExtendicareKawarthasNurse

Reporting to the Associate Vice President Human Resources, TD Securities, the Senior Human Resources Business Partner works in close partnership with TDS Infrastructure and Global Markets senior leaders and relevant partners to develop and execute people strategies, including the implementation of HR programs and initiatives that align to business objectives.

Job Description

This role is a key member of the TD Securities Human Resources team and will work with the business partners to provide balanced and practical solutions on a range of human resources issues. 

As a key partner, the Senior HR Business Partner's responsibilities include providing strategic and consultative support to the TD Securities businesses including Global Markets, Governance & Controls, Data & Delivery and Marketing, Communications and Colleague Engagement portfolio on HR initiatives to drive business value & growth.

The role will liaise with Centers of Excellence on all aspects of HR including talent development, resource and succession planning, recruitment, total rewards, employee relations and performance management.  The successful incumbent will be accountable to provide ongoing sound advice and guidance to business Leaders on all people related matters, including assessing organizational needs/capabilities and develops people strategies and programs designed to achieve business objectives and enhance organization effectiveness.  They will also be responsible for leading talent management and acquisition initiatives to position the business to successfully anticipate, execute and meet both current and future talent requirements. 

• Develops and executes HR strategies, within own level of authority, aligned with enterprise-wide HR objectives, values and philosophy, and TD Bank Group’s business strategies / objectives

• Works closely with the senior leadership team and acts as a trusted advisor across all aspects of HR, people planning and management to ensure business objectives and plans are delivered

• Partners across the broader enterprise and with HR colleagues to influence and implement programs, policies and practices

• Supports the attraction, development and retention of talent – partners closely with business leaders to ensure we have the right people, in the right place, at the right time and that diversity in the workplace is a high priority

• Monitors appropriate HR measures to assess the effectiveness of HR strategies for the business and ensures compliance with the organization’s policies and regulatory requirements 

• Anticipates the HR implications of business strategies and initiatives and advises and influences the leadership team accordingly

• Enables effective talent planning to ensure high potential resources are identified for key positions and appropriate plans are developed and implemented to support succession plans

• Anticipates and manages the concerns of multiple stakeholders and ensures all parts of the function are provided with high quality advice and support for their HR needs

• Participates on various internal / external committees and project teams as appropriate 

• Stays abreast of new developments in HR internally as well as external strategies and practices

Job Requirements

Qualifications Required:

• Undergraduate degree, and Masters in Business Administration is an asset

• 10+ years of experience in Human Resource management with a deep understanding across multiple disciplines. Strong preference for experience within Capital Markets, Wealth Management or Asset Management.

• Proven leadership of large change programs and processes in partnership with the business, demonstrating the ability to act as a catalyst for change

• History of successful client Relationship Management, particularly at the Executive level, and adept at interacting with diverse groups of colleagues

• Proven ability to develop and execute on strategies and delivering superior results, both in short and long term and in alignment with overall business strategies

• Supports the attraction, development and retention of talent - partners closely with business leaders to ensure we have the right people, in the right place, at the right time and that diversity in the workplace is a high priority

• Proven ability in developing and deploying a vision and aligning others to that vision.  

• Known for providing creative thought leadership, while also listening to and engaging others to provide input in shaping the vision

• Comfortable operating in a large, complex matrixed organization

• Powerful communicator who engages colleagues, business partners, external stakeholders and employees

• Confident presentation skills and strong interpersonal skills including high EQ and emotional maturity to facilitate working with senior management at all levels

• Demonstrated relationship building skills with a superior ability to deliver results with a commitment to operational and service excellence using positive impact and influence

• Negotiation and partnership skills to balance stakeholder input while remaining objective to reach the right outcome

• Highly developed critical thinking, analytical and problem-solving skills

The ideal candidate is an experienced Medical Coordinator who possesses excellent communication and client service skills. The role is primarily responsible for obtaining medical laboratory reports, fulfilling prescription requests, answering phones and administrative work for the Year Round Care Team.

The Accountabilities:

• Coordinate follow up care from the Year Round Care appointments including follow up appointments, prescription renewals, and results.
• Work with Year Round Care Physicians and Nurse Consultants in managing client care
• Respond to all communications including e-mails and phone calls regarding patient inquiries
• Assist with organization and tracking of medical reports and results
• Coordinate with other clinic staff to ensure exceptional delivery of service
• Other administrative duties as required
• Results Management including distribution of results to Physicians and Nurse Consultants
• Assist with administrative functions like chart preparation, chart pulls, faxing, scanning and mailing of results to patients and to facilities
• Read and interpret physician notes
• Answer Year Round Care line

There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail so the successful applicant must have similar experience. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organizational skills, an ability to prioritize and work independently and have experience working with multi-disciplinary teams including nurses and physicians.

The Requirements:

• 1-2 years Medical Office experience
• Medical Office Administration diploma
• Excellent written, verbal and electronic communication skills
• Intermediate level in MS Word, Excel, and Outlook
• Prior switchboard or reception experience is an asset
• Exceptional client service skills
• Sound knowledge of medical terminology and laboratory results

This is a 6 month contract role with full-time hours. The position will be remote while we continue to navigate the current global pandemic, it may require partial or full on-site requirements in future. This role is primarily scheduled during business hours Monday - Friday 9:30am-6pm.

Our benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.